2 minor issues need help with one BBM and one email

I am hoping someone can help with this
the BBM issue is one of my contacts that has the z10 doesn't show option for my to video chat with him all my other contacts do and he has it displayed on his side and all his options are set same as mine
second question is since i set up my activesync email it has pushed a password on my phone everytime it goes to sleep and i go to options and cannot turn off the device password option.
Hope someone has some ideas

It sounds like the account you connected to for ActiveSync has an IT policy that requires the password. You can't get around it. You'd have to talk to them.
For BBM, have you verified the PIN is correct on each end? Can you BBM directly with this person? You both have to be on wifi, as well.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

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    "beWILLdered_" <[email protected]> wrote in
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    > hello, everyone.
    > I am in the process of designing a new website for
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    > researching nicely designed pages to use as inspiration,
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    > an
    > update, so there has to be an easier way.
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    > have
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    ==================
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    - Template Triage!
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    "Bobbi67" <[email protected]> wrote in
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