HT1937 Hi my email is not working it says" Cannot gel mail...The connection to the server failed" but my network is working ok is the only application failing...how can I solve the problem?

Hi, my mail applicatin is not working properly. It says cannot get main...the connection to the server failed but everything else is working ok. How can I solve this problem?

The connectivity test indicated that there was a problem with the user's ActiveSync folder, typically fixed by checking the box "Allow inheritable permissions ...".
Since it already was checked and even by removing the inherited permissions and then re-inheriting them didn't do the trick, I ended up just deleting the whole thing and then made a new duplicate account and blank mailbox. That was pretty drastic
but it fixed the problem. After restoring his mailbox contents from backup, the user is now a happy camper.
The connectivity test tool was helpful because the external URL was blank so I filled in the URL. But ActiveSync was working fine for everybody without the URL before although I don't know why it did work without it.
The other funny thing is on one of my iPads I am able to synch my mailbox and also the user's mailbox but on another iPad it just wouldn't synchronize when it worked before I added the external URL. The iPads have the same OS version so I
just don't understand it. Oh well.
Thanks for your help. That was a good tip!
WC

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I'm operating digital publishing company, and I'm an individual subscriber of CC.
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Hi,
I have tried this and came to something strange:
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Xnabil wrote:
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Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
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Greetings,
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http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
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