8520 will not turn on

hi i have an 8520 that will not turn on and will not stay connected to the laptop long enough to download os system please somebody help me i have tried so much

Hello lisa221282 and welcome to the BlackBerry® Support Community Forums.
Try to use the Force Detect method as shown in KB10144 to reinstall your software.
If you are still unable to get the software load to complete, it would be advised to contact your point of sale for further assistance.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Blackberry Curve 8520 will not turn on!

    Hello, I am desperately hoping someone can assist me with the problem I am experiencing with my Curve 8520.
    I have spent ages online looking at other forums and trying to see if people have had the same issue as me and to see if anyone had worked out what the problem was and could resolve it. It appears as though I'm the only one having this exact issue!
    Yesterday, my phone turned off, without me using the off button. It was sat beside me, untouched but when I went to check it, it had turned off. I believe this has happened before and was not an issue, so didn't panic. However, when I tried to turn on the device, it would not work.
    Whenever I attempt to turn it on the red light shows for a while, before it attempts to switch on (loading bar screen shows). It looks as though it is about to work sometimes, but gets to the same point, which is probably about 5% complete and then goes dead again. It continues to try to switch itself on without my command.
    I have tried charging it, leaving the battery out for a while and trying again etc etc but to no avail.
    It's such a shame because I was looking to splash out on a new model (as this now, it quite a low grade of BB!) but after this issue I am not so sure. Reading forum posts from other users whilst attempting to find a remedy for my issue has only out more doubt in my mind about using BB again. I sincerely hope my faith can be restored.
    Please let me know if I missed any information which would be helpful, I am not very 'techy' at all.
    Thank you.

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My blackberry curve 8520 is not turning on it shows a red light

    My blackberry curve 8520 will not turn on it shows a red light flashes 2x then my keypad lights an thats it nuthing else happens please help me i havent got a usb cable so cant use blackberry desktop manager

    Hello Hasanm52,
    Welcome to the community!
    Seems OS is corrupt, so you have to arrange a USB cable to connect your devci with the pc.
    Procedure to install OS:
    1.) Download and install blackberry device software of Blackberry 8520 from www.blackberry.com.
    2.) Install it in your PC & connect your device with PC.
    3.) Access path c:\prog. files\Common files\ Reasearch in motion\ App loader\ now dowble click on loader.exe
    4.) Further procedure i very user friendly, so please follow steps (may take approx 90 mins).
    5.) In between, it will prompt you to take backup as well, so do take care while clik next or continue.
    Good luck..!!!
    Before doing above activity you may try
    By pulling out battery & connect device with charger without inserting battery & wait for 5 to 10 mins.
    Itwill prompt you a no battery sign on your handheld, once you get the sign on your handheld, insert battery without un plugging charger 7 wait for another 5 to 10 mins. Hope this will work for you....
    otherwise you have to perform the first procedure, i mentioned...
    Thanks....!!

  • My 8520 will not power on

    Can anyone help me? my 8520 will not power on. There are no lights and no response. I have tried a different battery from another working 8520 and it still did not turn on. I also used my battery in another working 8520 and the battery worked fine. i let it sit and charge for over 2 hours and still nothing. Can anybody help me?

    Hi 3olivia,
    Thanks for using Apple Support Communities.  This article has steps to take if your computer will not turn on:
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Cheers,
    - Ari

  • HT1430 my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?

    my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?

    There is a hardware problem.  Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.

  • HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

    i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

    Cconnect it to your computer with the latest version of iTunes installed.

  • My 4th gen iPod Touch will not turn on

    Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
    1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
    2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
    3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
    I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    Sounds like at least a bad battery

  • Mid-2009 Macbook Pro will not turn on

    Hi Folks,
    so my mid-2009 15in Macbook Pro will not turn on. I updated the OS to Mavericks in December 2013. I'm from California, but I recently moved to the Guam/Marianas area where it is more humid and generally around 87 degrees F all day. For the past month my computer has worked fine, albeit I did notice the fan was running a little more than usual. I usually would just put it into sleep mode when I would finish using it (apparently a bad idea based off of reading other posts concerning humidity and, more importantly, heat). One day I finished using it, closed it and the next day went to open it; I could hear the fans start to work, but then it stopped. It hasn't turned on since. You press the power button and nothing happens. I tried all the troubleshooting stuff.
    So, my question is this: what do you think is the problem? Moreover, how much do you think it could cost to repair it? My experience with computers suggests to me that it's probably a dead motherboard. I'm wondering if it's worth trying to salvage this thing or if it would be prohibitively expensive. There are no Apple stores in the area to take it in to get advice unfortunately.
    Now, I just want to vent a little frustration. I have many apple products, and I've even switched my mother over to an apple computer, but now that I need some very basic support, apple doesn't provide a contact e-mail or a free chat? I think charging someone $19 for 'one time assistance' is ludicrous. I bet if I brought this into an apple store I could at least get some advice, and thus get some idea how I want to proceed with repairs or not. I suppose I'm also rather frustrated that my macbook, which I have been most happy with all these years, breaks because I go somewhere a little more humid and generally warmer? It would appear that the hardware failure is connected to the climate. This makes me skeptical about purchasing another mac if it can't handle a little humidity. (I have not spilled liquids on it, nor have used this computer while transitioning from an air-conditioned/humid location which could potentially cause condensation). I do not think I'm being unreasonable (yes I do think a $2500 computer should not fail after less than 5 years), but if you think I am unreasonable, please enlighten me.
    Thanks for any help. I really appreciate it.
    Ken

    Ken,
    the “Important Handling Information” in the little white manual that came in the box with your MacBook Pro states that its operating temperature range is from 50 °F to 95 °F (10 °C to 35 °C), and that its operating range of relative humidity is 5% to 90% (non-condensing). If your corner of the Pacific is outside of these ranges, the manual states that “Failure to follow these handling instructions could result in damage to your MacBook Pro”.
    I have no idea what problem your MacBook Pro has; since you’ve tried all of the troubleshooting stuff, you’ll need to somehow get your MacBook Pro to a qualified service facility to diagnose the problem. If the logic board does need to be replaced, it would probably cost hundreds of dollars for a replacement, and you might find that purchasing a replacement used MacBook Pro of the same model to be price-competitive with just replacing your MacBook Pro’s logic board.
    If you find Apple’s out-of-warranty policies unacceptable, then your only alternative to venting would be to purchase your next computer from a different company which has out-of-warranty policies more to your taste.

  • My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

    My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • My iPhone 3gs will not turn on, charge, or allow me to perform a hard reset. iTunes nor my computer recognizes it andthe screen wont light up at all. What can I do to fix this?

    I have an iPhone 3gs that is out of warranty. I purchased this phone from AT&T. Last night my phoone went completely dead (battery percentage was at 96% just moments before) and now will not turn back on. I have tried just about everything I have found on discussion boards- trying hard reset, plugging into itunes, charging for15-20 mins then holding down sleep and homebuton..... NOTHING works. This phone will not light up AT ALL. My computer wont even recognize it. Is there anything else I can do?

    Make an appointment at an Apple store if there is one nearby.

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • My phone was doing system update.  will not turn on now gives me a startup error and turns off

    my phone did a system update to lollipop now it will not turn on and gives me an error message 1740 and 1790 then turns off

    Oh boy! Like stef7 mentioned, I am also curious to know which device you are using so I can assist you and get the device working for you again.
    TamaraH_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • TS4585 My phone will not turn on and when it does, it only stays on for a few minutes.  The last time it said it was necessary to do a restore in itunes, but shut off again before i could read rest of warning

    My phone was working fine last night.  Plugged it into the charger and went to bed. Woke up this am to it off.  It would not turn on.  I tried a different charger and a different outlet.  Tried several times to hold down power and volume and or the menu button.  Finally, several hours later, holding the power and volume buttoon turned on the phone.  Said had 1%battery, so i kept it plugged in for about 5 min.  It went up to 2%.  I started to look at recieved text, then it went dead again.  Repeated the same steps and left it plugged in.  It kept turning off.  till finally, it went dim and a warning message came on to restore phone from itunes but idid not see the end of warning bc it shut off again.  Now it will not turn on, but has the white apple symbol turning off and on over and over.  I can not find the option to restore the phone, plus the phone is not on so the computer is not registering that its plugged in.  I can not call out bc no landline and can not call tech support.  Does anyone know why this is, or what to do?????????????

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • 2 day old iphone 5s turns off at 95% battery life and will not turn back on. HELP

    So I had an iphone 4s for two years, the battery started to not last as long, so with my upgrade I got the iphone 5s (greatttt). Anyways I had it for a month then all of a sudden I wasn't getting calls, it took over a minute for me to even get a call to send, then once I was on the call others couldn't hear me well, then it would drop (no problems with service, always happened with full bars).  Brought it to Apple store, they told me it was a combination between the phone and my SIM card.  They gave me a new one and recommended I go to verizon to get a new SIM card.  That same day literally 3 hours later, the phone turned off randomly at 65% battery and WOULD NOT turn back on.  I had to go back to the apple store, they restored my phone and almost gave me another new one. However they tested the battery and everything and came to the conclusion it was okay and that I needed to restore the phone and set it up as if I did not already have an iphone (not use icloud to bring EVERYTHING over) So we did that and it started to work, that was two days ago.  Over the course of the last two days I have SLOWLY downloaded my previous APPS, however the only way to download those are to do it from the "cloud" because apparently I can't just get them from the app store.  Well yesterday I got the blue screen of death, however it came back, I thought nothing except that it was over worked.  Tonight it went down to 1%, I left it on the charger until it was at 96%.  I had NO APPS open. Went to my calendar and added a event for tomorrow, put my phone down and then ten minutes later looked at it and its turned off.  It will not turn on, I tried rebooting pressing both buttons, Ive plugged it back it, switched outlets, switched cords, NOTHING.
    Of course I wish I never got the iphone 5s at this point.
    What now?
    Back to Apple again?

    Yep.
    Just like cars, you lucked on a lemon.

  • My mac will not turn on.  there is a white screen with a spinning wheel

    my imac will not turn on.  It will power up but just a blank screen with a spinning wheel appears

    See > Mac OS X: Gray screen appears during startup

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