Software Update Cannot connect and Safari cannot connect to URLs

I have copied this problem report from the Safari forum in the hope that I may get some additional help here.
This morning I went to the local library and connected to the internet directly using airport to their WAN. So I now know my problem is independent of the weird dial up arrangement I have at home.
Safari still does not open the sites. It gives a message "Cannot open page "x" because it cannot connect to server "X""
When I open Firefox all my sites are working normally. (I also downloaded and installed Firefox 3 this morning)
I have reset Safari but that does not help.
I have even downloaded the latest greatest version of safari (the beta 4) but it exhibits the same problems
When I invoke Software Update it claims I am not connected to the internet. Does this depend on Safari? Is there a preference I can change to make it work through Firefox
When I invoke internet connect diagnostics it says my internet connection is working normally.

Hi Steve,
Great clues there!
FF uses it's own Proxy & DNS settings for a couple of things, where Safari & other Apple Apps use System Preferences.
First, Go to System Preferences>Network, Show Airport>Proxies tab, make sure no Proxies are set.
Second, Try putting these numbers in Network>TCP/IP>DNS Servers, for the Airport Interface...
208.67.222.222
208.67.220.220
Then Apply
DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with 17.149.160.49 behind the scenes.
These Servers have been patched to guard against DNS poisoning, and are faster/more reliable than most ISP's DNS Servers.

Similar Messages

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago

Reset everything.. did you do this?
Tap Settings / General / Reset / Reset Network Settings
If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
Re sync your apps 5 at a time, then test the iPad.

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

asifmanzoor wrote:
i have 10.7.2, this download is 10.7.5
Are you Downloading it from here > http://support.apple.com/kb/dl1582
asifmanzoor wrote:
yes, i am using wifi
1) Turn your Wi-Fi router OFF... wait 30 seconds... Turn it back ON.
OR...
Do not use Wi-Fi and connect Directly to your Internet via ethernet cable.

HT201210 My partner updated iphone 5, and it now shows 'Connect to iTunes'. Then we get 'iTunes could not contact iPhone software update server because you are not connected to the internet'. Please help.

iPhone 5 was updated (version unknown), and now screen shows 'Connect to iTunes. When we try to do this, we get message 'iTunes could not contact the iPhone software update server because you are not connected to the internet'.
Please tell me how I fix this problem.
Thanks

Yes, the reason you are getting the error is the phone cannot provide internet for the laptop and then update itself. It would lose connection as you erase the firmware and try to update. You need to connect the computer to the Internet in some other fashion before you connect the phone to try and fix the update problem. As Ocean20 says, and I completely agree, how would you think you could use the Internet connection of a device that is not only going to turn off and on, but is going to get completely wiped of firmware and restored? It would completely remove the device from the equation here. Does that make sense to you?

Ok so i'm trying to restore my iPod but every time at a certain point the iPod software update would freeze and says to make sure i'm connected to the internet and I am. Help me please

Ok so i'm trying to restore my iPod but every time at a certain point the iPod software update would freeze and says to make sure i'm connected to the internet and I am. Help me please

Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)

ODI error-THIS CLAUSE USES MULTIPLE CONNECTIONS AND THEREFORE CANNOT BE EXE

Hi John,
I have tried loading the smartlist values and the following error is encountered.
THIS CLAUSE USES MULTIPLE CONNECTIONS AND THEREFORE CANNOT BE EXECUTED ON THE SOURCE

Hi John,
I am still facing the some problem.
I have updated the join with the expression like yours
then ran the interface
The exception is as follows
org.apache.bsf.BSFException: exception from Jython:
Traceback (innermost last):
File "<string>", line 26, in ?
java.sql.SQLException: Table not found: EXCEPTION in statement [select   C1_PERIOD    "Period",C2_ACCOUNT    "Account",C3_ENTITY    "Entity",C4_EMPLOYEE    "Employee",C5_YEAR    "Year",C6_SCENARIO    "Scenario",C7_VERSION    "Version",'Local'    "Currency",'HSP_InputValue'    "HSP_Rates",CASE WHEN C10_ENTRY_ID IS NULL
THEN C8_DATA
ELSE C10_ENTRY_ID
END    "Data" from "C$_1Totplan_WrkforceData"   left outer join "C$_0Totplan_WrkforceData"   ON C8_DATA=C11_NAME
AND C9_ENUMERATION_ID=
(SELECT ENUMERATION_ID FROM Exception]
     at org.hsqldb.jdbc.jdbcUtil.sqlException(jdbcUtil.java:67)
     at org.hsqldb.jdbc.jdbcStatement.fetchResult(jdbcStatement.java:1598)
     at org.hsqldb.jdbc.jdbcStatement.executeQuery(jdbcStatement.java:194)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java)
     at org.python.core.PyMethod.__call__(PyMethod.java)
     at org.python.core.PyObject.__call__(PyObject.java)
     at org.python.core.PyInstance.invoke(PyInstance.java)
     at org.python.pycode._pyx5.f$0(<string>:26)
     at org.python.pycode._pyx5.call_function(<string>)
     at org.python.core.PyTableCode.call(PyTableCode.java)
     at org.python.core.PyCode.call(PyCode.java)
     at org.python.core.Py.runCode(Py.java)
     at org.python.core.Py.exec(Py.java)
     at org.python.util.PythonInterpreter.exec(PythonInterpreter.java)
     at org.apache.bsf.engines.jython.JythonEngine.exec(JythonEngine.java:144)
     at com.sunopsis.dwg.codeinterpretor.k.a(k.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.scripting(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.execScriptingOrders(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.execScriptingOrders(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.treatTaskTrt(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSqlI.treatTaskTrt(SnpSessTaskSqlI.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.treatTask(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessStep.treatSessStep(SnpSessStep.java)
     at com.sunopsis.dwg.dbobj.SnpSession.treatSession(SnpSession.java)
     at com.sunopsis.dwg.cmd.DwgCommandSession.treatCommand(DwgCommandSession.java)
     at com.sunopsis.dwg.cmd.DwgCommandBase.execute(DwgCommandBase.java)
     at com.sunopsis.dwg.cmd.e.i(e.java)
     at com.sunopsis.dwg.cmd.h.y(h.java)
     at com.sunopsis.dwg.cmd.e.run(e.java)
     at java.lang.Thread.run(Unknown Source)
java.sql.SQLException: java.sql.SQLException: Table not found: EXCEPTION in statement [select   C1_PERIOD    "Period",C2_ACCOUNT    "Account",C3_ENTITY    "Entity",C4_EMPLOYEE    "Employee",C5_YEAR    "Year",C6_SCENARIO    "Scenario",C7_VERSION    "Version",'Local'    "Currency",'HSP_InputValue'    "HSP_Rates",CASE WHEN C10_ENTRY_ID IS NULL
THEN C8_DATA
ELSE C10_ENTRY_ID
END    "Data" from "C$_1Totplan_WrkforceData"   left outer join "C$_0Totplan_WrkforceData"   ON C8_DATA=C11_NAME
AND C9_ENUMERATION_ID=
(SELECT ENUMERATION_ID FROM Exception]
     at org.apache.bsf.engines.jython.JythonEngine.exec(JythonEngine.java:146)
     at com.sunopsis.dwg.codeinterpretor.k.a(k.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.scripting(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.execScriptingOrders(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.execScriptingOrders(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.treatTaskTrt(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSqlI.treatTaskTrt(SnpSessTaskSqlI.java)
     at com.sunopsis.dwg.dbobj.SnpSessTaskSql.treatTask(SnpSessTaskSql.java)
     at com.sunopsis.dwg.dbobj.SnpSessStep.treatSessStep(SnpSessStep.java)
     at com.sunopsis.dwg.dbobj.SnpSession.treatSession(SnpSession.java)
     at com.sunopsis.dwg.cmd.DwgCommandSession.treatCommand(DwgCommandSession.java)
     at com.sunopsis.dwg.cmd.DwgCommandBase.execute(DwgCommandBase.java)
     at com.sunopsis.dwg.cmd.e.i(e.java)
     at com.sunopsis.dwg.cmd.h.y(h.java)
     at com.sunopsis.dwg.cmd.e.run(e.java)
     at java.lang.Thread.run(Unknown Source)
Edited by: Sravan Ganti on May 4, 2009 6:07 AM

Cannot open page Safari cannot open the page because it could not establish a secure connection to the server

Hello Apple Experts!!
I Am Surendra and very new to this forum.. I just came across a problem with my Iphone while connecting to my company WIFI.. we are using Web authentication.. meaning..
The user will try to connect to the wireless network, the client will get the IP address and they are forced to open up the browser to provide the USERNAME and the PASSWORD on the webpage, once they pass the auth they will be able to access to the internet.
The WEB PAGE that asks for the USERNAME and the PASSWORD is HTTPS and for some reason that page is not at all opening and i am getting the below error.. If i disable HTTPS on the cisco Device the IPHONE works great..
Cannot open page Safari cannot open the page because it could not establish a secure connection to the server
This is happening only on the OS 5 and on the OS 4 everything works just great!!
I have a feeling that this has to do something to do with HTTPS / SSL connection with the IPHONE SAFARI or OS 5
Am connecting to Cisco Wireless LAN COntroller and the access point acting as the WIFI devices..
Any help on the same will be much appreciated!!
Regards
Surendra

I'm having a similar issue. Connecting on my iPad FROM ANYWHERE to my work's domain results in the message by the OP.
I checked the ciphers enabled by their page, and this was returned:
High Strength Ciphers (>= 112-bit key)
    SSLv3
      EDH-RSA-DES-CBC3-SHA       Kx=DH         Au=RSA     Enc=3DES(168)    Mac=SHA1
      DES-CBC3-SHA               Kx=RSA        Au=RSA     Enc=3DES(168)    Mac=SHA1
      RC4-MD5                    Kx=RSA        Au=RSA     Enc=RC4(128)     Mac=MD5
      RC4-SHA                    Kx=RSA        Au=RSA     Enc=RC4(128)     Mac=SHA1
    TLSv1
      EDH-RSA-DES-CBC3-SHA       Kx=DH         Au=RSA     Enc=3DES(168)    Mac=SHA1
      DHE-RSA-AES128-SHA         Kx=DH         Au=RSA     Enc=AES(128)     Mac=SHA1
      DHE-RSA-AES256-SHA         Kx=DH         Au=RSA     Enc=AES(256)     Mac=SHA1
      n/a                        Kx=DH         Au=RSA     Enc=Camellia(128) Mac=SHA1
      n/a                        Kx=DH         Au=RSA     Enc=Camellia(256) Mac=SHA1
      DES-CBC3-SHA               Kx=RSA        Au=RSA     Enc=3DES(168)    Mac=SHA1
      AES128-SHA                 Kx=RSA        Au=RSA     Enc=AES(128)     Mac=SHA1
      AES256-SHA                 Kx=RSA        Au=RSA     Enc=AES(256)     Mac=SHA1
      n/a                        Kx=RSA        Au=RSA     Enc=Camellia(128) Mac=SHA1
      n/a                        Kx=RSA        Au=RSA     Enc=Camellia(256) Mac=SHA1
      RC4-MD5                    Kx=RSA        Au=RSA     Enc=RC4(128)     Mac=MD5
      RC4-SHA                    Kx=RSA        Au=RSA     Enc=RC4(128)     Mac=SHA1
This appeared to be a more than sufficient cipher list, yet my iPad won't load any page. I highly doubt it's a problem with SSL2 not being enabled because SSL2 has been deprecated for awhile now.
Any ideas?

Cannot open page: "Safari cannot open the page because it is not connected to the internet."

I got a 32 GB ipod touch for my birthday and no matter how hard I try I can never get on the internet through my wifi. When I go to settings I click on my wifi and when I type in the password there's a blue check on the left but there's still a lock symbol on the right. Everytime I try to go to safari I get the message "Cannot open page: "Safari cannot open the page because it is not connected to the internet." I've literally tried everything and would appreciate any help. This has been frustrating me for weeks.

Saing yu tried everthing provides little information to us. We do not know what you tied.
Have you tried:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Powering off and then back on your router- Resetting network setting: Settings>General>Reset>Reset Network Settings
The toubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
- Does you iPod conenct to other networks?
- Do other devices connect to your network?

While updating my iphone software it got intruppted and now showing connect to itune not getting restored

while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help

Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement)

I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve

TS1814 what about if I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."

Hey ksgrech,
I found the following information which may be of assistance in troubleshooting this error on a Mac:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Furthermore, you may want to refer to this article (error 3194):
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers!,
Matt M.

My iphone5 freezes my iTunes v11 when connected and I cannot sync or do anything. I have reinstalled iTunes, tried different USB ports, ran diagnostics and said phone not recognised. Please help as have wasted nearly a day and a half trying to sort!

My iphone5 freezes my iTunes v11 when connected and I cannot sync or do anything. I have reinstalled iTunes, tried different USB ports, ran diagnostics and said phone not recognised. Please help as have wasted nearly a day and a half trying to sort and at wits end!

To double check you tried everything http://support.apple.com/kb/TS1538

Cannot refresh table - test connection works fine but refresh gives "We couldn't refresh the connection. Please go to existing connections and verify they connect to the file or server." error.

I'm having some difficulty updating a table in my powerpivot data model. The data for the table is stored in a local excel file; if I go to
Existing Connections select the connection and do a test then everything is successful. When however I try to refresh that particular table I get the following error:
"We couldn’t refresh the connection. Please go to existing connections and verify they connect to the file or server."
In the past I had this and it was an authentication issue, the files are stored on SharePoint and I wasn't logged in to Sharepoint - I have however checked this and it can't be the issue because I have other tables linked to other excel files in the same
location that are refreshing without issue. Can anyone think of what may be causing it?
I have even tried creating a new local excel with the same data, added it to the data model and then tried a refresh and I I get exactly the same issue.
Are there any known issues with refreshing data from an Excel file if, after the initial import, you add columns to the table in the excel file I was wondering if this might contribute?
Thanks

Hi Maracles,
Thanks for your post.
From your description, I tried to reproduce this issue on my test environment. However, everything is fine for me. Could you please post the specific version of SQL Server PowerPivot for Excel?
You can try to use a trace file to troubleshoot errors in PowerPivot. If this issue still persists, please try to reinstall SQL Server PowerPivot for Excel to see if this helps.
For more information, please see:
PowerPivot Options & Diagnostics Dialog Box:
http://technet.microsoft.com/en-us/library/gg399091.aspx
Using a Trace File to Troubleshoot Errors in PowerPivot:
http://www.sqlchick.com/entries/tag/powerpivot
Best Regards,
Elvis Long
TechNet Community Support

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari" bc I can't download the latest software?

How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari". I cannot download this software bc my lap top is to old. The msg literally pops up everytime I make any moves on itunes and is VERY annoying.

I have a 2006 MacBook with an Mac OS X version 10.5.
In that case, try downloading a Safari 5.0.5 for leopard from the following location:
http://www.apple.com/safari/download/

Software Update Cannot connect and Safari cannot connect to URLs

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