Lync 2013 Error 31055 ,31059 LS Call Park Service, The database being used by Group Pickup is not the appropriate version and There was a problem communicating with the Group Pickup backend database.

Hello
I have Lync 2013 and 2010  , still i didn't finish my migration completely from 2010 to 2013 .this  is  coexistence environment that contains both Lync Server 2010 and Lync Server 2013 .
There was no error's in my lync 2013 front end and back end server's and every thing was fine, yesterday I installed windows updated AND CU for my lync 2013  front end and backend server's .
later on after restarting both the front end and the back end server's i start having hundred's of  these error's related to "LS Call Park Service".
so any advice for these issue ? and what is the effect for these error .
below is the error I got .
The database being used by Group Pickup is not the appropriate version.
The database is not the correct version:
Connection: Data Source=HQ-LYNC2013-BE.aaaaaaaaaaaaaaaaaaaaaaaaaaa\rtc;Initial Catalog=cpsdyn;Integrated Security=True
Expected... SchemaVersion: 1, SprocVersion: 1, UpgradeVersion: 2
Actual...   SchemaVersion: 0, SprocVersion: 0, UpgradeVersion: 0
Cause: The database has not been upgraded.
Resolution:
Upgrade the database to CU1.
==============================================================
There was a problem communicating with the Group Pickup backend database.
There were problems accessing SQL server:
Connection: Data Source=HQ-LYNC2013-BE.aaaaaaaaaaaaaaaaaaaaaaaaaa\rtc;Initial Catalog=cpsdyn;Integrated Security=True
Message: The EXECUTE permission was denied on the object 'DbpGetVersionSchema', database 'cpsdyn', schema 'dbo'.
Error code: -2146232060
Error number: 229
Cause: This may be caused by connectivity issues with the backend database.
Resolution:
Check if SQL backend is running and accepts connections from Group Pickup.
=============================================================================
Kind Regards
MK

Hello
thanks Holger for u r replay .
due to the Microsoft article about the cu :
I run only :
Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn FEBE.FQDN -Verbose
Note In a coexistence environment that contains both Lync Server 2010 and Lync Server 2013 and in which the Central Management Service is located on a Lync Server 2010 pool, do not run the
Install-CsDatabase -CentralManagementDatabase command. If you later move the Central Management Service to a Lync Server 2013 pool, you have to run the
Install-CsDatabase -CentralManagementDatabase command to apply the changes.
here is what I get on my power shell after i run the command : "WARNING: Warning: Failed to execute batch --"
PS C:\Users\MK> Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn HQ-LYNC2013-BE.MyDomain -Verbose
VERBOSE: Creating new log file
"C:\Users\MK\AppData\Local\Temp\2\Install-CsDatabase-82d6613c-f2e3-47e6-8fc4-8f75d2efe6e4.xml".
VERBOSE: Install databases required by Lync Server role(s).
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.BlobStore'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rtcxds.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.AbsDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rtcab.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rgsconfig.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rgsdyn.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database cpsdyn.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database LcsLog.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database LcsCDR.
VERBOSE: Assigning "BackendStore:BlobStore:LogPath" to F:\CsData
VERBOSE: Assigning "BackendStore:RtcSharedDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "ArchivingStore:ArchivingDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "MonitoringStore:MonitoringDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "MonitoringStore:QoEMetricsDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "ArchivingStore:ArchivingDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "MonitoringStore:MonitoringDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "MonitoringStore:QoEMetricsDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "ABSStore:AbsDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "ApplicationStore:RgsConfigDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "ApplicationStore:RgsDynDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "ApplicationStore:CpsDynDatabase:LogPath" to F:\CsData
VERBOSE: Assigning "BackendStore:BlobStore:DbPath" to F:\CsData
VERBOSE: Assigning "BackendStore:RtcSharedDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "ABSStore:AbsDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "ApplicationStore:RgsConfigDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "ApplicationStore:RgsDynDatabase:DbPath" to F:\CsData
VERBOSE: Assigning "ApplicationStore:CpsDynDatabase:DbPath" to F:\CsData
VERBOSE: Installing "BackendStore" on HQ-LYNC2013-BE.MyDomain\rtc, collocated: False
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.BlobStore'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rtcxds.
Checking state for database rtcxds.
State of database rtcxds is DbState_RequiresMinorUpgrade.
Database rtcxds set to mode Restricted.
Dropping all procedures, functions and views from database rtcxds.
Executing RtcDb.sql...
Adding master role...
Setting owner for database rtcxds to sa.
Creating login MyDomain\RTCHSUniversalServices.
Creating user MyDomain\RTCHSUniversalServices.
Creating Schema MyDomain\RTCHSUniversalServices.
Creating login MyDomain\RTCUniversalReadOnlyAdmins.
Creating user MyDomain\RTCUniversalReadOnlyAdmins.
Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
Creating login MyDomain\RTCUniversalServerAdmins.
Creating user MyDomain\RTCUniversalServerAdmins.
Creating Schema MyDomain\RTCUniversalServerAdmins.
Adding account MyDomain\RTCHSUniversalServices to role ConsumerRole.
Adding account MyDomain\RTCUniversalReadOnlyAdmins to role ConsumerRole.
Adding account MyDomain\RTCHSUniversalServices to role ReplicatorRole.
Adding account MyDomain\RTCHSUniversalServices to role PublisherRole.
Adding account MyDomain\RTCUniversalServerAdmins to role PublisherRole.
Setting database version: Schema Version 15, Sproc Version 13, Update Version 2.
Setting the database rtcxds to multi user mode.
Database rtcxds is set to multi user mode.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RtcSharedDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rtcshared.
Database created by script "RtcSharedDatabase" already exists and is current.
VERBOSE: Successfully installed the database. For details, see the following log:
"C:\Users\MK\AppData\Local\Temp\2\Create-BackendStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_01].log"
VERBOSE: Installing "ABSStore" on HQ-LYNC2013-BE.MyDomain\rtc, collocated: False
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.AbsDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rtcab.
Checking state for database rtcab.
State of database rtcab is DbState_RequiresMinorUpgrade.
Database rtcab set to mode Restricted.
Dropping all procedures, functions and views from database rtcab.
Executing RtcAbTypes.sql...
WARNING: Warning: Failed to execute batch --
-- Copyright (c) Microsoft Corporation. All rights reserved.
exec sp_addrole N'ServerRole'.
Executing RtcAbDb.sql...
Setting owner for database rtcab to sa.
Creating login MyDomain\RTCComponentUniversalServices.
Creating user MyDomain\RTCComponentUniversalServices.
Creating Schema MyDomain\RTCComponentUniversalServices.
Adding account MyDomain\RTCComponentUniversalServices to role ServerRole.
Setting database version: Schema Version 62, Sproc Version 42, Update Version 3.
Setting the database rtcab to multi user mode.
Database rtcab is set to multi user mode.
VERBOSE: Successfully installed the database. For details, see the following log:
"C:\Users\MK\AppData\Local\Temp\2\Create-ABSStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_20].log"
VERBOSE: Installing "ApplicationStore" on HQ-LYNC2013-BE.MyDomain\rtc, collocated: False
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsConfigDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rgsconfig.
Database created by script "RgsConfigDatabase" already exists and is current.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.RgsDynDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database rgsdyn.
Database created by script "RgsDynDatabase" already exists and is current.
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.CpsDynDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\rtc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database cpsdyn.
Checking state for database cpsdyn.
State of database cpsdyn is DbState_RequiresMinorUpgrade.
Database cpsdyn set to mode Restricted.
Dropping all procedures, functions and views from database cpsdyn.
Executing CpsDyn.sql...
Setting owner for database cpsdyn to sa.
Creating login MyDomain\RTCComponentUniversalServices.
Creating user MyDomain\RTCComponentUniversalServices.
Creating Schema MyDomain\RTCComponentUniversalServices.
Creating login MyDomain\RTCUniversalReadOnlyAdmins.
Creating user MyDomain\RTCUniversalReadOnlyAdmins.
Creating Schema MyDomain\RTCUniversalReadOnlyAdmins.
Creating login MyDomain\RTCUniversalServerAdmins.
Creating user MyDomain\RTCUniversalServerAdmins.
Creating Schema MyDomain\RTCUniversalServerAdmins.
Adding account MyDomain\RTCComponentUniversalServices to role ReadWriteRole.
Adding account MyDomain\RTCUniversalServerAdmins to role ReadWriteRole.
Adding account MyDomain\RTCUniversalReadOnlyAdmins to role ReadOnlyRole.
Setting database version: Schema Version 1, Sproc Version 1, Update Version 2.
Setting the database cpsdyn to multi user mode.
Database cpsdyn is set to multi user mode.
VERBOSE: Successfully installed the database. For details, see the following log:
"C:\Users\MK\AppData\Local\Temp\2\Create-ApplicationStore-HQ-LYNC2013-BE.MyDomain_rtc-[2014_11_13][14_35_37].log"
VERBOSE: Installing "ArchivingStore" on HQ-LYNC2013-BE.MyDomain\arc, collocated: False
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.ArchivingDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\arc. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database LcsLog.
Database created by script "ArchivingDatabase" already exists and is current.
VERBOSE: Successfully installed the database. For details, see the following log:
"C:\Users\MK\AppData\Local\Temp\2\Create-ArchivingStore-HQ-LYNC2013-BE.MyDomain_arc-[2014_11_13][14_35_51].log"
VERBOSE: Installing "MonitoringStore" on HQ-LYNC2013-BE.MyDomain\mon, collocated: False
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.MonitoringDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database LcsCDR.
Checking state for database LcsCDR.
Checking state for database LcsCDR.
State of database LcsCDR is DbState_RequiresMinorUpgrade.
WARNING: The database LcsCDR being updated has data file path at
\\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\DbPath\LcsCDR.mdf and supplied data file path is
\\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\DbPath\LcsCDR.mdf. Supplied path will be ignored.
WARNING: The database LcsCDR being updated has log file path at
\\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\LogPath\LcsCDR.ldf and supplied data file path is
\\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\LogPath\LcsCDR.ldf. Supplied path will be ignored.
Database LcsCDR set to mode Restricted.
Dropping all procedures, functions and views from database LcsCDR.
Executing CdrDb.sql...
Setting owner for database LcsCDR to sa.
Creating login MyDomain\CSAdministrator.
Creating user MyDomain\CSAdministrator.
Creating Schema MyDomain\CSAdministrator.
Creating login MyDomain\RTCComponentUniversalServices.
Creating user MyDomain\RTCComponentUniversalServices.
Creating Schema MyDomain\RTCComponentUniversalServices.
Adding account MyDomain\RTCComponentUniversalServices to role ServerRole.
Adding account MyDomain\RTCComponentUniversalServices to role ReportsReadOnlyRole.
Adding account MyDomain\CSAdministrator to role ReportsReadOnlyRole.
Setting database version: Schema Version 39, Sproc Version 82, Update Version 2.
Setting the database LcsCDR to multi user mode.
Database LcsCDR is set to multi user mode.
SQL Server Agent is running and its start mode was detected as Auto.
Executing CdrJobs.sql...
****Creating DbSetupInstance for 'Microsoft.Rtc.Common.Data.QoEMetricsDatabase'****
Trying to connect to Sql Server HQ-LYNC2013-BE.MyDomain\mon. using windows authentication...
Sql version: Major: 11, Minor: 0, Build 5058.
Sql version is acceptable.
Checking state for database QoEMetrics.
Checking state for database QoEMetrics.
Checking state for database QoEMetrics.
State of database QoEMetrics is DbState_RequiresMinorUpgrade.
WARNING: The database QoEMetrics being updated has data file path at
\\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\DbPath\QoEMetrics.mdf and supplied data file path is
\\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\DbPath\QoEMetrics.mdf. Supplied path will be ignored.
WARNING: The database QoEMetrics being updated has log file path at
\\HQ-LYNC2013-BE.MyDomain\C$\CsData\MonitoringStore\mon\LogPath\QoEMetrics.ldf and supplied data file path is
\\HQ-LYNC2013-BE.MyDomain\F$\CsData\MonitoringStore\mon\LogPath\QoEMetrics.ldf. Supplied path will be ignored.
Database QoEMetrics set to mode Restricted.
Dropping all procedures, functions and views from database QoEMetrics.
Executing QoEDb.sql...
Setting owner for database QoEMetrics to sa.
Creating login MyDomain\RTCComponentUniversalServices.
Creating user MyDomain\RTCComponentUniversalServices.
Creating Schema MyDomain\RTCComponentUniversalServices.
Adding account MyDomain\RTCComponentUniversalServices to role ServerRole.
Setting database version: Schema Version 62, Sproc Version 90, Update Version 1.
Setting the database QoEMetrics to multi user mode.
Database QoEMetrics is set to multi user mode.
SQL Server Agent is running and its start mode was detected as Auto.
Executing QoEJobs.sql...
VERBOSE: Successfully installed the database. For details, see the following log:
"C:\Users\MK\AppData\Local\Temp\2\Create-MonitoringStore-HQ-LYNC2013-BE.MyDomain_mon-[2014_11_13][14_35_51].log"
VERBOSE: No changes were made to the Central Management Store.
VERBOSE: Creating new log file
"C:\Users\MK\AppData\Local\Temp\2\Install-CsDatabase-82d6613c-f2e3-47e6-8fc4-8f75d2efe6e4.html".
WARNING: "Install-CsDatabase" processing has completed with warnings. "5" warnings were recorded during this run.
WARNING: Detailed results can be found at
"C:\Users\MK\AppData\Local\Temp\2\Install-CsDatabase-82d6613c-f2e3-47e6-8fc4-8f75d2efe6e4.html".
PS C:\Users\MK>
I hope some one can confirm no issue with what I did ??
Kind Regards
MK

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    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • X61 - Vista Business - Client Security Solution Error - There was a problem connecting to the TPM

    During startup my x61 has been displaying the following message, 'Client Security Solution' - "There was a problem connecting to the TPM (security device) ont his computer. It is possile that anti-virus or firewall software is blocking the connection. A missing or disabled device driver could also cause this problem. Please refer to the online documentation for more information".
    I have spent an extraordinary amount of time and effort to find identify the cause and a solution for this problem. It occurs whether or not virus software is enabled or disabled and numerous calls to Lenovo, Symantec, Kaspersky, and Microsoft have resulted in finger pointing and no answers. None of the vendors acknowledge the problem yet this same issue is a significant topic of concern as found in various blogs and 'help' sites. Lenovo thought it was hardware and changed the motherboard. Lenovo told me to call Microsoft since it was a Vista issue. Microsoft told me to call Lenovo since Vista Business was preinstalled on the machine. Lenovo told me to call Microsoft and so it goes. I removed Symantec's anti-virus and replaced it with Kaspersky.
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    Does anyone out there have an understanding of the cause and a potential solution???

    I have the same problem on an X 60 platform, which only surfaced in the last two weeks subsequent to running all of the Lenovo updates.   Prior to this, I had reinstalled all programs, starting with the Recovery Disks for the Think Pad.  Everything, including start up, was exceptionally fast.  Once I ran the most recent BIOS updates, along with several others, this error message surfaced.  It is intermittent, however, and I have not noted an issue.
    In reviewing several other Message Boards, I have seen this issue raised several times.  Here is a link to a thread where the individual did achieve a solution through Lenovo, but their response is nonspecific as to what they did:   (http://forums.lenovo.com/lnv/board/message?board.id=T400_series_ThinkPads&message.id=7143&query.id=1...

  • T400: Error Message - There was a problem connecting to the TPM

    Hi,
    I'm a new ThinkPad user. I just got my T400 about a week ago, and I'm a fan of it right away. But there's this one little thing that really annoys me. The second day I used my laptop I got this error message: "There was a problem connecting to the TPM (Security Device) on this computer," and I've received this message since then, every time I turn on my laptop.  What does it mean? And how do I get rid of this error message? Thanks!  
    Moderator note: Type + error message added to subject line for clarity.
    Message Edited by Agotthelf on 06-07-2009 10:23 AM
    Solved!
    Go to Solution.

    go into bios and check whether the TPM is activated or deactivated in the BIOS. Make sure it is on. If the problem persists then call Lenovo, could be a hardware level problem.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • HT4628 my time capsule has stopped working - have a green light but get an error message saying "there was a problem connecting to the server..."

    I noticed this week an exclamation mark on the time machine icon on the menu bar.
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    When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
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    Try open System Preferences (gear icon on the dock)
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    I keep getting a popup error message on my mac "There was a problem connecting to the server 172.17.0.22"
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    That is The moment you go to open a new website it will reappear and then you need to close it before I can access the website I want. …

  • I have my i Pad connected to my computer and I still get error message there was a problem connecting to the server

    I was having problems connecting to my app store and safari, any games or anything that required going out to a server.  I rebooted my wireless several times it is working and it shows a signal on my iPad so it was suggested I go into settings and do a reset.  I have done this and it still is not working.  the error message when I try to sign in with an Apple ID is "there was a problem connecting to the server".  I even get this when I am connected directly to my computer through Itunes
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    Sounds more like you have a problem with your apple id. For starters go to that page click manage my apple id and singn in. If you can't sign in reset password.
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  • There was a problem connecting to the server error

    HELP!
    Right, so I upgraded to Lion on my MacBook Pro last night, and have spasmodically gotten the following error:
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    followed by:
    There was a problem connecting to server "me35syd08"
    Now the weird thing is, me409fs02 and me35syd08 were servers at a company I used to work for 2 years ago. I have no idea why my computer is suddenly trying to log in to these old servers, or how to make it stop.
    Here's a screen shot of what's going on in the console at the exact moment that the errors occur:
    This is turning out to be a gargantuan pain in the butt and I'd really appreciate any help I can get.
    Thanks in advance,
    Brent.

    G'day mate,
    Is this only happening in one user account?  If so, then you should look into the library folder of your user account and your login items (through "Users & Groups Preferences"). 
    Check for any LaunchAgents or LaunchDaemons that could be attempting to connect to the server.
    If it's happening for every user, then also check the Library folder at the root of your hard drive (LaunchAgents, LaunchDaemons and StartupItems).
    Cheers,
    Rodney

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