I have an iphone 5 and I can not get it to power down or get to the recovery screen on itunes
All it does is show a blue screen I did the hard reset nothing
I can not put my password in and sir is not available??
Help
Hi Dave,
Try putting your iPhone into recovery mode and then use iTunes to restore it. To do that, take a look a the article below to walk you through getting that setup. If you have a back up in iTunes or iCloud, you can put that back on after the restore is complete.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Take care,
-Norm G.
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