J6480 not printing to word 2007 or word 2003!

 Relatively new J6480 AIO will not print a word document from  Word 2007 or 2003 version. All other forms of documents from the office suite can be printed  i.e. Excel, power point, microsoft pub. etc. Even pdfs. Any suggestions?

Don't know if you can still update your WORD, but this sounds like a common WORD problem, though I have not heard about it with 97. I assume you get the same result if you print to paper, always a good check. If so, then start looking at WORD.

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    <snip Jeeped>
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    <snip>  A DOCX document is actually a .ZIP file that contains many internal components. There is an internal folder called word which will always contain a document.xml file. This file is the basis of the document's layout
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    </snip>
    Further Fixes
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    Grouping Objects
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    http://www.lytebyte.com/2009/07/24/guide-to-math-input-panel-in-windows-7/
    http://www.7tutorials.com/windows-7s-tablet-input-panel-text-entry-and-handwriting-recognition
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    Not an answer to the problem, just a bonus that may make it easier to input formula’s in Win7.
    Here’s another one of those didn’t-know-it-existed-until-I-clicked-it-by-accident tools in Win7. It’s called the
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    Let the fine folks at Microsoft explain what it’s used for:
    “Math Input Panel uses the math recognizer that’s built into Win7 to recognize handwritten math expressions. You can then insert the recognized math into a word-processing or computational program. “
    Tony Jolan’s Automatic Fix
    Download  http://www.wordarticles.com/temp/Rebuilder.dotm Microsoft Office Word Macro-Enabled Template (.dotm) and open it.
    Click Options button on the Security warning and select Enable this content.       
    Click the Broken Documents tab at the far right of the ribbon.      
    Click the Rebuild button in the left-hand side      
    Locate and open your corrupt document in the file open dialog.
    That's it. The process will repair your document if possible and create a new document with (Rebuilt)
    appended to the filename. Be patient as it may take a few minutes. If a repair is not possible, you can then post to a public file area and someone here can attempt a manual repair.
    Manual Fix
    XML Maker V1.1 is free. It will allow you to open the document.xml file and edit it. It also marks errors and warnings. 
    I just didn’t have much luck working with it.
    A poster used XML Maker V2.1 (US$125, 30day free trial, enough for average person to fix a file)
    Notepad ++ is a good, free editor for this type of task
    Make a copy of the file
    Rename the copy from DOCX to ZIP
    Open … .ZIP/word/document.xml in notepad
    Copy the contents of the file to clipboard
    Open Word
    Paste a copy of the copied XML into Word
    (optional) the XML is one long string too hard to read, you can replace some tags, with that tag plus a para mark to break up the text to make it more people readable.
    Open an XML validator, ie this site on the internet:
    http://www.w3schools.com/xml/xml_validator.asp
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    Click on “validate” button
    Copy the missing tag, ie </mc:Fallback>  (yours will be different)
    Return to word Find: mc:Fallback>  (without the </ so you find both open and closing tags). 
    Repeat find until you hit 2 open tags in a row.  Then you just have to figure out where to put the closing tag between them. 
    Look for other tags before and after a proper closing tag so you can match the problem area to a good area.
    Discussion by many affected people, a couple in discussions are also fixing problem if Tony’s fix doesn’t work
    http://social.answers.microsoft.com/Forums/en-US/wordcreate/thread/581159d0-9ebc-4522-b30c-53e33e8268e1
    Document Recovery
    http://www.wordarticles.com/Shorts/Corruption/Formats.php
    This page has the most readable description of Word file structures, DOC and DOCX, I have seen so far
    The logical structure of a Word 97‑2003 format document is one of a series of elements arranged in a hierarchy, much like a mini file system. As an example, here is the structure of a simple Word 97‑2003 (.doc) format document:
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    Word Document
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    *DocumentSummaryInformation
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    Just to give you a flavour, here are some views of three small parts of such a document, viewed in a hex editor:
    Views of a Word 97-2003 format Document
    The logical structure of a Word 2007 format document is one of a series of elements arranged in a hierarchy, much like a mini file system. As an example, here is the structure of a simple Word 2007 (.docx) format:
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    rels
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    document.xml.rels
    theme
    theme1.xml
    document.xml
    settings.xml
    fontTable.xml
    webSettings.xml
    styles.xml
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    Can't open Word file due to undeclared prefix, Location: Part: /word/document.xml, Line:91, Column: 49921
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    <w:document xmlns:ve="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:r="http://schemas.openxmlformats.org/officeDocument/2006/relationships" xmlns:m="http://schemas.openxmlformats.org/officeDocument/2006/math"
    xmlns:v="urn:schemas-microsoft-com:vml" xmlns:wp="http://schemas.openxmlformats.org/drawingml/2006/wordprocessingDrawing" xmlns:w10="urn:schemas-microsoft-com:office:word" xmlns:w="http://schemas.openxmlformats.org/wordprocessingml/2006/main" xmlns:wne="http://schemas.microsoft.com/office/word/2006/wordml">
    It's impossible to blindly say exactly what you are missing but if you post an unadulterated copy of your document to a public file area (as noted above) and post the location back here, someone may be able to help. If you are going to go this route, send
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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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    Please vote an answer helpful if they helped. Please mark an answer(s) as an answer when your question is being answered.

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