"low disk space hp_tools" after installing HP external drive

I have this message displayed "low disk space hp_tools" after installing HP external drive with simple save. A new drive was created on my internal hard drive and apparently the allotted space is not enough. How do I get rid of the partition and the error message?

Install WinDirStat from below link and see whats consuming more space in E:\ drive and post results here with a screenshot
http://windirstat.info/wds_current_setup.exe
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I am an HP employee!!

Similar Messages

"low disk space hp_tools (E:)"

hp pavillion dm1 entertainment notebook pc,windows 7 64-bit "low disk space hp_tools (E"

Install WinDirStat from below link and see whats consuming more space in E:\ drive and post results here with a screenshot
http://windirstat.info/wds_current_setup.exe
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Low Disk Space Error on Install

So I've been struggling on this all morning. I can't install
flash player on my hard drive because it says I have a low disk
space. I read on some forums that it's because the flash player
software is hardcoded to check the 'C:\' for sufficient space. My
hard drive is the 'H:'. My 'C:' drive is allocated as an usb but
whenever I plug in a flash drive it defaults to 'K:'. I have tried
to tinker around in disk management but I cannot rename or change
my 'H' drive to be the 'C:'. I can not also rename the 'K:' to be
the 'C:' either. This seems like such a simple problem, I'm a
little disappointed that the software is written so that it checks
the 'C' drive opposed to the drive the .exe file is running off of.
Any help would be greatly appreciated.
Thanks

Hi,
Please see the document regarding this issue on the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01508532&cc=us&dlc=en&lc=en
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Out of disk space--want to install on other drive

I am trying to install j2sdk 1.4.2.05 standard edition on my windows 2000 machine. I do not have any extra space on my C drive so I am installing it on another drive. However, when I click the application or try to go through the Windows Installer Package, I eventually get an error that there is not enough disk space on the C drive, even though I have pointed it to another drive. How can I force the installer to put everything on my E drive? Is there some commands that I can use from the command prompt?
Any advice appreciated.
Thanks

I tried going to the command prompt and typing:
program-name-windows-i586.exe -is:tempdir e:\my\temp\directory
when i run the install program, i change the drive and directory that I want it installed, it still says that I do
not have enough room on my C drive (I even do the custom installation and force a different directory)
any other ideas?
thanks

Not enough disk space on a Windows-formatted External Drive?

I keep getting 'not enough disk space' message in Tiger when trying to back up my data to an external HD, formatted for windows (I share it with Bootcamp-based windows partition).
Now, the disk is 100 GIG and I'm only trying to back up 10 GIG. The disk is almost empty, and the disk's trashcan is empty.
I had same issues with a flashdisk at my father's. It was 2 GIG, and I was copying 500 megs of pictures. OSX kept telling me the disk didn't have enough space! Embarrassed, I had to copy photos in batches of 20. Of course, my Mac was ridiculed thoroughly.
I appreciate any help!

Hello,
Your problems may very well be related to the NTFS file system used by Windows.
The Mac OS has very limited support for NTFS partitions. It cannot write them at all. And, it only supports reading to a limited extent.
If you want to be able to read and write Windows formated partitions, you should be using the FAT32 format for your Windows drives. The Mac OS can read and write FAT32 drives without any trouble.
But, there are some Mac OS files and archives that absolutely cannot be written to a FAT32 drive either. So, you cannot backup your entire Mac OS hard drive to a FAT32 drive.
The Mac OS "PKG" file type will usually refuse to be written to a FAT32 drive. And, there are a lot of PKG files in the Mac OS installation. And, many of the software update downloads are also in PKG format.
If you want to backup your entire Mac OS hard drive to another drive, then that drive will also need to be formatted as a Mac OS X Extended volume.
But, if you are just wanting to share files between a Mac OS X and Windows XP installation, then you can safely use FAT32 for that shared drive / partition.
I hope this helps.
As for the comments that you endured, you should have asked him if his PC would even try to read a Mac OS formatted drive / disk. See how much laughing he does then.
Now, there are special programs that will enable Windows to read Mac OS disks. But, Windows cannot do it on it's own.
But, that brings us to another option for you. If you wanted to have all your other partitions fully compatible with the Mac OS (as in formatted as Mac OS X partitions), then you could do that. Then, use a program such as MacDrive on your Windows XP installation to enable you to read and write the Mac OS formatted partitions.
You can read more about that here:
http://www.mediafour.com/products/macdrive6/bootcamp.asp
I hope this helps.

Insufficient disk space, unable to install on different drive.

I forgot to change the install path and tried installing photoshop, illustrator, and indesign on my C drive which was full.
I uninstalled everything and switched the install path to my D drive and tried again. But now im getting an error when trying to install on D that my C drive is full.
I'm unable to install any of these programs despite uninstalling everything including creative cload manager.
any help?

Okay looks like I might have solved my problem.
Since C: was seriously full >330mb I cleared about 10 gigs.
Seems to be installing now. Must have some kind of file the has to be installed on C either way.

Blue sceen appeared after low disk space warning

Hi Everyone, just seen a message stating a low disk space on my Mac pro bought last November and tried plugging in an external hard drive to remove some pictures to free up some space but it seems that the computer did not have enough space left to start up and run the hard drive. I then tried to restart and ended up with a blue screen and have no knowledge now how to fix this problem. I phoned support but they say I have no technical support left but do have warranty and I would need to either try with the community here or take the unit to an apple store for an appointment. The store is an 1 and 1/2 from me and I really want o see if there is another fix that could allow me to start again then remove some files and then add external drive to remove more. I was blown away at the low amount of storage.....looked for the icloud option last night to upload there as i was told about this by a UK client of mine and now see it is not up and running. Any advice or help by the communtiy would be greatly appreciated as this is my business and travelling laptop. Cheers, Dean <")))><

Hi Dean,
You may be able to access it via FireWire Target Disk Mode: http://docs.info.apple.com/article.html?artnum=58583
If so, move and delete enough so you have at least 15% free space on the MBP's HD. After that, run Repair Disk:
First check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on theUtilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

My C drive is 19.5 GB. xp sp3 took 5.05 GB.Firefox also installed here . There's no room for new downloaded files.So I changed the save to option in another drive. Still when downloading large files 'low disk space' message shown.

suppose I want to download a 4 or 5 GB file,in C:/ there is usually 2 or 3 GB left.So I changed the directory of saved files to E:/.Still low space problem occurs and the newly downloaded file is not saved.A low disk space message is shown.Why is this showing?How to resolve this?

in options under the "general" tab change the download folder,if that does not help change the option to "ask every time".I recommended to use DAP to download your files its great and accelerates your speed quite a lot.
link: www.speedbit.com

Need help with Low disk space issue and blue screen

Hi Everyone, just seen a message stating a low disk space on my Mac pro bought last November and tried plugging in an external hard drive to remove some pictures to free up some space but it seems that the computer did not have enough space left to start up and run the hard drive. I then tried to restart and ended up with a blue screen and have no knowledge now how to fix this problem. I phoned support but they say I have no technical support left but do have warranty and I would need to either try with the community here or take the unit to an apple store for an appointment. The store is an 1 and 1/2 from me and I really want o see if there is another fix that could allow me to start again then remove some files and then add external drive to remove more. I was blown away at the low amount of storage.....looked for the icloud option last night to upload there as i was told about this by a UK client of mine and now see it is not up and running. Any advice or help by the communtiy would be greatly appreciated as this is my business and travelling laptop. Cheers, Dean <")))><

Great to hear Dean, thanks!
Further notes: OSX needs about 15% or 10GB Free space minimum, but will run mucch faster/safer with 30-40% or 50GB of Free Space... Free Space is no longer ours to use.
Another tool to help clear up assorted things is Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

Low Disk Space - Mini 110

Recently the free space on my HD has suddenly disappeared but I haven't installed any new programs. I have the 16GB solid state drive and originally had about 5GB of programs installed. A couple of weeks ago I started getting low disk warnings but couldn't figure out why but deleted a few little used programs to free up space. Went from 75mb free to 850mb then the next day I get the low disk warnings again, showing 160mb free. I lot almost 700mb overnight.
Tried the Chat option and instead of fixing the problem had me change the Registry but instead of fixing anything only stopped the warning message. Guess the logic is if you don't see a problem it isn't there. Then he wanted me to delete Windows components. I drew the line there, would free a few mb w/o fixing the problem, After this suggestion I realized my Indian chap didn't have a clue.
My firtst thought was a virus but I've done 3 full scans w/o finding anything. Any ideas whats causing my hd free to disappear and possible solutions?

All latest solutions for low disk space problem on HP netbooks can be found in below link:
How to free up disk space on HP netbooks.
Note:
This post was edited.
1. Install and run CCleaner.
Here You will find documentation for this program.
Very important sections from this documentation for You there are:
Cleaning your PC
Removing System Restore points
2. Change settings for restore points:
Go to Accessories -> Systems Tools then bottom System Restore.
Click on settings there (if it's disabled uncheck switch off restore points on all drives).
Move slider there max to the left side and click on OK.
When you will do this Disable restore points in Windows XP:
Resource:
How to turn off and turn on System Restore in Windows XP
3. You may also have recovery partition:
connect Your notebook to the AC power adapter.
Close all running programs, as system has to be rebooted.
Click on Start button, then All Programs , follow by Recovery Manager or System Recovery . Then run Recovery Manager or PC Recovery.Alternatively, if you’re using Vista, type “Recovery” in the search field, and click on Recovery Manager when it appears in the searched program list to open the Recovery Manager window.
For “PC Recovery”, select the option to perform the PC Recovery when the recovery options are presented, and click Next. Wait for computer to restart.Skip to next step if you’re using “Recovery Manager”.
For “PC Recovery”, click on OK button on “Welcome to PC Recovery” dialog message.Skip to next step if you’re using “Recovery Manager”.
Click Advanced Options button.
Click on radio button of Remove recovery partition (or Delete Recovery Partition on PC Recovery) option and click Next.
When prompted to verify that you want to delete the partition, select the Yes option, and click Next.IMPORTANT Reminder: If you still haven’t create recovery discs, click on “Click Here” button to create a set now, else you will have to pay in order to get the discs sent to you.
PC Recovery does not prompt you for confirmation.
Removal process will start to remove the recovery partition.IMPORTANT: Recovery Manager is new tool and able to remove recovery partition without affecting or touching existing data and system partitions. Users can then use Disk Management tool in Computer Management of Control Panel, or third party utilities such as Partition Magic or Acronis Director Suite (which in fact can be used to remove the recovery partition straight away) to extend the size of existing partition to make use of freed space. However, in the older PC Recovery, the whole disk will be formatted once recovery partition is removed. Thus, backup your data before performing the action above. And, an operating system and programs must be installed on the hard drive manually.
Restart the computer when done.
4. Reduce pagefile.How to do it informations here.
5. Disable hibernation. How to do it informations here.
6. Clean browser's cache. How to do it informations here.
7. Reduce Recycle bin's size. How to do it informations here.
8. Backup Your XP system on external HDD, DVD/CD or flash memory:
Macrium ReflectFree Disk Imaging
Paragon (may work better with Intel machines)
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Qosmio X500 Folder migration utility and low disk space drice C

This may be a longish post as I try to explain my problem... please forgive.
I've had my X500 for just over three months now.
It took a little while before the folder migration utility woke up I didn't know it was there after I'd done a limited copy of folders across from my old Qosmio F20. After it had woken up and I'd been able to transfer folders/files across it cleared a lot of room from the 'tiny' - I feel, 60 Gb SSD C drive.
I keep getting a message coming up sometimes, when I boot up, that the folder migration utility has a setting for me. If I open the utility it shows no folders in the 'C' drive area and folders already transfered [from first using it] in the right hand side for the 'D' drive. Text in the bottom of the utility says something like "if you have done some manual transfers then it can't do anything"... something along those lines - sorry for not being clear on that.
I've recently installed some other programs and have endeavoured each time to do a custom install to the D drive to program files [x86] folder. However, drive C is now showing low disk space at 5.58 of 59.2 Gb.
Checking the folders copies??? I thought for the programs I installed I find lots of folders/files in those program folders so taking up a lot of space.
What is the best way to free up space on drive 'C' please?
Should I manually copy the data contained in the folders [not just a 'name' ... ie; AVID... folder but possibly also in the drive C Program files [x86] folder] to the same named folders on drive D?
If I did, would the programs work properly or would there be problems in the program being located?
When the utility first activated [by itself] I thought "Great... transfer of all my old data to the X500 will be easy" but it doesn't seem to be the case. I was expecting that any new programs installed would be automatically copied to drive D. I'm getting somewhat paranoid about the low disk space on drive C.
Help would be appreciated.

Thanks for coming forward PauPau.
Firstly, when I got the x500 I had lots of documents etc., I wanted to transfer over so I used the Win7 Transfer program to make the back up/transfer images. In doing the transfer across [after the copies of] the X500 gave an error warning that the C: drive had insufficient space to do the full copies. At this time/stage I was not aware that the X500 had a folder migration utility. What ever made it 'wake up' and make itself known I have no idea but I used it when it did. My first problem was probably in using the Win7 file transfer - for getting files/folders across from the old computer to the x500!
I ended up doing a factory reset about three times before this utility made it self known. I found NOTHING in ant documentation about the X500 about this utility and how to make use of it when I bought the laptop. Not sure if you are aware of the make up of the X500 having 2 hard drives; a 'C:' drive of 65Gb SSD and a SATA 'D:' drive of 650GB. If you do then my apologies if that comes over in any 'bad' way. The D: drive is NOT a partition of 1 installed hard drive as your reply would seem to suggest you are thinking.
The migration folder utility, when used first time, copied/transfered folders across - even program folders such as Program files [x86] - and left 'similar' named folders on the C: drive. At that time I then thought that any future installs of programs would be put in the D: drive. Only when watching the first time for a new program install did I see it going to the C: Program and Program files [x86] folders instead of those in the D: drive. I then had to uninstall and do a custom install to direct to the D: drive. However... some data appears that it can NOT be directed from the install disk to the D: drive and still goes to the C: drive - HENCE the issue I am having with the small amount of remaining free space on the C: drive.
I accept what you say in reply to my question about the best way to free up space but, based on as explained above, should I have to do a re-install of any program I try to run after being moved to the same named corresponding folder on the separate D: drive [if that is what I have to do] I think the install disk will still do an automatic install of these to the C: drive as at that stage there seems no way of stopping it. Although given the option in a custom install to change the 'drive' to install to such as the D: some data is still going to C: and I'll be in the same predicament that I am now.
If that's the case then maybe this is something that TOSHIBA should be looking in to solving if they are going to produce laptops with two hard drives - - - even if one [the C: drive] is of the SSD make to speed thing up.
I DO appreciate your input. MAybe I didn't explain properly first time... and maybe I haven't this time - in which case I apologies.
Are there no other X500 users with the same issue?
Thanks. I may just have to give it a go and transfer these data files/folders manually to the D: and see what happens if no one here can guide as to stop any hair pulling frustrations if it goes wrong.

Could Very Low Disk Space Cause problems?

Hi, my 600 GB Hard Drive only had around 5 GB of space left . I purchased a new 1 TB Hard Drive in order to delete media so that I could gain the space back. I've since gained back 200 GB of Space but Could very low disk space cause issues? What kind of issues could occur? Thanks
Message was edited by: Stuart Lawrence

There are any number of reasons for occasional beachballs to appear. They will appear when some programs are involved in heavy disk I/O which tends to be processor dependent and causes the program to suspend all other activity until the disk activity has completed. This is more often the case when writing to the disk. Beachballs may also appear if the OS has to use disk I/O and is slowed down by an over-filled and/or fragmented hard drive. The fuller a drive gets the greater the likelihood that fragmentation will become a more noticeable problem. Beachballs can appear if you are low on physical memory so applications must resort to disk-based virtual memory which is considerably slower and tends to cause the computer to become slow or unresponsive for a period of time. It can also cause disk-thrashing. Beachballs can occur if the disk has become corrupted causing applications to have difficulty reading from or writing to the disk.
It is possible to repair a drive's directory, and it's even possible to identify corrupted files, but it's not possible to repair corrupted files nor repair a corrupted drive. If a drive develops corrupted files either the files will need to be replaced or deleted. If a drive develops soft sector errors these can be repaired by erasing the drive (reformatting.) If a drive develops hard sector errors these may or may not be repairable, but if they are repairable it requires zeroing the data during a disk formatting operation. If the disk directory becomes corrupted that can be repaired using Disk Utility or one of the various third-party utilities such as Disk Warrior. Disk Utility can repair many but not all directory corruption problems. What DU cannot fix Disk Warrior usually can.
You can start repairing a drive as follows;
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
This applies to your startup volume. No need to repair permissions on any but a startup volume.

Warning about low disk space on drive E

Hi,
I'm running Windows 7 on a HP Pavilion Elite HPE. My main drive i s C and there is also D (Factory image) and then the HP(E: ) one which is giving the warning about low disk space. When I look at what there is in drive E there is a folder called "my name"-PC with a lot of "Backup Set" folders/files in it, and then there is a folder called WindowsImageBackup and subfolder "my name"-PC.
I know I have to clean out these folders but I ma very insecure as to what I can delete.
I'd be very thankful if you could give me some advice in this matter!
This question was solved.
View Solution.

File History in Windows 7 is an extensive image backup of your drive which will steadily increase over time and needs to be cleared and suggest that you turn the feature off. It is not very efficient.
If you wish to delete this Windows Image Backup file, you should disable the automatic backup feature of Windows.
Click on Start button > Control Panel > System and Maintenance> Backup and Restore.
In the left pane, click on "Turn Off Schedule".
From there you can delete the backup files on your E drive.
I also suggest as an alternative, use Macrium Reflect Free every so often as it is more efficient and reliable. It will make a complete image back up of your entire hard drive to an external hard drive. Don't forget to create a rescue disk.
Go to this site and do a Custom Install:
http://www.macrium.com/reflectfree.aspx
I personally use the Professional Edition which gives me more flexibility and features.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Low Disk Space Recovery Drive D

My computer is an hp G60 121WM, which is Vista Home Premium running windows Vista 32 bit OS. I messed up while in 'backup and restore' and sent the backup to the partitioned drive (D) used for system recovery. Is there any way to access this drive or remove the mess I sent there? It won't let me in by the simple route of trying to open it from the 'computer' dialog. I can't use backup and restore now, and every time I boot up the computer I get the message that I have low disk space in drive D. It's not a real problem (so far), but is very irritating. And if I ever do need to do a restore (back to a previous automated backup) I'll be unable to do that. I'll appreciate any help from more seasoned users. Thanks
ps. I don't quite understand why hp recovery drive being full impacts windows backup and restore, so the problem with that may be coincidental. You tell me. As you can see, I'm not well versed in computer use!

A useful utility for viewing all the files on your PC is called Free Commander, on the link below, as it displays folders that the Operating System normally hides and has a good search function.
http://www.snapfiles.com/php/download.php?id=107872&a=7122339&tag=601108&loc=10
This is a zipped file. If you don't have an extraction utility installed, download and install 7-Zip which can be used to open this so that you can run the installer.
When installed, launch Free Commander, click the D partition in the toolbar and look for any files that obviously don't belong here, cut them out and paste to a location of your choice on the C Partition.
After doing this, make sure that Windows Backup and Restore is directed to a new location.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Low Disk Space...Yikes!

Hi. I've had my iBook G4 for about a year or two now. I store everything from my thousands of songs on itunes to my thousands of pictures on my iphoto. Lately, I've been having trouble with my computer running slow because of my low disk space. It's very frustrating when you feel like you need to delete all your documents just to free up space. Is there any possible way of adding more disk space and keeping all of my songs/pictures/everything?
please and thankyou!

Welcome to Apple Discussions!
It's dangerous to allow your disk to get too full--you risk a crash and the loss of everything. The real cure may be to install a bigger hard drive, and you can get one up to 320 GB in size.
In the meantime, do you have a backup? You really need one.
Have you emptied the trash? If no, do so. The trash occupies disk space until emptied.
Very likely the music files and picture files are what is taking up most of the space. Documents take up very little space. So your best bet is to move your iTunes Library and your iPhoto Library onto an external drive.
Not knowing how much free space you actually have, I hesitate to recommend that you download anything until you have freed up some space. Could you post back with how large your hard drive is, how much free space you have, and what OS you are using?
I would recommend that you purchase a large capacity firewire external drive, and move your iTunes Library and iPhoto Library onto it. Once they are safely on the external, you can delete them from your internal and free up considerable space.
A better long term strategy might be to get a larger capacity internal drive so that you can keep everything on it if that is what you would prefer. If you do that, you can use the large external for backup.
If you have enough internal space left to download a cloning utility like Super Duper or Carbon Copy Cloner, you could do a bootable backup of your entire hard drive onto the external:
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
http://www.bombich.com/software/ccc.html
You can download either one and run it as much as you want to for free. If you want to unlock Super Duper's more useful features, you can register your copy for $28. CCC is donation ware.
Again, if your drive is dangerously full, don't download anything until you have freed up some space.
One strategy might be to get the external drive and use Disk Utility to partition it. One partition could be 320 GB for the bootable clone, should you decide to do one. The other should be at least the size of your internal drive, but it wouldn't hurt for it to be bigger. The second partition would be for storing data files, and you could copy your iTunes Library and your iPhoto copy onto this partition. Once you are sure they are there and intact, you could delete them from your internal drive.
Also, how old is your iBook, and does it still have its original hard drive? If so, the drive itself may be getting to the end of its useful life of 3-5 years, and it will be even more important to get your data onto another drive.
Good luck!

"low disk space hp_tools" after installing HP external drive

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