A DIFFERENT problem with Maps after Hard Reset

Was advised to hard reset my phone after it started going crazy with data which I did using the advised *#7something# method.
Nokia Maps is fortunately still there upon reset. Phew. Although when I open it it starts downloading mad amounts of data.
All my maps are gone. it appears my mass memory got kind of messed up in the reset - it deleted a lot of the data off the mass memory, but left some of it. Example - my music files all went, but the directory structure remained. My photos remained, but Nokia doesn't know when they were taken.
I have tried connecting my phone to my PC and opening maps in Ovi Suite ... and it says 'cannot find maps or voice guidance files in your device', and I appear to have no option to re add them.
There is an 'open help' link below the message ... which opens a blank help page in my browser. Useful.
Can anyone help?

This has occurred the entire time I have owned the iPod. I only discovered iLyrics about 2 months ago. I don't believe iLyrics is to blame.
In general, the lyrics are in English and do not have special characters. This is a good suggestion though. I'm going to pay close attention to see if I can find any weird HTML bits showing up. It seems to occur about 70% of the time. I've assumed that it is completely random, so I'm going to pay closer attention to see if some songs work 100% of the time. Interestingly, it never goes wrong 100% of the time either. It sometimes takes 4 or 5 tries, but eventually I'll be able to scroll through the entire song.
I'm getting the impression that this is NOT a common problem....

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