Trying to transfer pictures from device to BB desktop pictures but not connecting.

hi
Trying to transfer pictures from device to BB desktop pictures but not connecting.
seems i was able to back up.
downloaded new software to desktop while BB was connected vis USA to computer.
Solved!
Go to Solution.

Well the new Desktop Manager can ONLY sync up with a Media Card. You would need to download Desktop Manager 4 with Roxio Media Manager to access the device memory.
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