64 bit Illustrator CS6 plug-in - CSXSEvent bad pointers

Hi
I am having difficulty with a x64 bit compile of our plug-in with regards to PlugPlug events dispatched from Flash panels. Under 32bit operation, all seems to be fine. XML is dispatched from Flash and it received without problem in the C++ plug-in. However under 64bit architecture, the CSXSEvent is received with invalid pointers. Here's the data received:
Under 32bit operation, the data field contains XML content without fail. However here it's acting strangely. I've tried compiling the Flash extension under different SDK versions (Extension Builder 3.4 & 4.5) plus also tried the CSXS extensions 2.0 & 3.0 but with no joy. The event is getting captured correctly, firing into the plug-in instantly, but the appId, extensionId and data are all missing.
I'm not doing anything special from Flash, this works fine under CS6 x32:
            protected function btnLogin_clickHandler(event:MouseEvent):void
                var objSaveEvent : CSXSEvent = new CSXSEvent("net.desl.ai.events.Security.Login", CSXSEventScope.APPLICATION);
                var objData: XML = new XML("<login><username>" + tbUsername.text + "</username><password>" + tbPassword.text + "</password></login>");
                objSaveEvent.data = objData;
                //Send the data to the plugin
                var blnResult : Boolean = CSXSInterface.getInstance().dispatchEvent(objSaveEvent);
Any help appreciated, or pointers of where I should look or have gone wrong.
Thanks

Hi
I have managed to resolve the issue. Here's what I found if it is of any interest to anyone else. I noticed that the event.data bytes were reversed (big/little endian order?). I managed to hack it by reversing the bytes by shifting the bits left and right (event.data << 32 | event.data >> 32). That actually displayed the XML from the Flash panel!
However the dispatch still did not work.
I looked deeper into the CS6 sample FreeGrid and noticed that the "Struct Member Alignment" on the project was set to 8 bytes (/Zp8). The settings on my project was actually set to 4 bytes (/Zp4). On changing that to 8 byte alignment, suddenly all functionality returned back to normal. I'm not sure how PlugPlug was sending the data through, but seemed it was coming into the  CSXSEvent structure incorrectly.
Not sure if this was a silly mistake on my part, but the 32 bit version has been happily working for quite a while now.
I've been using Visual Studio 2008 btw.
Thanks

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    Process:         Adobe Illustrator [99826]
    Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         723 (16.0.0)
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    Crashes Since Last Report:           2
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    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      00E0F738-6FCE-49DE-892A-3DBBB8F85921
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    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    *** error for object 0x14dad2298: incorrect checksum for freed object - object was probably modified after being freed.
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff84f630b6 __kill + 10
    1   libSystem.B.dylib                       0x00007fff850039f6 abort + 83
    2   libSystem.B.dylib                       0x00007fff84ff262d szone_error + 519
    3   libSystem.B.dylib                       0x00007fff84f1e6c6 tiny_free_list_remove_ptr + 158
    4   libSystem.B.dylib                       0x00007fff84f1bc8e szone_free_definite_size + 2005
    5   com.apple.CoreGraphics                  0x00007fff898d8cf1 CGGStackRestore + 54
    6   com.apple.CoreGraphics                  0x00007fff898d8cb0 CGContextRestoreGState + 65
    7   com.apple.AppKit                        0x00007fff81cc0f38 +[NSGraphicsContext restoreGraphicsState] + 149
    8   com.apple.AppKit                        0x00007fff81cc3490 -[NSFocusStack popTopView] + 134
    9   com.apple.AppKit                        0x00007fff81cc327b -[NSView unlockFocus] + 98
    10  com.apple.AppKit                        0x00007fff81cb91df -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 5332
    11  com.apple.AppKit                        0x00007fff81cb8ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
    12  com.apple.AppKit                        0x00007fff81cb7b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 254
    13  com.apple.AppKit                        0x00007fff81cb43de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
    14  com.apple.AppKit                        0x00007fff81c2dc0e -[NSView displayIfNeeded] + 969
    15  com.apple.AppKit                        0x00007fff81c28aba _handleWindowNeedsDisplay + 678
    16  com.apple.CoreFoundation                0x00007fff83cfdb07 __CFRunLoopDoObservers + 519
    17  com.apple.CoreFoundation                0x00007fff83cd9434 __CFRunLoopRun + 468
    18  com.apple.CoreFoundation                0x00007fff83cd8d8f CFRunLoopRunSpecific + 575
    19  com.apple.HIToolbox                     0x00007fff82ffe74e RunCurrentEventLoopInMode + 333
    20  com.apple.HIToolbox                     0x00007fff82ffe4b1 ReceiveNextEventCommon + 148
    21  com.apple.HIToolbox                     0x00007fff82ffe40c BlockUntilNextEventMatchingListInMode + 59
    22  com.apple.AppKit                        0x00007fff81bfdeb2 _DPSNextEvent + 708
    23  com.apple.AppKit                        0x00007fff81bfd801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    24  com.apple.AppKit                        0x00007fff81bc368f -[NSApplication run] + 395
    25  com.adobe.exo.framework                 0x0000000108e71747 exo::app::OS_AppBase::RunEventLoop() + 55
    26  com.adobe.illustrator                   0x0000000100769a58 0x100000000 + 7772760
    27  com.adobe.illustrator                   0x0000000100708de1 0x100000000 + 7376353
    28  com.adobe.illustrator                   0x00000001006f8bb4 0x100000000 + 7310260
    29  com.adobe.illustrator                   0x0000000100163358 0x100000000 + 1454936
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff84f2dc0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff84f2fadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff84f2f7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff84f2f2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff84f2ec08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff84f2eaa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   ...ple.CoreServices.CarbonCore          0x00007fff817afd87 TSWaitOnCondition + 118
    3   ...ple.CoreServices.CarbonCore          0x00007fff8171eff8 TSWaitOnConditionTimedRelative + 177
    4   ...ple.CoreServices.CarbonCore          0x00007fff81718efb MPWaitOnQueue + 215
    5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
    7   ...ple.CoreServices.CarbonCore          0x00007fff816f10d1 PrivateMPEntryPoint + 63
    8   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    9   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   ...ple.CoreServices.CarbonCore          0x00007fff817afd87 TSWaitOnCondition + 118
    3   ...ple.CoreServices.CarbonCore          0x00007fff8171eff8 TSWaitOnConditionTimedRelative + 177
    4   ...ple.CoreServices.CarbonCore          0x00007fff81718efb MPWaitOnQueue + 215
    5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
    7   ...ple.CoreServices.CarbonCore          0x00007fff816f10d1 PrivateMPEntryPoint + 63
    8   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    9   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
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    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   ...ple.CoreServices.CarbonCore          0x00007fff817afd87 TSWaitOnCondition + 118
    3   ...ple.CoreServices.CarbonCore          0x00007fff8171eff8 TSWaitOnConditionTimedRelative + 177
    4   ...ple.CoreServices.CarbonCore          0x00007fff81718efb MPWaitOnQueue + 215
    5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
    7   ...ple.CoreServices.CarbonCore          0x00007fff816f10d1 PrivateMPEntryPoint + 63
    8   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    9   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.AGM                           0x0000000102ee1cfb AGMInitialize + 3255535
    3   com.adobe.AGM                           0x0000000102ee2afc AGMInitialize + 3259120
    4   com.adobe.AGM                           0x0000000102ee9d8b AGMInitialize + 3288447
    5   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.ape.engine                    0x00000001227a0c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x000000012254eec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.ape.engine                    0x00000001227a0c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x000000012254eec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.ape.engine                    0x00000001227a0c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x000000012254eec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.ape.engine                    0x00000001227a0c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x000000012254eec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff84f14d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff84f153ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff83cd9902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff83cd8d8f CFRunLoopRunSpecific + 575
    4   com.apple.CoreMediaIOServices           0x00007fff8a25c5f7 MIO::DAL::RunLoop::OwnThread(void*) + 147
    5   com.apple.CoreMediaIOServices           0x00007fff8a25e1c2 CAPThread::Entry(CAPThread*) + 140
    6   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib                       0x00007fff84f14dda semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x00007fff84f53772 _pthread_cond_wait + 1015
    2   com.adobe.ape.engine                    0x00000001227a0bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x00000001227b8ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 12:
    0   libSystem.B.dylib                       0x00007fff84f14dda semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x00007fff84f53772 _pthread_cond_wait + 1015
    2   com.adobe.ape.engine                    0x00000001227a0bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x0000000122933233 APXGetHostAPI + 4164259
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 13:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f4f8f9 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff84f4f863 usleep + 57
    3   ...ustrator.plugins.dBrushTool          0x0000000126bcd2c2 PluginMain + 364594
    4   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 14:
    0   libSystem.B.dylib                       0x00007fff84f14db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x0000000126bcf7da PluginMain + 374090
    Thread 15:
    0   libSystem.B.dylib                       0x00007fff84f14db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x0000000126bcf7da PluginMain + 374090
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff84f14db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x0000000126bcf7da PluginMain + 374090
    Thread 17:
    0   libSystem.B.dylib                       0x00007fff84f14db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x0000000126bcf7da PluginMain + 374090
    Thread 18:
    0   libSystem.B.dylib                       0x00007fff84f14d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff84f153ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff83cd9902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff83cd8d8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff848b214f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff84833114 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f4f8f9 nanosleep + 148
    2   ...or.plugins.ScriptingSupport          0x0000000121ffc8cb PluginMain + 1570107
    3   ...or.plugins.ScriptingSupport          0x0000000121fe45b9 PluginMain + 1471017
    4   ...or.plugins.ScriptingSupport          0x0000000121ffcc16 PluginMain + 1570950
    5   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff84f58956 recvfrom + 10
    1   ServiceManager-Launcher.dylib           0x000000012be225ec Invoke + 45721
    2   ServiceManager-Launcher.dylib           0x000000012be21813 Invoke + 42176
    3   ServiceManager-Launcher.dylib           0x000000012be20be0 Invoke + 39053
    4   ServiceManager-Launcher.dylib           0x000000012be20c66 Invoke + 39187
    5   ServiceManager-Launcher.dylib           0x000000012be1c30f Invoke + 20412
    6   ServiceManager-Launcher.dylib           0x000000012be1c616 Invoke + 21187
    7   ServiceManager-Launcher.dylib           0x000000012be1ccd7 Invoke + 22916
    8   ServiceManager-Launcher.dylib           0x000000012be1cf41 Invoke + 23534
    9   ServiceManager-Launcher.dylib           0x000000012be1f61d Invoke + 33482
    10  ServiceManager-Launcher.dylib           0x000000012be1f775 Invoke + 33826
    11  ServiceManager-Launcher.dylib           0x000000012be1ffb2 Invoke + 35935
    12  ServiceManager-Launcher.dylib           0x000000012be200ad Invoke + 36186
    13  ServiceManager-Launcher.dylib           0x000000012be12d6b Login + 480
    14  ServiceManager-Launcher.dylib           0x000000012be167ad Login + 15394
    15  ServiceManager-Launcher.dylib           0x000000012be20412 Invoke + 37055
    16  ServiceManager-Launcher.dylib           0x000000012be22253 Invoke + 44800
    17  libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    18  libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 21:
    0   libSystem.B.dylib                       0x00007fff84f14dda semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x00007fff84f53772 _pthread_cond_wait + 1015
    2   com.adobe.ape.engine                    0x00000001227a0bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x00000001227b8ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 22:
    0   libSystem.B.dylib                       0x00007fff84f14dda semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x00007fff84f53772 _pthread_cond_wait + 1015
    2   com.adobe.ape.engine                    0x00000001227a0bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x00000001229332c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine                    0x00000001227a0cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x00000001227a0d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x00000001227a0e79 APXGetHostAPI + 2516713
    7   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 23:
    0   libSystem.B.dylib                       0x00007fff84f14db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x00000001001bcd25 0x100000000 + 1821989
    2   com.adobe.illustrator                   0x00000001001bc8fe 0x100000000 + 1820926
    3   ...ple.CoreServices.CarbonCore          0x00007fff816f10d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 24:
    0   libSystem.B.dylib                       0x00007fff84f14db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x00000001001bcd25 0x100000000 + 1821989
    2   com.adobe.illustrator                   0x00000001001bc8fe 0x100000000 + 1820926
    3   ...ple.CoreServices.CarbonCore          0x00007fff816f10d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 25:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff84f58932 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff83cfb468 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 26:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.AFlame                        0x000000013cca35f5 Flame_Terminate + 1642661
    3   com.adobe.AFlame                        0x000000013cc844cb Flame_Terminate + 1515387
    4   com.adobe.AFlame                        0x000000013cc3c28a Flame_Terminate + 1219898
    5   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 27:
    0   libSystem.B.dylib                       0x00007fff84f4fa6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff84f53881 _pthread_cond_wait + 1286
    2   com.adobe.illustrator                   0x00000001007410af 0x100000000 + 7606447
    3   com.adobe.illustrator                   0x00000001001bccb4 0x100000000 + 1821876
    4   com.adobe.illustrator                   0x00000001001bc8fe 0x100000000 + 1820926
    5   ...ple.CoreServices.CarbonCore          0x00007fff816f10d1 PrivateMPEntryPoint + 63
    6   libSystem.B.dylib                       0x00007fff84f4dfd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff84f4de89 thread_start + 13
    Thread 28:
    0   libSystem.B.dylib                       0x00007fff84f2ea2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff84f2ee3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff84f2eaa5 start_wqthread + 13
    Thread 29:
    0   libSystem.B.dylib                       0x00007fff84f2ea2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff84f2ee3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff84f2eaa5 start_wqthread + 13
    Thread 30:
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x000000010af5f000  rcx: 0x00007fff5fbfd438  rdx: 0x0000000000000000
      rdi: 0x00000000000185f2  rsi: 0x0000000000000006  rbp: 0x00007fff5fbfd450  rsp: 0x00007fff5fbfd438
       r8: 0x0000000000000e03   r9: 0x0000000000000000  r10: 0x00007fff84f5f0fa  r11: 0x0000000000000206
      r12: 0x0000000000000000  r13: 0x000000014dad2298  r14: 0x00000001091c8000  r15: 0x000000010af5f0c0
      rip: 0x00007fff84f630b6  rfl: 0x0000000000000206  cr2: 0x000000011cec4000
    Binary Images:
           0x100000000 -        0x10187afe7 +com.adobe.illustrator 723 (16.0.0) <56C7F62E-CB0E-7436-3938-A3E667A2274C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101abe000 -        0x102803ff7 +libicudata.40.0.dylib 40.0.0 (compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102816000 -        0x102884fef +com.adobe.headlights.LogSessionFramework ??? (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1028d8000 -        0x1028dafff +com.adobe.AdobeCrashReporter 7.0 (7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x1028df000 -        0x10293cff7 +com.adobe.aiport aiport version 16.0.0 (16.0.0.722) <DAF9D4A3-5A37-2550-D7E6-DDCED7B15830> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
           0x102963000 -        0x1029c8ff7 +com.adobe.filterport filterport version 16.0.0 (16.0.0.722) <FFD7F1F4-6646-6E53-2C27-6F1833B7D840> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
           0x1029f6000 -        0x1029f6ff7 +com.adobe.SPBasic SPBasic version 16.0.0 (16.0.0.722) <88F53468-DA62-3334-1187-61752A380FFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x1029fa000 -        0x102b73fff +com.adobe.ACE AdobeACE 2.19.18.20990 (2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x102b86000 -        0x10318efff +com.adobe.AGM AdobeAGM 4.26.20.20990 (4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x10322a000 -        0x10326cff7 +com.adobe.ARE AdobeARE 1.5.02.20990 (1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x103274000 -        0x10336efe7 +com.adobe.AXEDOMCore AdobeAXEDOMCore 3.7.101.18636 (3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
           0x103412000 -        0x103431fff +com.adobe.BIB AdobeBIB 1.2.02.20990 (1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x103438000 -        0x103460ff7 +com.adobe.BIBUtils AdobeBIBUtils 1.1.01 (1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x103467000 -        0x1037cbff7 +com.adobe.CoolType AdobeCoolType 5.10.34.20990 (5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x103817000 -        0x103c5dfff +com.adobe.MPS AdobeMPS 5.8.0.24821 (5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x103cda000 -        0x104dd8fef +com.adobe.psl AdobePSL 13.0.0.21041 (13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x104f99000 -        0x104ff9ff7 +com.adobe.AdobeXMPCore Adobe XMP Core 5.3 -c 11 (66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x105003000 -        0x1050bbfe7 +com.adobe.AdobeXMPFiles Adobe XMP Files 5.4 -f 49 (66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
           0x1050ee000 -        0x105198fe7 +libicucnv.40.0.dylib 40.0.0 (compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
           0x1051bf000 -        0x1052fffe7 +libicui18n.40.0.dylib 40.0.0 (compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
           0x10537e000 -        0x105480fef +libicuuc.40.0.dylib 40.0.0 (compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
           0x1054c8000 -        0x105615ff7 +com.winsoft.wrservices WRServices 5.0.0 (5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x105689000 -        0x1058d2fe7 +com.adobe.linguistic.LinguisticManager 6.0.0 (17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x105955000 -        0x10595cfff +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <51536CCA-D34E-51D7-2031-5757EBA5AEF9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x105966000 -        0x105992fff +com.adobe.AXE8SharedExpat AdobeAXE8SharedExpat 3.7.101.18636 (3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
           0x1059b5000 -        0x105a72fff +com.adobe.AdobeExtendScript ExtendScript 4.2.12 (4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
           0x105abc000 -        0x105b81fff +com.adobe.JP2K 2.0.0 (2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
           0x105bd0000 -        0x105d99fff +com.adobe.owl AdobeOwl version 5.0.3 (5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x105ddb000 -        0x1065aeff7 +com.adobe.PDFL PROD_MAJOR.PROD_MINOR.PROD_STEP (10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
           0x106666000 -        0x106767fff +com.adobe.PDFPort AdobePDFPort 2.1.0.20993 (2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
           0x10677b000 -        0x1067a0ffe +adobepdfsettings ??? (???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
           0x1067dc000 -        0x106822fe7 +com.adobe.pip ??? (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
           0x10682f000 -        0x1068ddfef +com.adobe.AdobeScCore ScCore 4.2.12 (4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
           0x10691a000 -        0x1069d6fef +com.adobe.SVGExport AdobeSVGExport 6.0 (6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
           0x1069f8000 -        0x106d0efff +com.adobe.SVGRE AdobeSVGRE 6.0 (6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
           0x106dda000 -        0x106df4ff7 +com.adobe.ahclientframework 1.7.0.56 (1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x106dfd000 -        0x106e16fff  com.apple.carbonframeworktemplate 1.0 (1.0) <F61B0C46-58B8-B22C-8D68-BD907307AD02> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
           0x106e1d000 -        0x106f01fe7 +com.adobe.amtlib amtlib 6.0.0.75 (6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
           0x106f12000 -        0x106f1afef +com.adobe.boost_date_time.framework 6.0.0 (6.0.0.0) <115FE7FA-3CD2-0E93-4E98-AEF475EE38FC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
           0x106f34000 -        0x106f4dff7 +com.adobe.boost_filesystem.framework 6.0.0 (6.0.0.0) <C43579CF-8992-A347-43DA-C0A4E811F0BA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
           0x106f6f000 -        0x107023fef +com.adobe.boost_regex.framework 6.0.0 (6.0.0.0) <AD024D5E-3C89-5980-33C4-7AB355E81E00> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
           0x1070af000 -        0x10711cfef +com.adobe.boost_serialization.framework 6.0.0 (6.0.0.0) <C9185142-EB21-6C02-330C-02C40D8C19AB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
           0x107220000 -        0x10722dfff +com.adobe.boost_signals.framework 6.0.0 (6.0.0.0) <51D9E37F-A619-075C-310C-7A23812C559C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
           0x107242000 -        0x107244ff7 +com.adobe.boost_system.framework 6.0.0 (6.0.0.0) <D36A5C9D-869E-4493-3105-7659ECF4F0B2> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
           0x10724b000 -        0x107257fff +com.adobe.boost_threads.framework 6.0.0 (6.0.0.0) <F69443FF-E9DF-0EE6-CBC9-7E93FB06416A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
           0x107275000 -        0x1076c0fef +com.adobe.dvaadameve.framework 6.0.0 (6.0.0.0) <C11B696F-8413-184E-76BE-687FEF337DF2> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
           0x107d1b000 -        0x107e07fe7 +com.adobe.dvaai.framework 6.0.0 (6.0.0.0) <09B2691C-AB50-8014-3644-631B28F30ECC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
           0x107eb3000 -        0x1080a7fff +com.adobe.dvacore.framework 6.0.0 (6.0.0.0) <062B4270-A1D5-3B16-D19C-7FD62762DE0C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
           0x10826f000 -        0x108792fef +com.adobe.dvaui.framework 6.0.0 (6.0.0.0) <1FF12081-8F4F-513F-5803-19C178E1FC6E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
           0x108ca6000 -        0x108d73ff7 +com.adobe.dvaworkspace.framework 6.0.0 (6.0.0.0) <238EBCBE-E966-BBC8-A0A8-4D8207AB3942> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
           0x108e67000 -        0x108f53ff7 +com.adobe.exo.framework 6.0.0 (6.0.0.0) <A5114324-B07E-5DAE-5E08-4B11D42D9685> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
           0x10909e000 -        0x10911cfff +com.adobe.FileInfo.framework Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 (66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
           0x10912d000 -        0x109159ff7 +libtbb.dylib ??? (???) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
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    From "About This Computer" - Believe it's only video card and two monitors.  Haven't installed any extra cards, but this was used when the company bought it.  Never considered that.
    NVIDIA GeForce 7300 GT:
      Chipset Model:          NVIDIA GeForce 7300 GT
      Type:          GPU
      Bus:          PCIe
      Slot:          Slot-1
      PCIe Lane Width:          x16
      VRAM (Total):          256 MB
      Vendor:          NVIDIA (0x10de)
      Device ID:          0x0393
      Revision ID:          0x00a1
      ROM Revision:          3011
      Displays:
    Acer P201W:
      Resolution:          1680 x 1050 @ 60 Hz
      Pixel Depth:          32-Bit Color (ARGB8888)
      Display Serial Number:          LAR080454220
      Main Display:          Yes
      Mirror:          Off
      Online:          Yes
      Rotation:          Supported
    SyncMaster:
      Resolution:          1024 x 768 @ 60 Hz
      Pixel Depth:          32-Bit Color (ARGB8888)
      Display Serial Number:          HCFT700853 
      Mirror:          Off
      Online:          Yes
      Rotation:          Supported

  • Cannot update Illustrator CS6 Mac to version 16.0.1

    I have Illustrator 16.0.0 retail on my Mac running Mountain Lion, and has downloaded he Updater to version 16.0,1
    I have Illustrator 16.0.0, version 682 on my system.
    When running the Updater, it end up with Installation fail, this update is not applicable for you.
    I have tried to uninstall and reinstall Illustrator but the update problem persist.
    All other updates went fine. and Adobe Application Manager stated that all my software is up to date, no update
    I have just updated Prelude To version 1.0.2 without any problem thru AAM
    Help please.

    Here's the final entry in the Illustrator installer log:
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    OSX version: 10.8.1 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 20 milliseconds (0.02 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1
    Updating media info for: {449931D3-C2C4-4817-919E-9774ECE85BFF}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1/payloads/A dobeIllustrator16-mul-180812133154/AdobeIllustrator16-mul-180812133154.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    [       0] Tue Aug 28 18:34:47 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 can be applied to product {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 is: false
    Action string for {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Applications
    BEGIN InstallOperationsQueue Unordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
    ::START TIMER:: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}]
    [       1] Tue Aug 28 18:34:47 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    [       1] Tue Aug 28 18:34:49 2012  INFO
    CustomizedPatch property not found in database
    Beginning installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
    Attempting to patch file: "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
    [       1] Tue Aug 28 18:34:49 2012 ERROR
    DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
    DW063: Command ARKPatchCommand failed.(Seq 3)
    [       1] Tue Aug 28 18:34:49 2012  INFO
    Completing installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
    [       0] Tue Aug 28 18:34:49 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}] took 1516 milliseconds (1.516 seconds)
    User specified overrideFile:
    The csu inventory was not updated for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
    No operation.  We're done:
    [       0] Tue Aug 28 18:34:51 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Tue Aug 28 18:34:51 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
    [       0] Tue Aug 28 18:34:51 2012  INFO
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 11646 milliseconds (11.646 seconds) DTR = 4.12159 KBPS (0.00402499 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 -----------
    ERROR: DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 18:34:52 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DF019, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Illustrator CS6 hangs at startup - Services.aip

    Hi,
    I'm in charge of Mac Pro's for people working on Adobe products. OS X 10.6.8.
    I try everything (re-install, delete caches, preferences,...) I don't have CrashReport, because it hangs and I force quit the application.
    Illustrator was hanging at every launch until I move this file :
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    Now it seems to work but I don't know if this action has disables features.
    Is anybody can help me or give me more information about this kind of issue?
    Thanks,
    Please find below the report after a force quit.
    Kind Regards,
    SIA

    update again:
    Tried installing Java, repairing disk permissions, restart, didn't work.

  • CS5 plugin to work on Illustrator CS6 64-bit?

    Hello,
    I have a plugin that should work on both Illustrator CS5 and CS6. CS6 also supports 64-bit illustrator.
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    Thanks

    I don't know if its possible to build a single binary that works in both anymore. Its definitely possible to have a code base that generates two without a whole lot of problems though -- we do it
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  • Illustrator CS6 and Plug-In Compatibility

    With Illustrator being compiled for 64-bit, I'm wondering if the change will break certain third party plug-ins and scripts. There's a few pretty handy ones I'd hate to lose.
    Will Illustrator have both 32-bit and 64-bit versions similar to what was done with Photoshop in CS5.5? In the case of Photoshop the separate 32-bit and 64-bit versions were necessary for cutting/copying/pasting content from one app to another, like 32-bit Illustrator CS5.1 or 64-bit After Effects CS5.5. It appears the CS6 suite will still have some apps that are 32-bit only.

    I guess that's the main reason why I'm wondering if Adobe will have two copies of Illustrator in CS6, a 32-bit version and a 64-bit version. Older plug-ins and scripts may still work in a 32-bit version, along with maintaining better compatibility with existing .AI files.
    It is a shame to lose use of some old plug-ins. I have a few Photoshop plug-ins that have been rendered useless by the move to a 64-bit operating system. For instance, Kai's Power Tools 3 was a pretty fun package. A copule of its .DLL files just aren't compatible with Windows 7. I don't know why Corel isn't making some effort to revive the old KPT filters in 64-bit; they could probably make some decent coin for the effort. I still have an old desktop machine running Photoshop 6 in case I absolutely needed some KPT cheese to throw into a project.

  • How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

    how to solve the problem when opening program illustrator cs6
    ERROR: 16
    It is WINDOWS 8.1 / 64 BIT
    help please

    Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
    02/14/14 07:20:26:474 | [INFO] |  | OOBE | DE |  |  |  | 8860 | DEVersion: 5.0.0.0
    02/14/14 07:20:26:475 | [INFO] |  | OOBE | DE |  |  |  | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
    [    8860] Fri Feb 14 07:20:26 2014  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming uninstall mode
    Lookup for master payload
    [    8860] Fri Feb 14 07:20:26 2014 ERROR
    DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    [    8860] Fri Feb 14 07:20:26 2014  INFO
    :: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 33 - The product is not installed, cannot uninstall.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

  • Is there a plug in to resize the canvas size in Illustrator CS6?  Not the artboard, the canvas size

    Is there a plug in to resize the canvas size in Illustrator CS6?  Not the artboard, the canvas size

    Reckon that’s what he must mean
    Are you sure, Steve?
    Kurt may agree.

  • Illustrator CS6 64-bit Crashes When Opening Files

    This is a problem that has been plaguing me since I moved to CS6 64-bit (on a Windows 7 machine). I've only seen it in Illustrator:
    Seemingly randomly once or twice a week, I will click on an AI file in Windows Explorer to open it, and Illustrator will crash to the desktop. There is no consistency to the files that I've been able to find. Some are local to my hard drive, and some are on the network. It could be a file I've opened several times the same day already or a file I haven't opened in months. I restart Illustrator and everything's fine— I can access the file, no problem.
    The only trait that I have sussed out is that it seems to happen more frequently if I've left the computer idle for 20 minutes or so, which is well below the sleep time-out for my hard drive. It's almost like Illustrator doesn't know how to wait for a file if the file isn't immediately available. (The files are not open elsewhere.) I've read that Illustrator is cranky with files on network locations, but this happens more frequently with local files.
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    The event log for yesterday's crash doesn't seem to be particularly helpful. (Posted below.)
    Is this behavior familiar to anyone? I have been searching Adobe's forums and the web in general with no luck for the last year. My apologies if this has been addressed elsewhere in the forums and I haven't found it.
    Thanks in advance for any advice!
    Log Name:      Application
    Source:        Application Error
    Date:          6/26/2013 2:38:35 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    Faulting application name: Illustrator.exe, version: 16.0.3.691, time stamp: 0x50bb31df
    Faulting module name: Illustrator.exe, version: 16.0.3.691, time stamp: 0x50bb31df
    Exception code: 0xc0000005
    Fault offset: 0x000000000066d8c8
    Faulting process id: 0x1030
    Faulting application start time: 0x01ce72527a68524e
    Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
    Report Id: 9b76be3b-de8f-11e2-b99d-00259049948b
    Event Xml:

    Thanks for the suggestion. I'll give that a shot... but wouldn't other applications be experiencing the same thing? I open Photoshop files all day and it's never happened. I'm in and out of CorelDraw as well. (I don't open Corel files in Illustrator.) I also see no disk errors in the event log, but, as I said, I'll check for updates because that couldn't hurt, right?  :-)
    Thanks again.

  • Unable to start Illustrator CS6 64-bit on Windows 7

    I installed the CS6 Master Upgrade yesterday and almost all of the apps are working correctly. However, when I try to open Illustrator CS6 64-bit it returns this error message: "The application was unable to start correctly (0xc000007b). Click OK to close the application." The 32-bit version works correctly. Any suggestions or similar cases? Thanks.

    CreativeCollab wrote:
    I feel like I need to chime in here.  I just installed my new Master Collection of CS6 all my x64 applications were working with the exception of Illustrator x64.  I Googled the heck out of this and found so much back and forth between adobe saying it's a microsoft issue (.net framework and redistributables) and microsoft saying it's an Adobe issue.
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    I saw the Lightroom (error unable to start correctly) fix mentioned in a few places, and thought frick I've tried EVERYTHING else.  I did the following to fix this annoying issue:
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    I would also just like to add that I have confirmed that this file already existed in my C:\Windows\System32 and in C:\WindowsSysWOW64 so my OS was NOT missing it as a .dll; again reiterating that it appears to make this an Adobe issue.
    Good luck to the rest.
    This one works for me ...

  • Illustrator CS6 64-bit dvaui.dll and msvcr100.dll crashing problem, any solution?

    First things first, trying to find a tech support Email address or phone number has been infuriating.  The "3-step support wizard" which results in "go to the forums" is also infuriating and insulting.
    I have a Windows 7 64-bit PC running CS6 64-bit (updated/current), and it's crashing at random (2-3 times per day).  I see events recorded in the event log showing dvaui.dll and msvcr100.dll as the source.  Other people have raised this as an issue, and all I see are guesses.  Does Adobe have a credible solution for this yet?
    I've tried running as a domain admin, which did not help.
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    It seems to currently affect only one computer (5 others are fine).  It's not repeatable, and has no discernible cause.
    Also, format and reinstall is neither a solution nor an option.
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    David.

    Hi Larry,
    Thank you for responding.
    > CS6 is current in that it is still available for purchase and in the CC but it is now two versions behind.
    I'm not quite sure what you are trying to say.  Can you be explicit, please?
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    Thanks,
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  • HELP.. illustrator cs6 is not working.... missing plug ins???

    Hi, HELP!!!! I have an issue with my illustrator cs6 version as when I am trying to open work which I have worked on, on my computer it is now saying that I have missing plug ins, PDF???? and will not let me open anything??? PLEASE can you help, I am mid way thorugh a project and need to work on the programme now... thank you so much for all your help..

    restart your computer.
    if that doesn't solve the problem, re-install illustrator over your current installation.

  • Which is better, Illustrator CS6 or Illustratory CS6 64 bit?

    Which version should I use, Illustrator CS6 or CS6 64 bit?  Is the 64 bit more problematic?

    PB,
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  • Adobe Illustrator CS6 (64 Bit)でpsdがリンク配置されたファイルが開けない

    CS6スタンダードでAdobe Illustrator CS6 (64 Bit)をwin8のOSで使用しています。
    最近客先で作成したファイルを開けなくなりました。
    ① 作成したファイルにpsdファイルがリンクされており
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    ②新規作成でも配置でpsdファイルを設定しようとしてもエラーになり取り込めません。
    ③別のPCでは問題なく①のファイルも開けます。
    CS6ごと再インストールを何度かしましたがだめです。
    解決方法はないでしょうか?
    気になるのは最近ですがプラグインで株式会社地理情報開発の
    PlugX-Clipper2.5  win版をインストしました。
    よろしくお願いします。

    別のPCでは問題がないということですから、Illustratorの環境ファイル系かOS環境側に何か根っこがありそうですね。類似の報告は海外のフォーラムでも見かけましたが、いずれも回 答がついていませんでした。おそらく開発者にデバッグしてもらわないと原因追及が難しいレベルの現象で、我々としては何かが壊れていると考えて対処するしかなさそうです。
    ついては、まずはCS6の完全削除と再インストールを以下の文書を参考に徹底的にやってみるのが良いと思います。
    以前のバージョンを含むすべての Adobe アプリケーションを削除し Creative Suite 6 を再インストールする(Windows 7/Vista)
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    PlugX-Clipper2.5については、一旦ここまで削除してしまえば、再度インストールするまでは影響は考慮しなくて良いのではないかと思います。
    OS環境側に問題があるとすれば、OSのクリーンインストールまで考えなければなりませんが、これは正直しんどいですよね。たぶん一発で解決するとは思いますが……。
    以下蛇足です。今回はエラー内容からプラグイン関連のトラブルである可能性は否定できません。プラグインはIllustratorの起動時に読み込まれ、プラグインが備える自身の機能をIll ustrator側に伝える仕組みを通じ、Illustratorが全てのプラグインの情報を整理統合して、Illustrator自身の機能の一部として取り込むのですが、整理統合に失敗し てpsdファイルを取り扱うプラグインがどれだかわからなくなってしまうことはあるかもしれません。プラグインの情報はキャッシュしているようですので、一度失敗するとそのまま覚えてしまう可 能性もあります。PlugX-Clipper2.5はファイル形式に関する機能は持っていないはずで通常は無関係と考えられますが、Illustratorが覚えているプラグイン情報を書き換 えるきっかけにはなっているため、100%除外することもできません。問題の起きていない環境にPlugX-Clipper2.5を入れて再現するか確認し、もし再現したらクロということにな りますので、余力があったら試してみて下さい……。

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