I have a charge that we did not authorize. how do i get this removed?

I have a charge that we did not authorize with i-tunes. How do i get this removed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

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I see 3 charges that I did not download how do I get the refund put back to my card

I see 3 charges that I did not download how do I get refunded back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a charge that I did not authorize?

I have a charge for $24.99 that I did not authorize?

The amount, $24.99, ties up with the cost of iTunes Match in the US - have you subscribed to it and/or is it due for renewal ?
You can view the purchase history on your iTunes account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 i have 4 apple itunes charges on my bank account that i did not authorize. how do i get them off?

i have charges in my bank account for itunes i did not purchuse. whats up?

If you haven't made those purchases and nobody else has access to your account or devices and they aren't temporary store holding charges, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Several purchases were made on my iTunes accounts that I did not authorize, how do I get the charges reversed?

I have noticed that some emails were sent to me saying Receipts of purchases, and my iTunes account balance was depleted. How can I reverse these charges and hand my account readjusted. I immediately changed the password, so I just need to undo the damage.

Did not come through right: http://www.apple.com/emea/support/iTunes/contact.html

I am so angry - there has to be a misundering. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone

I am so angry - there has to be a misunderstanding. my Itunes was disabled as there was a charge that I did not authorize and I cannot find the phone number for security and the dingbat girl who I'm emailing send me a link that does not work. And I am extremely frustrated. Please help. I need a phone # to contact security.

Contact Apple Support here:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

I have a charge on my itunes account that I did not authorize. Finding help for this type of problem from Apple or itunes is impossible. Who do I contact to get this charge taken off my account?

My checking account was debited by itunes for a subscription i did not order. How do I go about having it taken off? The entire Apple website and the itunes website is competely non-helpful for resolving problems. They should make their site equally as unfriendly when it comes to enticing you to buy their products.

You could simply type "Contact itunes support" into the google search bar. This would give you the link to contact itunes support.
Or you could just click the word Support at the top of this page, then click the link under Contact Apple Support.

I am getting charged every few hours from an app that I did not authorize how do I sto?

I am getting charged every few hours from an app I have not authorized. How do I get help?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1491 i have a charge from itunes that i did not authorize

i have an itunes charge on my account that i did not authorize how do i contact someone for help?

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

HT201363 how can i find out what was ordered in my itunes account, i have some charges that i do not recognize

how do i find out what was ordered in my itunes account, i have some charges that i do not recognize. i have multiple devices on the same account.

Hello, chunnyb.
Thank you for visiting Apple Support Communities.
Here are the steps on how to view your purchase history in iTunes.
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
If you need to report and issue with a purchase, see the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

HT5772 I have a "Shared Library" that I did not authorize, and I need to delete it. How do I delete?

I wanted to syn my phone to my ITunes today, so i could put an audio book from my laptop to my IPhone and ITouch. When I opened IYunes, there is a "Shared Library" that I did not authorize that is in my ITunes that is over 550 GB of data. I don't want it, and I want to earase it, but can't figure out how to do that. Can you help me get rid of it? Also, how di I set up my ITunes to not allow this in the future? I am in the military deployed in Afghanistan, so communications and internet are terrible. Please help.
Thanks

Edit > Preferences > General tab, untick Shared Libraries so you don't see those shared by others on the same network, then go to the Sharing tab and untick Share my library on my local network, if ticked, so that you are not sharing yours. Click OK.
tt2

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
I got my o2 unlock in nov 09 so this is not just opinion.

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

I have a charge that we did not authorize. how do i get this removed?

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