TS1425 OK so I finally got it to turn on but now the click wheel is messed up.

The click wheel isn't working now. I already tried what Apple put up but it didn't work. Any suggestions?
Thanks, Dean Winchester

Try here:
iOS: Not responding or does not turn on
If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
If still not successful that indicates a hardware problem and service is required.

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I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

Try here:
iOS: Not responding or does not turn on
If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
If still not successful that indicates a hardware problem and service is required.

FINALLY got my iTunes to update but now it won't open, the error message is "iTunes Library.itl" cannot be read b/c it was created by a newer version of iTunes.

This is getting irritating. I finally get the update to install now I get this new error message, I don't get it. I have Windows 7, all the updates have been installed on that, but I can't get the stupid iTunes to open. Seriously annoying! Can anyone help me?

I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Finally got face time to work - but screen freezes and can't continue the call

finally got face time to work - but screen freezes and can't continue the call - how can I fix this problem?

Probably a network problem but see here for troubleshooting: http://support.apple.com/kb/TS3367

Jeez itunes i finally got my episode three of "top of the lake" and THE AUDIO IS TOTALLY MESSED UP. what gives? tryin g to watch the season i paid $20.00 for is exhausting, a total hassle,

Jeez itunes i finally got my episode three of "top of the lake" and THE AUDIO IS TOTALLY MESSED UP. what gives? trying to watch the season i paid $20.00 for is exhausting, a total hassle, and just come on, get it right, would you? what is up with the audio? fix it.

I've seen multiple complaints of this. I'm sure the publisher will eventually replace it, but you can report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!

About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!
I've had my new one for less than 3 weeks. What gives? I'm loosing faith in apple

no body?

I up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

i up dated to the ios 5 and lost a few things like photos and contacts but then went to a concert and took photos when i came home i restored from last back-up got my old pictures back but lost the new ones. Is there any way i can recover the new ones?

Please please help me, if you know how.

HT201436 Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me

Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?

When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.

HT3964 Hi , My modem got zapped by lightning yesterday. My iMac still was able to power on when I tried it yesterday. Today the modem is replaced and internet is working, but now the computer will not power on. I followed the steps to reset SMC. Noth

Hi , My modem got zapped by lightning yesterday. My iMac still was able to power on when I tried it yesterday. Today the modem is replaced and internet is working, but now the computer will not power on. I followed the steps to reset SMC. Nothing. ??

Ouch, not much more you can do, I think you'll have to have it looked at.

Was using my iphone 4 camera, phone froze, got it to shut down but now wont turn back on. What can I do?

I was using my iPhone 4, took a picture, the phone froze. Some how got it to shut off, but now it wont turn back on. What should I do?

Hi duckygallery,
If your iPhone will not power on at all, the first thing I would suggest would be to make certain that battery has a sufficient charge. Plug in your device and let it charge for at least 10 minutes, then try turning it on.
See this article -
Charge your iPhone and iPod touch - Apple Support
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Brett L

TS1386 I purchased a tv show and got an error message 39, and now the show I purchased isn't even displayed!!!!!

I purchased a tv show episode and got an error message 39 and now the show isn't even displayed in my I tunes account!!!!!!!!!!!!!

What is the exact errror message? Was it similar to the one in this Apple support document?
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
B-rock

Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.

Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
The try
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My band recently got our album on itunes, but now it is saying that the album is unavailable. but the artwork still pops up and everything. what's going on?

my band recently got our album on itunes, but now it is saying that the album is unavailable. but the artwork still pops up and everything. people have bought the album and you can even listen to previews of it... but it wont let you click on the album art or title. what's going on?

You would have to talk to itunes or your label about this.
We are itunes store users, not Apple.

My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone?

My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone or how I can find out why it happened?

Restore your phone!!!
You may be wondering by now, iTunes is not detecting my phone, How do I do that?
Answer:- Just disconnect your phone from the computer. keep Itunes open on the PC. While holding the home button of the iphone plug the phone back in. Itunes will pop a message stating it has detected a phone in recovery mode. just follow the on screen instruction then to restore your phone. If your issue is still not resolved only an Apple technician can help you

I spent hrs fixing my iTunes since I did the update and it wiped out everything! I have put all of my iTunes on my external hard drive and it works but I got a new computer. I installed iTunes on the new computer but now the folders on my ehd are empty!

I am having a very hard time. First I finally got all of my music back into iTunes and then moved them all to my external hard drive. I set up iTunes to automatically put and get music from the external hard drive and whenever I open the drive al of the music is there. Now, I bought a new computer and went ahead and got iTunes all set up then tried to add folder to import from the external hard drive but all the music folders are empty! They show the names of the artists and the albums but there is nothing inside. Please help!!

If you've just moved the drive between systems then see Repair security permissions for iTunes for Windows just in case that reveals the missing files. Apply to a single album folder first as a test. Otherwise, if you've not done too much with the drive since things went missing, an undelete tool might recover the lost media. FreeRecover looks promising... Select the drive, use the options to get file paths and check file integrity, then, presumably, you can restore anything that has been deleted that looks recoverable. Backup to another drive when you're done.
tt2

TS1425 OK so I finally got it to turn on but now the click wheel is messed up.

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