I have a Windows 8.1 system, I am trying to use the link that customer support gave me earlier to download CS6 Design and Web premium. I did the 1hour and 40 minute downlaod but when i try the second download file it says not all file wre archive. Anyone

How do I fix. after downloading says I need to download all parts and pieces are missing.

you need files 1 of 2 and 2 of 2, an exe and a 7z.  download both, place both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom:  5.7.1| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5.5, 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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