Publishing in Captivate 5

I've been attempting to publish a Captivate 5 project using any of the publishing features available and nothing will publish. I'm receiving a "publish failed" for the SWF file, the exe won't execute and the F4v file locks up at 41%. I'm running a Windows 7 machine and have cleared the cache among other suggestions I've read on this site. Nothing seems to be working. Any suggestions? Thank you.

I attempted this and yes, it finally worked. Thank you so much! I was losing my mind. Have a great day. Sharon

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Every time I publish my captivate 6, the backgrounds change? Anyone have this problem? Or a solution

I am trying to publish my captivate 6 simulation. I just published it, the backgrounds keep changing or don't pull through and I have a blank screen. Any solutions to this problem?

Hello,
Is this 6.0.1.240? In that case check the slide quality, and if it is the default Low, change to Optimized (new default since 6.1.319).
Moreover uncheck all compression settings in Preferences, Project, SWF size and Quality. And check 'Force re-publish all slides' when publishing.
Lilybiri

Getting a black screen when publishing in Captivate 4.

I am getting a black screen when publishing in Captivate 4. I have noticed patches that care for this with later versions, but is there something available for version 4.

Thank you for your reply, I work for Citi and am personally unable to make decisions about updating our Flash player version. Is there a patch for this issue for Captivate 4?
Date: Mon, 4 Feb 2013 13:29:16 -0800
From: [email protected]
To: [email protected]
Subject: Getting a black screen when publishing in Captivate 4.
    Re: Getting a black screen when publishing in Captivate 4.
    created by Shekhar_Dhiman in Adobe Captivate - View the full discussion
Hi there, Thanks for reaching Adobe Community. Please accept my apologies for the same. Try updating your Flash Player to the latest version and then republish the project. This black screen issue was first discovered few months ago after the first Flash Player 10 release. The link to download the latest version of flash is here: http://get.adobe.com/flashplayer/ Newer versions of Flash Player do not result in the same issue. Thanks!Shekhar
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When publishing a captivate I get the message "Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name." and it won't allow me to publish the Captivate, can anyone help?

When publishing a captivate I get the message "Swf compilation failed. Note: Please verify if any of the actionscript keywords is used as user variable name." and it won't allow me to publish the Captivate, can anyone help?

Hi There,
Can you tell me the Operating System and Captivate version you are using?
Also can you confirm if you are getting this issue will this one project or all the projects? Try to copy paste this project on a new blank project and then try to publish.
Regards,
Mayank

Error message when publishing from Captivate 4 to MS Word 2003

Is anyone else getting an error message when publishing from Captivate 4 to MS Word 2003? I tried all 4 types and still get the following:
"An error was encountered while publishing to Word. Verify the following and try again. Word is installed on your system. Word is not busy."
Word is installed on my system and was not in use, so I am not sure why the error. Any thoughts?
Thanks in advance!

Hi there
I use Captivate 4 and it publishes to Word 2003 without issues.
Perhaps it has to do with the way your Word 2003 has been installed? Either that or it's a "rights" issue to be addressed by your IT propellerheads?
Cheers... Rick
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Captivate 6 project will not preview or publish in Captivate 7

I have a project created in Captivate 6 that will not preview or publish in Captivate 7. I can make edits to it and save in Captivate 7 though. Does anyone know what may be occurring here?

Preview from this slide does nothing, and does not show an error message.
When I try to publish to SWF I get this message:

I have a course in Captivate 6, when I try to publish in captivate 8 the actions of the buttons disappear

I have a course in Captivate 6, when I try to publish in captivate 8 the actions of the buttons disappear
i feel very concerned, because the work it's hard

I was able to resolve this without support. I identified the slide where the course stopped playing and the ppt from which the slide background was located. Even though the ppt deck in the Captivate library showed that the ppt was to date, I updated the ppt anyway and that resolved the issue.
The course would stop playing at the same slide, and didn't allow me to advance to any slides beyond that slide using the TOC, I simply got a blank gray screen, refreshing the course in the browser caused the course to start over from the beginning and it would stop at the same slide. Refreshing the ppt allows the course to play through and the TOC now allows navigation.

What's the right/best way to publish from Captivate 7 for use in Presenter 9

Just upgraded to captivate 7 and have presenter 9. We are updating some old training courses created using Presenter with demos created in Captivate. I've gotten as far as upgrading the old .cp files to .cpx files and now am ready to publish the files within Captivate so I can import them into Presenter 9.
When I hit 'publish' in captivate there are options to publish as .swf and/or .html5. So I am trying to fugre out what will work best given what I'm trying to do. In presenter I don't see an option to import HTML5, only video files or .swf files, is that correct? in which case i need to publish as .SWF files? Is that the best way to do it in order to be able to import into Presenter 9?
If that's the case, and I need to have .SWF files, how do I choose which Flash Player version I want to use when I publish the files in Captivate? It's got the drop down box containing Flash 10, 10.2 and 11. My instinct would be to use the newest (flash 11). Is that correct? If not, why would I want to use a lower Flash version?
thank you!

Hi,
You can publish to either as .mp4 (Go to publish >Media >Mp4 ) or .swf from Captivate 7. In presenter 9 you do have an option to either import .swf or .mp4 files. See the image below to import these two formats in presenter:
Regards,
Mayank

Works in preview but not when published in captivate 8?

My youtube widget used in captivate 8 works just fine in the preview, but when published there's nothing where the video should be, any idea as to why?

Hi Robert,
as far as I understand your post, you are missing some kind of "button-artwork" in the published file, but do not report a problem with the "action" that the script should perform.
My guess would be that it will be hard to help you without having a better understanding what your trying to achive and how (are you using a prebuilt component, or did you build the button fron scratch etc....)
It might be even necessary to have a look at the fla itself.
M

Adobe Connect 9 Training Course Video gets resized after being published from Captivate 6

Hello!
I have an FLV that I have published to Adobe Connect 9 from Adobe Captivate 6.
I have set the size of the video to the dimensions that best display the FLV with player controls.
However, when I publish to Adobe Connect 9, the video is resized to a smaller size and looks heavily pixelated.
Is there a way to keep the dimensions and quality without Adobe Connect 9 resizing it?
Here are the settings in Captivate 6:
Here is the first screen for the preferences:
Here is the second screen in Preferences:
Here is what it looks like when viewed from Captivate 6 in a web browser:
Here is what it looks like after it has been published and uploaded into the training in Adobe Acrobat 9:
If you notice in the image above the video is smaller and the CMS logo is very pixelated due to Adobe Connect 9 resizing it.
I am not sure how to keep the dimensions that I have from Captivate 6 and have it reflect after it has been published to Adobe Connect 9.
And is there more functionality that I am not able to access since I am using a 30-Day trial.
Thanks for taking the time to read and assist!
Angelo

You are correct that this is a known issue. There was a fundamental change to the way objects are added to the timeline that came in with Cp6. The result is that objects such as your SWF animations are only loaded at the time they are added to the timeline, and this causes the slide flickering you witness. There's not really a lot you can do to get rid of it other than rebuilding all of your animations to be a single animation that once loaded will continue unabated until finished.

Font issues when in preview or publishing project (Captivate 4)

I am continuing to experience problems with fonts in my projects.
As a standard, I am only using Verdana 11 pt and 10 pt in my slides. This standard/consistancy is quite evident when I am viewing the slides in edit view. However, when I preview or publish the project, the text from slide to slide is not consistant.
It appears as through some slides display Vendana slightly squished... it is clearly Vendana just reduced in height. I have tried various options, such as setting the quality mode and so far,nothing has helped.
Please see the attachment, which should better illustrate what I am describing. Each of the five 100% cropped screen captures are from separate slides and I have combined them into one jpg.
Any ideas?

Hi Shawn
Sorry I didn't see this before you went to the trouble of deleting the dat file. I would have speculated this would have had no difference whatsoever.
It's common to see folks report issues with Transparent captions. Normally the report is that the captions are "blurry" or "fuzzy". Usually it's because of anti-aliasing. There are ways past it.
Fellow Adobe Community Expert Paul Dewhurst initially discovered that if you simply highlight one blank character using the color #C0C0C0 the caption would render without anti-aliasing.
Later we discovered that if the caption had a bullet point anywhere in the text, it would render without anti-aliasing. That seems simpler to me than using the highlight. What you do is just add a few blank lines, apply the bullet to the last line, then size the caption so you don't see the bullet. (assuming, of course, that you had no bullets elsewhere. In that case it would be unnecessary to do this)
The Captivate developers added in an option where you may enable/disable anti-aliasing globally. This is done via Edit > Preferences > Project > SWF Size and Quality.
Hopefully something there was helpful... Rick
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Links to URLs don't work in published file - Captivate 4

In Captivate 4, my links to URLs do not work in my published file. I am rolling this out via email to a small number of people.

Hi there
Likely you will need to ask each user to configure their list of Trusted Locations for the Flash Player to allow your Captivate to operate the URLs.
Here is a small tutorial on configuring the trusted locations:
Click here to view
Cheers... Rick

Buttons not working on published SWF Captivate 2 project

I have published a daisychained Captivate 2 project in three
pieces, all published as SWF. The first piece plays fine, but a
user has to push a button to choose to either go to the second
piece OR the third piece. The button was designed so that when
pressed, it would open another CP project. The buttons in the
published pieces make the clicking sound, but otherwise do nothing.
When I published this as an EXE project with three pieces, the
buttons did what they were supposed to do. I'd prefer to use SWF
published output instead of EXEs. Any ideas as to what might be
happening to prohibit the buttons from performing?
Thanks,
Andrew

Welcome to our community
If you are emailing the Captivate published file, likely the end user is running it from a temporary folder from their C drive. And that causes a security issue with Flash.
If you insist on using the eMail method of distribution, you need to also instruct the user to save the attached files to a specific location, launch the HTML file. Then ensure they configure their Flash player security settings to acknowledge the location where they saved the files as being safe.
Click here for more
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Adobe Certified Captivate Training
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What is the best way to publish a Captivate file to YouTube?

I delivered both a SWF and f4v file to a client. They tried converting it into every file format supported by YouTube. But when it plays back, all of the audio and video are out of sync. Has anyone been able to find a solution to this problem? I'm on a tight deadline so any help would help.
Thanks!!

Hi there
I believe that for YouTube you choose to publish as Media, then change the drop-down selector to choose F4V with Fixed frame rate.
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Best Practices for Publishing your Captivate Project

Come join RealEyes tomorrow for a session on publishing Captivate projects. We will be discussing each method of publishing, and the benefits and drawbacks of publishing that way. We will also cover some of the common things missed that can make a better experience for your viewers when accessing your project.
Come here to join us: http://cyourteam.com/realeyesconnect/ev … te-project
The session is from 11A-12P Mountain Time.

Ok, we finally have a version of this session to post up here.
Enjoy! http://cyourteam.com/realeyesconnect/ev … and-tricks

Publishing in Captivate 5

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