HT1338 cannot update as my apple icon does not show update sofeware??? i was also on phone with someone and I got disconnected and no one has called me back. i have never been able to use this computer as the guy who put in my passowrds, put them in wro

i am not able to get into my MacPro notebook. person set up passwords i do not know???? he certainly did not use any password I use
therefore i cannot do much of anything. I got Apple to call me but when she transferred me, call was lost and no one has called me back.
my case no. is 405403541.

Did you purchase the Mac used? If so, the person should have erased the drive and reinstalled the original system and should have given you the install disks.
Good luck with your call to Apple.

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My trial is about to end and I have never been able to use this.

My trial subscription is about to end and I have never been able to use it.
I had the Adobe for$19.99 a year but when it changed to $19.99 a month I could not afford it.
I am a pro bono attorney mostly representing battered women and juveniles at risk.
Occasionally, I really need to turn a PDF into a Word document.
So far, it hasn't worked this time.
Thank you.
[email protected]

Hi Suzi,
I would recommend you to use the Export PDF service instead (The Most Reliable Tool to Convert PDF to Word or Excel | Adobe ExportPDF) available at a price of US $1.99/mo Billed annually at US $ 23.88/year.
Regards,
Rave

I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that I originally registered my computer with apple, I subsequently changed my e-mail address. Have since upgraded the e-mail addre

I have never been able to use the Macmail feature. Running OSX 10.4.11, and the problems appear to be related to the fact that when I originally registered my computer with apple, I used an old e-mail address which is now defunct. Have since upgraded the e-mail address in account manger, but it still locks me out and rejects my user name and password when I try to log in. It seems it established an account for me automatically when I first fired the beast up, but now the Macmail program is uncooperative with me. Any assistance would be much appreciated, Thanks

Hi rbcjoker76, and a warm welcome to the forums!
Sounds like some needed System Fonts wre replaced by bad ones. Y also have Font Book in Applications for validating fonts & checking for duplicates.
Required Fonts from 10.3, much the same in 10.4...
http://support.apple.com/kb/HT2444?viewlocale=en_US
You may have to get Pacifist...
http://www.charlessoft.com/
then intall the Fonts what you need from your Install Disk.
Or do a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

I have never been able to use Firefox to view my OWA until I added the IE-Tab Add-on. Was this a known limitation for Firefox?

I have never been able to use Firefox to view my OWA (Outlook Web Access). It always prompts for creds that it doesn't accept anyway. Until I added the IE-Tab Add-on, was this a known limitation for Firefox?

Hi prime_anthony and thank you for asking. I do not think this is a Firefox limitation because I have been accessing my OWA too via Firefox on a Linux machine. I can login using my domain account and password without any problem and without using IE-Tab add-on.
It probably depends on the version of the Outlook Web Access or the Exchange Server. Newer versions of these already have Firefox supported.

HT2542 I have an original iPad and have never been able to use the ear jack to work.

I have an original iPad and have never been able to use the ear jack to work.

If you have inserted the earbuds or headphones all the way and tried more than one set, the iPad probably has a hardware problem and if no longer under warranty, you will have to pay out of pocket to get it repaired.

[CS3] I have never been able to get this right: Batch/Droplet and output file naming??????

Hi,
The situation:
I need to convert a folder of PDF's to PNG format.
My process:
I create an action by recording my "actions" based on one of the said PDF's.
Problem:
When batching and/or processing via a droplet (created from action I created from above), the output file name is ALWAYS the EXACT name of the file I used when I created my action!!! Why? I have tried everything... Why is it so hard for Photoshop to batch a file and use the file name of the current file being batched (and not the name of the original file that the action was created from)???
Please help!
I feel like such a dunce... I am sure the answer is staring me right in the face.
Many thanks in advance!!!
Cheers,
Micky

Hi Conrad!
Thanks for the help, I greatly appreciate your time. :)
Sorry for my delayed reply.
I never touched the file name for the save as dialog box.
I have use PS for many years, and I have never been able to get the file name to stay the same as the file being processed. :(
My boss even, he is a beta tester of future versions of Adobe products, and he could not get it to work...
It only worked for me/us when appending a digit to the end of the file name. Not an optimal solution, but it works. ;)
@Foot, I am glad this thread was helpful! :D
Have a great day all!
Cheers,
Micky

I have never been able to backup my iPhones to the iCloud, why?

I had an iPhone 4 and now have an iPhone 4s updated to the latest iOS. To date I have never been able to back it up my iPhones to the iCloud. I have been thru all the iPads and now have the newest iPad and have never had problems backing that device up to the iCloud. They both share the same content, music, apps etc. My iPhone will get halfway and just stops saying it couldn't complete the back up, but gives no reason why...very frustrating especially for the high regards I have for the dependability of Apple products. Guess I can't post pics, so here are the details..It gets to 1 minute remaining then stops. The message says " last back up could not be completed".. Last back up "never". On the next screen it shows my iPhone and iPads combined storage of 2.2GB. My iCloud space say 2.7GB available of 5.0 on iCloud. Any ideas?

What do you mean by this? Did you restore the phone from an iCloud backup? Did you configure your iCloud account on the replacement phone? Was the original backed up or synced to iCloud to begin with?

HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

HT1551 I've set up our Apple TV and we used it with no issues for a time but after the first month we have never been able to use it. Upon purchasing a movie it says that it is downloading the movie then shuts down.

I have had our media company to see what the problem is a few times but with no success. Anyone able to assist or direct me so that I can once again use my Apple TV?

I would grab a micro usb cable and restore in iTunes. Or you can take it in to a local Apple store/reseller.
http://support.apple.com/kb/HT4367

I have never been able to use Yahoo Chat

Why is that? I know a lot of PC users who use it all the time, but I could never use Yahoo chat (or chat funtions on some other websites). what is that all about?

i have no problem using yahoo on my ibook. please be more specific on what your problem is.

Never been able to use browser or email

I have had my Kin TwoM for 2 weeks now and have never been able to connect via WIFI. The phone will not detect my home router so I cannot connect that way. In a WIFI hotspot I try and connect and it says cannot connect or no WIFI found (even though I know there is). I know the WIFI works because everyone around me is using it.
The one time (out of about 100) that the phone said it was actually connected, I tried both the browser and to sync my gmail and neither worked. Both kept running the trying to connect bar and never connected.
Not having a data plan and using WIFI was the major reason for getting this phone. Any suggestions?

Please make sure you have taken the following steps:
1. From the Home screen, select Settings.
2. Select Wireless Controls.
3. Select WiFi.
4. Select an available WiFi network.
5. If prompted, enter the appropriate password then select connect.
If you have taken these steps please PM me and we can troubleshoot further.
Thank you.

I signed up for cc a while back and thought i was supposed to receive both ps and lr but i have only been able to use ps. I pay the monthly 9.99 subscription. Does this price level not include Lr?

i signed up for cc a while back and thought i was supposed to receive both ps and lr but i have only been able to use ps. I pay the monthly 9.99 subscription. Does this price level not include Lr?

Sounds a bit odd to me. Like Gene says, if you are signed in to the Desktop Application Manager, it should recognize you and the plan you are on, and let you install LR without asking for a serial number. Try signing out of the Desktop Application Manager by clicking on the cog icon > Preferences > Account tab > sign out. Then sign back in again. This forces the Desktop Application Manager to scan your system (it normally only does so once every 24 hours looking for updates).
If LR is still not inviting you to Install it, then sign in to your Adobe account . See what it says under My Subscriptions. I don't have the Photography plan, so don't know what you should see, but I imagine it will be obvious. Click on Manage and see if that makes sense.
If still in trouble, I think you would do better starting a thread in the Creative Cloud forum that deals specifically with this sort of issue. You'll also find some FAQ links on that page that will likely give you a clue as to what is going on.
Bottom line is I have never been asked for a serial number installing LR from the CC Desktop Application Manager.

I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306) So what does this mean and how can I fix it?

I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306) " So what does this mean and how can I fix it?

Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

TS4268 I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked. Any tips please?

I have NEVER been able to activate my iMessage on iPad with Retina Display - My Apple ID/Password works fine on all other programs. iSO is up to date. No troubleshooting has worked so far. Any tips please?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

6267 Never been able to use the UMTS features ?

Hi
I have tried with several (3G) providers, but never been able to use the phones UMTS, any ideas to what could be wrong?
Thanks
Michael

OK, that makes the "fake Nokia" solution less likely.
Have you had your current SIM for a long time? Some of those that are more than, say, 3 or 4 years old don't allow access to 3G services. Or the SIM could be defective anyway.
I believe you said or implied that your phone was unlocked, so you need to see if other people who are already using 3G services with their SIM cards can also do so with your phone. You also need to try your SIM in their phones (if they are unlocked). That should point clearly to the culprit. If other people's SIMs work in your phone and your SIM doesn't in their's then your SIM needs replacing. OTOH, if other people's SIMs don't work in your phone and yours does in their phones, then your phone is the cause.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

HT1338 cannot update as my apple icon does not show update sofeware??? i was also on phone with someone and I got disconnected and no one has called me back. i have never been able to use this computer as the guy who put in my passowrds, put them in wro

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