HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

i have charges in my bank account for itunes i did not purchuse. whats up?

If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Several purchases were made on my iTunes accounts that I did not authorize, how do I get the charges reversed?

I have noticed that some emails were sent to me saying Receipts of purchases, and my iTunes account balance was depleted. How can I reverse these charges and hand my account readjusted. I immediately changed the password, so I just need to undo the damage.

Did not come through right: http://www.apple.com/emea/support/iTunes/contact.html

I have a charge that we did not authorize. how do i get this removed?

I have a charge that we did not authorize with i-tunes. How do i get this removed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

I recently updated my ipad and then I connected with my computer forn sync, not realising that I had a new version of itunes with none of my apps. Now I have lost allof the apps and books etc, that I had prurchased. How do I get them back?

I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?

As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

I live in france but i am english i have french bank accounts that is all ok but how can i get my account to work in english i change the button at the bottom to english but then my account wont work because because it wont change from french all i want

cannot operate my i tunes account properly i am english and have a french bank account
if i change the button at the bottom and put in english then i go onto i tunes i cannot log in it answers in french
and it keeps rejecting my password even if i go to i tunes and change it
in other words i want my account in english and to pay with my french bank account but it will not it seems allow me to do this

FYI ..
Your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for both the iTunes and Mac App Stores.

I have a Bing toolbar that i did not download, how do i take it off?

I had the Google toolbar for my Firefox, now all of a sudden i have a Bing toolbar that i did not download and i can not find how to take it off. I don't want it I want Google back! I can't seem to get rid of this Bing thing.
== This happened ==
Every time Firefox opened
== not sure

'''Restore Default Home Page'''
1. On the menu bar, located on top of Firefox, select Tools | Options
2. Confirm you are in the '''General Panel'''
3. Click '''Restore to Default'''
4. Finally, click '''OK'''

HT3819 I have bought a new computer because my old one is out dated. I have upgraded everything, but my ringtones did not download how do I get them back?

I just bought a new laptop, beacuse my old on was out dated. On the old one my ringtones are on the itunes, however when I upgraded they did not download to the new computer in itunes, how can i get them back. The old computer will not support the upgraded version IOS-5? Thanks for your help. Mitzi

As far as I know ringtones can only be downloaded once. If they are still on your old computer then you should be able to copy them over via, for example, a flash drive, and then add them to the new computer's iTunes via File > Add File To Library (or Add Folder To Library) - they should then appear in the Tones part of your iTunes library.
You should be able to locate where the ringtones are stored on your old computer by right-clicking on them in iTunes and selecting 'Show In Windows Explorer'

I have a charge on my itunes account that I did not authorize. Finding help for this type of problem from Apple or itunes is impossible. Who do I contact to get this charge taken off my account?

My checking account was debited by itunes for a subscription i did not order. How do I go about having it taken off? The entire Apple website and the itunes website is competely non-helpful for resolving problems. They should make their site equally as unfriendly when it comes to enticing you to buy their products.

You could simply type "Contact itunes support" into the google search bar. This would give you the link to contact itunes support.
Or you could just click the word Support at the top of this page, then click the link under Contact Apple Support.

HT3702 I have an iTune charge on my bank account and i didn't purchase anything?

I checked my bank account this mornin g an dnoticed am iTunes charge for $1.29 but I didn't purchase anything?
How can I see the purchase history for my iTunes account or speak to a billing support personel?

You can view the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I don't have any, so I can't check). If you can't find the charge or don't recognise it then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am getting charged every few hours from an app that I did not authorize how do I sto?

I am getting charged every few hours from an app I have not authorized. How do I get help?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1491 i have a charge from itunes that i did not authorize

i have an itunes charge on my account that i did not authorize how do i contact someone for help?

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes., I received charges on my credit card that I did not make. Amounts and days that I did not purchase anything from ITunes.

I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.

I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards.

HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

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