8520 UMA Problem

Hi All,
I have a problem where by I cannot connect to the UMA service. I can connect to a WiFI network and browes the internet all ok. I have tried the set up guides from various places but I still cannt get onto this. I am on orange UK. Any help please?????

hey
I'm having this same problem?
i can use the wifi but no UMA and i have no signal in my house.
do you need to have Blackberry services to get uma?
or its it a problem with the wireless network?
help please?

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8520 sync problem with BES 5.0.2

Hi,
I've a BB 8520 with FW 5.0.0.681 sync with a BES Server. Since I pluged in to the computer to sync the contacts manually and not via Wireless, the email account synched wireless doesn't sync anymore.
I tried to deleted and undeleted the Desktop Service in Service Book but nothings changes. Btw, I've as well two more accounts set through the BES webpage and they are synching correctly.
Any ideas`?
Kindly Regards,
David
Solved!
Go to Solution.

Hi,
I've some updates regarding my problem and I was wondering if anyone got the same problem as I've now.
So as I got this trouble showed bellow, I decided to wipe the blackberry and to update the firmware. The user has been deleted from the BES Server and everything goes smoothly until I connect the Mobile Network the device.
So at this point, the device is just freshly upgraded and totally empty of any information. The funny thing is, while I connect to the Mobile Network, andwhile the user is not anymore in the BES Server, I start getting his messages... ??!?!?!
So I wipe again the Blackberry and I get again the messages from the user.... so I must admit I getting a bit lost by now.
Any ideas?

8520 GPS problems etc.

Hey
O.K so i've done alot of searching to try and figure this problem out myself but no where seems to come to a solution. I understand that the 8520 does not come with a GPS. Howcome before I updated to OS 5 from 4 I could use apps that knew where I was? Now such apps stick me in places like mexico and the blackberry maps just can't pin point where I am, where as before it did. Is there a way to fix this or am to just downgrade? so far it's been alot more hassel that it's worth upgrading!!

It doesn't have GPS.. The word A-GPS using cell-site triangulation ...Use Google Maps it will still tell you where are you!!!! Mark this answer as complete and let me know

Blackberry Curve 8520 - Internet problem connecting

Hello, I have bought my daughter a pink bb curve 8520 for christmas. She is on the Tesco (O2 Network), phone was unlocked when purchased. I have been into Teso today to try and resolve intertnet connection issue. Advised to load Desktop Manager disc which I have done and also installed Opera Mini 5.1 - this I have and installed on the phone, but still no connection. I have Wi- Fi setup on the phone, this is working ok, but still no connection to the Internet.
Could you advise how to progress? When clicking browser either get blanck white screen or " contact your service provider" - note Mobile Network, show that "Data Services" is set to "On" and have all the Tesco setting set up as well.
This is very frustrating so anyone who could provide any assistance would be much appreciated.
I have seen the word Edge in the right hand corner of the screen, not sure what this represents ?
Thanks in advance
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BIS (Blackberry Internet Service) is a proprietary service required for data connections on a Blackberry device. Without this you'll experience many issues with features that most people buy the BB for.
Such as:
Can't set up a personal email.
Web Browsing will not work.
Applications that require a data connection will not function. (Social Networking for example)
and Blackberry Messenger does not work.
I would check with your service provider to ensure that the service is provisioned on your plan.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

BlackBerry curve 8520 connection problem

hi guys , i have BlackBerry Curve 8520 , and i used data plan for BB for 1 day and then it ends cuz i don't have money in my carrier balance , all this is okay . But which isn't okay is that after it ended , i still can use Hotspot browser on WiFi and browse the internet but i can't use chatting apps like Whatsapp , Zello and Viber and also BlackBerry appworld doesn't want to open, it tells me " We cannot connect you to BlackBerry AppWorld . Please ensure that your deviceis connected to the wireless network and try again " . But which drive me crazy that when i reboot the device it works good for sometime and then this happens , Plz guys help me . and an important information , this problem is happening with my brother too he has the same device . Thx guys

benesja wrote:
Hello, I need urgent help, 2 days ago I got a fatal error (552) which is telling me to reload my software...
But on top of that I have another error, I just bought a new usb-cable for my blackberry (because I lost my old one)..
and connected it with my pc.
All of sudden it didn't install the device software which is **bleep** me off because I can't do anything with the phone right now.
It gives me this error in the device manager properties:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
Please help,
Greets.
Hi bebesja
Welcome to BlackBerry Support Forums
To better assist you can you provide some more details like which version of desktop software you are using ,and which version of windows you have ,and have your tried updating your windows.
In addition you can find some good reading here regarding the error you are getting
1. Windows cannot verify the digital signature for the drivers code 52
2. Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone!
3. KB00125 : Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone.
Or simply download the latest BlackBerry Desktop Software on another PC and have a try.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Curve 8520 MMS problem

Hello!
Is anyone out there having this problem with a Blackberry Curve 8520?
My carrier is T-Mobile
Unlimited TEXT MESSAGING and MMS.
We upgraded to 2 Blackberry curve 8520 and had old MOTOROLA RAZR phone before.
With the Motorola and UNLIMITED TEXT MESSAGING with MMS, we were able to send pictures to other people via MMS. After upgrading to the Blackberry Curve 8520, we can no longer send pictures via MMS. When sending a picture via MMS, it sits there with the CLOCK and gets an X after a while. I even called T-Mobile and Blackberry and they have opened up a ticket. We were able to send pictures with the Motorola phones without a DATA PLAN and just with the UNLIMITED TEXT MESSAGING and MMS. There's gotta be others out there with this problem. I don't believe it that Blackberry opened up a ticket and don't have a fix for it.
Thank you!

This sounds like a provisioning issue on tmobile's end.
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Blackberry curve 8520 wifi problem

Hi, I just got a Blackberry curve 8520 with T-mobile. I dont have the data plan iI think, since I thought I have wifi at home.
I connected the wifi but just the phone cant get access to internet, my computer can, also my other phone. So I went to the Options, Browsers, to change the setting, yet it only has 2 options: web2go (which cost money), and hotspot browswer (Which i don't think I have in my area). Helps, please.
Do I have to pay to have web access? Even if I have wifi at home?

Yes the 8520 is WiFi capable with UMA. Without a data plan you will need to set the browse up for Hotspots.

Curve 8520 india problems. need help

hi.
these are the problem i encounter with y blackberry
i can not forward the media files being played...
i can not receive mms (my carrier - airtel haryana )
there is a glitch in the sms applet as sometimes, when i am deleting a conversaition, the mobile fone hangs and i can not re-open that conversation again.
upon restart, the mobile shows "uncaught exception index 8>=8'
NOW. to resolve this, i go to a BB technical solutions centre. there i enquire them what all will they do to this. the tech support person tells me that he will use the deskktop software manager to update my mobile phone. he switches on his laptop and connects my mobile to his laptop and his screen shows a number of updates for my mobile. he is charging me 500 rupees for that. i tell him not to update my mobile phone and i bring it back to my own laptop and repeat the same process again on my own laptop, my laptop says that there is no update available... now my question is that is this a joke? i mean why does d tech. support guy's laptop show him updates while my laptop does not. why do i have to pay him 500 bucks when i can update my mobile phone at home?
please reply.

With any glitch on a BlackBerry, first off do a battery pull reboot,
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
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Curve 8520 browser problems - please help!

I've had my Curve 8520 for three weeks and it was working like a dream. However, yesterday evening, the browser application suddenly stopped working. I know it's not an issue with my wi-fi, as my laptop is still working fine. When I try to load the browser and visit a website, it flashes up "requesting..." as normal, and then goes to "loading" with a white screen, but refuses to load the web page. What's wrong with it? I've tried changing options in the browser configuration, but nothing works. Please help me!

With any glitch on a BlackBerry, first off do a battery pull reboot,
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blacberry Curve 8520 Wifi Problems

Hi! I have a Bb Curve 8520, I bought it from a carrier so, it is locked. Then, i unlocked it. When I am connecting it to wifi, it says no connection. I have to do is, I need to turn on my Data Connection to have internet connection. That is crazy. please help me! Thanks.

Were you able to connect to THIS WiFi router in the past?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Curve 8520 signal problem please help?

I am from South Africa. I bought a bb 8520 curve December it worked fine until a month ago. When I sends bum it is slow and shows me a watch and then on my home screen it says searching for signal for a long time than shows sos. Then I get signal and loose it again. I am at Cell C service provider.I thought it was my service provider so I change it with my Husbands Service Provider Vodacom but I does the same.Please help any one. Thank you

With any glitch on a BlackBerry, first off do a battery pull reboot,
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

8520 internet problems

i have a blackberry curve 8520 and i am unable to download anything from the internet, it just fails. i have changed my sim card and still doesnt work so please someone help

cr17 wrote:
i have a blackberry curve 8520 and i am unable to download anything from the internet, it just fails. i have changed my sim card and still doesnt work so please someone help
What, and how large is the file, you are attempting to download?
Are you connected to WiFi and using the WiFi hotspot browser?
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

8520 Update problems - going round in circles!

Hi everyone!
I am hoping someone can help.
I've been trying to sync my BB Curve 8520 with my laptop for the last few days and nothing is happening. I have update the desktop manager to the newest version, I plug in my phone and still nothing, the desktop is saying the phone is disconnected. I have tried to go through the BB website and check for updates. Again it says connect phone, I do this and nothing happens.
I have really been going round in circles. T-mobile have told me to take it to the shop but unfortunately we do not have T-mobile in NI.
Can anybody help?
Many thanks
Claire

mcculloch82 wrote:
I've been trying to sync my BB Curve 8520 with my laptop for the last few days and nothing is happening. I have update the desktop manager to the newest version, I plug in my phone and still nothing, the desktop is saying the phone is disconnected. I have tried to go through the BB website and check for updates. Again it says connect phone, I do this and nothing happens.
Hi and welcome.
Is the BB turned on when you connect it?
On the laptop, when you go to my computer with the BB connected, does it show in the list of drives?
Are you using the USB data cable that came with the BB when it was brand new? Some cables are to charge the battery only and not for data, so if this was the case the computer will not be able to "see" the BB.
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8520 Screen Problems

Hi, I took my phone out of my bag earlier today and the screen had gone strange. its quite hard to describe but it looks as if the background has faded. I was wondering whether anyone else had experienced this or whether anyone knows how to fix the problem? My phone is only a month and a half old so it shouldn't be experiencing problems!
Thanks

Well, just to be sure, you might try an OS reload:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
I am wondering why you think this would be an insurance write-off...if you've only had it a month and a half, then it would still be under warranty -- assuming, of course, that you are the original owner and purchased it via an authorized channel... If you did purchase properly, then you should take it in for warranty evaluation.
Let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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8520 unlocking problems

Hi, I've bought a BB 8520 from T-Mobile and I've been sent to Asia from my job and staying here for a long time. I've recieved a MEP code to unlock it from T-Mobile, so I can use local providers with my phone. But, as soon as I enter code and hit enter button phone frozes. I tried to upgrade my OS to 5. But, it didn't help. Any solutions or any ideas what could it be?
Thanks .
Device info
Your carrier: T-Moible
Blackberry Curve 8520, OS 5
Apps and free space
Nothing installed, upgaded to new OS without applications.

Anyone?

8520 UMA Problem

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