Why don't our links work in browser based help?

We are using RH8, Windows 7 and outputting to browser based AIR help.
We cannot get our links to work in browser based air help. These are links between projects. Links within projects work fine.
We output our help and it worked fine on our test system. We tested it on another system and it worked fine.
However, when we attached it to our application, the links between projects did not work.
We think it might have something to do with the address, which looks something like this
http://199.166.111.177/smartc/smartsol/mgproj/ etc. etc.
When we set up the links they were set to something like this
../../../smartc/smartsol/mgproj/ etc. etc.
We are thinking this might be the problem.
Our question is - is there a universal naming convention that will allow us to publish our help anywhere.
We don't put our help on a server and have people access it that way. We provide the help file and let the user put it anywhere they want.
I may not be saying this correctly.
any help is appreciated.
Pat

I'm having a similar problem, if I understand the original question, in accessing my AIR help from a server ...
Background:
In RH8 html, I've been creating a Web Help project have successfully integrating it into our product for a couple of years now (thanks to all on the forum who've helped me with bugaboos along the way, Peter et al!). The project is bundled in with our software and pushed out to our hardware device (let's call it a router) and the user can access their router's UI via a custom path and use the help when needed from their home network and remotely.
Today I've been looking at changing over to an AIR help end product to replace the Web Help project. In my initial tests, using the exact same project I'm using for the Web Help, when I push the AIR help out to my test bed I see a blank page when I access it. I'm using the same path and same files and have flushed my browser cache. When I build it, it is set as a "Browser Based Help". My thinking is something along the lines of certificates / security etc. but don't know and don't see a setting.
Any suggestions would be appreciated!
Update:
I may have a solution ... a developer noticed that in one of the .js files a file names "AC_OETags.js" was listed with caps. If you are running apache on your server it will not like the capitalization in referenced in the file (the actual name of the file can have caps). Once the link to the file was made lower case the help system worked as designed.
Good luck everyone.

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