The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.

The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet. I'm on my home network and have never had trouble before. My iPad is current on all updates. I have tried to reset the network settings, nothing has worked. I can connect to the internet via my iPhone personal hotspot and all other wireless devices are operating normally on my home wireless network.

I am also having this issue. My boy just got an iPod 4 touch, upgraded to iOS 6. I have a D-Link DGL-4300 108G Wireless Gaming Router. With the iPod I can connect to the router, get an IP address (either DHCP or Static) and even browse through the menu on the router, but I can't connect to the internet.
With a DHCP IP address the iPod give the error "Not connected to the internet" with the static IP address it takes a long time when trying to connect to a website but then it gives the error "server stopped responding".
Clearly the issue is in some setting in the router. I've tried setting up a filter so that the iPod will always have access based on MAC address. I've tried changing the various wireless connection settings, all to no avail. I would greatly appreciate some guidence here.

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My wifi shows a strong signal but then i cannot connect to the internet (safari or apps). what is wrong? internet is working fine on my laptop.

My wifi shows a strong signal but then i cannot connect to the internet (safari or apps). what is wrong? internet is working fine on my laptop.

Is this a new issue with your iPad meaning that you have been able to connect to the Internet in the past?
If it worked before try rebooting your router - unplug it for about 30 seconds and then plug it in again.
Sometimes restarting the iPad is all it takes as well. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You can also reset Network Settings - go to Settings>General>Reset>Reset Network Settings.Or go to Settings>WiFi>tap the blue arrow next to your network>Forget this Network. In either of those cases, you will have to rejoin your WiFi network and enter your password again.

Linksys Wireless Router BEFW11S4 - Shows connected, but I can not connect to the internet

I have a Linksys Router hooked up to a cable RCA modem using Comcast Cable. There are 3 laptops that hook up wirelessly to the router and they have been working fine for the past two years. However, recently all three laptops can not connect to the internet for some reason. I checked with Comcast and they checked out the modem and tested it and it works fine. When I hook my laptop up to the modem with an ethernet cable, it works fine and I can get on the internet. When I hook the modem up to the router and try to connect wirelessly it appears to be fine. It shows that the router is connected there is connectivity on all our laptops, however when I open a new internet explorer page to get on the internet, it does nothing. A blank page appears and the webpage will not load. Does anyone know how to fix this? Is it the router or the way it is setup in the admin page or could it be possibly something else? Thanks.

As it shows connected under wireless ....check the Ip address under wireless network connection .....
If it shows Ip 192.168.1.X ....with gateway 192.168.1.1 ..... try to pnig the gateway address ...
If getting reply try going online ....
Also disable the firewall first.....

Hi, so I keep having problems logging onto the iTunes store in iTunes and I get this error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."

Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?

Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

Just got a new router and now my ipad 1 says it can not connect to the server, even though it says that it is connected to wi fi

Just put in a new router and now my ipad 1 will not connect to the server. It is connected to the wifi though. Does this mean my ipad is too old? Any suggestions on what to do?

You may not really be connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Time Capsule has green light, but I can not connect to the internet. Help please

Just got a new Time Capsule. After a few tries, I finally got the green light. But I now can not conect to the internet. Help please.

Problem Solved.....call ATT and they gave me the information I needed....account is a PPPoE. Use your ATT email address as the username, and then ATT provided the network password. Enter the information, update, restart. Now, internet access is achieved.

I JUST BOUGHT AND INSTALLED A LINKSYS E1200 WIRELESS N ROUTER AT HOME. MY IPHONE CONNECTS WITH A STRONG SIGNAL BUT WHEN I TRY TO USE THE INTERNET IT JUST LOADS FOREVER. HOW CAN I FIX THIS?????!!!!

I JUST BOUGHT AND INSTALLED A LINKSYS E1200 WIRELESS N ROUTER AT HOME. MY IPHONE CONNECTS WITH A STRONG SIGNAL BUT WHEN I TRY TO USE THE INTERNET IT JUST LOADS FOREVER. HOW CAN I FIX THIS?????!!!!

RESET YOUR ROUTER
No. Reset your router.

HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

I am new to the ipod and I have the ipod hooked up to my computer but it says not connected to the internet, any suggestions?

I am a new ipod touch user. I have my ipod connected to my computer, but when I try and get into anything it says I am not connected to the internet.
Please help a newbee????

The iPod Touch requires a WiFi (Wireless) signal to connect to the Internet. It can not connect to the Internet by way of the USB syncing cable.
Stedman

TS1398 I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1368 I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not su

I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
Andy

I've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored!

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS3988 i want to delete my iCloud account and get a new one. but i can not delete as it says that my iphone is being restored. could anyone tell me what would be the solution to my problem. i will be thankful to you..

i want to delete my iCloud account and get a new one. but i can not delete as it says that my iphone is being restored. could anyone tell me what would be the solution to my problem. i will be thankful to you..

You can go to icloud.com, open Mail, click on the gear shaped icon on the upper right and choose preferences, go to the Vacation tab and set up an auto response saying that the account is no longer in use. Then go to Settings>iCloud and turn Mail to Off on your device and stop using the account.
Incoming email to the account will receive your vacation auto response, and eventually the mailbox will fill up and no longer receive mail at all.

I just downloaded the latest OS upgrade and since I can not connect to the internet using my cellular data plan.

I just downloaded the latest iOS.7 upgrade on my ipad2, and since I can not connect to the internet using my cellular data plan. I have checked my data plan and it's both current and over 2GB remaining. However the indicator shows no service, thus would be the best steps to recover. Thanks much for any support that can be provided.

Hello Kmart2@3
Check out the troubleshooting article below to get cellular to start working again.
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Regards,
-Norm G.

The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.

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