Getting error while importing SPAM update

Question

hello ,
We are getting folowing error while updating SPAM :
The import was stopped, since an error occurred during the phase
CHECK_REQUIREMENTS, which the Support Package Manager is unable to
resolve without your input.
After you have corrected the cause of the error, continue with the
import by choosing Support Package -> Import queue from the initia
screen of the Support Package Manager.
The following details help you to analyze the problem:
    -   Error in phase: CHECK_REQUIREMENTS
    -   Reason for error: TP_CANNOT_CONNECT_SYSTEM
    -   Return code: 0208
    -   Error message: error in transportprofil (param missing,
        unknown,...)
Also checked tp connect SID getting error :
This is tp version 340.16.41 (release 640)
E-TPSETTINGS could not be opened.
EXIT
ERROR: System : Parameter SAPEVTPATH not set. Batch jobs cannot be started.
Error in TPSETTINGS: transdir not set.
tp returncode summary:
TOOLS: Highest return code of single steps was: 0
ERRORS: Highest tp internal error was: 0208
tp finished with return code: 208
I also checked the permissions , all are right...
any help would be appreciated...
thanks
Anju

Answer 1

Hi,
Please find the below I think it may help you :
CHECK_REQUIREMENTS
This phase checks various requirements for importing a Support Package. This phase may terminate for the following reasons:
¡        TP_CANNOT_CONNECT_TO_SYSTEM: tp cannot log on to the database of the system.
¡        QUEUE_NOT_EMPTY: There are incompletely processed OCS requests in the tp buffer. Use the following tp command to display these requests:
     tp SHOWBUFFER  -D SOURCESYSTEMS= TAG=SPAM
You can only continue to import the queue after these requests have been completely processed, or deleted from the tp buffer.
Regards
Sreedhar Reddy.A