I received an error message on iTunes saying it can't recognize my iPod and needs to reinstall. How can I uninstall/reinstall iTunes?
iTunes randomly stopped syncing with my iPod and now I need to uninstall/reinstall.
How do I do this and will an uninstall delete all of my music/movies/podcasts/etc.?
Any help would be greatly appreciated.
micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP
Similar Messages
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After following the instructions to completly uninstall iTunes and related components, I restarted computerand reinstalled iTunes, Then I received the error message that iTunes couldn't load because program file Apple Application Support (deleted as per instructions) wasn't present. What now?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I have a 16 GB iPhone 4S. Tonight when I went to sync with my iTunes on my MacPro, I received an error message that the iPhone could not be sync'ed because it needed 6.25 GB more space. I still have 2.5 GB free. I sync'ed last night fine. How could I need 8.75 GB (6.25 +2.5) more space on a 16GB iPhone. I have added nothing but audio podcasts to my iTunes library on my Mac in the last two days and I have not change the sync setting on my iPhone. Something has gone haywire. Any ideas. Mahalo, Oahu Guy
I resolved this after some analysis. Turnes out that iTunes was not recognizing that my music was already installed on my iPhone, so when I tried to sync, iTunes was attempting to load all my music a second time, and there was not enough room on my iPhone for that. I did a restore from backup today and this appears to have resolved the problem. I initiatied an iTunes sync and it worked fine. Not sure where the glitch was. Could have been in the latest update of the iTunes software. Not sure. Anyway, I'm good now.
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When opening the version of Iphoto i have an error message appears that says; You can't open your current iphoto library using this version of Iphoto. You have made changes to your photo library using a newer version of iphoto. Please quit and use the latest version of iphoto. What? If I can't open the current library using the latest version of iphoto, and I am asked to make changes the the newest version!!! I'm asked to run in circles chasing my tail...I had a new hard drive installed about 6 weeks ago. I am running MAC OS 10.5.8
What version of iPhoto do you have? If you're on 10.5 then you're not running the latest iPhoto
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Simplest solution will be to just restore from your back up. -
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Every time i want to sign in to my account i receive the error message that i need to contact itune support
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
I receive an error message installing itunes 9.0.2
I successfully downloaded itunes 9.0.2, but received the following error message when I tried to install it: iTunes64Setup.exe is not a valid Win32 application. What can I do to fix this? I am running Microsoft Vista, which hadn't been an issue on a previous computer.
Message was edited by: wbullseyeYou are running Vista x64?
Dl iTunes x64: http://support.apple.com/kb/DL925 -
I want to access my songs, but Itunes won't let me. I continue to receive the same message.
Jerome Colas
Re: iTunes store temporarily unavailable?
Sep 30, 2013 8:46 AM (in response to abigail88)
Here is how I solved it on my Macs as well as Windows.
Here is for the Mac:
- Quit iTunes
- Go to Safari and open Safari preferences (in the Safari/Preferences menu)
- Navigate to the privacy tab.
- Choose to "Always" block cookies (you can change that back once the issue is solved)
- Click "Details" below "Remove All Website Data"
- Type apple.com in the search field
- Select apple.com and click the remove button
- Check that the apple.com line does not re-appear (it shouldn't, but if it ever does, quit and relaunch Safari and start over)
- Quit Safari
- Launch iTunes
- Connect to your iTunes account
- Smile :-)
Here is for Windows 7 (must be similar for other Windows versions):
- Quit iTunes (and Safari if you have it)
- Openan Explorer window ("My Computer" for example)
- Well hidden in the upper bar under "Organize" choose "Folder and search options"
- In the "view" tab, make sure that "Show hidden files, folders and drives" is checked and click OK
- Navigate to C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies or YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies if that is easier
- Delete everything in that folder
- (I am not sure this is necessary) you might want to also trash items in the YourUserName\AppData\Roaming\Apple Computer\Cookies folder
- Launch iTunes
- Connect to your iTunes account
- Smile :-)
Please tell me if that works for Mac and PC (I tried other things before those instructions so an extra step might have been involved)
Jérôme. -
i am trying to update the software on my ipad from 4.2 to 4.3.3 but i cannot get it to download. I get an error message that says the software was unable to download because the network timed out. I have tried to download it 7 or 8 different times and still get the same message. I cannot restore the factory settings either. The same thing happens. Does anyone have any suggestions? It did this when trying to update to 4.2. I don't remember how we were able to get the software to update. Thanks.
Thank you King_Penguin! It worked beautifully. I had turned the firewalls off but not the antivirus. You are great! I am new to this apple community thing so it looks like I cannot mark your reply as "correct answers", but it was. Thanks a ton!
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I just got a new computer and am preparing my old computer to give to my nephew. The old machine runs system 7 and was running FF 7.0.1. I completely removed Firefox to erase all of my data. When I tried to reinstall Firefox, I began getting this error message.
chs55 wrote:
I have tried shutting down my anti-virus software, to include Windows Defender, but it didn't help. I am running the AVG free anti-virus.
But you still got the message? If so, you didn't get everything shut down. Something has to be giving you that message.
More than likely, it's a false-positive. Happens quite a bit with updates when the AV companies haven't caught up with their definitions.
If you didn't get the message after disabling all your AV stuff, what DID happen? -
Receiving an error message on itunes when attempting to start up:
"the folder "itunes" can not be found or created and is required. The default location for the folder is inside the "My Music" folder".
I re-installed itunes, which worked yesterday, but the message has re-appeared today. Ideas? Thanks in advanceI assume you are using Windows XP?
If so see this:
http://support.apple.com/kb/HT1866
iTunes looks for a registry setting for the location of My Music. If this setting is missing, iTunes can't start.
If you can't find My Music in the list of special folders in TweakUI, post back for further instructions.
You can often work round this by doing a shift key start.
Hold dwon the shift key and start iTunes. Keep holding the shift key until you are prompted to choose a library. Navigate to your iTunes folder in My Music and choose iTunes Library.itl.
This does nto fix the underlying cause of the problem. -
Receiving Registry error message with Itunes 9 upgrade.
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The registry used by itune drivers for importing and burning cds-dvd's are missing. reinstall itunes. I have reinstalled at least 10 time and still receive same warning. Help!!!!Me too! I have tried Gears installation and spent hours with HP and Apple with no luck. Please let me know if you find a fix for this problem.
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I have a 5th generation IPod Nano that I have registered to my ITunes account. I recently bought my daughter a 7th generation IPod Nano and have attempted to sync this new IPod to my ITunes account. A message continues to appear saying that it does not recognize the (new) device... Any suggestions ??
How to use your iPod to move your music to a new computer
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SInce this is an issue with iTunes, you should post this in the iTunes forum. You'll likely get a much quicker more informated response there.
https://discussions.apple.com/community/itunes
B-rock
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