8800 requiring highly encrypted password everytime the backlight fades.

It also has padlocks on the security settings. and i cant type in owner information. i have wiped it twice.
i was given the phone bye my best mate. he used it for a week and got an iphone 3g.
how can i change this ridiculously high security setting?
<3 peace

The device has an IT Policy on it from a previous owner.
Remove it:
http://www.blackberryfaq.com/index.php/Remove_IT_Policy
See Method 2 in the link.
If your OS release was 4.5 or better, you could use method 2
Look at Options > About, third line down beginning with a "v.4.xxx"
What is yours?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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