Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.
Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.
Solutions?
No, I never really found an easy solution. I believe it is an issue with some corruption in the iTunes database on the specific device. In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs. A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup. It did work, so I imagine it would probably work for my current issues with the iPhone and iPad. But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost. When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might. If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it. I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by.
Similar Messages
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I have set up my new iPhone 4 to sync with my MacBook Pro using iCloud as default. This works fine with Calendars on iCal in both directions. However, I am struggling with Contacts because new entries on the iPhone appear on my Mac's Address Book fine but erratically the other way. New entries on the Mac seem to appear OK on the iPhone but edits to existing accounts do not appear. Also, many entries were missing when I imported the main list from Mac to iPhone but that was done by cable through iTunes before setting up iCloud.
Welcome to the Apple community.
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing. -
Unable to attach address from address book, from, to and subject greyed out
Mozila Thunderbird
I have just updated my copy to the latest version and after a few days of perfect use I am now unable to use my address book with an outgoing message.
When I go in to the ‘Write’ the To:, Subject and all other areas to enter addresses are blank. When I try to double click on the address from the contact addresses nothing happens. When I click in the To: row and other rows, they become clear to enter names but not from any of my address books.Goto "WRITE"
*Right click on the Menu > Choose "Customize"
*Drag and Drop the Contact to the Menu.
Check the Contact and it enables in left sidebar.
*Search for the email
*Double click on the Name/Email to add the "Write : To/CC/BCC"
(or)
*Right click on the Name/Email, it list the option to ADD -
Contact disappeared from iPhone but not deleted from Address Book on sync
FYI, I have an iPhone 3G running iOS 4.2 (the latest), and I have never so much as thought about MobileMe.
Until two days ago, I have had no reason to doubt that my iPhone's Contact list is the same as my MacBook's Address Book list. I now have no confidence that the same info. exists in both: I know for sure that at least one contact long present in both has disappeared from the iPhone, yet syncing all contacts neither returns it to the iPhone nor deletes it from Address Book! I need help troubleshooting this contact as well as verifying that there aren't other similar anomalies corrupting my data, hopefully without manually comparing all 685 entries...
Two days ago, a certain number, let's call it (310) 555-5555, popped up in my recents list as a missed call and in my visual voicemail. When I listened to the voicemail, I discovered that (310) 555-5555 was Jane Smith. I remembered entering Jane Smith several months ago, so I thought hmmm, does she have a second number? I tried to add (310) 555-5555 to an existing entry, only to find my iPhone had no entry for Jane Smith anymore at all! I did not delete her myself, and I'm not aware of any 3rd-party app that ought to have affected the entry. I haven't called Jane Smith or (310) 555-5555 in quite some time, so I have no idea how long the entry may have been missing. I searched the whole phone (left of the first home screen)
At the next opportunity, I looked in Address Book on my laptop, and indeed found the expected entry for Jane Smith, (310) 555-5555. I have no idea how she disappeared from my iPhone -- did I or some third-party program delete her? Or did it happen through some sync issue? -- but I naturally worried that when I next synced, the deletion would sync, too, and I would lose the Address Book entry, leaving me without Jane Smith's number at all.
Such an event would defeat the entire purpose of backing up my phone contacts to my computer; I just moved to iPhone this spring after being a Palm user since 1997, and the idea that iPhone might not be reliably syncing my contacts is frankly terrifying. I checked and saw that my Address Book listed 685 contacts to iPhone Contacts's 684, so I decided to risk a sync in hopes that maybe I had caused a one-off deletion. I wrote down Jane Smith (310) 555-5555 just in case and hit sync.
The results of the sync and my subsequent troubleshooting have seriously undermined my confidence in the fidelity of the sync process. The first time, nothing changed--I still had 684 iPhone, no Jane Smith, and 685 Address Book, including Jane Smith.
Thanks in advance for any assistance.
Message was edited by: Lindsey WorthBefore conecting your phone, open iTunes on your computer and go to Preferences, on the Devices tab check "Prevent...from syncing automatically". Now connect your phone and when it appears in iTunes on the left sidebar click on its name. Go to the Info tab and confirm than your have checked Sync Contacts with Address Book. Now further down on the Info tab under Advanced>Replace information on this iPhone check Contacts. Click Apply and sync your phone. This will replace the contacts on your phone with the contacts in Address Book. (When complete you can go back to iTunes preferences and uncheck "Prevent..." to re-establish automatic syncing if your prefer this.)
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New I pad
You have the Windows Contacts address book selected under the Info tab for your iPad sync preferences with iTunes?
If so, any error message provided when syncing?
The only way your address book from your mobile appeared is if you are syncing contacts over the air with an email account on your mobile that supports this and accessing the email account on your iPad. -
The subject iine pretty much describes what happened.
I am wondering if it is anything to do with what looks like an odd file in the directory ~ Library -> Application Support -> Address Book
As well as the "real" database file there is this zero bytes one:
AddressBook-v22.abcddb.0F392545-78F2-4AE6-8D30-457C138332B2.unknown
From the date, it might be something to do with installing and linking Cobook to Address Book maybe?
These are the files and folders in that directory (sub-directory files not shown):
I have enabled the debug menu in Address Book but have not been able to find any info about how to use it. I lie! I did read that I might possibly have been able to "retrieve" the contacts using the debug menu "Force Refresh" - however that was after I had started to resync with Gmail contacts.
I realised that something odd was going on during resync when I saw that there were over 4,000 contacts being processed rather than the 2,000 or so that I was expecting. Initially, none of the contacts groups from Gmail were showing in Address Book after this partial sync (I stopped it when I saw what was happening). However, after quitting and restarting Address Book, the groups appeared again.
I have not lost my contact data - as well as Gmail contacts I also have an Address Book backup from about two weeks ago and also the backup created by Cobook about two weeks ago. (Installed Cobook as it looked like a very efficient way of getting to view individual contacts quickly - Quicksilver just isn't finding them at all). I used third party app "Contacts Sync for Google Gmail" to link Address Book with Gmail as it gives you options about what to do for each duplicate card that it identifies.
I then spent a lot of time sorting through the contacts on Address Book, finding duplicates, updating data, etc. with the intention of managing contacts in Address Book from then on, rather than in Gmail. Not all of these changes are reflected in the Cobook backup or Gmail.
My worry is, with Lion being such a god-awful Pig's Ear in so many more ways than this, that this Address Book mess might happen again.
I seem to have spent most of my time over the last month wrestling with the numerous problems that keep cropping up with Lion and getting little to show for it.
WARNING! FOOT-STAMPING WHINGE ABOUT LION - LOOK AWAY AND DOWN TO THE HOWLING FACES - IT WON'T BE ANYTHING THAT YOU HAVEN'T HEARD BEFORE:
I gave up on OSX when I tried Panther - that was dreadful - but was lured back by Tiger, have used Leopard very comfortably for about 5 years, had a very happy couple of months with Snow Leopard and now - this mess that is Lion! I have repaired OSX install permissions and "home user" permissions time and again, TinkerTooled it until I am blue in the face and it seems that every few days I manage to fix something and then almost immediately something else screws up. I can't upgrade to Mountain Lion on this machine and am seriously considering installing or running Linux as these problems with Lion are just never-ending - and then there are all the other stupid changes that have subsequently been sensibly reverted, mitigated or worked around in ML).
I have never bothered much with Address Book or Mail in the past as I have found them too limited. I have used either the Gmail web interface or Thunderbird. However, Gmail has started crashing my favourite browsers (Seamonkey and Firefox), Thunderbird has got just a bit too complicated and I cannot get Quicksilver to play ball with Gmail. The Lion version of Address Book is better than Gmail Contacts and Mail Smart Folders can emulate Gmail filters and labels - a huge improvement. So, just when these apps look good enough to be worth bothering with, they come part and parcel with what I have seen mocked, and rightly, as "Apple Vista"!
Sorry for that but I am about at the end of my tether with it all ;-/
I would be very grateful if anyone can offer any advice about:
1) That strange looking zero bytes file in the Address Book folder.
2) Whether the Address Book debug menu options might be of any help in this situation?
There seem to be lots of people having problems with Address Book in both Lion and Mountain Lion, if not exactly this issue, so maybe the answers will help others too.
Fingers crossed!
Ms Mousette
ps. In the product list to tick for this question they are grouped so I cannot specify that this is actually nothing to do with the iPhone. I have got a load of contacts on my iPhone too but I am not going to sync them until I have got this issue sorted out.Could this font be the cause of the problem?
Possibly, since that font is not the one that Address Book uses and there is no method to specify or change the font used by Address Book. You could have recovered your Address Book contacts without syncing, so that could also be part of the problem. You should always make a keep a backup of your Address Book on your computer and in another safe location whenever you make any change to it.
May I ask why you haven't updated to 10.4.11 yet, as it provides various bug fixes and security enhancements?
Mulder -
How to download the address book from Iphone to the computer
i want to create an address backup in the macbook, but don't how to save the address book from Iphone 4 to the computer.
Syncing of the contacts from the iPhone to the Mac address book is accomplished through iTunes. Once the iPhone is connected, you go to the Info tab in iTunes and select to sync the contacts to the particular application, in your case, Address book. Make sure you have at least one contact in address book you don't have on the iPhone to ensure it gives you the option to merge the two. That is the only way to get the contact onto the computer. Then you can backup the computer.
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Using the program O2M I successfully imported emails from Outlook 2003 to Mail, and calendar events to iCal. However, repeated attempts to import contacts to Address Book have failed. The contacts appear to import, but when I close Address Book and reopen it, the contacts are gone. I tried File-Save, but Save is greyed out. This is a new Macbook Pro with the latest Lion OS. I wonder if O2M has not been updated to work with Lion. Or is there something I am overlooking in the import process?
Hi Denisej and others who have encountered the same problem,
I tried your work around. Unfortunately it did not work out for me because in my contacts there are an unknown number that still "refused" to be imported like that. When such a contact was in the group I selected for import the whole lot would be lost again after re-opening Address Book. Finally that meant that I had to import each contact one-by-one, each time with the need to close down Address Book. A job to go nuts and end up with a mouse injury. So I decided to use the Migration Assistant that Lion now offers
https://discussions.apple.com/thread/3284404
together with Windows Migration Assitant on my old PC. Obviously both Mac and PC have to be on the same network. For this I did not need to do anything special. Both make use of the same router and that is apparently sufficient. When migrating the contacts Lion creates a new account, so you need to log in to that new account to see your migrated contacts. I used the Export Address Book Archive function in the Address Book menu to copy the lot to my own Apple account. I got rid of the new account and I was finally where I wanted to be in the first place.
Kees -
In tune show all summary activity during sync between nb and apple device. One of the summary is memory space status. Audio mayb3gb, photo 2gb, app with 3gb. What is other? Other consist of what type of file? It show quite substantial storage capacity?? Anyone can answer what is in other??
"Other" includes data such as contact information and photos assigned to contacts, calendar events, Safari bookmarks/cookies/history, notes created with the Notes application, SMS messages, email stored locally or cached, and 3rd party application data created and stored by the application.
If "other" is more than say .75GB at the most, you had a corrupt sync. Try syncing again and if the problem persists, the recognized fix for this is to restore your iPad. -
New contacts are syncing between Outlook and iPhone but existing contacts on iPhone are not showing up in Outlook. How do I get them to sync and into Outlook?
Allan: This worked for this issue -- Thanks!
https://discussions.apple.com/message/21353115#21353115 -
Mail won't sync between iPad and iPhone. fix?
mail won't sync between iPad and iPhone. fix?
If you would post your solution, it might help others.
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i use macbook and lion os 10.7.2.
I want to sync gmail contact with address book.
For this i goto preference in address book and select "sync with google".
I put my gmail details.
However, the sync does not happen.
Please help.You should have signed in with that address in the first place, but there is a workaround: go to System preferences>Mail, Contacts@ Calendars and add your @me.com address as an account there.
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I have just set up icloud and all my contacts are duplicated from Address Book! My new iPhone is also showing duplicate contacts even though they are not duplicated in my address book on my computer. Please can you help?
Also, what are the source of your contacts? are they created on the phone, or you synced from yahoo/hotmail etc.
If thats the case, the circular arrow wont be visible but instead show "groups"
Contacts from different accounts are not synced to iCloud. -
Pages won't sync between iPad and Macbook
I cannot get my pages to sync between iPad and Macbook.
I regularly go back and forth between the two because it's easier to read/edit on iPad and easier to type/copy-paste web info on Macbook.
I'm finding right now that I have done a multitude of edits on my iPad that are not showing up at all when I open the same document on my Macbook.
I have closed the document on my iPad so I expected there to be no problems when I opened it on my Macbook.
Not sure why or what to do....?I had this issue too - I have been playing around with it for a few days - turns out you need to save the documents on your mac not under "documents" but rather under "Pages - iCloud" (or "Keynote - iCloud" etc.). After doing this, the document appears on my phone, iPad, iCloud.com etc. with the changes.
One way to do this is by clicking the dropdown arrow (it shows up when you mouse over the title) to the right of the title of your document on the grey title bar (the thing at the top of the page - above insert, table, chart etc.) and then editing the "where" column.
Hope this helps! If it isn't clear enough, please let me know! -
IPhone not syncing Contacts to Address Book
I noticed that my iPhone (both original iPhone and iPhone 3G) was not syncing contacts with Address Book. I tried to Reset Sync History in iSync, and when I have tried to replace the contacts on iPhone under the Advanced options, I lose all my contacts on the iPhone!
The only way to get some contacts back is restoring from backup, but unfortunately as iTunes performs a backup of the iPhone on sync, these backups also have no contacts! I have an old backup that fortunately has not been overwritten but the contact list is a bit out of date.
Address Book on the Mac seems to be fine and this is backed up.
It would appear that iTunes has somehow lost its "connection" to Address Book, which is why when I chose to replace the Contacts on the iPhone with the information on the computer I lost them all!
iCal still seems to sync fine with Calendar.
Can I re-link Address Book with iTunes?Jason L wrote:
Hey lim_my,
Are contacts syncing with MobileMe or any other applications?
I don't have MobileMe.
Now you mention it, Address Book did not appear to even update if I updated a contact in Mail.
Can you sync contacts in another User account? to create another user account goto System Preferences> Accounts> click the lock to make changes> click the + button to add another user account.
Yes I can! I only tried to sync Contacts, leaving all other options i.e Calendars Bookmarks Ringtones Music Videos Applications untouched, and now I have some test Contacts on the iPhone.
You can try Resetting the SyncServices folder, Just follow the steps in this article to stop the service and then delete the SyncServices folder in your user library.
http://support.apple.com/kb/TS1627
I had tried this before, within iSync, which did not work. I then tried the command in Terminal as per the above link, then went and deleted the /user/Library/ Sync Services folder. Still no joy.
So it looks as though I have a broken Address Book rather than iTunes. Should I post this in the OS X Leopard section of Discussions?
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