Why am I sometimes sending duplicate emails and why when I sometimes single click an incoming messages to view it in the viewer window  why does it open?

My computer got very touchy a few days ago as in the finder or in mail I would single click to select an item and it would open (rather than alloiwng me to just select it) or I would command select to select several items and they would open before I finished.
I did a complete reinstall and finder part of the problem is gone, but it still exists in Mail.  Also before the reinstall just about every email I sent would duplicate-- not it only happens occaisionally.
Anyone got any ideas-- thank you

Hi, ybg, and welcome to the Community,
Your detailed report (thank you) indicates to me your account has been compromised a second time.  Change your Skype account password immediately if you have not already done so, as well as that of any saved payment method on file.  I would also run a maintenance cycle on your computer/laptop, ensuring all patches and updates are installed.  Also run your preferred anti-virus/malware/spyware suite using the most recent virus signature files available.
You are right to contact Skype Customer Service to report this incident.  I have read that people experience problems reaching them, however please do continue to do so, choosing a different path through the various steps than you used the first time; try also using a different web browser.  I have also read that the instant message chat sessions with Customer Service agents appear as a pop-up dialogue box, which needs to be enabled or the connection to the agent will not process.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As a general proactive precaution, I would recommend reviewing how you access the internet, particularly seeking any vulnerabilities or patterns common to the first incident and this one.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

  • TS3276 Why am I receiving multiple duplicate emails and how do I stop this from happening

    Why am I receiving multiple duplicate emails after the initial message comes in, it keeps duplicating them. How do I fix this problem?

    For the mailbox where you are receiving duplicates ...
    Select the mailbox on the left of the Mail window.
    From the Mail menu bar top of your screen click Mailbox > Rebuild
    See if that helps the duplication issue.

  • Sending Duplicate emails using Mail and mBox for mac

    I have been sending duplicate emails inadvertantly recently.  It seems it's when I use mBox for mac (registered copy) in Mail to use my Hotmail with IMAP.
    I hadn't noticed it at first, but now I see everytime I send a mail I get 2 copies in my sent box.  I can turn off the store sent messages on server option to fix it (but that's the whole point of having IMAP!!), or I can turn off mBox for mac and it also seems to work (but then I can't use IMAP!).    I've also tried on the same machine from gmail, and iCloud accounts (MobileMe), and I had no issue at all.  I've also tried 2 different Hotmail accounts, and both of them send double messages every time I send. 
    I've searched for a loooooong time, and can't find anyone with a similar issue - but surely I'm not the only one?  I think anyone still using a hotmail account will eventually install something like mBox for mac if they've gone Mac recently - as I have.
    I checked the mail headers of the 2 mails, and they are quite different (masked where appropriate) -
    Mail 1 -
              From:   xxxxx <[email protected]>
              Subject:           Test 19th
              Date:           May 29, 2012 12:06:19 AM GMT+08:00
              To:   yyyyy <[email protected]>
      Content-Type:           text/plain
      Content-Transfer-Encoding:           7bit
              X-Smtp-Server:           smtp.live.com:[email protected]
              X-Universally-Unique-Identifier:           fb14cd4f-e68c-43fa-8d0b-950df8394fde
              Message-Id:           <[email protected]>
              Mime-Version:           1.0 (Apple Message framework v1278)
    Mail 2 -
              From:   xxxxx <[email protected]>
              Subject:           Test 19th
              Date:           May 29, 2012 12:06:19 AM GMT+08:00
              To:   yyyyy <[email protected]>
              X-Originating-Ip:           [zzz.zzz.zzz.zzz]
              X-Originating-Email:           [[email protected]]
              Message-Id:           <[email protected]>
              Received:           from [192.168.1.52] ([zzz.zzz.zzz.zzz]) by BLU0-SMTP71.phx.gbl over TLS secured channel with Microsoft SMTPSVC(6.0.3790.4675); Mon, 28 May 2012 09:06:21 -0700
      Content-Type:           text/plain
      Content-Transfer-Encoding:           7bit
              Mime-Version:           1.0 (Apple Message framework v1278)
              X-Mailer:           Apple Mail (2.1278)
              X-Originalarrivaltime:           28 May 2012 16:06:21.0350 (UTC) FILETIME=[D2B26460:01CD3CEB]
    I'm surprised I can't find anyone else with a similar issue.  I've submitted a support ticket with mBox/fluent factory, but I'm still not convinced it's their issue, and possibly a Mail on Mac issue.
    Does anybody have any suggestions?  Thanks for your help!

    @ Kokola
    Great staff!!! MBox Fluent Factory is very poor app.
    I was having problem with duplicated sent emails and cleaning up my inbox, sent items and deleting emails. Try to contact them via email for over 3 months and never got a reply!
    I just used the suggested configuration and my Entourage (email app for MAC) is working perfetcly. I can visualise all my online folders now!
    Thank you so much!
    mBox never addressed the issue and the duplicated emails reached new levels of annoyance but the good thing is that Hotmail and Outlook.com finally rolled out support for IMAP.
    Incoming Mail Server: imap-mail.outlook.com
    Outgoing Mail Server: smtp-mail.outlook.com
    http://windows.microsoft.com/en-us/windows/outlook/send-receive-from-app
    No more duplication issues once you switch over, and no need for a third party (mBox)software to bridge the missing feature gap.

  • Help...is there a way to send an entire text mesage thread to my email?  My phone is sending duplicate texts and everything I am reading says to delete message threads.  I have an IPhone 4. thanks

    Help...is there a way to send an entire text mesage thread to my email?  My phone is sending duplicate texts and everything I am reading says to delete message threads.  I have an IPhone 4. thanks

    You can try an app like PhoneView (Mac) or TouchCopy (Mac or PC). Both will allow you to archive text messages to your computer.

  • Outlook sends duplicate emails

    Some users may have encounter the issue that Outlook sends duplicate emails to the recipients, this can be really frustrating as the
    causes can be varied so that it’s really hard to troubleshoot . In this article, some most common causes will be introduced, which helps us troubleshoot this kind of
    issue.
    Send emails on Web first
    Before we determine whether it is a server side issue or Outlook client side issue, please logon the webmail, or OWA for Exchange Accounts, send some test emails to have
    the recipients to check again whether they receive duplicate emails. If the recipients don’t receive duplicate emails, we can tell it is probably an Outlook client issue.
    Anti-Virus program
    As some Anti-Virus programs may have been integrated with Outlook to keep the users from spams and viruses, it may also bring some issues sometimes. The program may also scan the outgoing emails and bring troubles, such as making the emails sent multiple
    times.
    Contact the program provider to know how to disable the integration with Outlook, and exit the Anti-Virus program temporarily, send test emails to see the result.
    Similar to Anti-Virus program integration, it can be some add-ins, we can run Outlook in Safe Mode as well:
    Run -> Type “outlook.exe /safe” in the blank box -> OK.
    If the issue is gone when Outlook is running in Safe Mode, disabling the add-ins which may fix the
    problem.
    Send/Receive interval conflict
    In Outlook we can set an interval according to which Outlook performs a Send/Receive task. Imagine there is an email with a large attachment needs to send, the sending process starts in the first Send/Receive task, but doesn’t complete when the second Send/Receive
    starts. Then Outlook may try to send the email again during the second Send/Receive task, which ends up with two same emails in the recipient’s Inbox.
    In Outlook 2013, under SEND / RECEIVE tab, click Send/Receive Groups -> Define Send/Receive Groups. We can then see the window below:
    The default interval is 30 minutes, if you think it’s too long you can make it shorter. My suggestion is not to set the interval too short, it should be at least 10 minutes, especially when you have multiple accounts setup in Outlook and always need to send
    emails with attachments.
    Server Timeouts
    This is particular for IMAP and POP accounts. When we have a slow Internet or the latency is high, Outlook may not get response from the Server in time, thus Outlook considers the connection to the server is lost, by default, after 1 minute.
    However, if the message has actually been sent in the bad Internet condition, but Outlook doesn’t get a response from the server, it may still try to submit the message in the Outbox in the next Send/Receive task.
    We can increase the Server Timeouts to 2 or 3 minutes in this scenario, it will be more probably that Outlook can get the correct response from the server if the message is sent.
    For IMAP:
    For POP:
    IMAP Sent Items options
    This is only for IMAP accounts. The recipient may not receive duplicate emails but the sender gets duplicate emails in the Sent Items folder.
    In Outlook, there are options for us to decide to save the sent items or not for IMAP accounts.
    Outlook 2010:
    Outlook 2013:
    The IMAP account provider may also save a copy on the Server, if you have configured to save a copy in Outlook, this may result in duplicate. In Outlook 2010, select “Do not save copies of sent items” under Sent Items tab; In Outlook 2013, check “Do not
    save copies of sent items” under Advanced tab. Then send test emails to check the result.
    Another thing to check is under FILE tab -> Options -> Mail -> Save messages -> Save copies of messages in the Sent Items folder, we can uncheck this option to see the result. What we should note is it’s a global option that applies to all accounts.
    If your provider doesn’t save emails on the server, it’s better not to uncheck this setting.
    To know if the provider saves the sent emails on the server, contact them or check the webmail settings.
    If you have anything to add or any feedback, feel free to let me know.
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    Hi,
    I found two related links, It might be caused by two or more Outlook clients are logged into the same mailbox at the same time, or some inappropriate configurations in Outlook.
    Outlook 2010 sending 2 emails when sending a email. (duplicate email)                                 
    http://social.technet.microsoft.com/Forums/office/en-US/8378baff-8c5a-47bc-90a6-8f9c61b2b394/outlook-2010-sending-2-emails-when-sending-a-email-duplicate-email?forum=outlook
    Duplicate Messages in Outlook
    http://blogs.technet.com/b/scotch/archive/2010/04/14/duplicate-messages-in-outlook.aspx
    Hope these can give you some hints , It's recommended to post in this forum if you still have issue about Outlook, they're more familiar with Outlook.
    Outlook IT Pro Forum
    http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
    Yolanda Zhu
    TechNet Community Support

  • Prevent Sharepoint 2010 workflow to send duplicate emails

    I have SharePoint 2013 as environment but am using SharePoint 2010 workflow on a list. There is a field in this list called "Order Status" which has different status such as Processing, Shipped, Cancelled, Hold. There is another list which updates
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    How do I prevent the workflow to send duplicate emails? I have seen that a flag could be setup to track the email sent once but that method does not work correctly and it still sends out duplicate emails. Or maybe I am not doing this correctly
    Any suggestions, comments or have anyone resolved this successfully
    Thanks Snehal H.Rana SharePoint Consultant

    Hi Snehal
    If you check the workflow history, you will probably see that every time an item is added or modified, the workflow runs twice. That’s why you’re receiving two email notifications. 
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    The solution for this problem is to add a step at the end of your workflow which will pause the workflow for a few minutes .
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    http://www.mssharepointtips.com/tip.asp?id=1145
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    as answer' if it helped
    you, also 'vote
    helpful' if you like this
    reply
    Amit Kotha

  • Why can't I send an email to a "group" if I have a group in my address book??

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    You are not doing anything wrong. Unfortunately, that's just the way that the built in mail app works. It really is a basic no frills mail app with not much to offer compared to other apps.
    There are third party apps that let you create groups and email to those groups. I don't use either of these, but I've seen them recommended here in the past.
    MailShot
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    Group Email!
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  • Why can't i send an email from a group in my contacts

    why can't i send an email from a group in my contacts? In the address bar of my email just shows up the title of my group...

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  • I need to send group email and forward group email?

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  • Why I can't send an email to hotmail?

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    Welcome to Apple Support Communities.
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