7 Months of problems, still no resolution.....

As the topic reads, I have had over 7 months of problems with my 3G service, and zero resolutions (other than credits to my bill).
I am in 3G coverage, and my device has 3/4 bars for 3G (Not 1xRTT). My speeds are more often than not under 100kbs. Even more often it is slower than that. I have made multiple calls a month complaining about this issue. People in my community have called in themselves with the same issue. Nothing is getting resolved. The bill credits are nice, but cmon, I want what I pay for.
I have been through 2 USB 760's, after RMA'ing the first after reccomendation from Verizon. Made no difference. Purchased an antennea from Verizon (tech said it would fix issue), made no difference. Ran said antennea OUTSIDE OF MY HOME, still no difference.
This is on multiple computers, all of which have been formatted clean before testing. It is not my computer. Even VZW techs say it is not my machine. I have updated my PRL, and the VZW software. The modem is stationary, is never moved. The device works fine in another town, with less signal.
What gives? Do I have to keep calling multiple times a month until something gets resolved? Has anyone else had any experiences for rectifing this?

How is your signal strength? As far as I am aware, the antennea will do no good if your signal is good.
If I could get a wire based internet, I would have it. However, there is no cable, the landline provider is.....Verizon....but they will not put in any type of high speed internet. No dsl, and I'll never get FIOS.
I want to hold out for LTE....but who knows when it will launch in my market. I get wildly different responses when I ask. One rep will say the end of this year is a nationwide roll out, others say certain markets.
Funny, last night I got a PM from a Verizon employee. It took over 16 seconds of stareing at a white page for just the "reply to PM" page to open. It is incredibly slow.
I would also LOVE to be able to finish a download without it stalling. Big download....dont do it on this service. You waste your precious little data on a stalled download.
I wonder if I stated a website complaining about the service, if something might be done.

Similar Messages

Self-assigned IP problem - still no resolution!?

I have a Macbook which is about two and a half years old. I have never experienced any real problems with it, especially regarding connections. I have been connected to my home wireless network (BT homehub) ever since I got the laptop with no issues. It has always picked it up the second I turn it on and never drops.
One day, I was traveling back home on the train and I tried my luck at connecting to the trains free wireless, but it didn't work. When I arrived hom, my computer would not connect to our wireless. Somehow when trying to connect to the trains wireless, my preferences must have changed or something meaning that my airport now has a "Self-assigned IP address and may not be able to connect to the internet".
I went through all of the diagnostics and assistant things, but just kept going round incircles. I re-booted, I tried everything I found online on tis community and others but nothing works.
I have renewed the DHCP Lease - No luck. It says "Configure IPv4: Using DHCP", so it's not that.I tried connecting via Ethernet, but I have the same issue with the Ethernet connection via Airport.
It is not my Router or internet connection because others are using it in the household with no issue. I went a week or so not knowing what to do. Then I had to go back to Uni for a while - there I was able to connect to the internet using the Ethernet cable they provide (we don't have wireless so I couldn't test that) and that was fine, working as smoothly as it has done for the two years I have had the laptop.
I am now home, and still cannot connect to the internet. Can somebody please give me any other options/advice? I am at a loss, and desperately need to access the Internet for work!

I was having the same problem with the wifi not connecting to our home network on only one of our Macbooks. It kept giving itself a self assigned ip address. Everything else would connect fine to the home network and the computer with the problem connected fine to every other network aside from our home wifi. After reading this thread and trying everything on it, this is what finally fixed it: I didn't have anything under the 802.1x tab either. So I:
Turned the Airport off and completely deleted the Airport in network preferences.
Then I went to keychain access and deleted EVERY wifi network password saved under both Login and System.
I turned the computer off and removed the battery and did the SMC reset by holding down the power button for 5 seconds.
When I restarted the computer, I reset the PRAM by holding down OPTION, COMMAND, P, and R at the same time RIGHT AFTER I pushed the power button to turn it on and before the grey screen appeared.
It reset and when the computer was back on, I added the airport again and joined my home WEP wfi network. It worked perfectly! Now I don't know if all of these steps are required to fix the problem but this is what worked for me. The Macbook with the problem was a black Macbook running 10.6.8. Good luck!

My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.

My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.
The Videos are showed up front 4 months, but now they are no longer to be seen. When you star a video first the hard drive starts, but then it stops and hangs up. I have to restart it, starting with the apple logo....

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Problems with camera resolution...

Hi everyone,
I've acquired a security cam to test a video-chat with FMS2
and encounter a problem with the resolution of my cam. It's a CPcam
CPC371P and It is said to have a resolution of 510*492 (certain
sites speak of standard resolution?).
I wrote two simple applications, one to send the cam stream
and one to receive it, here is the code of both my applications :
Send.fla:
var my_nc = new NetConnection();
cam = Camera.get(IndexCam);
cam.setQuality(0,80);
cam.setMode(510,492,15,false);
my_vid.attachVideo(cam);
my_nc.connect("rtmp://server.no-ip.org/tchat_cam/");
ns = new NetStream(my_nc);
ns.attachVideo(cam);
ns.publish("webcam","live");
receive.fla
var my_nc = new NetConnection();
my_nc.connect("rtmp://server.no-ip.org/tchat_cam/");
ns = new NetStream(my_nc);
my_vid.attachVideo(ns);
ns.play("webcam");
As you can see, nothing really complicated. The applications
work perfectly but no matter the resolution I choose, the image
seems to be extrapolated and pixellised. I tried 512*384,
510*492(supposed to be the cam res) and 240*160.
In any case, the image quality is still really poor...
If anyone could help me on this, Is it a problem with the
camera, I may have forgotten an option in my stream ???
Thanks in advance.
Guaca666.

After many tests, trying many different resolutions, It seems
that It can't go beyond a resolution of 510x480...
Does anyone know if it is the maximum res of a Stream or if
there is an option to outpass this problem ? It may be the cause of
the poor final quality of my video as the camera native resolution
is 510x492...
If anyone could help me, it would be a great relief... :)
Guaca666.

Screen Resolution Problem (Max. Resolution of only 1024x768)

Hello,
I just upgraded my T61 laptop from Windows XP to Windows 7, Everything was fine at first. But one day when I turned on my laptop, I found out that the screen resolution was wrong. It was only 1024x768 (not wide screen). As a result, the screen was on the left, leaving a thick black bar on the right. The given resolutions which I could choose are only 800x600 and 1024x768, no wide screen options. Tried nvidia control panel, it was still the same. Tried to connect to an external monitor (16:9 wide screen), the resolution was, however, perfect (fit the external monitor).
I already have the newest display driver (nvidia Quadro NVS 140m - downloaded from Lenovo). I even reinstalled the driver and installed the monitor driver provided by Lenovo, but the problem still exists.
By the way, after I encountered this problem, when I turn on the laptop, there is no more screen showing the ThinkVantage and the Intel logo. There is also no screen for "Starting Windows". It will straight away enter windows logon screen. It means, I have no way to enter BIOS or the recovery tools by pressing the ThinkVantage button at startup. (I cannot see anything!)
Anyone can please help me?
Thanks!

ahboy0207, welcome to the forum,
you need to install the monitot inf file from here. Scroll down the page for installation instructions.
As you have installed another OS on your system you will have changed the Master Boot Record, (MBR), which contains the information allowing the ThinkVantage button to work at boot. If you left the recovery partition intact, i.e. didn't format it, it may be possible to repair the MBR in order that you can access it. However, the recovery partition will have the original XP image on it and not your W7.
You can enter BIOS by pressing F1 at boot.
Hope this helps
Andy ______________________________________
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I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone?

I have the Iphone 5, and it shuts off randomly and the screen glitches. I have taken it into verizon and had it reset but the problem still continues. Is the only way to fix the problem to get a new phone? Also, why is it if I do need a new phone I can only get a refurbished one when I am paying insurance every month?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation.

I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

Question
I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
'''(in English)'''

Hi Danny,
Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
but not 180, right?
I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
=COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
or
=SUM(IIF(Fields!TICKET_STATUS=4,1,0))
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

Every once in a while when I open my mail or a page I get nothing but strange lines of symbols. Many of the symbols are black triangles with question marks in the center. I completely reset it like new, but problem still exists

Every once in a while when I open my mail or open a page I get lines of strange symbols like black triangles with question marks in the center. I have reset the ipad2 to new condition but the problem still exists.

A reset does not make tthe iPad "like new."
First, let's ensure that we agree on just what is a Reset...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I mean that i phone take time to open apps ,contact ,etc why? i close all apps and the problem still?

i mean that i phone take time to open apps ,contact ,etc why? i close all apps and the problem still?

Try a reset by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

When i try to open photoshop this shows up Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 16

i had to take my photoshop file into a hardrive because my dad was going to give me a new Mac and when things didn't work out and went back to my old one i use the time capsule thing to save everything before but didn't give me photoshop so i physically moved the file and tried to open it but then this error shows up
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
and when i click the uninstall app on the file it tells me this
The alias “Uninstall Adobe Photoshop CS6 2” can’t be opened because the original item can’t be found
and when i click fix alias i click on photoshop and the app just turns into photoshop and i just run in circles
please help thank you

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium

After upgrading to yosemite on my macbook pro the spinning wheel does not go away.i have reset the SMC and PRAM but the problem still persists

After upgrading to Yosemite on my macbook pro,the spinning wheel doesn't go away.I have reset the SMC and the PRAM but the problem still persists.Can anyone please help

Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
Try booting to Recovery and repairing the startup disk
OS X: About OS X Recovery - Apple Support
Reinstall Yosemite
OS X Yosemite: Reinstall OS X
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

IPod Nano (4th Generation) switches on when connected to USB power - shows Menu & hangs (unresponsive to click wheel) - deems off after 5-sec - Switches off after disconnecting from USB Power - syncs with iTunes - Tried 5R's - Problem still persists

1. The iPod Nano (4th Generation - 8GB) switches on, only when connected to USB power by showing apple logo and displays Menu options thereafter..
2. However, I can not access Menu as it is unresponsive to click wheel. As a result it is inaccessible to any further use,
3. NOTE: it displays "Battery Fully charged" icon on the screen without any "Lock" icon.
4. After 5-sec to 10-secs the screen deems off.. i.e. goes to sleep mode.. And thereafter would probably remain like that (sleeeping) for eternity!!!!
5. It Switches off after WITHOUT DISPLAYING any Apple Logo immediately after disconnecting from USB Power.
6. In other words, it can be switched on only through USB power in spite of battery being fully charged.
7. Interestingly, it syncs with iTunes. It is recognised in iTunes (Latest version 11+).. Displays on screen all commands Like.. syncronising, connecting, connected,
8. Allows to add Music, videos like a normal ipod & displays all status information in iTunes.
9. Read Trobleshooting & Tried all 5R's. Registered, Resetted, updated & Restored to iOS 1.0.2
10. It is now displaying to select Language in place of Menu options, with no access through click wheel, centre button whatsoever... Problem still persists
KINDLY GUIDE ME THE SOLUTION. APPRECIATE YOUR RESPONSE in advance...

"I get the feeling that this is a software issue that could probably be solved quite easily"
Since you have already tried all the normal troubleshooting solutions, take the iPod to your nearest Apple Store for a *proper diagnosis.* The staff there will be able to confirm if your problem is software or hardware _*at no cost to you.*_
!http://i50.tinypic.com/izvwo1.gif!

TS1365 MacBook Pro (15-inch, Late 2011) It turns on for less than 60 sec thens shutsoff by itself, it won't load to recovery hd partition, won't load to mac OS already replaced MLB, problem still persist.. please help thanks in advance

MacBook Pro (15-inch, Late 2011) It turns on for less than 60 sec thens shutsoff by itself, it won't load to recovery hd partition, won't load to mac OS and already replaced with new MLB, but the problem still persist.. able to run ASD EFI but ASD OS wont work.please help thanks in advance

Holy crap, I got it to work.
Essentially, I just waited until DiskWarrior reached Step 9 and told it to skip the step before it had a chance to freeze. It skipped successfully, moved on, rebuilt and replaced the faulty directory files.
So far the computer is booting like normal, I can log in, and I'm currently copying all of the data to an external as I type this.
I still have no idea why the computer wouldn't mount or boot to any drive, but I guess I'll deal with that later.

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
My pc is working with windos 8.
Is there a solution?

Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling

7 Months of problems, still no resolution.....

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