Firefox crashed before I could load my previous session - how may I restore it? I have backed up relevant session files, but have no idea how to use them.
I was using Firefox shortly before deciding to restore my previous session (100+ tabs!), but the browser froze and went blank with the "Not Responding" label on top. This happened to me before, and I decided to just quit the session. I knew that I would lose the session I wanted, but I backed up the important session files found in the Mozilla directory (or at least whatever has "session" and "restore" in its name) while the browser was stuck (before quitting).
What I'd like to understand is HOW TO USE these files to get my session back. I've tried replacing the session files with the back-up copies to no avail. Once long ago I managed to recover a session successfully, but with Firefox constantly changing, I may have lost touch with this.
I use Firefox 34 and Windows 8.1, but I'll need others' help in identifying the session backup/restore files I need to use from the ones I backed up.
I believe that the "recovery.bak" is vital, because it contains the tab/page names I was viewing.
I would greatly appreciate whoever would help me in this, especially if they can teach me the proper methods to follow if this ever happens again (which most likely will!)
You can look at this post in this MozillaZine forum thread about inspecting a sessionstore file and possibly extract URLs.
*http://forums.mozillazine.org/viewtopic.php?f=38&p=12098147&start=60#p12098147
You can open the Browser Console (Firefox/Tools > Web Developer).
Paste the JavaScript code in the command line and press the Enter key to run the code.
*Toggle the devtools.chrome.enabled pref on the <b>about:config</b> page to true to enable the command line
*https://developer.mozilla.org/Tools/Browser_Console#Browser_Console_command_line
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I need to get the link where I can find the 4.0.1 download file. I was given a link to go to a library of folders where I can get it but my firefox 5.0 crashed before I could get there and I lost that link.
I forgot to delete my quicktime704.pkg file before I ran the 7.0 reinstall. Once I did that, the 7.0 and 6.5 reinstalls worked!
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My computer crashed before I could unsync my iPod!
Alright, so, my computer crashed before I could unsync my iPod from the iTunes installed on it and before I could save my music to CD. It's now dead and long gone-- a hopeless cause.
IS THERE ANY WAY TO MOVE THE MUSIC FROM MY IPOD TO MY NEW LAPTOP?
And to transfer the new things on my laptop to my iPod?
Someone PLEASE help.Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 installed hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7.3 Keyboard Shortcuts for Windows
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Transfer iTunes Store purchases using iPod
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay. -
Firefox crashes before startup
Firefox crashes before startup. I can't open it long enough to get to safe mode. I have uninstalled and reinstalled four times, three of which were after a reboot. I'm running Windows 7, 32 bit. Crash IDs:
bp-e7279bca-af60-4511-97d8-8ac6e2141211
bp-28c95e65-0481-4501-9b85-170152141211
bp-98fab328-69b9-47cc-ac4c-afeb32141211
bp-0447c2fc-f0df-4b6b-926f-f7ddb2141211
bp-ca40873c-5060-4a7d-9398-6a56c2141211
bp-1eef7770-e609-44fa-ad1d-5dae82141211
bp-c9641eef-7652-4d17-a870-010b42141211
bp-b05d1737-8c5b-435e-8e23-7a37e2141211
bp-6e5c80eb-b737-40d2-922e-100622141211hello trempls, thanks for posting with your crash report ids! they show that these crashes are caused by malware (datamangr.dll) on the system, so please run a scan with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
[[Troubleshoot Firefox issues caused by malware]] -
Computer Crashed before I could make backup.
My computer crashed before I could make a backup of my library. Can I some how recover on a different computer without a backup?
Message was edited by: truthhunter87
Message was edited by: truthhunter87Do you at least have your music, videos, photos etc on an ipod?
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My PC crashed before I could get an iTunes Export
My PC crashed before I could get an iTunes export and now I have a new Mac, I want to transfer everything to my Mac, but I have not been able to get it to work. I have access to the backup that has my most recent iTunes before my crash (now two months old) but when ever I connect my iPhone it says it wants to erase the device and then add when I have attempted to restore.
Is there any way to get it to sync? I have newer apps on the iPhone that are not on my iTunes because of the crash, and I do not want to loose them.Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
System crashed before I could print an Itunes gift card. How do I get it back?
System crashed before I could print an Itunes gift card. How do I get it back?
When you redeem the gift card through iTunes on the computer, it goes onto your account which will allow you to purchase any item via your computer or your iPod becuase it is on your account
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Firefox 26 does not load the home page. Instead, it loads the previous session, irrespective of what has been entered in "Options". The browser is running in Win 7.0 64-bit; Norton Internet Suite 21 provides the security functions. There are certain "cloud" solutions also running such as Google Drive, Box, Skydrive and Cubby. The browser behaves similarly in all my machines (the setup and OS is similar to the one described above) and no amount of resetting of "Options" seems to affect it . Nor is it affected by the manner Firefox is closed. It is obviously a bug that needs to be fixed.
u wait for firefox next update
otherwise
1. go to firefox tab .
2. click on help ->trouble shooting information.
3. reset ur browser .
ur problem is solved -
HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?
That could be a problem, unfortunately.
But most likely the pages you were on are stored in the History list. Try pressing Cmd+Shift+H to get the History window.
To help prevent this from happening to you again in the future, I can recommend the extension [https://addons.mozilla.org/en-US/firefox/addon/2324/ Session Manager]. It is quite powerful but may not be able to help you any more than the History at this point.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems. -
HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?
That could be a problem, unfortunately.
But most likely the pages you were on are stored in the History list. Try pressing Cmd+Shift+H to get the History window.
To help prevent this from happening to you again in the future, I can recommend the extension [https://addons.mozilla.org/en-US/firefox/addon/2324/ Session Manager]. It is quite powerful but may not be able to help you any more than the History at this point.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems. -
When I go to click on FF icon Firefox crashes before it starts...
FF was working just fine... I was on Facebook... left my computer (Mac OS X 10.5.8) for about an hour (everything was left on)... when I got back FF had crashed, I did the usual, sent report and restarted... the icon would bounce, looked like it would start and poof crash report... I tried a few times same thing, before FF would even start it crashed... left it for a while... came back, same thing... I deleted it and reinstalled it, same thing... it's been 2 days almost 3 now, and it is still the same thing... I tried to find the previous version 3.6.3 (which worked just fine) and can't seem to install it... please help... I prefer Firefox than any other browser... I would really appreciate it if you would look into this problem.. I understand a lot of users are having all sorts of problems with the new version 3.6.4... Please help... Thank you...
== I have no idea what happened since I was not in front of the computer... but this never happened before... ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4See Here > http://www.apple.com/support/itunes/troubleshooting/
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When I reopen Seamonkey there's a list of previous sessions from which to choose. If in Firefox I accidentally lose the session during a crash, or accidentally hit 'start new session' instead of 'reopen', the previous session seems gone forever and I have to search through history to try to reassemble it. I'd like to keep the record of these previous sessions until I decide to delete them please - is it possible?
Nothing else to add really - this "multiple saved sessions" facility may already be available but I don't know how to access it - otherwise it is a feature request.
Thank you
PH(1) Firefox's built-in post-crash page has not been a real HTML page for a long time (for example, from the time of Firefox 22, see: [https://support.mozilla.org/en-US/questions/968212 Want to save LOTS of versions of "Restore Session.xht" from the "oops ..." page for later use]). If you had this working differently with Firefox 25, that might have been created by an extension.
You can check to see whether extensions are disabled or need an update on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. The disabled extensions cluster toward the bottom of the list. To poll for updates, use the "gear" button above the list and choose Check for Updates.
If you used the Reset feature (or Firefox automatically did a reset due to some problem during upgrading), you will need to reinstall missing extensions. The reset feature creates a folder on the desktop named Old Firefox Data. Do you have that folder? There may be data you can recover from it.
(2) There are many ways for history to get cleared, both internal to Firefox and external. Could you double-check your Privacy settings?
orange Firefox button (or Tools menu) > Options > Privacy
* The "Firefox will" drop-down says Remember History: Firefox shouldn't be clearing history, but an add-on or external software could do it
* The "Firefox will" drop-down says Use custom settings for history: inspect the "Clear history when Firefox closes" setting to make Firefox isn't set to clear history. Also check your add-ons and consider external software.
Firefox normally accumulates months of history. However, some of Firefox's database sizes are based on disk space available. If your hard drive is very full, Firefox might reduce the amount of history stored. -
Firefox crashes when tryin to load a PDF file with Adobe 8
I've gotten this particular core a few times now and I have talked to firefox support. They pointed me to Adobe as they said the core points to a problem with adobe reader / acrobat. I've posted the core report here in order to try to gather more information on what may be causing the issue. If anyone can pinpoint a process or grab some information out of the core please let me know. Thank you.
-Chris
Core:
Signature @0x3
bp-203fddea-3bd6-4611-a6f6-9fdeb2091109
Time 2009-11-09 09:05:54.383629
Uptime 103
Last Crash 7476 seconds before submission
Product Firefox
Version 3.5.5
Build ID 20091102152451
OS Windows NT
OS Version 5.1.2600 Service Pack 3
CPU x86
CPU Info GenuineIntel family 15 model 6 stepping 4
Crash Reason EXCEPTION_ACCESS_VIOLATION
Crash Address 0x3
User Comments
Processor Notes
Crashing Thread
Frame Module Signature [Expand] Source
0 @0x3
1 user32.dll UserCallWinProcCheckWow
2 user32.dll CallWindowProcAorW
3 user32.dll CallWindowProcA
4 nppdf32.dll nppdf32.dll@0x67af
5 user32.dll InternalCallWinProc
6 user32.dll UserCallWinProcCheckWow
7 user32.dll DispatchClientMessage
8 user32.dll __fnDWORD
9 ntdll.dll KiUserCallbackDispatcher
10 nppdf32.dll nppdf32.dll@0x66a5
11 user32.dll DispatchMessageW
12 xul.dll nsAppShell::ProcessNextNativeEvent
widget/src/windows/nsAppShell.cpp:165
13 winmm.dll timeGetTime
14 xul.dll nsBaseAppShell::OnProcessNextEvent
widget/src/xpwidgets/nsBaseAppShell.cpp:278
15 xul.dll nsThread::ProcessNextEvent
xpcom/threads/nsThread.cpp:508
16 xul.dll nsBaseAppShell::Run
widget/src/xpwidgets/nsBaseAppShell.cpp:170
17 xul.dll nsAppStartup::Run
toolkit/components/startup/src/nsAppStartup.cpp:193
18 nspr4.dll PR_GetEnv
19 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:110
20 firefox.exe __tmainCRTStartup
obj-firefox/memory/jemalloc/src/crtexe.c:591
21 kernel32.dll BaseProcessStartThe PDF auto loads onto our website after being uploaded by SFTP to a shared directory, the latest file is always displayed. Viewing the PDF with adobe or full page works fine. Viewing the PDF within our website is when the crash occurs. I was hoping something in the core would point to the specific reason or what was at fault. I have done many configuration tests up to this point.
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We have three computers in the house (iMac, MacAir and the new MacAir I just received) in addition to 2 iPhones and 2 iPads. 2 Macbook Pros are no longer in use (both crashed before home sharing could be deauthorized) but now I have reached my maximum device allowance (5), even though only 2 computers are currently active. How can I reset the authorized computer numbers?
You can de-authorize individual computers, but only by using those computers. Otherwise you can "deauthorize all" from your iTunes account.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "Deauthorize All".
Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "deauthorize all" your authorized computers, authorize each one as required. -
Firefox crashes or closes upon loading page in 2nd tab.
Since upgrading to FF V10.0 I can't open certain pages and FF closes/crashes upon loading a new page in a second tab.
FF won't open at all while having 2 startpages, even in safe mode.
No crash report submitted. the last crash report was in V9.Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes
* https://support.mozilla.org/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.org/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
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