Problems accessing Time Capsule disk on Desktop

I'm having problems connecting to my Time Capsule (used as a NAS shared disk) from my Snow Leopard machine. (If it makes any difference) I don't use it for Time Machine backups.
If I click on the Time Capsule in Shared in Finder's sidebar it will access the disk and I can access the files on it OK. If I click on the Time Capsule icon on the desktop I get the following error message:
The alias "Time Capsule" can't be opened because the original item can't be found.
The only thing on the Desktop is the Time Capsule icon as a mounted disk, not an alias of it.
I also get this error message if I open a Finder window and go to Computer (the very top icon) in the sidebar and then try to open Time Capsule from there. I've also noticed that I can't drag the Time Capsule share from the desktop or Finder window into the Devices section of the Finder sidebar. It won't let me do this.
I have a Mac mini running Leopard and don't experience any of these problems. I can also drag the Time Capsule share from the desktop or Finder window into the Devices section of the Finder sidebar without any problems.
Is this a Snow Leopard bug? If not can anyone help?

I'm having the same problem since upgrading the Snow Leopard. There's another thread that discusses a possible solution but is not yet solved: http://discussions.apple.com/thread.jspa?messageID=10115033
Message was edited by: Tak-Seng

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Problems accessing Time Capsule on windows Vista

I have an iMac running Leopard and a laptop running Vista Home Edition. I'm having some problems accessing Time Capsule from the Vista machine. everytime I click to access the drive, a message appears in the menu bar of the window that says (not responding). I've tried leaving it. I've even changed my entire wireless network to bypass the original g router (belkin) to use TC, so I now have TC as my router, Belkin just setup as a wired broadband modem but I still get the same problem. The mac seems fine, although I have had quite a few issues with drop outs.
both machines have the latest version of Airport Utility and Bonjour.
The laptop is a recent purchase to replace a dead XP machine, this worked fine and I managed to get stuff backed up just before it died, thankgod.
Any help appreciated.

No problem seeing Time Capsule with iMac, Dell desktop XP Home, Dell notebook XP Pro, and Fusion with XP Pro. All installed according to the installation guide. Installed AirPort Utility on all machines and updated firmware to 7.3.1. To see the other machines, make sure file sharing is on. Firewall on the PCs may need to be turned off. The printer plugged into the USB port also worked with all the XP systems and the iMac with a few missing features on iMac (I am assuming different driver issues). BTW, logging onto the created network and accessing the Time Capsule HD are separate. If you've entered different passwords for the HD and wireless networking when setting up Time Capsule initially (which I did through the iMac first), you'll need to enter them separately with the XP machines. You could also try resetting Time Capsule. Seems to work for others.

Cannot Access Time Capsule Disk from Boot Camp

Hi,
I've set up a Time Capsule and I've been able to read and write from:
1) My MacBook Pro and another MacBook
2) A Windows XP (SP3) PC connected by Ethernet
3 )A Dell Laptop running Windows XP (wirelessly)
I can copy files to and from the disk and perform Time Machine Backups (on the Macs).
However, I have not been able to even connect to the disk (but I can use the internet normally) on the Time Capsule on my MacBook Pro Boot Camp Windows XP SP3. I can connect wirelessly and surf the net on the 5 Ghz (and 2.4 Ghz) (non-public/Guest Shared) network. (The password I entered to access the disk are the same on all machines listed, which was not confused with the Network Password) Does anyone face such a problem or know the cause/fix?
Thank You in advance.

I use FileBrowser app. It works. Their latest version is much easier to configure than earlier versions. You need to turn file sharing on and SMB on your time capsule disk.
I use the time capsule disk to store a few files which I never want to be on my iPhone or iPad, but do want access to them. They are not backed up on the time capsule but since they also exist on my Mac, they are backed up from there.

MacBook Air 11" can't access Time Capsule Disk

Hi:
I have two Minis, a MPB 13" and a MBA 11" connected to my Time Capsule. My MBP and the two Minis can access the Time Capsule disk with no problem. It's a different story for the MBA.
From the MBA, I can see my Time Capsule in Finder (Bonjour) and I can click on it, however the disk never appears. Clicking "connect as" doesn't do anything either. From Finder if I go "connect to server" and I type the IP address of my Time Capsule it connects without problems, but it won't connect with its name.
I am able to connect the disk on my other Macs from the MBA via Bonjour, just not the Time Capsule. As mentionned earlier, the Time Capsule disk is available from my other Macs and even from Windows.
I rebooted a few times and confirmed that the username/password are properly saved in the keychain of my MBA.
Any idea how to fix this?
Thanks!

Are your other Macs connected via Wifi or ethernet? It sounds like some sort of network configuration issue. If they are connected via Wifi then I'd make sure the MBA has the same settings for it's network. Alternately I'd get rid of the keychain entry on the MBA and re-enter it to make sure it's correct. As a last resort I'd restart the Time Capsule and see if it makes a difference. I'm connecting a MBA to a Time Capsule so it should work.

Access Time Capsule Disk from Linux Fedora

From my Linux Fedora, I am connected to the main wireless network for the TC. When I go to "Browse Network", I can see 2 destinations named M's TC (FileSharing), when I try to access the first one it opens but has no content at all! While the other one gives an error:
Could not dispaly "Ms-TC.local (afp)"
The file is of an unknown type
Do you know how can I access the TC disk from Fedora?
Thanks.

I use FileBrowser app. It works. Their latest version is much easier to configure than earlier versions. You need to turn file sharing on and SMB on your time capsule disk.
I use the time capsule disk to store a few files which I never want to be on my iPhone or iPad, but do want access to them. They are not backed up on the time capsule but since they also exist on my Mac, they are backed up from there.

Access Time Capsule disk from iOS device (iPad, iPhone)

My intended goal is to use Time Capsule disk as cloud replacement for MobileMe iDisk which is being discontinued in June.
I've done Time Capsule 7.6.1 update with iCloud support, entered my iCloud account settings, and authorized disk access via WAN. Everything appears to be configured properly as I can access my Time Capsule disk on Mac computers from outside my home network. How do I access this disk on iPhone and iPad?

I use FileBrowser app. It works. Their latest version is much easier to configure than earlier versions. You need to turn file sharing on and SMB on your time capsule disk.
I use the time capsule disk to store a few files which I never want to be on my iPhone or iPad, but do want access to them. They are not backed up on the time capsule but since they also exist on my Mac, they are backed up from there.

Problems accessing time capsule data "The operation can't be completed because the original [...]"

So as my title would suggest, I'm having time capsule issues.
First of all, I'm running a MBPret late 2013. Currently I'm trying to setup my time capsule in my university dorm room for two reasons:
1) I want to use the internet they provide us.
2) I want to use time capsule as a backup drive.
I am not permitted to use wifi as per my contract with the university, unfortunate, but fine, I can use ethernet, I have the ethernet -> thunderbolt adapter.
Now, thus far, I've setup my time capsule normally (this is second setup not the first) and I performed a hard reset before connecting it all here. Before here it was setup at my previous house. After that I disabled the wireless and enabled secure shared disks "with device password".
I don't have internet access yet, though I believe this is a problem on the administrator side not mine, but the real problem is that I cannot access the data folder on my time capsule in finder. I've tried erasing the volume, hard resetting and setting up again, I keep getting the same error message:
"The operation can’t be completed because the original item for "Data" can't be found"
Any suggestions?
Regards

If you don't have applecare you will need to pay if you want the genuine article but your problem is familiar and Apple support is likely to say your the first person they have ever heard of with this problem.. even when every second post here refers to it.
Here is my standard list. Work through it and tell me if you succeed.
The cause is Yosemite btw.
A factory reset of the TC is the start.. it is required so you can find it again.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
This user has had success and a few others as well.
RáNdÓm GéÉzÁ
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

Accessing Time Capsule disk from Windows 7

I have a Time Capsule 2TB which serves several Macs and a PC running Windows 7. I was able to access the disk from Windows 7 to share files. My PC suddenly stopped seeing the disk - although the Windows 7 machine can still access the web through the Time Capsule.
When I run the AirPort Utility through Windows 7 it is unable to find any Airport wireless devices. I can however see the Time Capsule and the disk when I 'Configure other...' and enter the IP address manually, but still cannot access it.
I am using Airport Utility version 6.2
I thought it might be an issue with the Time Capsule and bought a new one but encountered exactly the same problem.
I read that turning 'Search' off in Windows 7 might solve the problem. I tried doing that but still cannot find any AirPort wireless devices.
Any other suggestions would be greatly appreciated.

You should be using the airport utility from windows .. not 6.2 which is only a Mac version AFAIK.
Did your windows suddenly decide spontaneously that it is now in work or public network.. instead of home.. windows does this at random intervals to make life exciting for all users. Drag it home.. and make it sit there.
No go, then shut down all the firewalls.
If your problem coincided with the recent upgrade to 7.6.3 firmware.. which would not surprise me, downgrade to 7.6.1 or earier.

Problems accessing time capsule

We bought a time capsule about 6 months ago. We have a Dell desktop computer and my wife has a new macbook. Purchased the mac on the same day as the Time Capsule. We installed time capsule and software on the dell and set up a wireless network. Everything was fine until 2 days ago. For some reason unknown to me, the amber light came on and we couldn't access the internet. I have down everything from uninstall the software on both computers. Finally today I have the green light, but can not connect to the internet. The Dell finally recognizes the Time Capsule, but when I try to configure it, I get an error message. "can not access the devise, error code -6753.
My dsl modem is working fine when not connected to the time capsule.
Please help.

The new firmware is buggy.
Downgrade if you can.

Problem accessing Time Capsule settings after firmware 7.3.1 upgrade

I understand there are similar posts, but none provide a solution to my problem:
I bought a brand new Time Capsule and set it up. Everything worked fine and I could access it using AirPort Utility. After the initial setup I immediately upgraded the firmware from version 7.3 to 7.3.1. Now, when I try to access or change the settings, AirPort Utility first reports that it is "Reading the Time Capsule configuration...", and after about 2 minutes I get the message
"An error occurred while reading the configuration. -- Please make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"
I performed a hard reset and could then access the settings again for another setup. At the end of the setup, AirPort Utility reports that it's "Writing the Time Capsule configuration...", and after about 2 minutes
"An error occurred while updating the configuration. -- Please make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6722)"
I also tried to access the settings using a direct Ethernet connection to my iMac, but to no avail.
Now, even though I can't access the Time Capsule settings, which is annoying, the device seems to be working: it creates a wireless network and I can access the Time Capsule hard drive.
Any solutions to this problem? Is it possible to revert to firmware version 7.3? Or do I need to wait for a firmware upgrade?

Great, thank you! Looks like this solved my problem.
I performed the reset, and then restored firmware version 7.3 using your great advice to *press the option key when clicking "Check for Updates"*.
I then used the setup dialog, put it my info and passwords, restart... oops, once again, I can't access the settings, even though I'm using firmware 7.3 which used to work when I first set up Time Capsule when it was fresh out of the box.
Reset, do the same thing again, still can't access settings and can't upgrade the firmware.
Reset, *first thing upgrade the firmware to 7.3.1*. I put in my info again, and finally, everything works.
One note: I'm not sure if that matters, but in the last step, I set up Time Capsule using the window that you get when you click the Time Capsule icon in the AirPort Utility. Previously, I would click "Continue" in the AirPort Utility for the assisted setup. This might not matter, but I want to mention it anyways in case it helps replicate this solution.

Accessing Time Capsule disk from Windows -- What's the status?

Hi,
I've seen much confusion about this problem, and nothing official from Apple...
What I know is that my TC with firmware 7.3.2 had no problems.
Both 7.4.1 and 7.4.2 instead do not allow windows pcs to mount the drive.
1) is there any known workaround?
2) does it depend on the TC settings?
thanks in advance for the clarification

You should be using the airport utility from windows .. not 6.2 which is only a Mac version AFAIK.
Did your windows suddenly decide spontaneously that it is now in work or public network.. instead of home.. windows does this at random intervals to make life exciting for all users. Drag it home.. and make it sit there.
No go, then shut down all the firewalls.
If your problem coincided with the recent upgrade to 7.6.3 firmware.. which would not surprise me, downgrade to 7.6.1 or earier.

ARD&TC Apple Remote Desktop & Time Capsule (disk access, remote management)

Hello!
Could You help me? I have two problems with access to my Time Capsule.
I have wireless network at home based on Time Capsule, with *one static IP*. I have conected it (wireless) with two iMac's. Me and my girlfriend we have also two macbooks and when we are out of home we want to acces data on our Time Capsule disk. I need access to disk to edit data on it while being long way out of home. Second problem is to access data on our iMac's. I bought Apple Remote Desktop software, it's incredible what it can do but only when I'm connected to my wireless network LAN. I need to control my iMac while being out of home. How to configure Time Capsule and ARD to acces disk and control iMac's? Let me remind You that I have *one static IP for Time Capsule router WAN*. Please help and I would be very very thankful for screenshots of configuraion, I'm newbie in this.
Thank You very much.
Kind regards.
Adam Milwiw-Baron

Yeah for some reason I cannot get this to work right. Even if I scan the 5 VPN IP's I have setup I cannot see their machines when I am connected to the VPN. I tested it the other day by connecting one of the systems to an outside internet connection, then logged it into the VPN. I then connected my own to a different source and logged into the VPN, but Remote Desktop just won't find it.
Just not sure why it doesn't work. I can see the computers on our internal network though, just not any connected via VPN.

Time Capsule disk access SLOW! 2TB - Dual band

I have a Time Capsule (2TB, Dual Band, Firmare at 7.4.2)
Its been working like a dream, backing up 3 Macs for the last 8 months.
I also use it for connecting two or three other disks via USB and then making those accessible over the LAN, and there is also about 100GB of data on the Time capsule disk itself that i use as a dump for files so i can get to them from anywhere on my LAN.
Lately I started to notice EXTREMELY slow disk access, even when i am connected via ethernet (1000 base) - and equally when I am connected via wifi (n)
for example, copying over a 2Mb photo can take minutes when it should take seconds.
i've been trying to figure out whats going on here for a while and so i checked out the sizes of the backup files.. the sparseimages that time machine creates.
one of them was nearly 1TB, while another was around 500GB and the other was around 120GB
that plus my data meant there was only about 300GB free on the 2TB disk.
I have a feeling the slowness could be down to extreme fragmentation of the drive... ??
so i decided to dump the backup files and copy off my other data and do a erase of the disk and start again.. but get this.. i can't even delete the 1TB file ! I have been trying for about 3 days now and it just will not delete.. i get the Deleting msg box and it just sits there, literally ALL night...
i know it isn't just hanging on the Mac (10.6.4) because deleting the other two images also took a long time (but not this long!)
i can't just wipe the disk now because i can't get my other data off either.. I have tried copying it over the network and onto a USB disk connected directly to the Time Capsule, but 3 days later and i'm still copying files..
to put some context into this, I copied over 1.8Gb today and it took about 4 hours...
has anyone had this problem before?? what on earth is going on?? is it down to fragmentation, or something else?? the TC has been working fine up until a few weeks ago when i started to notice slow speed.
any ideas ?
thanks
Adam

if anyone ever has this issue ....
it must have been EXTREME fragmentation. I bought another 2TB external disk, connected it to the TC, did a complete archive, which took around 24 hours... then i wiped the TC and put stuff back... it now works fine again...

WiFi bandwidth required to access Time Capsule hard disk

Hey all,
Recently I moved, switched, houses. In this new house I have put my Time Capsule in the living room, and my computer is in the bedroom.
Ever since I did that, I had troubles accessing Time Capsule hard drive. It would often get disconnected, Time Machine could not "find backup disk", streaming video was not working, and more.
At first I thought that in the move I managed to bump TC a bit too hard and that maybe hard drive itself was damaged. Then I moved my MBP to kitchen, to do some work there (kitchen overlooks living room, there is a direct visual link to TC from there, no walls in between).
Taaa-daaaa! Connection to Time Capsule and the hard drive inside was perfect again.
However, all of the WiFi signal indicators, on both my Mac and other iOS devices are full when I am in my bedroom. The signal is therefore strong enough to make these devices think there is a 5/5 signal quality. But obviously that is wrong signaling. Not even Air Port utiliy gave any clues that even tho WiFi signal was 5/5 the actual bandwidth was not even close sufficient for optimal access to Time Capsule's hard disk. Which is just silly.
Dear Apple, would it be possible to implement some sort of speed check into Air Port Utility which actually checks _REAL_ state of bandwidth and then advises what to do; "Please move closer to the Time Capsule Basestation, bandwidth is too low to access".
I will say it again; the WiFi indicators are all 5/5, and everything regarding regular internet access and similar works awesome. But connection to hard disk obviously requires epic signal strength and no software indicates that.

If the Time Capsule is providing a wireless network signal, an Internet connection does not need to exist to move files from the Mac to the Time Capsule, or vice versa.
Log onto the Time Capsule wireless network
Open Macintosh HD
Look for the Time Capsule icon under the SHARED heading on the left side of the window
Click on the Time Capsule icon and a folder named Data (unless you have renamed it) will appear to the right
Double click Data to mount the drive on the Mac's desktop
Open the drive on the desktop and you can drag/drop files over to the destination that you choose on the Mac.
Once the file transfer is complete, double check to make sure that the files are back on your Mac and everything is working properly. Then, you can erase the Time Capsule hard drive.

Access to Time Capsule Disk via MobileMe Web

I would like to see my Time Capsule Disk appear in my MobileMe account when I'm logged into it via Safari, similar to the way my MobileMe iDisk shows up on my MobileMe login via a browser. Is this possible?

no. You won't be able to access it via mobileme website. although using mobileme login details, you will see it as a drive in your finder window if you set it up right.
http://www.appleinsider.com/articles/09/03/03/airportextreme_time_capsule_gain_mobileme_sharingsupport.html
not sure of the details yet.. am trying to do same thing.

Problems accessing Time Capsule disk on Desktop

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