Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. after Office Updates.

I cant cant use mail merge feature in Winword in conjunction with Abobe Acrobat 10 (pdfmaker add-in) after the recent Office April Windows and Office Updates.
Here is a quick note from the event viewer:
The program WINWORD.EXE version 14.0.7134.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1138
Start Time: 01d07dcede19c458
Termination Time: 15
Application Path: C:\Program (file:///C:/Program) Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Report Id:
Microsoft Word: Accepted Safe Mode action : Word experienced a serious problem with the 'acrobat pdfmaker office com addin' add-in. If you have seen this message multiple times, you should disable
this add-in and check to see if an update is available. Do you want to disable this add-in?.
I do not wish to disable the pdfmaker add-in as I use it to run mail merge on WORD and send 10s and 1000s of pdfs via email to external users. I am not sure what are my options here and I wish
someone could help me get to the root cause of the matter.
My environment is as follows:
Windows 7 x64 SP1
Office 2010 v 14.0.7128.5000
Adobe Reader MUI X and Adobe Acrobat X
Feroze

Hi,
As the event log indicated, this is due to acrobat pdfmaker office com addin doesn't work well with Microsoft Word.
I would suggest you go ahead and try to upgrade your Adobe product to the latest version and see if issue persists.
Or contact the support of Adobe and see if there is a known compatibility issue or not.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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BUGCHECK_STR: APPLICATION_FAULT_MEMORY_CORRUPTION_LARGE
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DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE
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00000000 00000000 memory_corruption!kernel32+0x0
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SYMBOL_NAME: memory_corruption!kernel32
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MODULE_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: ** Pseudo Context ** ; kb
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BUCKET_ID: APPLICATION_FAULT_MEMORY_CORRUPTION_LARGE_memory_corruption!kernel32
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~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~~~~~~~~
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AT THE BLANK LINE
AT THE COMMA
ETC.....
Thanks for reporting it b/c it's a very important bug.
''Toad-Hall [[#answer-670828|said]]''
<blockquote>
I've just tested this on my system.
Test one:
Copy pasted two email addresses from a column in an excel sheet.
One was above the other - no blank rows.
Pasted as two email addresses separated by a comma.
Sent and received ok, so the commas did not cause an issue.
Test two:
Created a blank line/row in excel sheet between the two email addresses, then copy pasted the two plus the blank line.
In TO field this was shown as: email address followed by two commas then last email address.
When sent this caused the second email address to become invalid. After fist comma, it added double quotes followd by a comma (where the blank line was positioned) then added another double quote just before the @ in the second email address. this made the second email address invalid.
So it is definately not working with blank lines.
First email received ok, second email returned a Mail Delivery Service Delivery Status Notification - Recipient address rejected: User unknown in virtual mailbox table.
However, if you imported the .csv file as an address book, you could use it within Thunderbird. If wanting to send one email to several people, then create Mailing Lists. This does not fix your scenario, but it will resolve the issue of sending one email to a group of valid email addresses.
Info on Mailing lists.
* https://support.mozilla.org/en-US/kb/how-create-and-use-mailing-lists
</blockquote>

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https://discussions.apple.com/thread/4010130
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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