7.1 update to IPad now unable to use FaceTime and iMessage says could not sign in check your network connection. Why am I seeing this when I am connected?
7.1 update to IPad now unable to use FaceTime and iMessage says could not sign in check your network connection. Why am I seeing this when I am connected?
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Similar Messages
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I'm trying to use FaceTime on my new iPad but I keep getting this message could not sign in check your network connection.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
Hello like the question says i need help.. i cant log into my imessage..
Imessage, Facetime, Itunes, App Store, Notifications. Nothign on my iPad is working right. I did a Reset of all settings, I changed my DNS as suggested in a post. I tried everything. My iPhone 5 is working perfectly. All the news outlets were surprised that they were releasing the iPad version at the same time. Most said it would be delayed till Oct but Apple said it was ready. I tend to disagree as the problems I have having are isolated to my iPad 3 and NOT my iPhone 5. Real tiresome.
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After software update i am unable to use facetime or imessage
Last night I prompted for a software update on my ipod touch. At the end of the update it said an error had occured, and then prompted me to restore my ipod. Since the time of the restore I am unable to use Facetime or Imessage as I cannot get signed in. When I enter my apple ID to either of these applications it says "An error occurred during activation. Try again", and when I attempt to "create a new account" both applications say "Unable to contact the (facetime or imessage) server. Try again" - Dokes anyone now how to fix this??????????????
You can try here:
Can't Activate FaceTime
However, I suspect an Apple server problem. Many users have been reporting problems with Messages and Facetime today. -
After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?
Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755?viewlocale=en_US
Cheers,
- Judy -
I updated my iPad 4 iOS 8.0.2 and the camera does not work, ... Please help
I updated my iPad 4 iOS 8.0.2 and the camera does not work and hangs and unconnected, .... Please help me in this question,... Thanks in advance
You're welcome, but I didn't do anything. Try closing the camera app completely and reset your iPad and maybe that will help.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
so i just updated my iPhone 4 to the iOS 7 but now the screen on my phone is saying "Could Not Activate Phone" So what should I do i need this fixed now
Can someone please tell me what to do. I need for something in 30 minutes
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Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?
Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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I am unable to setup facetime and imessages on my mobile no.
Hi! I have iphone5 16Gb. I am unable to setup facetime and imessages on my mobile no. every time I sign in using my apple id,it only uses the email id for send & receive. I have created new apple Id too but still facing the same problem. I have tried it many times but now its has been a month. I am helpless. Please provide me the solution.
Hi pbatta,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
- Judy -
How do i use FaceTime and iMessage on Ipad and iPhone
I want to use FaceTime and iMessage on my iPhone and Ipad with the same Apple account but also with eachother.
Is this possible?Yes it is possible.
After you activate the apps on all of your devices with your Apple ID - you then have to add another email address at which you can be reached on all but one of the devices - and then remove your Apple ID email address as the contact address on those devices. You can keep the ID on one device as the address at which you can be reached.
It is really very simple to do, but this user posted this some type ago and it explains how to do it. You can also Google it and find other sites that explain it. But here you go ....
https://discussions.apple.com/thread/3395222 -
I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?
What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock -
Unable to activiate Imessage and Facetime - error message: imessage activation could not sign in please check your network connection and try again
FaceTime, Game Center, Messages: Troubleshooting sign in issues
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TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this
im trying to update my phone and it says could not be restored an unknoen error why is this
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
I am trying to activate iMessage. I receive a message that says "Could not sign in. Please check your network connection and try again." I connection is strong. I can browse the internet but cannot connect to iMessages. I don't understand. Any ideas.
Turn iMessage off and then on again, wait a few minutes.
Turn Airplane mode on and then off again, turn iMessage off and then on again, wait a few minutes.
Make sure your iPad is on Wi-Fi, reboot your iPad, turn iMessage off and then on again, wait a few minutes.
Wait and try again later -- Apple's servers can get overwhelmed or experience outages just like anyone else's. -
I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."
You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way.
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