HT1848 I get an error message when I try to transfer my apps and it says I have to authorize my computer. I have authorized my computer many times now and the error still pops up

I tried to sync my iPhone to my macbook and got an error message. It said some of the items purchased on my iPhone could not be transferred to my iTines library because I am not authorized for them on this computer. I have followed the instructions and authorized my computer. I did this many times and I still have the same problem.

Can you tell us what text is in the part that you can read ?
Is it a message from Firefox or from the Mac Operating System ?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

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