HT201441 i receive your support thru (forgot password) email.the problem now is i cannot open the file using my ipad.because its asking for apple account and the problem is forgot password and security details when i make apple id.im the owner
apple, my prroblem now is i cannot open the ios diagnostic using my ipad. the screen shows hello,language,and countrry.and sign in.the email address
that i'm using before to sign in.and to activate my ipad (forgot password) is stiill i'm using now.i'm the owner of his gadget.i recieve ios diagnostic thru email send by apple.is there any other way to open this support.i'm using now my windows8 laptop,and i havve a new apple id.tnxs
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. I don't know where you originally posted this question, but it's only just appeared in the Using iPad forum.
If you can't remember your password then you can reset it via http://iforgot.apple.com
If you can't get it reset via that site then you will have to contact Support in your country, they should be able to reset it for you (they can also reset your security questions if you've forgotten their answers).
Contacting Apple about account security : Contact Apple for help with Apple ID account security - Apple Support
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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So I was trying to sync music into my old Ipod nano (1st) generation and it said to insert the disc but it seems to fail due to not having the driver software, what is that? what can I do? By the way its a windows vista, dell.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Please help? How can i activate second hand ipad if its asking the old apple id password?
Take it back. The activation lock is an anti-theft measure and there is no way to bypass it. The seller should have wiped it clean for you and if they can't then it's a very real possibility that the device wasn't theirs to sell in the first place.
You bought a device that can never function so get your money back. -
PLease help me us finf my iphone app.
i Have iphone5,itouch and ipad2 under my name but my id for the said gadget is my previous IF which is unable now cos i forgot the password so i decided to buy and create a new id.. But when i tried to open the find my iphone app its asking for icloud id which is already unable.
please help me to recover and open it. Anyway its all under my name..
thanksHave you tried getting the password reset via http://iforgot.apple.com ?
If you can't get your password reset via that page then try contacting Support in your country, they should be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
What you mean by 'buy and create a new id', it's free to create iTunes accounts. But until you've logged out of your existing account, you won't be able to log into a new account. -
i got this i pad use but its asking for there itunes account and i dont know it so how can i erase or rest the ipad
gonj wrote:
i got this i pad use ... so how can i erase or rest the ipad
Is this your issue > http://support.apple.com/kb/HT5818 -
I updated new software on my Apple 4S phone and now can't use it because it requires a 4 digit security code that I don't know. The phone store when I originally bought phone bypassed it for me. How do I find it?
Hey dentallady!
Here is an article that can help you reset this code:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
i purchased a iphone 4 which wants the previous owners apple account info.
If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(123227) -
Installing Mac OSX Lion has killed Macromedia (Adobe) Freehand 11 – which is otherwise perfectly viable, current graphics software (originally designed for Mac, I thought). I now cannot open valuable files used to create figures for publications, and work 'underway' is dead in the water. Apparently Apple, in their wisdom, have decided to no longer support 'Power PC' software. Any solutions? Work arounds?
Manonabike wrote:
Good point/question (Does Lion have some function I need/want?). It seems, from the blurb, that the move to iCloud requires, or will be best supported by, Lion. Certainly they're saying that iOS5 on iPhone will be needed, and it's implied that iOS5 and Lion are designed for compatibility. So yes, perhaps, not sure.
At this exact moment in time, yes, Lion is required. There are "rumors" of a 10.6.9 SL release for iCloud, but that type of discussion is not allowed here, so I won't discuss it.
However, your idea, and from the other replies, to run SL on another partition – yes I did backup before installing Lion – sounds like a way forward. I'll try it – thanks!
I do think that's the best plan at present. You're welcome, and good luck. -
I bought a iphone 4 a few months ago, used from a store .. i had to currently restore and update my phone today due to it saying connect to itunes it wouldnt do anything else so i did other wise, now my phone turns on but wont go past the apple id and the orginal owner still had there apple account in the phone and its asking for that account to actiavte the phone again and not mine , im stuck and dont no what to do i just want my phone to turn on again
please help !
thanks !!!You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
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"Extraction Failed: Cannot Open Output File" error message when installing new drivers
Hello, I'm trying to install new drivers for my HP Photosmart C4385 Printer. I downloaded the full feature drivers for Windows XP 32-bit, and when I start to install (extract), I get the error message:
Extraction Failed
Cannot Open Output File
And the process closes. It happens at about 85% extraction every time.
Any idea why? I called HP but since it is out of warranty they wanted money, which I think as absolutely ridiculous - won't even give me basic support?? Poor, poor customer service.
This question was solved.
View Solution.Hi,
If you haven't still got the Full Feature software installer, download it from the link below and save it to your Desktop. If you already have it, place it on your Desktop.
ftp://ftp.hp.com/pub/softlib/software10/COL20274/mp-53147-4/100_228_PS_AIO_02_Full_USW_enu_NB.exe
Make sure the Printer is disconnected from your PC.
Download and install 7-ZIP. Once installed, right click on the software installer for your printer, select 7-Zip and choose extract files, then click Ok.
Open the newly extracted folder and double click the setup application to start the installation ( the setup application will probably have the same icon as the original software installer you downloaded ). Connect the printer to your PC when the software asks.
Hope this helps.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
cannot open PDF files in safari. It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.
HI..
If you are using Adobe Reader ...
Try uninstalling the current copy of Adobe Reader first.
Best to use a utility to do this to make sure all the associated files are removed as well > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then reinstall > http://get.adobe.com/reader/
Quit then relaunch Safari to test. -
Even though I uninstalled Adobe Reader and Adobe Flash Player, I still cannot open PDF files.
Even though I uninstalled Adobe Reader & Adobe Flash Player and reinstalled the latest versions, I still cannot open PDF files. They always try to open in Word 2010.
This is a Windows setting. In Windows 7 you can change it through the Control Panel: Either Start>Default Programs or Start>Control Panel>Programs>Default Programs>Set Associations
Find .pdf and change it (click Change Program) from Microsoft Word to Adobe Reader. Browse to find the Reader application if necessary: Program Files>Adobe>Reader11>Reader>AcroRd.exe -
how can i change my icloud account on my iphone, when its asking for me to sign in and ive forgot my password.
Yes, of course, just sign up for a new account:
iPhone, iPad: Settings > Mail, Calendar, Contacts > iCloud > choose that you want free @me.com address during the process. -
Sir/Madam,
can I ask for help to know what's my secret questions and answer in my apple ID?
Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
Sent from my iPhone
On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
$25
Buy that builder
Philip sent you an iTunes Gift
You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
Apple respects your privacy.
Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
Copyright ©2014 Apple Inc. All rights reserved.
<Email Edited by Host>It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected] -
I forgot my icloud id and password. i want to delete the id. i forgot the password. if i try to delete the account its asking for password. i cannot find how to delete the account. Please anyone can help me out???
You aren't going to be able to delete it without the correct password. If it's your ID, you can reset the password as explained here: http://support.apple.com/kb/HT5625. If it isn't your ID, you will have to get the password for the person who owns the ID. There's no way around this and no one else can help.
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