MacBook Pro 5.3 does not print to Canon iR C5180

Question

I'm writing on behalf of my coworker who has a MacBook Pro 5.3 with Snow Leapard (10.6.2) has not been able to print to our Canon iR C5180. Our IS team had Ikon/Canon come out and upgrade software on the printer and also, they have found the latest drivers (Canon iRC5180 UFR II (US)) and installed them on her MacBook but it doesn't still work. We are very frustrated!
A generic driver did print for a while, but now we can not get any generic drivers to work either. The Canon iR is used by a majority of PC/WIN folks in our network so us few apple users (only 3) are rare. My Dual 2 Ghz PowerPC, 10.5.8 works fine with an older driver -H1 PS Ver 1.0
Any ideas??

Answer 1

Louis123 wrote:
Yes, our iR C5180 does have the imagePASS-H1 connected. I also forwarded your message to our IT support person and they stated,
"The UFR2 driver is the only one that supports PINs. Any other driver won’t be able to print in color because of that."
This is not true. The H1 does support PINs (called Department ID management on the copier). With the H1 v1.0 driver, you use the Owner Information menu to enter the Department ID and Password set in the copier.
The other thing they need to be aware of is that the UFR2 driver will not work when the imagePASS is connected. The UFR2 driver is designed for the Canon board only. Once the imagePASS is fitted, the Canon board is taken out of the RIPping process.
To ensure the SL user gets the correct driver to match the system version being used on the imagePASS, they can connect to the H1 by typing in it's IP address into a web browser. From the H1 web page, they select the Downloads tab and here they will see the H1 PS driver for Mac OS X.
With this driver downloaded onto the SL Mac, there are now several things needed to get this driver installed and working correctly.
*Driver Installation*
In order to run the EFI installer on Mac OS X 10.6, you need to have the Rosetta emulator installed. This is due to the EFI driver installer being written in PPC code. A default install of Mac OS X 10.6 will not add the Rosetta emulator, so when you attempt to install the driver a message will appear asking if you want to install it. Click the Install button.
On a Mac that has a connection to the Internet, Rosetta will be automatically downloaded and installed before the initial execution of the Fiery printer driver installer. If the Mac has no access to the Internet, the user will need to load their Snow Leopard DVD and manually run the Optional Installs package.
*Printer Queue Creation*
With the printer driver installed, you can now create a network print queue. Click to Add and select IP > HP Jetdirect-Socket for the protocol. In the Print Using menu, select "Canon iR C5180-H1 PS Ver1.0".
With the printer queue created, when you attempt to print using the driver an error message appears stating that the software was not installed correctly. The error message displayed is caused by a permissions issue with a EFI plugin, fierycupsfilter. The CUPS error log confirms the cause of the error;
Filter "/Library/Printers/Canon/PS3/Filters/fierycupsfilter" for printer "CanoniR_C5185_H1_PS_Ver10" not owned by root
EFI have released a patch that will change the permissions on the PS3 folder to stop this error from occurring. This patch is designed to work with the System 6 and later RIPs whose driver installer creates this PS3 folder. The patch can be downloaded from EFI.
http://services.efi.com/support/drivers/download2.asp?oem=efi&sys=Applemac_osx106&ver=NA
*Driver PDE Plugin Incompatibility*
Now that you have managed to install the driver and print without the error message appearing, another issue may appear when printing from 64bit applications, such as Safari and Preview.
When you select to print and change the print dialog menus, you will see a line through the Fiery option (known as stike-through). This is the result of using a 64bit application with a 32bit plugin. The solution is to set the 64bit application to open in 32bit mode via the Get Info function for the 64bit application.
Hope this helps you with getting your colleague printing from Snow Leopard. Of course, reply if needed.
Pahu