I had an Apple account on my old Lap Top to which my iPad and iPhone were syncd. I now have a new Lap Top and when I tried to access my apple ID on it I was asked to sign up for a new account. I can't use any of them.
I need help. I had an apple account on my old Lap Top to which my iPad and iPhone were synced ? I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did. After doing this I tried to sync my iPad and phone to the new lap top which I was unable to do as they didn't recognise my new ID. HELP!!!!!!
cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?
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You can reset your Apple ID password via the steps in the first article below. I would try the option to answer your security questions. If those steps do not work then you may need to reach out to our account security team to reset this old Apple ID password. Once this is done you should be able to access your old DRM protected purchases.
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http://support.apple.com/kb/HT5699
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