HT5312 I provided a wrong rescue email address, so I can not receive the information. What should I do?

I provided a wrong rescue email address, so I can not receive the information. What should I do?

And my account also has been locked

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I have released my rescue email address is not a valid address, ie it has been entered incorrectly. how do i change my rescue email address when i can't remember the answer to my security questions???

... realised... sorry

You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312. Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 What if I forgot the answers to my security questions, but don't know what my rescue email address is? Can I change the rescue email address?

iTunes won't let me download anything until I verify my account, but I cannot do it! I need help URGENTLY.

You can't change your resuce email w/o security questions.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT5312 I want to delete my rescue email address, but I can't remember the answers to my security questions. What should I do?

I wish to delete and change my rescue email address as I no longer have access to it, however I cannot remember the answers to my security questions and thus cannot change or delete my rescue email address. What should I do?

To change the questions and answers call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

HT5312 i forgot set a rescue email address.before , how can i get it now?

i forgot my security questions ,then i reset it by my email but i dont have any thing in my email. and when i set up my account , i forgot set a secue email address. can i set it now ??? i cant speak english =____=

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106534)

HT5312 I Dont Have any Rescue email addresses and i can't remember my security questions , can anyone help me to get them back ???

i dont have rescue email and i cant remember my security questions , can anyone help me to get them back ?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86526)

HT201363 There is no option of a "rescue" email address and I can´t get the answers to my apple id security questions. What do I do?

Its seems impossible to get to reset my apple id security questions even though I have tried to follow all of the instructions offered.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104570)

Wrong Rescue Email Address

Hi,
I've been trying to reset the security questions for my AppleID, but I can't remember the answers.
There's a link below the questions the questions that lets me reset them, but the email it is being sent to is either a forgotten email address to, or not my address at all.
I've tried to create a new rescue email address but I can't find the option to do that. I also want to delete this current rescue email address because I don't think it is mine.
Please help.
Thanks!

You won't be able to change your rescue email address until you can answer your security questions (it's changed by answering the questions on the screen that the reset link shows on), you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB

TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
Enter your new email address.
Click on Password and Security;
Answer the security question;
Delete your email from rescue address;
Do logout and login again into manage your apple id;
Go back to Name, id and email address;
Change your primary email address;
Verify your email address.

HT5622 I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.

Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team...

I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(

That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa

HT204053 How do I delete an iCloud ID that has an old email address and I can't remember the password?

How do I delete and iCloud account that has a former email address and I can't remember the password. All attempts to recover the password have failed!!

Hello there, Gary7023.
The following Knowledge Base article made prove useful for you with the issue you're having:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password. I am not a fan of your website. I'

I have placed an order (: AD016135648) and I am unable to reset my email address because I am not receiving an email with a temporary password. I am not a fan of your website. I'm 30 minutes into this which should have been a breeze.

We are not Adobe. This is a user to user forum. We are customers just like you.
You need to contact Adobe:
Contact | Adobe
You may need to use the chat option.

I have my printer email address, but I can not see my printer listed when I login to hpeprint.com

I have my printer email address, but I can not see my printer listed when I login to hpeprint.com

I will need some more information in order to assist. What model of printer do you have? Different printers have different features such as the ability to display the printer's ePrint address on the front panel of the printer. The website that the printer can be viewed at is eprintcenter.com. Click on this link here to see the sign in page. Have you signed up and register the printer at this site? Is the email address for the printer one that you have customized? Or is one consisting of what appears to be random letters and numbers?
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

HT5312 I provided a wrong rescue email address, so I can not receive the information. What should I do?

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