A family member recently downloaded an iBook on my device using their apple I'd. Now I don't have access to the material I've purchased using my apple I'd for 90 days! So frustrated! Any tips?

A family member recently downloaded an iBook on my device using their apple I'd. Now I don't have access to the material I've purchased using my apple I'd for 90 days! So frustrated! Any tips? ITunes won't allow me to download the books I've paid for!!

That wasn't something that I was aware of, but looking at this http://support.apple.com/kb/HT4627 I'm not sure that there is much you can do about the device itself. I'm also not sure whether it only affects downloading directly on the device itself or whether you can connect the iPad to your computer and sync content across to it from your account that way - or even whether restoring back to factory defaults on the iPad will bypass the 90 days

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HT204053 My husband and I are divorcing and we have used his apple ID for our 2 apple tv's. He changed his password and now I no longer have access to the 300 or more movies, tv shows and music. He keeps saying that there is no way for us both to have

My husband and I are divorcing and we have used his apple ID for our 2 apple tv's. He changed his password and now I no longer have access to the 300 or more movies, tv shows and music. He keeps telling me that , there is no way for us both to have it. So, since his Apple ID was the one programmed into our Apple TV's he has custody to everything. I know there has to be a solution for this, because I can't be the be the only person this has ever happened too!

Unfortunately the situation is thus...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HE37
I know it doesn't help you in your current situation... but you can leave Feedback for Apple here...
http://www.apple.com/feedback/

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?

Contact iTunes Customer support... it is not possible to bypass Activation Lock.

Hi, i had created a form on adobe forms central, but i don't have access to the results now. any help would be appreciated.

Hi, i had created a form on adobe forms central, but i don't have access to the results now. any help would be appreciated.

Hi massif76198910,
I don't see that you had a paid FormsCentral account. Were you using the free account? If so, you should still have access to the form until FormsCentral is retired on July 28 2015,
Are you able to log in? Or do you get an error when you try to log in to your account? Please try clearing the browser cache, or logging in via a different browser.
Best,
Sara

I bought an app which was free. To get the full version I then paid for it. I used it for months and now it's saying I have not got the full version and I no longer have access to the full app like I used to.

I bought an app which was free. To get the full version I then paid for it. I used it for months and now it's saying I have not got the full version and I no longer have access to the full app like I used to.

Try contacting the app support of the particular app your using.
Most apps have an app support button on their app page within itunes.
If they wont reply within a reasonable amount of time and you feel like the particular app developer has cheated you, bring the issue forward to apple care.
Note that app developer have their own customer support.

I have an apple ID, but for some reason my phone has saved my previous Apple ID. I cannot change or add the old email address because the address no longer exists and I don't have access to the mailbox. Therefore, when I try to delete my iCloud account fr

x

If you can't remember the password for the ID, and no longer have access to the email account associated with the ID to reset it, try contacting iTunes Store support: http://www.apple.com/emea/support/itunes/contact.html. They frequently deal with Apple ID password issues.

Support links for don't have access to the previous computer on which acrobat pro was installed

Hi Guys, very quick question: who do I actually contact or where are the links to forms to fill out details and resolve a problem with transferring my Adobe Acrobat X pro licences to new PCs when the old PCs have been decomissioned and hard drives wiped before I could deactivate the original installation? Thanks for any help, Brendan.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

I loaded Yosemite OS on my Mac and then had to go back to Mavericks OS. Now my creative suite is asking for serial numbers which I no longer have. Need help! I was on a site license but have since retired and don't have access to the serial numbers...What

Need info on how to get serial numbers for my creative suite.

Atwittsend I would recommend uninstalling and reinstalling the installed Adobe Creative software titles. It is likely reinstalling Mac OS 10.9 will lead to damage of the licensing files. Please make sure to use the uninstallers located in the Applications/Utilities/Adobe Installers folder.

I recently changed jobs and no longer have access to the computer that contained my Firefox bookmarks. I don't have a Firefox profile. Is there any way to find and transfer my bookmarks to my new computer?

I recently changed jobs and no longer have access to the computer that contained my Firefox bookmarks. I don't have a Firefox profile. Is there any way to find and transfer my bookmarks to my new computer?

If you don't have access to the old computer any longer, '''no'''. Unless you were using something like the Google Toolbar & Google Bookmarks or Xmarks, which would have your bookmarks in an online account that you could access. Firefox doesn't include an online storage feature for personal data, yet. That is coming in a future version.
If you have a friend at your old job maybe they have access to that old PC and they could export your bookmarks to a file and email that file to you.

HT1212 for an iTouch 4 my young daughter thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt?

My 7 year old daughter has an iPod Touch 4 and she used the wrong password too many times. She thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt? We are traveling this week so don't have access to the serial number or the computer that was used to originally set up her iTouch. I don't even know what operating system it's on and can only see the home screen.

Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

I have photos on my iPad that I want to delete. This is my problem. I synced them from my ex-husband's Mac. We are no longer together therefore I don't have access to his computer or iTunes account. Is there any other way to delete them?

I have photos on my iPad that I want to delete. The problem is I don't have access to the computer used to sync them. It was my ex husbands computer and iTunes account. Is there any other way to delete them?

Not sure is any of these methods will work.
The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

I have two accounts to my computer as administrator. How can I make it so both accounts have access to the same folders and programs? grateful for answers. Martin

I have two accounts to my computer as administrator. How can I make it so both accounts have access to the same folders and programs? grateful for answers. Martin

Obvious question: If you want to have access to the same folders andapplications, why have two accounts? The point of different accounts is that you don't have access to the other person's data.
Any application in the HD/Applications folder is available in all accounts.
Sharing data between accounts depends on the material being shared. So, if you can provide more details we maybe able to help you better.
Regards
TD

Hello, I recently signed up for CC. An immediate family member had downloaded a trial version (now e

Hello, I recently signed up for CC. An immediate family member had downloaded a trial version (now expired) of the CS6 Master Collection on the family pc (using her adobe id). Can I convert this to 'licensed' using my id?

@Late_start,
Sometimes a quick fix is to, close all apps, launch the Adobe Application Manager (from the Start Menu or Applications folder) and sign out and then launch one of the apps and sign in with your Adobe ID using the "License this software" button.
Might test that when you get the chance.
-Dave

I recently downloaded a 10.6.8 update and a game program has now been reduced in size. It's specifications are set for full screen, but it is about 1/4 of the size. Any ideas how to fix?

I recently downloaded a 10.6.8 update and a game program has now been reduced in size. It's specifications are set for full screen, but it is about 1/4 of the size. Any ideas how to fix?

Hi, I have got the same problem but all is 1/4 the size have you fixed it?

A family member recently downloaded an iBook on my device using their apple I'd. Now I don't have access to the material I've purchased using my apple I'd for 90 days! So frustrated! Any tips?

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