I bought a new song, but it won't play on my Mac or iPod. Everything is up to date. I need some help.

I bought a new song on itunes, but for some reason it won't play on my itunes library or Ipod. It skips to another song. Need some help on this if you can spare your time.

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

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I just bought a new album but it won't play in iTunes, iPhone or iPad

Hi,
i just bought a new album in iTunes for Windows. I downloaded it and tried to play it but iTunes just skips the titles.
I synchronized the album to my iphone and ipad. Still won't play it. Even if i open the music files in the explorer and try to play it with WMPlayer it doesn't work.
Any ideas?

the rest of my music still works fine!

So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?

So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?

Logging out of itunes store and logging in again has worked for some people

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

My iPhone 3g has 2 white horizontal lines i don't know where did it came from. I turn it off then on but its still there. the lines spreads everyday. I dont know how to fix it. need some help guys.

my iPhone 3g has 2 white horizontal lines i don't know where did it came from. I turn it off then on but its still there. the lines spreads everyday. I dont know how to fix it. need some help guys.

If you take a screenshot (Press the home button and Lock button at the same time), does it appear on the screenshot? Zoom in on the screenshot and see if it's still there.
If not, then your display is failing. I would recommend taking it to an Apple Store if you can, if you can't then to an authorised Apple reseller.
If it does appear on the screenshot when you zoom into the spot, then it's a really weird software issue! You might have to backup and restore the device.
Let me know!
xeni

My computer crashed, had to reset. I lost my ITunes library, I have my muxsic on my Ipod, just created a new Apple ID, bought 2 new songs, but I cannot sync the new purchase to my Ipod. How can I copy the new purchase to my Ipod and or how can I copy my ?

My computer crashed. Had to reset totally. Re-installed Itunes, forgot my Apple ID, so I created a new one. Now I don't have my music library. I just purchased two new songs, they are now in the Itune library. But I can't sync them to my Ipod, much less transfer the music in my Ipod to the Itunes Library, could anyone help me with this problem?

Call Apple Care for your country and request that they assist you in resetting the security questions.
To authorize/deauthorize a computer, go to the Store dropdown menu in the iTunes app.

Purchased song but player won't play it

Hello everyone,
i purchased a song on the i-tunes store. My problem now, my player wont play it, i also transferred it onto my i phone- same problem....????HELP please!

Hey eve_s,
That definitely sounds frustrating. If the song is not playing fully in iTunes, it may need to be redownloaded. See the following article:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country
Thanks,
Matt M.

I have bought photoshop elements 12 but it won't install on my mac? Keeps saying my installation encountered errors?

I have updated my mac as well to os x maverick so that it would download as i hadn't updated my mac in a long time but it still won't install

Moving this discussion to the Downloading, Installing, Setting Up forum.
Bekkilindsey do you receive any specific error messages when you attempt to install Photoshop Elements 12? I would also recommend reviewing Troubleshoot installation | Photoshop Elements | Mac OS.

HT1933 I have downloaded a song, but it won't play. How can I fix this?

Hi,
I recently downloaded a song and it appears on my songlist, but will not play when I press it. Just checked to see if I still had my email receipt, but I must have deleted it by accident.
How can I get this resolved?
Thanks,
Annie

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have a Apple TV . My problem is I signed up for hbo go and it will play on my ipad but not through app on Apple TV only previews not the actual series or movie . Need some help . Thanks !

HBO GO problems

Hello there rmera,
It sounds like you have the option to use Airplay on your phone but your Apple TV doesn't seem to be picking it up. I would start by restarting the device and testing it again:
Restart your Apple TV by selecting Settings > General > Restart.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If that does not resolve the issue, I would next use the following article to help resolve the issue:
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
All AirPlay-enabled devices must be connected to the same Wi-Fi network.
Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thank you for using Apple Support Communities.
Cheers,
Sterling

How do I restore my Ipad 4 from my desktop computer? My charger was broken. I bought a new one but now it won't charge. I have a BATTERY bar in the middle of the screen that is flashing RED and I have a symbol on the bottom that looks like a charger.

How do I restore my Ipad 4 from my desktop computer? My charger was damaged so I bought a new one but it won't charge. On my Ipad, I have a BATTERY bar in the middle that is flashing RED and an icon on the bottom that looks like the end of a charger. I have tried to force into reset mode, by holding the sleep key and home button SEVERAL times but it does NOT work. I have plugged my Ipad into my desktop computer, but I do not have a screen on my desktop that is coming up. THIS HAPPENED BEFORE AFTER I DID AN UPDATE AND WAS LOCKED OUT AND I USED EITHER ICLOUD OR ITUNES TO RESTORE, NOT SURE WHICH AND I FORGOT HOW.

Hi MrsMoosie,
I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden

I just downloaded george michael new album but track 3 only plays for 10secs HELP, I

I just downloaded george michael new album but track 3 only plays for 10secs HELP

Hello there, Lancing45.
The following Knowledge Base article offers some practical steps for redownloading your purchase:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

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Bought 5 new songs on itunes . ipod syncs but the new songs don't show up on the play list that is on the ipod . the do appear on itunes library. what am i doing wrong ?

Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)

I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

I'm having this same problem and can't find a solution that works in the apple support community. What's frustrating is that this used to work seamlessly with Windows. Then I bought a macbook pro and upgraded to OS X Mavericks and a lot of stuff broke.
I'll call apple in the morning.

I bought a new song, but it won't play on my Mac or iPod. Everything is up to date. I need some help.

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