3rd gen Ipod doesn't mount

My 3rd Generation 40 gig Ipod will not mount on my G5 Power PC or in iTunes. My 40 gig 3rd generation will mount on my G4 Powerbook with the same system software and iTunes version 7.0.2 that is installed on my PowerPC G5. I have used disk utility, rebooted my Ipod and done everything but reinstall iTunes which I would rather not do for obvious reasons. Any help anyone?

All of this was great, but a first and very basic step, connectivity is missing from Apple's FAQs. After spending several hours following Apple's steps, my iPod still doesn't show up in the Finder, in iTunes or System Profiler. I have two 3rd generation fireWire cords, a PowerMac Dual 867 G4 running Mac OS 10.3.9. This problem started when when switched to iTunes 7.0.2. I never connected the iPod to iTunes 7.0.1 (which wasn't out all that long). I have two other FireWire appliances, external CD-RW and iSight camera. Both appear in theh System Profiler when I plug them in to the computer. The issue is connections. We should always start troubleshooting with a connection test. The iPod ReSets, but cannot be Restored. Why? No connectivity. It does recharge. If the system can sense the iPod enough to recharge, it should sense the iPod in the System Profiler using the FireWire search. Not much help, but a curious predicament for an iPod that is working perfectly fine. I just can't update my music.

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3rd Gen. iPod -- can't mount with FireWire, can't restore

When my 3rd gen. iPod is plugged into an Apple computer by USB, it mounts but it won't charge. When it's plugged in by Firewire, it charges but won't mount.
When it's plugged into a Windows computer by Firewire, it charges but won't mount. When it's plugged in by USB, it doesn't charges and doesn't mount.
This was tested using multiple cords with the same results.
The problem seems to be with the software currently installed on my iPod. But I cannot restore the software in OS X, because the iPod won't mount with Firewire (which is necessary for a restore). And I can't restore it in Windows because it won't mount at all (I think it's because I originally formatted it on an Apple).
What can I do?

I am having the same problem with my 3rd generation iPod. I've made several posts here just to discover MANY more with the same problem.
I did get one reply that was helpful:
There is a cable available through the apple store
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wo/2.RSLID?mco=5 2A56EB0&nplm=M9688G%2FA
It plugs into the bottom of your iPod and has two cords: 1 firewire and 1 USB. Plug both cables in to their respective ports and you have a fully functioning iPod.
This is a klunky fix but it works and is cheaper than a new iPod.
I'm guessing that the June update screwed up the way our iPods communicate to their host computers, knocking out firewire.
Two years ago I had a 1st generation iPod that crashed after an update. Fortunately I had an extended warranty and was able to get a new one at no charge. Interestingly, there was another update that would have fixed the older iPod. I'm hoping for another update like that.
I can hardly believe that Apple would be so sinister as to sabotage everyones iPods in order to get them to buy new ones but it sure feels like it.
It looks like its time for a sixth 'R' !
Thanks!
Mirror Doors G4 Mac OS X (10.4.7)

3rd gen iPod doesn't transfer playlists

Hi everyone,
3rd gen 20gb with 2.3 software hasn't been taking any of the playlists.
I too had the earlier problem where the "software too old" issue kept popping up, but that's apparently been resolved.
I'm using 10.4 and itunes 6.01.
Can the 2.3 software support the Folders/Nested Folders in iTunes? I'm wondering if that could have anything to do with it, but at this point I'd rather confirm that with you guys rather than deleting or renaming a ton of playlists.
Thanks as always.

You might want to try running diagnostics on your iPod.
To do this: reset the iPod. When the Apple logo appears, hold down the >>, << and center buttons until you hear a "squeak" followed by the Apple logo backwards.
Use the >> and << keys to choose HDD SCAN. That test will take 15 to 30 minutes. If more than an hour passes, it's likely your hard drive is dead.
If the test gives you a "HDD PASS", your hard drive is most likely okay. If it gives you a "HDD FAIL", your hard drive is dead.

3rd Gen iPod won't mount via firewire - any ideas?

After working for a brief spell when I first hooked it up, the progress bar would freeze while I was trying to copy files across to the HD. I unplugged, reset the iPod and tried it in my old clamshell iBook, where it worked fine again.
I tried resetting the PMU on the Macbook, but this only made things worse - the iPod now refuses to mount, despite still working fine on my old iBook. Tried resetting PRAM too but no difference.
Do I have a duff port? Or could it be an issue with 10.4.6 on the Macbook?

I tried a JVC digital handycam while on the phone to AppleCare, which it recognised in iChat, and showed a live picture in iMovie. I don't know how I would check for consistency with this device, but it seemed to be working ok.
I'm connecting via a dock but have also tried connecting direct - all official Apple cables. No difference.
I'm now noticing new behaviour. When I plug the iPod in it mounts very briefly, triggers iTunes, then unmounts. It stays charging from the Macbook's firewire port, but the 'do not disconnect' disappears and I can use it as if it was only connected to AC. This is reproducible, and is the same if I turn off the launch iTunes option.
Once again, it works flawlessly with the old iBook.
I'm almost tempted to go down to the Apple Store in Regent St. and plug my iPod into a Macbook there to rule out software - unless you have any other suggestions?
Thanks for your continued support.

3rd gen ipod doesn't open itunes

The unit is recognized by the computer but it says the driver is corrupt or missing. The fix for that is supposed to be downloading the current version of itunes - which I am already running but I did this anyway. What should i do next??
The ipod works fine for listening and I usually charge it with a wall plug. I was trying to add music this time.

Don't know if it still helps for you, but I formatted my ipod.. First I deleted every itunes file from my pc, then installed Itunes 7.7.1 and then i formatted my ipod. I did loose all the files on my Ipod, but at least now Itunes reconizes it again.
Good luck!

Security Update 2008-006 broke Firewire mounting of 3rd Gen iPod

Updated overnight on my PowerBook G4. This morning my 3rd Gen iPod won't mount on the desktop. It will charge but not mount. Used my wife's USB dock connector and it mounted. I am upset. This is how I transfer files from home Mac to work Mac. Any suggestions?

First thing to do is reset the FW chip set on the mother board. Unfortunately, when you power down the computer there is always a bit of power still applied to the motherboard to keep things alive and this usually includes the ports to do stuff like detect when a device wants to wake up the computer. The downside of this is when a bus/port chipset goes into a weird state, locks up, etc., simply power cycling (shutdown & restart) the computer won't work.
So first thing to try is resetting the chipset and to do this you have to power down the computer and completely unplug the computer from the wall power (unplug the power cord to your Mac) & remove the battery. Also unplug everything from the Mac's ports (USB, FW, Ethernet, etc.) to make sure no parasitic power is still there to keep the chipset alive.
Now let it sit for a minute (give those big power caps in there time to discharge). Now reattach the battery, plug the power cord back in & start up the Mac. Now plug in the iPod and see if your FW ports work any better.
Best of luck!
Patrick
What to do if your computer won't recognize a FireWire or USB device
http://support.apple.com/kb/HT1317?viewlocale=en_US

I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy

Ipod (3rd gen.) does not mount to iTunes

My ipod (3rd gen.) does not mount on iTunes (using a Mac). When plugged in, it appears on my desktop as if it were a jump drive.
I was planning on re-formatting it with Disk Utility but I'm not sure if this is a good idea. I also realised that the Format is listed as Windows NT File System (NTFS) when I have the disk utility window open. If I need to format with Disk Utility, what format option should i choose? (i.e. Mac OS Exteneded (Journaled), Mac OS Extended etc.)
Thanks in advance!!!

Now when I connect the Ipod to my Mac, it mounts as a Device on iTunes. I want to sync only a few items from my library onto this iPod - when I attempt to do this (by either adding the specific music to the "music" section on the iPod or creating a playlist and using Autofill to fill the iPod), the iPod says that it has Synced but when I disconnect the iPod, there is no music on it. Why?

MacBook Pro doesn't like my 3rd gen. iPod

Just got a new MacBook Pro (work-issue = no administrator password for me), which replaced a Titanium PowerBook. Tried to hook up and sync my 3rd gen. iPod for the first time, using the Firewire port of course. (Music library has already moved to new machine.)
The iPod doesn't seem to be seen by the MacBook Pro. It doesn't show up in the iTunes source list or on the desktop. The iPod goes into "Do Not Disconnect" mode, then it freezes.
I've seen other people posting with similar or same issues, but no resolution. What could be going on?
MacBook Pro Mac OS X (10.4.5)

Update: I have discovered that if I connect the iPod to the Mac with the Firewire cable only, things work perfectly. If I connect thru the dock with the iPod sitting in it (like I was before), things go haywire.
So I guess the MacBook Pro likes my 3rd gen. iPod just fine. The iPod dock is what it doesn't like.
Weird. Thanks for all your thoughts.
Mac Book Pro Mac OS X (10.4.5)

3rd Gen Ipod won't sync with Itunes since upgrade to Snow Leopard

Hi,
I upgraded from Tiger to Snow Leopard and since then my trusty 3rd Gen Ipod will not sync with iTunes (9.0.3). It mounts in Finder, but does not appear in iTunes. The iPod will still charge, but it constantly displays the "Do Not Disconnect" message until manually ejected.
Any help gratefully received.

Thank you kindly

3rd gen ipod not detected by mac or pc

Hi, I used my friends laptop all summer with my old 3rd gen ipod and everything was fine... now I'm home and I try to sync it to my dual 1.42 ghz g4 and iTunes wont detect it and the disk doesn't appear on my desktop.
I went into device manager and it is identified under the firewire tab but other than that theres no indication that it is connected to my computer . The Disk utility doesn't detect it either.
So i try my PC notebook and it is recognized as a removable disk in my computer, though I cannot open it and when i try to right click to reformat I my computer stops responding and I have to force quit. very rarely It reaches the format option but when i try to do it it says "disk cannot be formatted".
I've downgraded itunes to the one on the cd, ive reinstalled itunes, and nothing seems to change it. I just need it to show on device manager and I think I will be ok.
The ipod itself works like a champ...the music from my friends laptop plays fine on it, but there just seems to be an issue with connecting it to another computer so i can restore it... any tips?
Message was edited by: Nakamor1

Have you run Disk First Aid on it? In the Applications Folder, Utilities, Disk Utility
If the System Profiler can find the device, Disk Utility usually can, too. If Disk Utility finds something wrong, run the repair a couple times, even if DFA says it can't fix it.
Good luck

3rd gen iPod not seen by iTunes 7.6.2.9 on Vista

3rd gen iPod and iTunes 7.6.2.9 on Vista
Used to be flawless. I'd drop the iPod on the dock, Windows would
make that sound of a device attaching, my iPod would appear in iTunes
and the updating would happen.
Then after going out of town for a weekend (for a funeral), I come back, and my iTunes doesn't see the iPod. I do all the things Apple support and this group has suggested in the past (uninstall/install/reformat iPod/clear registry). It works again! Hooray.
Last night, I plug in the iPod, and iTunes doesn't see the iPod---AGAIN.
I repeat the process above, but this time it doesn't work.
Now, I put the iPod on the dock, Windows beeps, the iPod displays "Do
not connect" but the iPod doesn't appear in iTunes. Eventually the
iPod display will change to a plain old charging display.
Any ideas?

If you are connecting using USB (and it has the click-wheel ), it's probably a 4th gen iPod...
Not that it matters in this case. The most likely cause is the hard drive has become faulty. It may have worked when you reformatted the iPod the first time because any bad sectors were mapped out. If the drive has too many bad sectors (or has developed some other problems), reformatting will no longer work.
You can run some internal iPod tests using Diagnostic Mode. Use this handy guide to see how to put your iPod into this mode.

Hooking Up Windows Formatted 3rd Gen iPod To New Macbook

Hi guys
I have a 3rd Gen iPod which I was using with my windows pc. I have now bought a macbook and wanted to know can I use the iPod with it?
I tried installing the installer cd on the mac but it said something about requiring some networking plug in.
Also can one single iPod used with both PC and Mac?
What do I need to do?

Macs can read Windows formatting so you just need to connect your iPod to start using the iTunes library. However if your iPod is set to update automatically take care when connecting back to your new computer and a different iTunes. If it is set to automatically update you will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press *No* (or "Cancel" if you are using iTunes 7). Pressing "Yes" (or Erase and Sync in iTunes 7) will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. In iTunes 7 Check the "manually manage music and videos" box in Summary then press the Apply button. Don't uncheck Sync Music it will be unchecked by default when you choose the manual setting: Managing content manually on iPod
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on a Mac hold down the Option and Command (⌥ and ⌘) keys, (on Windows hold down the Shift + Ctrl keys). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer.
To keep your iPod Windows formatted you'll have to carry out any software updates or restores from the PC. Updating or restoring on the Mac will change the formatting.

Is a 3rd gen ipod supposed to charge from computer?

I just bought a ipod off ebay, it is a 15gb 3rd gen ipod with touch wheel, but when I plug it into my computer, My computer recognizes it and everything, it just doesn't charge. I have a cigarett charger, and it charges it fine. I updated it to the newest version, and it still doesn't charge, is there any way i can fix that without the restore, since i have music i still haven't transfered, because it keeps dying when plugged into my computer?

Okay. I was reading the USB does not provide power, not that the 3G iPod does not accept power thru USB.
But I must also admit, I forgot the little fact that it's FW charge only.

I just bought a 3rd gen Ipod touch.

I just bought a 3rd gen Ipod touch and while plugged in shows the apple icone and the loading circle but does not load what do i do? I have also tried resetting it and it doesn't work

You need to get iTunes to see the iPod. If it does then see if it automatically ask questions/gives messages of what do do. If it is seen but no instryction restore the iPod via iTunes on the computer.
- Try resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
- Place it in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- See if this can place it in recovery mode:
RecBoot iPod-1.0.2-Mac-Jaxov.zip - File Shared from Box.net - Free Online File Storage

3rd gen Ipod doesn't mount

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