Firefox will not load pages, and none of the steps in the support section are helping. I need a real person to help. Resetting, Reloading, Proxy, Firewall...

Question

I have gone through all of the above support articles after receiving the following message "Unable to connect
Firefox can't establish a connection to the server at www.msn.com.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
I reset, I checked the proxy (no), I checked the firewall (enabled for FF), I uninstalled/reinstalled, I have run malware check (negative). I am at my wit's end because I NEED FF for work applications that will not come through IE due to corporate policy. I need serious help or I am screwed.
FF was working perfectly until a week ago. Now it starts up on the FF home page but goes no further, even in SAFE mode. What gives?
I uninstalled Chrome, even.

Answer 1

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please try to remove all program rules for firefox in your firewall and let it detect the program again: [[Fix problems connecting to websites after updating Firefox]]