0BBP_TD_SC_1 Header GUID in item record does not match Header GUID

Hi all,
We are testing shopping cart (Line Item) extractor (0BBP_TD_SC_1) and we are finding that for some shopping carts, the Header GUID in the item record does not match GUID in the header record.
The item record, however, has a field called 'DOC GUID' which matches the header GUID.
Also, Header and Item GUID in the item record are identical.
Is this how the extractor is supposed to work?
Any suggestions will be appreciated, and points will be assigned.
Edited by: RDA on Mar 20, 2009 10:34 PM

Isn't it in BUP_VENDOR_ID?

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    l_line_tbl OE_ORDER_PUB.Line_Tbl_Type;
    l_line_adj_tbl OE_ORDER_PUB.Line_Adj_Tbl_Type;
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    l_Line_Scredit_val_tbl OE_ORDER_PUB.Line_Scredit_Val_Tbl_Type;
    l_Lot_Serial_tbl OE_ORDER_PUB.Lot_Serial_Tbl_Type;
    l_Lot_Serial_val_tbl OE_ORDER_PUB.Lot_Serial_Val_Tbl_Type;
    l_action_request_tbl OE_ORDER_PUB.Request_Tbl_Type;
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    v_count number;
    v_transaction_type number;
    v_cust_id number;
    v_invoice_to number;
    v_ship_to number;
    v_itemid1 number;
    v_itemid2 number;
    v_itemid3 number;
    v_itemid4 number;
    v_itemid5 number;
    v_item_type1 varchar2(15);
    v_item_type2 varchar2(15);
    v_item_type3 varchar2(15);
    v_item_type4 varchar2(15);
    v_item_type5 varchar2(15);
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    where process_flag='N';
    cursor c_data is select * from XXSC_SALES_ORDER_IMPORT
    where process_flag='N';
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    fnd_global.apps_initialize(1681,51411,660);
    for c_data_val_rec in c_data_val
    loop
    v_remarks:=NULL;
    select count(*) into v_count from apps.oe_order_headers_all
    where cust_po_number=c_data_val_rec.iwb_no;
    if v_count > 0 then
    v_remarks:='Customer PO already used';
    end if;
    BEGIN
    select transaction_type_id into v_transaction_type
    from apps.OE_TRANSACTION_TYPES_tl
    where name like c_data_val_rec.BILL_TO||'-DOMESTIC';
    EXCEPTION
    WHEN NO_DATA_FOUND THEN
    v_remarks:=v_remarks||'Invalid trans type';
    END;
    BEGIN
    select cust_account_id into v_cust_id
    from apps.hz_cust_accounts hca,
    apps.hz_parties hp
    where hca.party_id=hp.party_id
    and hp.party_name=c_data_val_rec.CUSTOMER_NAME;
    EXCEPTION
    WHEN NO_DATA_FOUND THEN
    v_remarks:=v_remarks||'Invalid Customer name';
    END;
    BEGIN
    select SITE_USE_ID into v_invoice_to
    from apps.hz_parties hp,
    apps.hz_party_sites_v hps,
    apps.hz_cust_acct_sites_all hcasa,
    apps.hz_cust_site_uses_all hcsua
    where
    party_name=c_data_val_rec.CUSTOMER_NAME
    and hp.party_id=hps.party_id
    and hps.address1 like '%'||c_data_val_rec.BILL_TO||'%'
    and hps.site_use_type='BILL_TO'
    and hps.party_site_id=hcasa.party_site_id
    and hcasa.cust_acct_site_id=hcsua.cust_acct_site_id
    and SITE_USE_CODE='BILL_TO'
    and hcsua.Status='A';
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid BILL_TO';
    END;
    BEGIN
    select SITE_USE_ID into v_ship_to
    from apps.hz_parties hp,
    apps.hz_party_sites_v hps,
    apps.hz_cust_acct_sites_all hcasa,
    apps.hz_cust_site_uses_all hcsua
    where
    party_name=c_data_val_rec.CUSTOMER_NAME
    and hp.party_id=hps.party_id
    and hps.address1 like '%'||c_data_val_rec.SHIP_TO||'%'
    and hps.site_use_type='SHIP_TO'
    and hps.party_site_id=hcasa.party_site_id
    and hcasa.cust_acct_site_id=hcsua.cust_acct_site_id
    and SITE_USE_CODE='SHIP_TO'
    and hcsua.Status='A';
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid SHIP_TO';
    END;
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    BEGIN
    select distinct inventory_item_id into v_itemid1
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item1;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid ITEM1';
    END;
    BEGIN
    select distinct Item_type into v_item_type1
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item1;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid Itemtype1';
    END;
    END IF;
    IF c_data_val_rec.item2 is not null then
    BEGIN
    select distinct inventory_item_id into v_itemid2
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item2;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid ITEM2';
    END;
    BEGIN
    select distinct Item_type into v_item_type2
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item2;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid Itemtype2';
    END;
    END IF;
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    BEGIN
    select distinct inventory_item_id into v_itemid3
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item3;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid ITEM3';
    END;
    BEGIN
    select distinct Item_type into v_item_type3
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item3;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid Itemtype3';
    END;
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    BEGIN
    select distinct inventory_item_id into v_itemid4
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item4;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid ITEM4';
    END;
    BEGIN
    select distinct inventory_item_id into v_item_type4
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item4;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid Itemtype4';
    END;
    END IF;
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    BEGIN
    select distinct inventory_item_id into v_itemid5
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item5;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid ITEM5';
    END;
    BEGIN
    select distinct inventory_item_id into v_item_type5
    from apps.mtl_system_items_b
    where segment1=c_data_val_rec.item5;
    EXCEPTION
    WHEN OTHERS THEN
    v_remarks:=v_remarks||'Invalid Itemtype5';
    END;
    END IF;
    IF v_remarks is not null then
    update XXSC_SALES_ORDER_IMPORT
    set process_flag='E', remarks=v_remarks
    where iwb_no=c_data_val_rec.iwb_no;
    commit;
    END IF;
    end loop;
    for c_data_rec in c_data
    loop
    select transaction_type_id into v_transaction_type
    from OE_TRANSACTION_TYPES_tl
    where name like c_data_rec.BILL_TO||'-DOMESTIC';
    select cust_account_id into v_cust_id
    from hz_cust_accounts hca,
    hz_parties hp
    where hca.party_id=hp.party_id
    and hp.party_name=c_data_rec.CUSTOMER_NAME;
    select SITE_USE_ID into v_invoice_to
    from hz_parties hp,
    hz_party_sites_v hps,
    hz_cust_acct_sites_all hcasa,
    hz_cust_site_uses_all hcsua
    where
    party_name=c_data_rec.CUSTOMER_NAME
    and hp.party_id=hps.party_id
    and hps.address1 like '%'||c_data_rec.BILL_TO||'%'
    and hps.site_use_type='BILL_TO'
    and hps.party_site_id=hcasa.party_site_id
    and hcasa.cust_acct_site_id=hcsua.cust_acct_site_id
    and SITE_USE_CODE='BILL_TO'
    and hcsua.Status='A';
    select SITE_USE_ID into v_ship_to
    from hz_parties hp,
    hz_party_sites_v hps,
    hz_cust_acct_sites_all hcasa,
    hz_cust_site_uses_all hcsua
    where
    party_name=c_data_rec.CUSTOMER_NAME
    and hp.party_id=hps.party_id
    and hps.address1 like '%'||c_data_rec.SHIP_TO||'%'
    and hps.site_use_type='SHIP_TO'
    and hps.party_site_id=hcasa.party_site_id
    and hcasa.cust_acct_site_id=hcsua.cust_acct_site_id
    and SITE_USE_CODE='SHIP_TO'
    and hcsua.Status='A';
    IF c_data_rec.item1 is not null then
    select distinct inventory_item_id into v_itemid1
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item1;
    select distinct Item_type into v_item_type1
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item1;
    ELSE
    v_itemid1:= null;
    v_item_type1:= null;
    END IF;
    IF c_data_rec.item2 is not null then
    select distinct inventory_item_id into v_itemid2
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item2;
    select distinct Item_type into v_item_type2
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item2;
    ELSE
    v_itemid2:=null;
    v_item_type2:= null;
    END IF;
    IF c_data_rec.item3 is not null then
    select distinct inventory_item_id into v_itemid3
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item3;
    select distinct Item_type into v_item_type3
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item3;
    ELSE
    v_itemid3:=null;
    v_item_type3:=null;
    END IF;
    IF c_data_rec.item4 is not null then
    select distinct inventory_item_id into v_itemid4
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item4;
    select distinct Item_type into v_item_type4
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item4;
    ELSE
    v_itemid4:= null;
    v_item_type4:= null;
    END IF;
    IF c_data_rec.item5 is not null then
    select distinct inventory_item_id into v_itemid5
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item5;
    select distinct Item_type into v_item_type5
    from apps.mtl_system_items_b
    where segment1=c_data_rec.item5;
    ELSE
    v_itemid5:= null;
    v_item_type5:= null;
    END IF;
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    l_header_rec.order_type_id := v_transaction_type;
    l_header_rec.ordered_date := c_data_rec.iwb_date;
    l_header_rec.sold_to_org_id := v_cust_id;
    l_header_rec.price_list_id := 93174;
    l_header_rec.cust_po_number := c_data_rec.iwb_no;
    l_header_rec.ship_to_org_id := v_ship_to;
    l_header_rec.invoice_to_org_id := v_invoice_to;
    l_header_rec.CONTEXT:='566' ;
    l_header_rec.ATTRIBUTE1:=c_data_rec.DELIVERY_TYPE;
    -- l_header_rec.freight_term_code = NULL;
    l_header_rec.operation := OE_GLOBALS.G_OPR_CREATE;
    -- FIRST LINE RECORD. Initialize record to missing
    if c_data_rec.item1 is not null and
    c_data_rec.item2 is not null and
    c_data_rec.item3 is not null and
    c_data_rec.item4 is not null and
    c_data_rec.item5 is not null then
    l_line_tbl(1) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(1).inventory_item_id :=v_itemid1;
    l_line_tbl(1).ordered_quantity := c_data_rec.quantity1;
    l_line_tbl(1).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(1).UNIT_SELLING_PRICE := c_data_rec.price1;
    l_line_tbl(1).UNIT_LIST_PRICE := c_data_rec.price1;
    l_line_tbl(1).attribute13:= v_item_type1;
    l_line_tbl(1).operation := OE_GLOBALS.G_OPR_CREATE;
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    -- SECOND LINE RECORD
    --elsif c_data_rec.item2 is not null then
    l_line_tbl(2) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(2).inventory_item_id := v_itemid2;
    l_line_tbl(2).ordered_quantity := c_data_rec.quantity2;
    l_line_tbl(2).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(2).UNIT_SELLING_PRICE := c_data_rec.price2;
    l_line_tbl(2).UNIT_LIST_PRICE := c_data_rec.price2;
    l_line_tbl(2).attribute13:=v_item_type2;
    l_line_tbl(2).operation := OE_GLOBALS.G_OPR_CREATE;
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    -- THIRD LINE RECORD
    --elsif c_data_rec.item3 is not null then
    l_line_tbl(3) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(3).inventory_item_id := v_itemid3;
    l_line_tbl(3).ordered_quantity := c_data_rec.quantity3;
    l_line_tbl(3).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(3).UNIT_SELLING_PRICE := c_data_rec.price3;
    l_line_tbl(3).UNIT_LIST_PRICE := c_data_rec.price3;
    l_line_tbl(3).attribute13:=v_item_type3;
    l_line_tbl(3).operation := OE_GLOBALS.G_OPR_CREATE;
    --end if;
    -- FOURTH LINE RECORD
    --elsif c_data_rec.item4 is not null then
    l_line_tbl(4) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(4).inventory_item_id := v_itemid4;
    l_line_tbl(4).ordered_quantity := c_data_rec.quantity4;
    l_line_tbl(4).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(4).UNIT_SELLING_PRICE := c_data_rec.price4;
    l_line_tbl(4).UNIT_LIST_PRICE := c_data_rec.price4;
    l_line_tbl(4).attribute13:=v_item_type4;
    l_line_tbl(4).operation := OE_GLOBALS.G_OPR_CREATE;
    --END IF;
    -- FIFTH LINE RECORD
    --elsif c_data_rec.item5 is not null then
    l_line_tbl(5) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(5).inventory_item_id := v_itemid5;
    l_line_tbl(5).ordered_quantity := c_data_rec.quantity5;
    l_line_tbl(5).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(5).UNIT_SELLING_PRICE := c_data_rec.price5;
    l_line_tbl(5).UNIT_LIST_PRICE := c_data_rec.price5;
    l_line_tbl(5).attribute13:= v_item_type5;
    l_line_tbl(5).operation := OE_GLOBALS.G_OPR_CREATE;
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    c_data_rec.item2 is not null and
    c_data_rec.item3 is not null and
    c_data_rec.item4 is not null then
    l_line_tbl(1) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(1).inventory_item_id :=v_itemid1;
    l_line_tbl(1).ordered_quantity := c_data_rec.quantity1;
    l_line_tbl(1).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(1).UNIT_SELLING_PRICE := c_data_rec.price1;
    l_line_tbl(1).UNIT_LIST_PRICE := c_data_rec.price1;
    l_line_tbl(1).attribute13:= v_item_type1;
    l_line_tbl(1).operation := OE_GLOBALS.G_OPR_CREATE;
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    -- SECOND LINE RECORD
    --elsif c_data_rec.item2 is not null then
    l_line_tbl(2) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(2).inventory_item_id := v_itemid2;
    l_line_tbl(2).ordered_quantity := c_data_rec.quantity2;
    l_line_tbl(2).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(2).UNIT_SELLING_PRICE := c_data_rec.price2;
    l_line_tbl(2).UNIT_LIST_PRICE := c_data_rec.price2;
    l_line_tbl(2).attribute13:=v_item_type2;
    l_line_tbl(2).operation := OE_GLOBALS.G_OPR_CREATE;
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    -- THIRD LINE RECORD
    --elsif c_data_rec.item3 is not null then
    l_line_tbl(3) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(3).inventory_item_id := v_itemid3;
    l_line_tbl(3).ordered_quantity := c_data_rec.quantity3;
    l_line_tbl(3).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(3).UNIT_SELLING_PRICE := c_data_rec.price3;
    l_line_tbl(3).UNIT_LIST_PRICE := c_data_rec.price3;
    l_line_tbl(3).attribute13:=v_item_type3;
    l_line_tbl(3).operation := OE_GLOBALS.G_OPR_CREATE;
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    l_line_tbl(4).inventory_item_id := v_itemid4;
    l_line_tbl(4).ordered_quantity := c_data_rec.quantity4;
    l_line_tbl(4).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(4).UNIT_SELLING_PRICE := c_data_rec.price4;
    l_line_tbl(4).UNIT_LIST_PRICE := c_data_rec.price4;
    l_line_tbl(4).attribute13:=v_item_type4;
    l_line_tbl(4).operation := OE_GLOBALS.G_OPR_CREATE;
    elsif c_data_rec.item1 is not null and
    c_data_rec.item2 is not null and
    c_data_rec.item3 is not null then
    l_line_tbl(1) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(1).inventory_item_id :=v_itemid1;
    l_line_tbl(1).ordered_quantity := c_data_rec.quantity1;
    l_line_tbl(1).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(1).UNIT_SELLING_PRICE := c_data_rec.price1;
    l_line_tbl(1).UNIT_LIST_PRICE := c_data_rec.price1;
    l_line_tbl(1).attribute13:= v_item_type1;
    l_line_tbl(1).operation := OE_GLOBALS.G_OPR_CREATE;
    --end if;
    -- SECOND LINE RECORD
    --elsif c_data_rec.item2 is not null then
    l_line_tbl(2) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(2).inventory_item_id := v_itemid2;
    l_line_tbl(2).ordered_quantity := c_data_rec.quantity2;
    l_line_tbl(2).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(2).UNIT_SELLING_PRICE := c_data_rec.price2;
    l_line_tbl(2).UNIT_LIST_PRICE := c_data_rec.price2;
    l_line_tbl(2).attribute13:=v_item_type2;
    l_line_tbl(2).operation := OE_GLOBALS.G_OPR_CREATE;
    --end if;
    -- THIRD LINE RECORD
    --elsif c_data_rec.item3 is not null then
    l_line_tbl(3) := OE_ORDER_PUB.G_MISS_LINE_REC;
    l_line_tbl(3).inventory_item_id := v_itemid3;
    l_line_tbl(3).ordered_quantity := c_data_rec.quantity3;
    l_line_tbl(3).CALCULATE_PRICE_FLAG :='N';
    l_line_tbl(3).UNIT_SELLING_PRICE := c_data_rec.price3;
    l_line_tbl(3).UNIT_LIST_PRICE := c_data_rec.price3;
    l_line_tbl(3).attribute13:=v_item_type3;
    l_line_tbl(3).operation := OE_GLOBALS.G_OPR_CREATE;
    end if;
    -- CALL TO PROCESS ORDER
    OE_Order_PUB.Process_Order(
    p_api_version_number=>1.0,
    p_header_rec => l_header_rec,
    p_line_tbl=> l_line_tbl,
    p_line_adj_tbl=> l_line_adj_tbl,
    -- OUT variables,
    x_header_rec =>l_header_rec
    , x_header_val_rec =>l_header_val_rec
    , x_Header_Adj_tbl =>l_Header_Adj_tbl
    , x_Header_Adj_val_tbl =>l_Header_Adj_val_tbl
    , x_Header_price_Att_tbl =>l_Header_price_Att_tbl
    , x_Header_Adj_Att_tbl =>l_Header_Adj_Att_tbl
    , x_Header_Adj_Assoc_tbl =>l_Header_Adj_Assoc_tbl
    , x_Header_Scredit_tbl =>l_Header_Scredit_tbl
    , x_Header_Scredit_val_tbl=>l_Header_Scredit_val_tbl
    , x_line_tbl =>l_line_tbl
    , x_line_val_tbl =>l_line_val_tbl
    , x_Line_Adj_tbl =>l_Line_Adj_tbl
    , x_Line_Adj_val_tbl =>l_Line_Adj_val_tbl
    , x_Line_price_Att_tbl =>l_Line_price_Att_tbl
    , x_Line_Adj_Att_tbl =>l_Line_Adj_Att_tbl
    , x_Line_Adj_Assoc_tbl =>l_Line_Adj_Assoc_tbl
    , x_Line_Scredit_tbl =>l_Line_Scredit_tbl
    , x_Line_Scredit_val_tbl =>l_Line_Scredit_val_tbl
    , x_Lot_Serial_tbl =>l_Lot_Serial_tbl
    , x_Lot_Serial_val_tbl =>l_Lot_Serial_val_tbl
    , x_action_request_tbl =>l_action_request_tbl,
    x_return_status=> l_return_status,
    x_msg_count=> l_msg_count,
    x_msg_data=> l_msg_data);
    if l_msg_count > 0 then
    for l_index in 1..l_msg_count loop
    l_msg_data := oe_msg_pub.get(p_msg_index => l_index, p_encoded => 'F');
    update XXSC_SALES_ORDER_IMPORT
    set process_flag='E',remarks=l_msg_data
    where iwb_no=c_data_rec.iwb_no;
    commit;
    dbms_output.put_line('Order Failed.'||l_msg_data);
    end loop;
    end if;
    -- Check the return status
    if l_return_status = FND_API.G_RET_STS_SUCCESS then
    update XXSC_SALES_ORDER_IMPORT
    set process_flag='Y',ORDER_NUMBER=l_header_rec.order_number,remarks='SUCCESS'
    where iwb_no=c_data_rec.iwb_no;
    commit;
    fnd_file.put_line (fnd_file.output,'Order no:'||l_header_rec.order_number||' Created for the IWB no:'||c_data_rec.iwb_no);
    dbms_output.put_line('Order..'||l_header_rec.order_number);
    Else
    dbms_output.put_line('Order Failed.');
    end if;
    commit;
    END LOOP;
    End;
    /

    Your code always sends 4 line records with each header. Code is not checking if it belongs to same header or not. Please check your code.

  • Your credit card does not match your bank's records

    your credit card does not match your bank's records. appears at purchase in itunes store.
    2 months with no solution on this. Nothing has changed with my bank at all. Yet apple was able to bill the same card for my mobile me acct. so the card does in fact work! I emailed and got what I already knew. see below, then my reply.
    Dear Eric,
    You can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
    To update your billing address or credit card number, follow these steps:
    1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
    http://www.apple.com/itunes/download
    Eric, installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
    2) Click this link: http://phobos.apple.com/accountSummary
    iTunes will automatically launch and the sign-in dialog will appear.
    3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
    4) On your Apple Account Information page, click Edit Payment Information
    Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
    5) When all of the information is up to date, click Done.
    When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
    Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
    Thank you for your time. If you have any other questions or concerns, regarding your iTunes Store account, Eric, please feel free to reply to this email. Have a great day.
    Sincerely,
    Timothy
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Please Note:I work Sunday 9:00 to 6:00 Tuesday and wednesday 9:00 to 6:00 Friday and Saturday 9:00 to 6:00 Central Standard Time
    Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
    My reply
    I've read the support pages through and through and have gone through all of these steps in the past. Nothing on my end has changed. This card has been used for approx three years now, never to have been edited. As stated... In the midst of all of this difficulty, you were able to bill the same card for my mobile me subscription. Which should technically not gone through due to the supposed billing info not matching my bank's records! So quite simply, my card does work, this is something on your end, not my bank.
    And I did however change the type case to match my statement to no avail. This never made a difference in the past, but I tried it regardless.
    After attempting things for two months, I am growing tired of trying to spend my money on Apple. I will try one more suggestion if one is available. After that, I have had great success with the amazon store and may have to flip over to them. My time is way too valuable to be troubleshooting a problem I did not create.
    any specific help would be appreciated (please do not copy and paste tips from the support pages... been there)
    Eric

    As a follow up to my last post, I thought I would offer you my customer service experience as I am hoping you can avoiding going through what I've been through and that this will save you some time.
    I'm listing the discourse chronologically for your convenience:
    Specific request: My credit card or billing information is not accepted
    Details:
    iTunes says my credit card information does not match my bank information and will not let me make purchases. I have updated my account information and I still cannot make purchases. I get the same message that my card does not match my bank's information- which it does.
    Please help.
    TrackID: 1--------------
    Dear ----------,
    Welcome to Apple iTunes Store Customer Support. My name is Snehashish.
    I am sorry to hear that you haven't been able to make purchases on the iTunes Store with your credit card. I know this is frustrating, and I will try to provide as much information as I can to help you resolve it.
    -----------, upon checking your account I find your credit card will be expired after this month. So you have to change it then. I suggest you to change it now or contact your credit card company as it is declined by iTunes.
    The iTunes Store has been unable to verify an authorization from your credit card company. There are several possible reasons for this:
    - Your credit card company's servers may have been busy. Trying again later may resolve the issue.
    - Your card may not have been activated yet. If so, you will need to activate it.
    - You may need to call your credit card company before the authorization is approved.
    - You may need to ensure that you correctly located the credit card's security code. To see instructions for locating the security code, choose View My Account from the iTunes Store menu, sign in to your account, click Edit Payment Information, and then click the "What is this?" link next to the Security Code field.
    - Your billing name or address does not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure its records are up to date and match exactly what you are entering as your billing information.
    --------, please follow these steps to confirm or update your account information:
    1) Go to the My Apple ID site at:
    http://appleid.apple.com/
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
    3) Click the "Manage your account" link.
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
    5) Click "Addresses" in the left column.
    6) Confirm or edit your information.
    7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
    8) Click Save Changes.
    Once your information is updated, try placing an order on the iTunes Store again. If the iTunes Store still cannot obtain an authorization for your card, it means that your billing information is still incorrect, either with your credit card company or with its verification system, which may be handled by another company.
    Fortunately, you may be able to make iTunes Store purchases with another payment method. For example, if PayPal accepts your credit card, you can use your PayPal account to buy from the iTunes Store. If you need more information about using PayPal on the iTunes Store, please let me know.
    ------, I hope this information is helpful. Thank you for your interest; I am pleased that you want to be an iTunes Store customer. Have a great day!
    Sincerely,
    Snehashish
    iTunes Store Customer Support
    Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
    Follow-Up: 1----------------
    Hello again,
    I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
    Sincerely,
    Snehashish
    iTunes Store Customer Support
    Greetings Snehashish,
    When I wrote my original ticket it was to address the issue of the fact I had already updated my credit card information and I was still receiving the error message of "my credit card not matching my bank information" in iTunes. Giving me instructions on how to update my account information was not helpful because I had already taken that step. So, no, my problem remains unresolved and I am unable to make any purchases in iTunes or update my iPhone.
    Luckily, the item I was looking to purchase was available on Amazon digitally so I went ahead and bought it there without any problem whatsoever with my credit card- furthering the mystery and the enigma that is iTunes rejection of my credit card.
    Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
    Thank you,
    Dear ------------,
    Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
    I am glad to hear that your credit card works on another website. Some of our customer resolves this type of issue by removing credit card from their account, buy a free app and then re-add the credit card to account. I suggest you to try that.
    ---------, please delete the credit card information from your account:
    1) Open iTunes and sign in to the iTunes Store.
    2) Select "View My Account" from the Store menu.
    3) Enter your password and click the View Account button.
    4) Click the Edit Payment Information button.
    5) Select "None" as the payment type.
    6) Click the Done button at the bottom of the page.
    After you select the "None" option, please attempt to download a free App from iTunes Store. Then sign out from your account and sign in back and re-add your credit card information.
    --------, then, please follow these steps to confirm or update your account's information:
    1) Go to the My Apple ID site at:
    http://appleid.apple.com/
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
    3) Click the "Manage your account" link.
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
    5) Click "Addresses" in the left column.
    6) Confirm or edit your information.
    7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
    8) Click Save Changes.
    Once your information is updated, try placing an order on the iTunes Store again.
    If you have further questions or concerns, please feel free to contact me again. Have a nice day, ----------!
    Hello again Snehashish,
    My address is confirmed and matches my bank account. I followed the steps as you directed with deleting my information downloading the free application and then re-entering my payment information. I continue get the error message that my credit card information does not match my bank's records. I have as of today called the bank and confirmed twice that my banking address is correct. The error is not happening on the banking side of the equation.
    Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
    Thank you very much,
    Dear -------,
    Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
    Thank you for your response. Upon reviewing your account I find you removed that credit card successfully. I suggest you to update that information to start purchasing. You can also use gift card as well.
    --------, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
    To update your billing address or credit card number, follow these steps:
    1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
    http://www.apple.com/itunes/download
    Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
    2) Click this link:  <link to launch itunes>
    iTunes will automatically launch and the sign-in dialog will appear.
    3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
    4) On your Apple Account Information page, click Edit Payment Information
    Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
    5) When all of the information is up to date, click Done.
    When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
    Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
    ---------, if you have further questions or concerns, please feel free to contact me again. Have a nice day!
    Despite already having the current version of iTunes, I re-downloaded the program and installed it on my computer. I logged into the link you sent me. I entered in my banking (again and without mistake) information exactly as it is on my billing information. I have now entered my credit card information correctly on iTunes repeatedly- it has not deviated nor changed and there has never been a mistake in my data entry. I have used this credit card at other locations and online stores without error and my banking and credit card information is correct.
    I entered a credit card I DO NOT want to use in conjunction with my iTunes account and it was accepted without incident or error message. The problem is that the card I do want to use, that I NEED to use to make purchases on iTunes is not accepted. Both cards are issued through the same bank- one is debit and one is credit and they both link to the same bank account with the same home address. The debit card is being rejected and the credit card is accepted. My problem is not my address nor the account number as both have been entered correctly multiple times. iTunes is rejecting my particular card even though it is working and matches my bank information. This is the card I have always used to make purchases on iTunes and this error started when my old card expired and I attempted to update my account.
    Every time I re-enter my credit card and try to make a purchase and I always get the following message:
    "There are errors or omissions in the information. Please correct the indicated items: Your credit card does not match your bank's records. Please enter a US credit card and a matching billing address."
    I have reset, re-downloaded, and re-entered everything on my end multiple times resulting in the same error from iTunes. I want to know what is happening with my account. If you do not have a solution then please escalate this ticket and please put me in contact with someone who can help me.
    Thank you for your time,
    I found my solution in the Apple Support Community. It had nothing to do with my information being incorrect. I do not require your assistance any longer.
    My issue resolution was actual very simple and came from this page. iTunes has a bug where it will not accept your information but if you add your credit card under you account in the Apple Store and CONFIRM then it will appear in your iTunes account automatically. I could have saved hours of email, calls to the bank and stupid angst if I had looked this up instead of TRYING to use Apple Customer Support. I've learned my lesson. I just want you to know that iTunes is bugged and broken in this respect and no matter how many times you enter your information IT DOESN'T WORK. I hope this helps someone else.
    Apple please tell your customer support people how to actually help instead of having them paste in worthless form letters on how to use a credit card with iTunes. Obviously it iTunes that is broken.
    PLEASE FIX.

  • Error : Contract does not match customer and item information[OSCI.ManufSN]

    I need to add Service Call from Service Contract through DIAPI. "Mfr. Serial no" is set as  "Unique serial no by" in system general settings.
    Creating two Customer Equipment Card from the cfl provided on Service Contract in Item Tab and Internal serial is blank in created Cutomer Equipment Card.
    One is terminated and other is active have the same ItemCode but different customers then while adding Service Contract I am paraller generating service call through DIAPI but the system is throughing error - "Contract does not match customer and item information [OSCL.IntrnalSN]"
    Thanks
    deepak gaur

    HI,
    Service Contract can be for a specific customer
    The contract type cound be (Coverage):
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    2. Including specific serial numbers
    3. Including item groups
    The status every case should have to be Enabled/Approved  for valid contract (OCRT.Status = 'A').
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    Ex:
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    János

  • Currency conversion - Line item total does not tally with account balance

    hi guys!
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    2. i might need to retrieve some FI documents whic were archived. how do i retrieve archived documents
    3. i might also be required to delete(if its an option) some records so tha line item total will tally with account balance

    put a break-point @
    if t_balance_items_hw[] <> t_balance_account_hw[] or
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        perform dequeue_account.
        message e099.
    *   Summe der Einzelposten stimmt nicht mit Kontensaldo überein. ->
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    Short text
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    Caution: Company policy must be in place to ensure that this does not happen.
    Some G/L accounts cannot be managed on an open item basis, especially G/L accounts that are used in account determination for automatic transactions (for example, accounts set up for transactions MVA or VVA, or accounts which are posted to using posting keys set up for account type M).
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    The account must be blocked from posting since any new documents posted at the same time as converting documents and postings for this account would not be entered.
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    Regards
    Prabhu
    Message was edited by: Prabhu Peram

  • Purchase info record does not exists in purchase organization 1000

    Hi experts,
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    Thanks & Regards,
    Poorna.

    Hi Guys,
              Thanks for all yours responses, Actually what deepak said was right, but in my IDES system i am not able to create new entries in assign plant to std purchase org. I found the database view for that, V_001W_E its for table T001W. So i looked into that table i found that std purchase org was given as 1000. i made direct entries in that table, i thought the reason for this may be due to , that i copied plant from 1000. After making entries , i did not got the error message that was i am previously getting.
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  • Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

    ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

    - See:
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    - If still problem contact iTunes by:
    Contact iTunes

  • Why does my app store account tell me that my payment method does not match my bank's records. my card is valid and works for iTunes but not the app store.

    While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • Visual Studio 2012 SharePoint Project Error : The partial project item type does not have a value for this property

    Hi,
    I am getting this error from visual studio 2012 whenever i try to create the following project types:
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    The error is as mentioned below
    "The partial project item type does not have a value for this property"
    Due to this the when I add above type of items in my project, they show a red cross icon against them.
    Please let me know If have you any solution?

    Hi
    I had same issue. Below is the solution
    Installing
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  • Getting error 'Item 00000 does not exist' while creating a salse order

    Hi All,
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    When creating the sales order through VA01 even though the error message comes, but on hitting the enter button the processing goes further. But when creating the sales order through the background program the processing stops the moment the error message comes and the Sales Order does not get created.
    Your valuable suggestions for helping us resolving this issue will be highly appreciated.
    Regards,
    Geeta

    HI Geeta
    As per your post "Problem is when you are executing VA01 in background sales orders are not generating due to error message".
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    try and revert

  • Error "Item 000010 does not exist" while creating sales order in VA01

    Dear All,
    As per customer requirement we are trying to validate shipping data( item level) and unloading point( item level)  by customer enhancement.
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    INCLUDE:                ZXVVAU05
    Inside include we have written validation code that if user enters any wrong value for shipping data or unloading data
    system will throw error message accordingly.
    It is working fine and we are getting error message if wrong shipping data or unloading data is entered.
    But after the error message is displayed if we try to save the sales order  again system throws a STOP message as a POPUP
    saying "Item 000010 does not exist".
    Now,if we enter proper shipping data or unloading data and try to save the salesorder it is throwing error "Item 000010 does not exist"..
    Please let me know your valuable input on this.
    Regards
    Arindam
    Edited by: Arindam Ganguly on Mar 11, 2010 1:55 PM

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    Edited by: Breakpoint on Mar 11, 2010 3:29 PM

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