I'm being asked to repurchase photoshop elements 12 when I already paid for it in 2014. Has this happened to anyone else?

 

Ok today i says I have 20 days remaining, in my free trial! SOMEONE PLEASE ANWSER THIS, OR GIVE ME MONEY BACK?!

Similar Messages

  • TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

    I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

    You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
    If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
    Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

    I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions?? 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

  • I've been using Photoshop Elements 2 on my Vista PC for years and it has stopped booting?

    I've been using Photoshop Elements 2 on my Vista PC for years and it has stopped booting?

    Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop Elements forum, where you'll get more specialized help.
    Best,
    Julia

  • When I ask Siri the stock price for MBL (other codes work fine), my iphone 5 crashes - does this happen to anyone else?

    When I ask Siri the stock price for MBL (other codes work fine), my iphone 5 crashes - does this happen to anyone else?
    It doesn't shut down completely, but mid-response the Apple shows and then it pops up to put in my pin.

    Nope nothing yet - a few friends have true it and have the same reaction."

  • How do I restore all my pics to my Photoshop Elements lost when my Vaio crashed for the umpteenth ti

    My Vaio crashed for the umpteenth time. How do I restore all my pics to my new computer?

    Hi,
    Yea, I did a backup via Photoshop as well as ZipCloud.
    I cannot seem to be able to retrieve them on Photoshop for some strange reason.
    Am now checking ZipCloud to try to retrieve.
    Regards
    Clive

  • Why am I being asked to pay a second time,when I already subscribed?

    Adobe took the money out of my account today. Why is Adobe Export PDF not working?

    Hi Pat,
    You absolutely should not have to pay a second time for your subscription. But, there is no record under that email of an order placed today. However, you do have an active subscription that was renewed back in May.
    I don't know why the charge from this morning isn't showing up under that email address. I think you may want to contact Adobe Customer Care to figure out what's going on there. Here is the contact information: Contact Customer Care
    Best,
    Sara

  • I am being asked to upgrade my video player when I use Firefox, I'm not sure if this is legitimate. It has the Firefox logo, but that doesn't mean it's legit.

    http ://dlp.cloudsvr313.com/ qWBU_hpq3O-pSMvXTYrrEzMnKBCL11GjMGqJ5f4QgJFqP7jp7iSGEpUM-4li7pPxFtc02kRuBAIqXxbh7H5h7ExZKJuxfQPzLpQ3avIYivChRL8xbIUxam-objuqCwZF
    This is the link for the download.
    ''moderator broke the hyperlink for the executable download''

    That download isn't from Mozilla.
    See the Plugin Check page to see what plugins Mozilla think need to be updated. http://www.mozilla.com/en-US/plugincheck/

  • Why is my account asking me to upgrade, when I have already paid for the annual service?

    I had the SendNow service since July of 2013, it came up for renew this July, which it was renewed.
    Why am I still being asked to upgrade my account, even tho I have paid for it to be renewed already?
    Currently Send only allows me to send 50 image files at once and was able to with SendNow to send whole folders.
    Please advise, this has become a pain in the *** for me, having to send multiple emails for so many files.

    They ask you to upgrade to Adobe Acrobat Pro ... if you do so, you will get the money paid for future months back.

  • I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    There are no updates to either OS 10.5.8 or Safari 5.0.6.
    If you need a later version of Safari you must first upgrade your operating system to a later version of OS X.

  • Be grateful for your help with Photoshop Elements which I have been using for several years.

    Be grateful for your help with Photoshop Elements which I have been using for several years.  Does Elements need to have access to ‘My Pictures’ on Windows as when I remove Photos from ‘My Pictures’, Elements later, when backing up, gives a message that it is unable to ‘reconnect’ to the same picture on elements.  On other occasions when removing a photo from Elements catalogue I also get a similar message when backing up saying ‘unable to reconnect’.  1. Is there a relationship between Elements and My Pictures and is Elements dependant on    the Windows ‘My Pictures’? 2. Why does some photos in Elements in some cases cause them to multiply e.g. double; triple; quadruple; and on occasions even more?  Is there something I need to do to stop this or an easy way I can remove the multiples without spending hours doing it manually one by one?  Am I doing something wrong? My O/S is Windows XP SP2 and windows Vista on my Laptop.  I have been using Elements 5 and have just purchased Photoshop Elements 8.0. (Upgrade) and about to install it. Be grateful for any advice as I do enjoy using the program if only I can resolve this issue.  I am not a PC wiz and mainly use Elements to catalogue photos from which I compile collections and from them slide shows with music.  Any advice appreciated Sonny.t PS Have tried to post this previously but without success so hoping to see message appear and a +response

    The organizer doesn't care where you send your photos when you download them via the downloader or where they happen to be when you first bring them in if you use the Get Photos command, but once your pics are in the Organizer, you *must* move them from within organizer or it can't find them. You don't have to use My Pictures at all if you don't want to, but regardless of the folder where you put your photos, if you want them someplace else, you use organizer to do it.

  • My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use

    My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use PS Elements 12 for some tasks and they still appear slightly darker in there - any ideas? - Regards Robert

    My photos always seem to look darker in photoshop elements than when I view them in windows photo viewer - and now I have purchased the annual contract for photography cloud they look exactly the same in PS CC6 as they do in photo viewer - but I still use PS Elements 12 for some tasks and they still appear slightly darker in there - any ideas? - Regards Robert

  • I'm moving an internal hard drive from an old computer to a new computer.  How do I transfer the catalog data to my new computer so the Organizer of Photoshop Elements 6 will find the data on the hard that has been moved to the new computer?

    I'm moving an internal hard drive from an old computer to a new computer.  (My new compute runs Windows 8.1) How do I transfer the catalog data to my new computer so the Organizer of Photoshop Elements 6 will find the data on the hard that has been moved to the new computer?  Is this possible or do I have to use the procedure of copying the catalog along with the photos to a back up hard drive and then restore them on the new computer?

    The 'normal' procedure is to do a PSE organizer backup (not a copy or a backup from external tools) to an external drive, then a restore to the new location.
    The advantage is that you have a backup of both catalog and media files and you don't have all disconnected files, which would happen with external backup tools. Also, if you restore with a more recent elements version, the catalog will be automatically updated to the new format.
    The drawback in your situation is that you'll have either to overwrite all your files or restore to a custom location, creating a duplicate photo library (which supposes you have enough free space).
    It would be possible to simply use the organizer in the old PC to move the catalog to a new 'custom' folder just under your C: root drive. The catalog would be accessible once the drive will be installed in the new PC. Then you would have all files 'disconnected' due to the fact that all your media files are now on a drive with a different letter. Reconnecting a whole library is a hard job with PSE6, less so with PSE11/PSE12.
    If the idea of fiddling with the sqlite database with external sqlite manager tools is ok for you, I can describe the process more in detail. You only copy your catalog folder (as suggested above) to another location. Instead of trying the 'reconnection' way, you install the sqlite utility on the new computer. When the old drive is installed in the new computer, you simply edit a given record in the catalog database, catalog.psedb, and start the organizer with your copied catalog by simply double clicking the 'catalog.psedb' file.
    Even if the last solution is much, much quicker, I would still create a new PSE backup : you have never too much safety .

  • I got Photoshop Elements 11 when I got my Wacom tablet, but I can't find the serial number anywhere?

    I got Photoshop Elements 11 when i got my wacom tablet this summer. I recently got a better computer so i want Elements 11 on it too. The problem is that I cannot find the serial number anywhere to be able to use it on my new computer. Since I got Elements through Wacom, it does not show up as a product on my Adobe profile. Does anyone know what I can do to get it back?

    Redemption Code Help
    Also check the Wacom page. I'm sure there are instructions on how to deal with OEM licensed and bundled versions.
    Mylenium

  • I just installed Photoshop Elements that is supposed to be for Mac. The message appeared that said, ""You can't open the application Photoshop Elements 2.0 because PowerPC applications are no longer supported." I have a Mac OS X, Version 10.8.5,

    I just installed Photoshop Elements that is supposed to be for Mac. The message appeared that said, ""You can't open the application Photoshop Elements 2.0 because PowerPC applications are no longer supported." I have a Mac OS X, Version 10.8.5,

    Have a look here:
    https://www.google.com/search?q=%22You+can%27t+open+the+application+Photoshop+Elements+2.0 +because+PowerPC+applications+…

Maybe you are looking for

  • How do I setup Mail Forward to forward my MSN email

    I have tried with no success to use Mail Forward to forward my emails from MSN. I have also tried using MAC mail to forward but I can't seem to fiqure it out. Can anyone help me setup the prefs in any of these apps so I can forward my email and not h

  • How can I redirect a request for testing?

    There is no internet access on the development machine and I have written for testing purposes a servlet to simulate a web server that my app accesses. However I need a program or way of redirecting a (secure and non-secure) url request to the local

  • Can't save Photoshop file as a PDF

    The file is RGB and 8-bit, but it is a really large document (144 x 24 inches). When I go to Save As > No PDF option shows up...see screenshot.

  • Import info into fields in a pdf

    First off, I hope this is the correct area to post this. I am new to this forum and this software. If it's the wrong area, I'll gladly repost it wherever necessary. My goal is to have a pdf that has forms throughout it that people can input their inf

  • How can I reference a variable in Regexp

    Hello Friends, I have this Regexp, to extract the county code: (971) select regexp_replace (regexp_replace('000971-05 7910 - 324324','\D'),'^0*(971)?0?') from dual;It is fine and does the need.. But, thinking in the future, someone may need to elimin