6 dropped calls in 45 minutes conversation

Yesterday going and coming form work (in New York- Staten island to Brooklyn
)I had 6 dropped calls in 45 minutes conversation, that never happen to my iphone before, well occasionally I did get some dropped calls, but not as much as yesterday.
It was pretty weird, I did the reset of the phone and didn't fix the problem.
I'm guessing something happened with the signal(network)
Does this happen to any of you guys???

i live in a suburb of Chicago, att's map shows me in a 3g area, but for the past week i rarely have an Edge connection, and when i have it on 3g i get booted to edge while on safari/maps, and if i make a call on 3g i get call failed everytime(as soon as someone picks up), which is making me wonder, and id like an explanation besides using just edge, the point to paying the extra money for 3g if i cant use it.....
so id have to say i am having the same problem.
conclussion- i want to switch back to the orignal iphone

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I am sorry to hear about your troubles with service on your phone. We definitely want to make sure that you are always receiving the best service options. What zip in general are you having the most trouble in? How many bars of signal are you typically getting? Could you try clearing the cache on your device http://vz.to/KRifEf and also try removing/reinserting your 4g sim card. We are here to help, so please keep us updated.
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TonyG_VZW
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Verizon iPhone 5 with iOS 7 dropping calls

Updated my VZW iPhone 5 to iOS 7 a few days ago. All was well (after some initial angst) until today. Now experiencing dropped calls about 2 minutes in. Phone reverts to lock screen. After calling back, no problem. Called VZW and they did the usual phone diagnostics, reset, etc, from another phone. Made a call while VZW was on the line and had no problem. Then it happened again later in the day. Anybody else? Any solutions?
BTW: The VZW person volunteered that they are getting mucho calls re iOS 7, especially battery drain and dropped calls. Said Apple is "aware and working round clock". Seems to have become a routine.
What say y'all??

UPDATE
The last time I had a "call drop", I noted that it was again when receiving a call with the phone asleep and that the phone returns to the Lock Screen as opposed to showing "Call Failed" in the Phone app. Then I noted that the "drop" occurred at exactly 1 minute. It struck me that that was the time I had set for "Auto-Lock", and I wondered if that was what was happening. So, I changed the "Auto-Lock" setting then returned it to 1 minute. I asked wife to call me with my phone off and there was no "Drop". Good sign, and we all know settings can get corrupted; but I'm still wanting further "successes" before declaring victory.
Thought I'd pass this along as food for thought.

Ios7 drops calls and calls random people during phone conversations

Is anyone else having this problem. My phone will mute, call random people, facetime randome people, all while I am trying to talk to the person I called.

I'm getting this too.
Random calls even when the phone is locked and in my pocket.
Got a call from someone in my recent calls list saying I had just rung them.
My phone was in my pocket and locked, looked at it and sure enough I had rung them for 23seconds.
Another one is, if the phone drops a call, the other caller calls you back and you end the call and conversation etc, the home screen shows call failure from the previous call, when you unlock the home screen, it tries to automatically dial the number of the dropped call. Whats worse, sometimes it wont allow you to end the call until it has gone through.
Whats going on at Apple?
Apple hardware used to be reliable and bug free, recently its just been bug laden, rushed out rubbish with no real thought.
The fact that IOS7 has only been out a few weeks and we are already at IOS7.03, shows just how badly Apple are testing their products before release.
What happened to the Apple slogan of - "It just works"???????

I have had my iphone 4s for three months and am experiencing dropped calls in the middle of calls lasting from 3-10 minutes. I have ATT service. Any suggestions?

I am experincing dropped calls when using my iphone4s for calls lasting from 3-10 minutes. Any suggestions for resoving this vexing problem?

A few things to try, in order...
Pop your SIM out, clean it and reinsert.
Reset your network settings.
Contact AT&T and make sure your account is provisioned properly.
Get a new SIM.
Restore from your backup.
Restore as new, i.e. without your backup.
If still a problem, it's likely a hardware issue. Take it to Apple for a warranty replacement.

IPhone 5 drops calls as fast as my confidence in Verizon

I've been a happy Verizon wireless subscriber for roughly the past 7 years. I've always had LG flip phones, and in that time have had perhaps 2 dropped calls. In July 2013, I upgraded to an Apple iPhone 5 16GB in black. As each day passes, and my iPhone 5 drops more and more calls, my regret about the poor choice I made in accepting Verizon's offer to upgrade, exponentially increases.
I live in the same home as I did with all of my LG flip phones that performed flawlessly on the Verizon Network. Never was there a dropped phone call. I transmitted a great deal of data via text and picture messaging with out any significant or frequent slowdowns in speed. I never had problems in the timely receipt of my incoming texts. When I turn on either of my old LG phones and place them next to my Apple iPhone 5, they all match, showing 2 or 3 bars of service and LTE.
Conversely, my regrettable, disappointing, and obviously flawed Apple iPhone 5 does outperform all others when it comes to call dropping dependability. I can count on my iPhone to drop 100% of the incoming and outgoing calls, 100% of the time in my bedroom and in my home office. The rest of my home is about a 70/30 crap shoot in favor of it eventually dropping the call where none were ever dropped in the prior 7 years of my Verizon service using LG phones. People will send me text messages over the span of hours, or a day, and they appear to stack up somewhere until I receive an incoming phone call which pushes all of them through at the same moment as the phone begins to ring. Never had that problem before. People will phone me, and I never hear my phone ring or receive a missed call notification. Hours later my iPhone will suddenly go off with the voice mail notification, all the while between showing 2 or 3 bars of reception when I check the phone wondering why expected calls haven't called me, yet. Short of having to walk outside, trying to have a voice conversation on my iPhone 5 reminds me of the old days, and the family having to get into those awkward "TV viewing positions" and holding old style TV antennas and aluminum foil just to get a favorite station to come in better. Thanks to my Apple iPhone 5, I have to do the same "assume the position" when trying to send any picture or large data files.
No, I do not have a case on, or around my phone.
Yes, I keep my iPhone 5 in the same indoor locations that worked well for LG, and have looked for other "convenient" places to locate them for potentially better reception, with no luck.
I am located in zip code 98663.
The 4G coverage map indicates my location is deep within Verizon's "supposed" coverage area.
I've done the recent IOS 7.0.4 software upgrade, and I think it got worse afterwards, if possible.
All 3 roaming functions are enabled.
I've tested the device in multiple places in and out of the house. It does NOT drop calls outside and data is faster, HOWEVER the iPhone continues to register the same 2 or 3 bars of reception outside as it does inside, including LTE.
I do not power cycle daily, but I do power cycle often.
I have tried resetting the Network Settings in the past.
When others are in my home and are serviced by Sprint and AT&T and others, I can use their non-Apple, non-Verizon, phones, and have ZERO DROPPED CALLS indoors.
I've been told I need one of those $250 network extenders. HAHAHAHA!!! Never had one problem in 7 years in the same house on the Verizon wireless network prior to my poor decision to accept Verizon's upgrade offer. Why, exactly, is it my responsibility to pay $250 to fix a problem that has clearly resulted from either a phone that is lacking in quality that Verizon (ironically?) "upgraded" me to into, a wireless network that is inadequately designed in my area to be compatible with some of the products Verizon sells, or both.
This whole nightmare has severely diminished my confidence in Verizon's commitments to both quality and customer care. I sincerely hope that this plea for help from Verizon will bring an acceptable resolution and restoration of my confidence that Verizon is still willing to defend it's once good reputation, and is the wireless provider that I should be proud to be a member of, for the rest of my life. Hate to jump ship, but if there is no loyalty towards customers, why stay?
Thank you.

KinquanaH_VZw:
Thank you for the reply to my concerns.
I have not had a trouble ticket created over this problem. Since the iPhone 5 continuously drops calls, I have not tried to call *611 from it due to the long hold times. Early on, I made several attempts from my land line to call the 800-922-0204 number for customer service. After holding for up to 20 minutes on different days of the week and at different times of the day and never reaching an agent I became frustrated and chose to live with the problem, realizing that Verizon would be of no help to me. When I finally became disgusted with the call dropping, and related poor reception issues, I decided to research the problem, read what others had experienced, how they coped, what problems they specifically reported, how they communicated their problems, how they were treated by Verizon, and finally what solutions were offered by Verizon, and the ability of those solutions to improve the problem to the satisfaction of the complaining/unhappy customers.
From what I was able to dig up, it appeared that replacing the iPhone was successful in satisfying the customers issues with call dropping less than 10% of the time. Statistically speaking, I felt that replacing one iPhone for another would be a waste of my time. Besides, if I can't get through to customer service on the phone, requesting a replacement is the least of my concerns.
You mention some other things that can affect service:
-Location of tower - Lived in same home for almost 50 years. Unless you moved the tower the day I activated my iPhone and deactivated my LG Chocolate (which received flawless reception in my home). I doubt that is the problem.
-Building structure - Again lived here for almost 50 years. It has not changed since the LG had flawless reception and the iPhone has been less than satisfactory.
-Weather - In the 4 years with the LG Chocolate we had about every type of weather that is typical for this region, and never a problem. In the 6 months I've had the iPhone, the weather here has been pretty consistent and good and there is no noticeable difference to the constant call dropping.
-Tower congestion - Admittedly there were consistent blocks of time Monday-Friday that I did notice the LG slow a bit on data transmission, and attributed it to tower congestion. However, even at minimal usage times, such as 2, or 3, or 4 AM, the iPhone still is quite reliable in it's ability to drop calls and transmit data slowly.
In addition to the above things that can affect service, please keep this in mind, I have friends with smart phones on other networks, specifically Sprint and At&T. When they visit my home, I am quite envious of their reception, even when putting the phones side by side in worst spots in my home, theirs outperform mine in every test I have asked them humor me by doing. Other friends with Verizon smart phones that are not Apple products, receive better phone and data service/reception in my house than I do, but not as good as those with other providers.
From the data I was able to research, customer complaints and resolutions, and comparisons of reception in my home before and after the iPhone and with other providers, I concluded this:
Were I someday able to get through to customer service, I would be willing to jump through the hoops, as I am now, so that you can verify and collect what ever technical data you need regarding this problem.
Ultimately, I would be offered the same choice, or two, as all others having the same problem with their iPhone as I am. Exchange it for another iPhone, which is unsuccessful about 90% of the time, and/or I should purchase at my own expense a network extender. If I, and others, had always had poor reception/service in my home, I would have no problem paying for one. Since the case is the other way around, I decided to be proactive about my feelings on having to purchase one, resulting in my plea for help on the message board.
I do apologize for the length of my message, but I wanted to try to cover all of the potential questions that would be posed to me in an effort to look for causes that would eliminate the iPhone or the signal quality provided by Verizon of any blame.
Anyway, I am happy to have you open a trouble ticket and to answer any questions that anyone needs to ask, and do what needs to be done to find a solution. If you were unable to locate my account through my user name or email address I will provide that information below so that you can get started. If there is anything that involves asking a lot of questions, I suggest it be done via email, as over the phone will probably even frustrate the technician or CSR who has to call me back 20 times to complete the questions due to call dropping.
I sincerely hope that you are able to find a mutually beneficial solution to this problem.
Thank you,
>>Personal information removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator

1.1.3 and dropped calls: Less mW (milliwatts)?

I've continued to wonder about what could be causing my dropped calls in the same spots along I-84, and a "No Service" showing up at my house when before I had 3 bars.
The number one gripe anyone has ever had about the iPhone since day 1 is it's battery performance.
If Apple decided to reduce the overall mW transmit strength in favor of reduced battery consumption, this would entirely explain why calls continue to show on the display as still being connected because the phone is still getting a good RX signal from the tower, while the TX drops out trying to unsuccessfully re-establish the connection.
The person on the other end of the call will often say they lost me at a certain point in a conversation about 1 minute after the call drops. Which of course means I have to repeat everything I said for a minute's worth of a dropped call. Hello annoying!
Are there any benchtesters out there with the right kind of equipment to compare 1.1.2 mW transmit strength vs. 1.1.3 mW transmit strength with an established call to the same number from the same location?

Ok I am sitting in the basement with 2 friends watching football. They both have
4 bars and I have 1or none. All 3 phones are 3Gs phones about a week old or less.
I showed them redlaser and they both tried to get it from the app store but couldn't.
The message was they needed to update their software. They had not synced their phones
yet and I had! So did 3.1.2 make my reception worse. 3.1 sure screwed up my old phone.
The Apple ads making fun of Microsoft aren't as funny as they once were.....seems Apple
has it's own problems to me.

My iphone4 keeps dropping calls

Hi my iphone 4 keeps dropping calls mid conversation and i keep breaking up making my phone almost useless at work however my 3gs used to work fine any ideas?? (p.s. any help in laymen terms please) thanks

The causes could be Carrier related... They may be doing work on the Cell Towers...
To see if it is Phone related here's a couple of things to try...
First: Goto Settings > General > Reset.. Then Reset Network Settings and Click on Reset Network Settings...
Give it a minute or so to Perform the Reset...
If that doesn't help... Try this...
You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
If none of the above resolve your Issue... then take the Phone to your Local Apple Store and get them to have a look... Be sure to make an appointment first...

How does one report dropped calls?

In my neighborhood (Central Madison, WI) the cell reception inside my house is quite weak. Any call more than a few minutes usually results in a dropped call. Generally the reception in other areas is great. This is quite frustrating.
Thanks
Peter

We know reception is very important to our customers vontesc, so we want to do all we can to get those issues resolved. Whats your zipcode and phone model? How your home is built could be a factor for signal issues. Have you thought about our awesome network extender http://vz.to/IHRT6h ? Its an awesome accessory used to help with inside coverage. KinquanaH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Experiencing Excessive Dropped Calls - Voicemail Delays - iPhone Freezing

I've been having problems with excessive dropped calls (on speaker, headset, handset).
Any conversations today (Sat 6/15) longer than a few (2-5) minutes have been dropped!!!!
I have had two (2) very important calls today that I have had to attempt between 9-16 times due to this...
Also... I received a missed call at exactly 6:32pm but did not get the message until 7:02pm...
WHAT IS GOING ON????

Have you done a reset (hold sleep/wake button and home button until the Apple logo appears)? Or a restore?
If neither of these ideas correct the problem, you will need to make an appointment at the Genius Bar - http://apple.com/retail

IPhone dropping calls even when it had bars

My I phone4 is constantly hanging up or dropping calls in the middle of a conversation. Is there a way to fix this issue?

Well, for some reason I have trouble on rare occasions with one particular person I talk to. What makes it even weirder, it happens with both their landline and his cell phone which he says are on different networks (T-Mobile and Verizon, I think). When it acts up, I can lose the call several times in just a few minutes.
I took my phone into the apple store to have them check. They said it didn't show any dropped calls which, they said, meant it had to be a problem with the other network.
That may be true, but it could also be an excuse. I've yet to have this happen when talking to anyone else though.
Another possibility is that you have the proximity sensor problem. Since I saw you only posted once, you may not be familiar with it but, in short, the screen can come on, even when against your ear and if the screen is on, your cheek can activate buttons, including the one to end the call! You could also get muting, speaker phone, even calling someone else!
There are tons of discussions about it here and arguments over what the cause is (one thread is 90 pages long and it was a continuation of two previous very long threads!).
Check what version of the operating system you have. The original was 4.0. The next update (4.0.1) basically just changed the signal bar calculations with the result that they are more accurate, but will give fewer bars for the same signal on 4.0.
Next came 4.1 which did something to change the sensor issue. It worked for some, not for others, and some said it made it worse! But, in general, it seemed to increase the power to the sensor and I'd say helped more people than it hurt.
The latest version (4.2.1) didn't say anything about changes in sensor operation, but I know from my tests they definitely changed something.
As before, some say it got worse or didn't change - but I've only seen a handful who said that so it may be nothing more than the amount of problems that seem to happen with any update going out to millions of people. A larger number have said it finally fixed theirs.
Those are the two main things I'd look for - a problem that only happens with certain calls, especially if on a particular network. And the possible proximity sensor problem.
One thing you can do to check the sensor is to go to your settings and turn the screen brightness to max (probably turning off the automatic option). I found that when the screen came on, I could miss it at the usual setting, but on bright, it got my attention. This also depends on how you hold it. If against your cheek, it may not make any difference since you'd be covering the screen up.
There is a app for 99 cents called "Call Guard". After starting a call, you run the app and it gives a blank screen so you can't activate any buttons. You can still hang up by pressing the top button or by pressing the home button to quit the app and then going back to the phone app to hang up.
But one really nice thing about the app is that when active, it marks and numbers every time your face touches the screen (if the screen ever comes on). So you could use this for awhile and check after each call to see if there were any touches. If not, the problem probably isn't the sensor.

4.3.2 iPhone upgrade and dropped calls.

Since upgrading to the 4.3.2 OS three days ago, I've been experiencing numerous dropped calls on the order of one every minute. Calls linger in limbo before connecting and then drop. Antena signal reads 3 bars. I'm missing calls too. I live in the same area and have NEVER had a problem with dropped calls until this update and it is really causing problems. Why? Is the phone failing? Is this an update problem? Is this a network problem? Is anyone else experiencing this?

I am experiencing the same issue here in Germany, Network is T-Mobile.
Since upgrade to 4.3.2 I have dropped calls regularly with my iPhone4!!
This is getting more and more annoying.
What happens is: I am starting a call or am receiving a call. The call stays up for 1-5 minutes. During that time (randomly differs from 30 seconds to 5 minutes) all of a sudden the person on the other side does not hear me anymore! I am still able to hear him/her! After around 5-10 seconds after that happening, the connection is lost/cancelled. This is happening independently of the amount of bars, meaning it does not matter whether I am having 5, 3 or just one bar.
Please Apple solve this!! I cannot use my phone anymore the way it is supposed to work! Never had this issue before the upgrade in the same places - in fact, before the upgrade, I did not experience ANY dropped call whatsoever!!
BTW: I tried reboot, reset of all settings, backup, etc. - no positive effect.

Repeated dropped calls...again :-(

Lately, I've been experiencing a high number of dropped calls. I have had this happen in the past, and the agent asked me to call (I believe) *52-but seeing as though I have forgotten the * code, I didn't want to do anything else to further jeopardize my service. But service has been getting worse lately with all the dropped calls, on 2 of 2 lines I have. And , sometimes, when I get through, (separate issue lately) either I can hear the other party good and they cant hear me or vice versa and yes, I have tried restarting the phones as I was told to do when I first brought this to Verizon's' attention; but that seems to be only a quick fix. Yesterday, during a conversation with my mother, the call was lost. I looked at the screen and it said no signal, then no sim, them 5 of 5 bars, all within seconds.

I would start by visiting a VZW corporate store and getting them to change your SIM card.

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service that didn't work. Verizon advised us that would upgrade both of our phones (to see if that solved the problem). Ok...this is where Verizon has forgotten customer service rules. He order 2 phone...one for himself, one for me. 1st the wrong address on the package..Fedex couldn't deliver...2nd...missing condo number Fedex couldn't deliver again...(2nd call to Verizon)...3rd package was finally deliver with 1 phone...missing my phone. Contacted verizon rep...reorder my phone again..but sorry we cannot give the same price as quoted on 21April...even though...its our mistake...Ok...Ok..what a surprise..but we can do this...after 65 minutes...found a price that was a little bit more...fine...just order the phone....I reordered phone on 28April...on the April 29...no email..so I can Verizon for the 4times in a few days..sorry your order was delay due to our Fraud dept. OK...talked to fraud dept...ok..account is good..will release phone and ship. OK...Next day, no email with deliver confimation. Contact Verizon 5 times now...sorry..your order was cancelled...YES...cancelled again...2nd time now...but we can reorder...OK...sorry but we cannot honor that price that was quoted..really...agent messed up...again...but we can do this for you....I don't understand...your mistake...ALL the times...
Strange ...how my order gets cancelled twice by Verizon's mistake....yet you cannot honor prices that your agents quoted!!!
I didn't reorder the phone....I cannot in good faith same with a company that does not stand behind their own mistakes...and worse...they make the poor customer pay for it...
I will not be renewing my contact...its time to Cricket Wirless...which my sister-in-law loves for half the cost....

I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
VZW will not guarantee service inside of any structure. There are just too many factors. If the problem is inside then you might want to look at one of the following:
1.) Network Extender (may cause issues for others in a condo or apartment style setting)
2.) A Google Voice Number (Free with a Gmail email address), downloading Google Hangouts Dialer and forwarding your calls to the GVN so that you can make and receive calls over Wi-Fi.

6 dropped calls in 45 minutes conversation

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