Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

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In the process of reseting phone and got stuck on black screen with spinning logo

in the process of reseting phone and got stuck on black screen with spinning logo
what do I do

Hey amreed2012,
Thanks for the question. The steps in the following resource may resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

My iPhone 3gs is stuck on black screen with the apple logo, help

my iPhone 3gs is stuck on black screen with the apple logo, help

then get it replaced if that doesnt work or try to le tthe battery die and recharge

4s bricked after trying new update, stuck with black screen with apple logo how can i fix this

Update bricked my 4s
phone , stuck with black screen with apple logo ..
how can I fix this

Greetings r1042,
Welcome to the Apple Support Communities!
I understand that your iPhone is not booting up past the Apple logo. In this situation, I would recommend working through the troubleshooting steps located in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Have a great day,
Joe

TS1363 I recently updated my iphone overnight and today I can't get it to come on, I've tried the restore and nothing works. I've tried syncing with 3 different computers and nothing works. I'm getting the black screen, white apple and a line under that

I updated my phone overnight and now I can't get it to come on. I've tried everything, I have a black screen, white apple and a mine below that looks like it's trying to load but it has stopped. HELP!

You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one.

HT3964 I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!

I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!

Jerricayoung,
you have a 13-inch Mid 2012 MacBook Pro. It’s modern enough that it supports booting into Recovery mode. To do so, hold down a Command key and the R key as you start up. It should eventually show a Mac OS X Utilities menu. Select Disk Utility from that menu; when the Disk Utility window appears, select the bootable volume from the left-hand side of the window. (It’s typically called “Macintosh HD”.) When the volume is selected, some buttons will appear on the right-hand side. If it’s not greyed out, press the Verify Disk button; if it is greyed out, or if it reports on errors that it found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu; that will restart your MacBook Pro in its normal mode. With luck, that will be enough to get you to your normal login screen, rather than the white screen.

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you ad

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you advise? During installation emptied cache, etc. Backed up using time machine, fortunately.

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

HT4972 I am using iphone 3g and it is having currently IOS 4.1 version,till what IOS version can i upgrade ? please help me many of my apps are not working esp whatsapp.

am using iphone 3g and it is having currently IOS 4.1 version,till what IOS version can i upgrade ? please help me many of my apps are not working esp whatsapp.

iOS 4.2.1 is the latest version of iOS for the 3G.
Facebook and Whatsapp both require 4.3 or higher.
If you want to use those apps, either use the old version that should be in your iTunes library or upgrade the hardware to a 3GS or newer device.

4g Ipod touch is stuck on black screen with apple logo, please help!

i have a 4G ipod touch, while downloading an app it froze and i restarted it using the home and sleep buttons. now its stuck on a black screen with the apple logo. Ive tried to restart it again, plug it into the computer and do what all the forums say but none have worked. When i plug the ipod into the computer and restart it, itll stay on the black screen for 5-10 minutes then flash to a white screen and restart itself all over again, any ideas how to fix this problem? thanks

Well it depends if you restore from a backup or not (if you have any). Try restoring from a backup first. If the problem still continues, then you'll need to set it up as a new iPod, meaning you would lose the content stored on your iPod including, music, videos, apps, app data, etc.
See this article for what is included in a backup.
http://support.apple.com/kb/ht1766
And see this article for assistance on restoring your iPod from a backup.
http://support.apple.com/kb/ht1414
Either content, such as your music, movies, apps, etc should still be in your iTunes library as well. So you should be able to sync it back over to the iPod once you have restored it.
B-rock

Stuck on black screen with white apple icon

I was in the process of downloading a couple of apps, and my iphone froze. I restarted it. Now, i'm stuck on the reboot black screen with the white apple logo. its been this way going on an hour or so.

Is your phone jailbroken?

Unable to restore iTouch, stuck on black screen with white apple

Hello to any and all that can offer me assistance:
I have an iPod Touch. I have restored it more than once. It will show the screen with the USB cord and the iTunes logo. After the restoration process the computer screen will say that the restoration was completed and my iTouch will turn back on to be recognized by iTunes in 10 seconds. That never happens. Instead I get the black screen with the white apple. It will stay on then flick off after about 20 seconds repeatedly.
I have tried uninstalling all Apple files and re-downlading them. I have tried letting it die then charging it. I was getting error 1611 so I disabled my security software and did the restore again. I have deleted and readded the file in the folder for iPod software updates. I have held the shift key when pressing restore in iTunes and selected the newly downloaded iOS/firmware. I unplugged it from the front USB port on my tower to a slot on the back. I unplugged and restarted my pc with nothing plugged into the USB ports other than the iTouch cord, my mouse and keyboard.
All have failed. Once - out of no where - I thought that I had gotten lucky because it was back to factory defaults. I added my apps and music to it. Once I unplugged it from my PC within minutes it died and started doing the flicker on and off again.
What else can I try? I am frustrated and running out of ways to google and review other discussions on the Apple site on how to repair it. I don't know what generation it is. I've owned it for maybe 2 years. It's a 32g iTouch.
Please help if you can! :-)
Thx,
HunyB

Are you referring to when i hold down the circle button until it restarts? I've tried that. I always get back to the screen with the USB cord pointing toward the iTunes logo. While still holding the button i plug it in to the USB cord. I do the restoration....it shows a little icon that are small lines like sunrays that light up like it;s about to restart.....then it gots back to the flickering. ;-(

My iPad crashed! I tried a soft boot but didn't work. Stuck on black screen with apple logo!!!

How can I fix an iPad crash??? I have tried to reboot but only get a black screen with the apple logo. I need help!!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again.

Ipad 4 updating to ios 8.1 - stuck on black screen with logo no progress bar

So, I downloaded the update for 8.1 on my ipad 4 and trying to install it and I notice it is just the black screen with apple logo. There is no progress bar. Occasionally the ipad screen shuts itself off and then back on. It almost seems like it is working but without a progress bar. Though, I am worried as it has been about an hour or so now and I do not have the slightest clue what is going on.

It appears that the download might be corrupt. But try resetting the iPad and it might resume the download and install of the IOS. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen, when the device restarts, maybe the update will resume.
However, if you continue to experience what you are experiencing, try restoring using recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch

Desktop stuck at black screen with cursor in normal mode but boots fine in safe mode after updates.

After running some updates the other night my laptop stopped loading the desktop and just gets stuck at a black screen with a cursor after I log in to the user account. The only thing I can do from there is do ctrl+alt+delete, then log off or restart.
I can't open up task manager. I tried creating another account in safe mode thinking there was an issue with the account but I still have the same issue. In event viewer I have two warnings one is
event 6000 winlogon, The winlogon notification subscriber <GP Client> was unable to handle the notification event
and event 4006, winlogon The windows logon process has failed to spawn a user application. Application name. Command line parameters: C:\Windows\system32\userinint.exe.
As well as error event id 1003, CertificateServicesClient Certificate Services Client failed to invoke the Providers in response to event 512. Error code 2147956401
and error 1001, certificate services client. certificate services client failed to load provider pautoenr.dll. error code 14001. I checked the registry and the path points to the right directory for userinit. I have tried running
System Repair but no errors were found, and I ran sfc /scannow and no errors were found either. The computer did not have System Restore enabled and I do not want to restore to factory settings. I also ran registry mechanic and it found no errors. Any suggestions
besides restoring to factory settings?

Hi,
We may try to reinstall Windows 7 Service Pack 1 for a test.
In addition, let us perform the following steps.
1. Click Start, Run, type lusrmgr.msc then ENTER.
2. Select Groups in the left pane.
3. Double-click Users in the right pane.
4. Click Add, and then click Locations. Scroll to the top of the Locations dialog and select the local computer name, then click OK.
5. In the Enter the object names to select field, type Interactive; Authenticated Users (separated by a semi-colon). Then click OK.
6. Restart the computer.
Or we can run the following commands from a command prompt:
Net localgroup Users Interactive /add
Net localgroup Users "Authenticated Users" /add
Kim Zhou
TechNet Community Support

Windows 7 on Boot Camp stuck at black screen with blinking cursor... starts up fine in Parallels desktop

Hi,
Recently my dad's Windows 7 (Ultimate 64-bit) on his Mac Pro has stopped working. It gets stuck at a black screen with a blinking cursor. I've waited at least five minutes and it doesn't do anything, I have to power it off.
However it starts up perfectly fine and intact in Parallels desktop. If I insert the original installation DVD and boot from the Disc that says 'Windows' it will boot into the partition and work fine, unless I press a key to boot from the DVD.
I find both these things to be strange. The partition is backed up, which is fine, but I'd rather not have to re-install it if possible.
I have booted from the DVD and tried to repair the disk. It said it found a problem with something related to startup and that it needed to restart to repair it. I clicked yes, and then held alt/opt and (I think wrongly) booted back into the disc rather than the Windows partition. However it now says that it can't detect any problems.
In the repair my computer section when booting from the DVD, it detects the OS as Windows Vista Business. I followed these steps I found online:
Fixed! Peroblem was I think using OEM, which Bootcamp advise against using... they advise to use retail only. Fixed like this:
1. Put the Windows 7 installation disc in the disc drive, and then start your computer.
2. Hold down Option key till all available disks are displayed and select DVD. Press a key when you are prompted.
3. Select a language, a time, a currency, a keyboard or an input method, and then 4. click Next.
5. Click Repair your computer.
6. Click the operating system that you want to repair, and then click Next.
7.In the System Recovery Options dialog box, click Command Prompt.
Type (these commands are safe)
Code: Bootrec.exe /FixMbr
Code: Bootrec.exe /FixBoot
Code: Bootrec.exe /RebuildBcd
*Press ENTER after each command.*
*Restart your computer.*
Done. Rockin'
FixMbr was successful, as was FixBoot. However RebuildBcd reported that it found no Windows installations.
Does anyone know what could be wrong here? I should note that recently I removed the drive Windows 7 is installed on and put it back in. Also Windows Updates probably have been done by my dad. Not sure if they could be the problem.

Cult, welcome to the forum.
It sounds like you have a failing power supply unit (PSU). This will cause the symptoms that you describe. If the computer isn't getting enough power, it can cause numerous problems. You can try disconnecting any unnecessary components to see if it will boot. Here is a guide to help you troubleshoot the problem.
Please click "Accept as Solution" if your problem is solved.
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Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

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