How to map a custom enum list to a custom form property in an extended incident class

Question

Hi,
I'm struggeling to understand how to map a custom enum list to a custom form property in an extended incident class.
Here's what i want to have happen:
I am going to publish a request offering on my SMPortal for allowing users to submit basic IT incidents. I want the form to include "Whom does this problem affect" (answers(This is the custom enum list): Me, Multiple Users, Whole department or Whole
company), "What is the problem about", "Description" and "Attachments".
Here's what i've done:
In the authoring tool i created a MP for the custom enum list and put only the list in it. I sealed the MP and imported it.
I created another unsealed MP called TST.Incident.Library for storing incident library customizations and extended the incident class to add an extension class i called ClassExtension_Affected scope with a custom property i called AffectedScope. Then i am trying
to set the datatype of this property to "list". In the "select a list" dialog i cannot chose my previously sealed MP with the custom enum list in it. Why?
- Do i need to scratch the sealed MP and put the custom enum list in the latter TST.Incident.Library MP instead?
- If so, can i do that and keep this MP unsealed, or will i get an error on import saying "Unsealed management packs should not contain type definitions"
- Should i create one sealed MP for both the custom enum list and the extension class + custom property?

Answer 1

Hi,
Authoring Tool simply isn't informed about your list. Open the sealed management pack where you define the root of the list in the Authoring Tool and in the same time open TST.Incident.Library. You will have two opened MPs in the Authoring
Tool and be able to add a custom list for your custom field.
Cheers,
Marat
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