3rd Party Posting Error - Document Transfer has Failed

Our posting run was created and the document was released. When we try to post, we get a message saying the the document has been rejected and the status is changed to "Document Transfer Has Failed".
Does anyone know how we can clear this and get the document to post?
Thanks

I just had them delete the document and re-run and it posted. That still doesn't answer the question as to why it happened in the first place.

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