What is Customer Statement in AR ?

Hi,
Pls tell me what is Customer Statement and how it is differ from Dunning letters ?
Thanks

A Statement gives a Customer complete record of their invoice, debit memo, chargeback, deposit, receipt, on-account credit, credit memo, and adjustment activity for a specific period.
You use dunning letters to inform your customers of past due invoices, debit memos, and chargebacks.
SO a dunning letter is a letter to the customer reminding them of their past due transactions and asking them to pay, whereas a customer Statement is just a record of all transactions.
In R12, dunning letters have been moved from AR to Advanced Collections. I believe you can only print historical dunning letters from AR now.
Hope this helps.
Thanks,
Anil

Similar Messages

What is a customer statement and when do we use it?

Hi,
What is a customer statement and when do we use it? An example in terms of business scenario would surely help me.

Hi,
In business sense Customer statment is the list of transactions that were executed over a period of time.
When ever customer buys the material from the company bill is generated and the same is debited to his account.
whenever customer pays the amount to the company, the amount will be credited to his account.
So the Customer statment will have the list of DEBIT and CREDIT entries.
There will be Reconciliation for every quarter with the customer by the company sales executive and related price, discounts, freight which might be excess or less will be settled

AR - Customer Statement - differences when compared with the Aging report

I am running the customer statement (the Print Statement program) 'as of date' say 11-Jun-09, and found that the 'Total Amount Due' for a customer is not agreeing back to the balance displayed on the Aging Screen (Navigation: Collections -> Customer Accounts [Aging butto]) for the customer.
The 'Total Amount Due' on the statement is greater than the balance on the aging report/screen.
It appears that the statement is selecting more receivables transactions (invoices, credit note, payments etc...) than the aging report is looking at. Also the aging buckets on the statement does not tie back to that on the aging screen /report for example the '4 Bucket Aging Report'.
My questions are:
1, Is it possible for the 'Total Amout Due' on the statement to differ from the balance on the aging report/screen?
2, What factors or reasons might cause the above senario to occur?
3, How can one start to investigate this in order to account for such differences?
Ideally what I would like to do is run a sql script that will show what is being selected for the statement 'as of' a particular date for a customer, and another sql that will show the same customer account balance and aging buckets at the same 'as of' date.
And perhaps another sql that would show the same customer open receivable transactions.
Thanks.

Hello.
This query will show you the customer open receivable transactions:
select c.customer_name,
decode(ps.class, 'PMT', 'Payment', 'INV', 'Invoice', 'DM', 'Debit Memo', 'CM', 'Credit Memo') Type,
ps.trx_number,
ps.trx_date "Inv Date",
ps.due_date "Due Date",
ps.acctd_amount_due_remaining "Amount Remaining"
from ar_payment_schedules_all ps,
ra_customers c
where c.customer_id = ps.customer_id
and ps.status = 'OP'
and ps.org_id = &orgID
and c.customer_number = &CustNumber
Octavio

Customer statements - Email & print at the same time - Is this possible?

Hi all,
We generate customer statements at regular intervals and send them to the customers, through mail, fax and email.
We have a print program which generates the customer statement. For some customers we want the statements to be printed as well as sent by e-mail simultaneously.
Can anyone please let me know which field, can we use to tell the system to look at if it has to only print / email / email & print.
We thought of using Bank statement field in the correspondence tab (KNB1-XAUSZ).
We created 4 values,
A - print
B - Email
C - print & email
D - Fax
However when we use 'C' the print program only sends the email, without printing.
Can anyone please let me know if I am using the wrong field? Is there any other field that can be used for our requirement.
Thanks in advance.
Krishna

Hi,
I know it is an old thread. Just to add to what Eduardo explained here, Answer for your question is, yes it is possible to control it through the selection- screen. No need for a new Z-program for this. Even if you check the OSS note 549119, it is only talking about controlling it through master data if you check the mentioned include LXFKOF01(whether Email id maintained or not)
What we have done is, we have controlled the same through correspondence types. We copied the existing ones into new ones starting with E*. For example: SAP01 to EAP01 to denote that these are all for emails. And we check the correspondence type in BTE 2310 which is available in parameter I_BKORM-EVENT. Based on that, you either set FINAA-NACHA = 'I' (Email) or FINAA-NACHA = '1' (Print) or even you can include fax as well.(FINAA-NACHA = '2').
If you have some hard coded stuff in your forms, what you can do is, you can reset the correspondence type back to SAP01 from EAP01 by using field symbols , by changing '(RFKORD10_PDF)BKORM-EVENT'. Make sure you use correct print program in place of RFKORD10_PDF.
So when you run F.27 or F.62 with SAP01, it will mass print and when your run the same with EAP01, it will mass email.
With regards,
Gokul

Balance Brought Forward Customer Statement

Hi there, everyone
Our company would like to print customer statements in a balance brought forward format. By "Balance Brought Forward" I mean that the statement starts with an Opening Balance (being the previous month's closing balance), then reflects all receipts (not applications), invoices, credit memos, debit memos, adjustments and discounts and then totals to a closing balance. It would also be ideal if a payment schedule could be printed detailing what portion of the final balance is due on what dates.
We are still on 10.7NCA, so if this functionality is available in 11 or 11i, please will someone let me know. Otherwise, if there is anyone out there who has done this, please can you send me some pointers.
Regards
Mark

Hello,
This issue should be solved in 2007 A / 2007 B version. Please clarify to which version you are referring.
Thanks for the input.

Customer statement from trace in SAP

Hi,
The business uses F.27 for customer statements and takes a printout.A customized form is created for the same. However I want to trace the form name in SAP?
How can I do it in SAP?

Hello,
You have pre-requisites for F.27
1. You must have maintained the indicator in customer or vendor master record. (1 or 2)
2. You cannot direct execute F.27. The pre-requisite for F.27 is FB12. In FB12, you should first request the system. At the time, the user should know what he or she is requesting. It is nothing but Correspondence type.
Please review the settings for correspondence. You will come to know how it has been linked up.
Your correspondence types are linked to a program and in turn this program is linked to a form.
SPRO
IMG ==> Financial Accounting => Customer Accounts => Line Items => Correspondence => Make Settings for correspondence.
Hope this helps you.
Regards,
Ravi

Customer Statement Ageing

Hi all expert, currently i have a Debit, Credit and Balance in Customer Statement.
How to create an ageging base on these amount? Have anyone tried before?
Could you please brief me.
Thanks
Regards,
Danny

Hi,
You are trying to count the invoice totals for Age 30 to 60, 61 to 90 and 90+,
Count the total payment for invoice no yet paid based on current month, 31 to 60, 61 to 90, and 90+
so for example
for the month of August + September, whatever invoice total was you want it to be displayed.
Yes, but it is based on customer balance.
If August produced 30, and September produced 40 then total for 30 to 60 would be 70?
NO.Let say Ageing Date is 31 OCT (always end month, user can select), 31-60 would be 40, 61-90 would be 30
Is that what you are trying to get at? If yes then have you setup calculating formulas yet?
No really. I have tried below statement, but no luck.
@Current
If {TABLE.PostingDate} In Aged0To30Days Then
{TABLE.Amount};
@Over30Days
If {TABLE.PostingDate} In Aged31To60Days Then
{TABLE.Amount};
@Over60Days
If {TABLE.PostingDate} In Aged61To90Days Then
{TABLE.Amount};
@Over90Days
If {TABLE.PostingDate} In Over90Days Then
{TABLE.Amount};

Customer Statement and DI API Invoices

Hi,
We are running SAP Business One 2007A PL5.
We have a number of invoices that have been created by the DI API used by the Radio Beacon/SAP interface. These invoices are not appearing on the customer statement.
The only noticable difference in the OINV table is that these invoices have a data source of 'O'.
It seems the statement is not recognising invoices with a data source of 'O'.
Has anyone else experienced this issue or have a fix for it?
Also, we have some invoices that have 'A' for Auto Summary... out of interest, what is this exactly?
Thanks,
Michael

Hi Michael,
I am not sure what the issue is, however, there has been quite some changes to the ageing and reconciliation functionality from version 2005 SP01 to 2007, the main change between these 2 versions is actually the ageing and the reconciliation functionality. So there might be something missing in the Invoices. Also, PL5 is a pretty early version of 2007.
Question 1 - are they appearing on the Customer Account Balance as it is opened from the BP Master Data?
For the data source 'A', I think it stands for the 'Document Generation Wizard'.
Thanks,
Jesper

Customer Statement URGENT

Hi Guys,
What is the stnadard T-code to generated customer statement or the program name.....
appreciated ur reply urgently.. thx

HI
Customer statement if your looking for leagcy report it is not available std SAP. We need to go ABAP development the tables are BSID (open item) BSAD (cleared items)
Thanks
Colin thomas

Customer Statement of Account

Dear All,
What is the T-code for Customer Statement of Account.
(Required for period i.e. From 1/04/2007 to 31/3/2008).
Regards,
Srikanthraj

VD04 - Customer account changes
FD10 -   Customer Account Balance
FD10N -   Customer Balance Display
FD10NA - Customer Bal. Display with Worklist
FD10NET - Customer Balance Display
FD11 -   Customer Account Analysis
Reward Points if useful.

Customer statement line item sorting

Hello SAP Gurus,
We use a customer statement which has SAP delivered program and 'z'type form, but our requirement is to sort the line items inside the statement.
I tried using o7s6 - Line item Corresponding sort variant (SPRO>F/A>F/A Global Settings-->Correspondence)in that how would I create a sorting variant that will sort line items based on due date.
And also I believe some configuration need to be done in variant for program i.e., SE38--> give the program name and execute (F8) --> in side this there are options to sorting by due date but I was not able to achieve what I want.
Can anyone please help me with this.
Thanks
Kishore
Message was edited by:
kishore

Hello
follow the link and you could get more info
http://help.sap.com/saphelp_erp2005vp/helpdata/en/01/a9c1cb455711d182b40000e829fbfe/frameset.htm
Editing Line Items
You can edit line items for a payment or an exception list at a second list level. You can use the following functions to help you edit line items:
Sort
Search
Change line layout
To edit line items of a payment, double-click the desired payment line.
The system then displays the open items of this payment on another screen.
Sorting Line Items
To sort open items, choose Edit ® Sort. This brings up an additional window where you can sort the line items according to four criteria and define a sequence (see "Sorting Payments" in Editing Payments).
Searching for Line Items
To search for particular open items, choose Edit ® Find. Select a search criterion and enter the desired values or value ranges (see "Searching for Payments" in Editing Payments).
Changing the Line Layout
To change the line layout, choose Settings ® Line Layout, and select the required line layout variant. There are four variants delivered with the standard system.
The standard setting for the sort, find, change line layout, and display totals functions depends on your system configuration. You can change it in Customizing.

Customer Statement in Balance Forward Format

Have Oracle introduced a customer statement in a Balance Brought Forward format as yet? We need the ability to print customer statements comprising:
(a) An opening balance (being the previous period's closing balance)
(b) Details of all credit memos, debit memos, invoices, adjustments, etc for the current period
(c) Receipts (as opposed to individual applications) i.e. if a customer pays $1000 in respect of 2 invoices of $500 each, a single entry displaying a credit of $1000 should appear on the statement
(d) A closing balance for the period
Additionally, it would be ideal if a payment schedule (indicating what potion of the balance is due when) could also be displayed on the statement (e.g. if the customer's balance is $1500; $700 may be due on 31-AUG, $500 may be due on 30-SEP and the balance may be due on 31-OCT.
We are still on 10.7NCA and I was wondering whether anyone knows whether this has since been implemented and, if not, whether there are plans to implement this. We have become so frustrated with not been able to do this that we are considering re-implementing a system that will provide this functionality.
null

Just to add to my question and be more specific -
On the customer recieveable ageing - I would like to add the rest of the address field as it only pull out the first line. Is there any way I can refresh the tables with the addtional field?
I found the PLD convertor is useful as I was able to add the field in for the address and then convert into the converted PLD2CR However the SAP format in crystal looks much neater and visually better looking than the PLD version.
I would like to add the address fields into the Crystal Report Version so It shows the complete address.
I have checked all the versions from SAP 8.8 PL 13 up to 8.81 PL09 and all only show the first line of the address for the customer.
Any suggestions would be greatly appreciate as to how I could get them in.
thanks
Paul

View State question - changing states and custom states

Hi all,
I'm working on an application that lets a user register for an event. Each event has associated child information: conferences, tickets, etc. associated with it. What I'm trying to do is create some sort of checkbox list so that, when a user clicks on an event to add it to his registration, the associated child information appears in the display so he can choose all this information at once. I have the list working and I've been trying to use a custom ItemRenderer to pop in the extra info for the user to select when he clicks on an event. The problem I'm having is that, when the user goes to click on a child to add it to his registration, my state is changing back from "selected" to "normal" and the child information disappears. So I guess I have two questions. One, am I even remotely on the right track here? If not, can someone suggest a better approach? Two, if this is the right approach, how do I solve the "disappearing child" problem? I tried creating a custom state that would set everything to visible, but I can't seem to figure out how to get into it...I tried just putting a click event on it and just doing an Alert.show(currentState) to see if I was even getting into my custom state, but I just kept switching between "normal" and "selected."
Code:
ItemRenderer:
<s:ItemRenderer name="eventItemRenderer"
xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
focusEnabled="false" xmlns:mx="library://ns.adobe.com/flex/halo" xmlns:registrationapi="services.registrationapi.*">
<fx:Script>
<![CDATA[
import mx.controls.Alert;
import mx.events.FlexEvent;
//this gets my data to populate the dropDown list when the parent event is selected
protected function checkbox1_clickHandler(event:MouseEvent, selectedEventCode:String):void
showPrimaryConferences = true;
getEventConferencesResult.token = registrationAPI.getEventConferences(selectedEventCode.name);
protected function comboBox_creationCompleteHandler(event:FlexEvent):void
getEventConferencesResult.token = registrationAPI.getEventConferences(data.EventCode);
]]>
</fx:Script>
<s:states>
<s:State name="normal"/>
<s:State name="hovered"/>
<s:State name="selected"/>
</s:states>
<s:Rect top="0" left="0" right="0" bottom="0">
<s:fill>
<s:SolidColor id="backgroundColor" color="0xFFFFFF" />
</s:fill>
</s:Rect>

<s:Path data="M 3.5 6.5 l 2 2 l 6 -7" includeIn="selected" right="2" verticalCenter="1">
<s:stroke>
<s:SolidColorStroke weight="2" caps="square" color="0x000000" />
</s:stroke>
</s:Path>
<fx:Declarations>
<s:CallResponder id="getEventConferencesResult"/>
<registrationapi:RegistrationAPI id="registrationAPI" fault="Alert.show(event.fault.faultString + '\n' + event.fault.faultDetail)" showBusyCursor="true"/>
</fx:Declarations>
<s:VGroup left="3" right="10" top="3" bottom="3">
<s:CheckBox name="{data.EventCode}" label="{data.EventTitle}" id="selectedEventCode" fontWeight="bold" click="checkbox1_clickHandler(event, selectedEventCode.name)" />
<s:Label text="{data.EventTitle}" id="selectedEventCodeLabel" fontWeight.selected="bold" />
</s:VGroup>
</s:ItemRenderer>
Thanks in advance for any suggestions!
~ amanda

I simplified the problem to it's essence and came up with this:
<?xml version="1.0" encoding="utf-8"?>
<mx:Application xmlns:mx="http://www.adobe.com/2006/mxml" layout="horizontal"
    creationComplete="init()">
    <mx:Script>
        <![CDATA[
            import mx.collections.ArrayCollection;
            [Bindable]
            public var lProvider:ArrayCollection;
            private function init():void
                var la:Array = [{label: "Conference", checked: true},
                                {label: "Tickets", checked: false}];
                lProvider = new ArrayCollection(la);
        ]]>
    </mx:Script>
    <mx:List id="cList" width="200" dataProvider="{lProvider}" itemClick="lProvider.refresh()">
        <mx:itemRenderer>
            <mx:Component>
                <mx:HBox width="100%">
                    <mx:CheckBox selected="{data.checked}" click="data.checked = event.target.selected"/>
                    <mx:Label text="{data.label}"/>
                </mx:HBox>
            </mx:Component>
        </mx:itemRenderer>
    </mx:List>
    <mx:VBox width="600">
        <mx:Panel title="Conference component" width="100%" height="200"
                visible="{lProvider.getItemAt(0).checked}"
                includeInLayout="{lProvider.getItemAt(0).checked}"/>
        <mx:Panel title="Ticket component" width="100%" height="200"
                visible="{lProvider.getItemAt(1).checked}"
                includeInLayout="{lProvider.getItemAt(1).checked}"/>
    </mx:VBox>
</mx:Application>
Does this help?
Dany

Calculate the day from posting day in Customer Statement Report PLD

Hi All,
I do try to copy the PLD of Customer Statement Report to make modify. I try to calculate the how many day from the posting date until today. What is the formula and operation for this calculation?
Also I found out that the posting on PLD is free text. How to get a real value from PLD? Any idea on this?

Greetings,
You can use a formula field to calculate the date diffrence between the posting date and the system / server date. But because the date value shows up with the DB specified type, you can 'chop up' the date into something more manageable, something along the lines of:
Field_XXX - (CONVERT(CHAR(8),GETDATE(),10))
where Field_XXX is your posting date field
* in my hurry to post i realised this was for the Query Manager, let me dig through my implementation folder for the right formula*
I dont quite understand your last line though:
"Also I found out that the posting on PLD is free text. How to get a real value from PLD? Any idea on this?"
Edited by: Davinder Singh on Mar 27, 2008 3:46 PM

AR CUSTOMER STATEMENT

HELLO,
Please let me know, what is a good customer statement report in SAP ( tcode or report name ) . The business wants to print the statement and send it to the customer.
Thanks.

Hi,
This is not only a transaction code and run a report.
You have to set this up in customizing by company code corespondence type. There are examples in the system. Perhaps you have to change the standard SAP script, ad headers, signature, .. info to it.
Paul

What is Customer Statement in AR ?

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