A friend accidentally bought an album instead of gifting the album. Is there anyway to get it straightened out?

A friend accidentally bought an album instead of gifting the album. Is there anyway to get it straightened out?

Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

Similar Messages

  • I accidentally bought a book instead of an audiobook. I have not yet downloaded it. Can I get a refund from iTues store?

    I wanted an audiobook, I accidentally bought a book instead. As books have to be downloaded before they can be read I ha
    e not yet done that so it is unread. I have also bought the audiobook that I wanted. Is it possible to have a refund for the book bought in error?
    Thanks

    Contact iTunes Support:
    http://www.apple.com/support/country/

  • I bought part of an album but after that the album price didn't go down, what should I do

    I have bought part of an album but after that the album price didn't go down.  What should I do

    Contact the application's creator. If the charges were to a credit card, you can also contact the card's issuer and dispute them.
    (122766)

  • When I transfer my music from windows media player, itunes places the music all over the place instead of in the album its suppose to be in. Why?????

    WhenI transfer my music from Windows Media Player why does Itunes place the music all over the place instead of in the Album its suppose to be in? Why???

    Delete and redownload them if doing so is free in your country.
    (98014)

  • TS1702 I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?

    I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?

    Actually, wrong.
    The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
    Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
    And, you don't have a "Partner ID" because you are not a "Partner". The section you're referring to applies to mobile providers, which are the Partners.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The album shows as purchased on the iTunes store, but not available to download to my authorized devi

    How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The albums show as purchased on the iTunes store, but not available to download to my authorized device.  I also have albums that appear in my library, but are not able to be added to my iPod from my computer

    When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

  • How do I get all the songs from an album to show in the album view?  Currently, if an album lists the artist plus a guest artist, those are shown separately and appear to be two different albums on my iPod.  How do I get all the songs on that album togeth

    How do I get all the songs from an album to show in the album view?  Currently, if an album lists the artist plus a guest artist, those are shown separately and appear to be two different albums on my iPod.  How do I get all the songs on that album together on my iPod?  If the album is a collaboration wtih many artists, each sond may appear as a separate album.

    I used to have this problem.
    First, you need to go back on iTunes
    you need to go to each of the songs that are having this problem
    Click the album so all the songs drop down
    Right click the songs that have this problem
    Click ' Get info '
    Click the tab that says " info '
    The box that says ' album artist ' should probably be empty (correct me if I'm wrong)
    Click it and type the artist of the entire album, NOT the songs guest artist
    as such,
    ARTIST
    JAY-Z Feat. Justin Timberlake
    ALBUM ARTIST
    JAY-Z
    These should be separate for each artist
    If you write the same album artists for each song by that artist, all the songs should be on 1 album

  • My iphone fell into the toilet so i am trying to use my imessage app on my mac to text my friends and it is saying my password is invalid. Is there anyway to fix that or reset the password for it? Thanks

    my iphone fell into the toilet so i am trying to use my imessage app on my mac to text my friends and it is saying my password is invalid.
    Is there anyway to fix that or reset the password for it? Thanks

    Hello jthompsonn25,
    I'm sorry to hear about your iPhone and the issues you are having with Messages on your Mac. If you are trying to send iMessage messages in Messages, your iMessage account should be tied to your Apple ID (same account name and password). If you are having password issues in Messages, you may want to verify that you have the correct password by logging in to your Apple ID directly:
    Apple - My Apple ID
    If you are unable to or are still getting an error message with your password, you may need to reset the password on your Apple ID. If that is the case, you may find the following article helpful:
    If you forgot your Apple ID password - Apple Support
    Sincerely,
    - Brenden

  • I accidentally eliminated my "Linked Selection" button over the timeline. How do I get it back?

    I accidentally eliminated my "Linked Selection" button over the timeline. How do I get it back?

    I'm finding it difficult to understand what you eliminated.  Are you saying you no longer see your clips at the upper left of the screen ... the ones you placed in the timeline?  Or are you saying you see the clips from the events but not the event names on the left most border of the upper left of the screen?  There is a little arrow that points to the left with a bar to the left of it midway down the left border of the screen.  Clicking on this little arrow hides or reveals the event names you have. (see below). Can you give us a little more info?  Best wishes.
    stephen

  • How to show artists in a compilation album but not split the album?

    Sorry, I wasn't sure which section to submit this question to.
    I have recently downloaded my iTunes music to my iPhone 4s. However, 'compilation' albums ( in my case albums by artists who have a lot of guests on their songs) did not show up under artists. So I unticked the compilation box in the album info. But now when I go to albums, each song with a different guest is in its own album.
    My iPod nano shows the different artisits for compilation albums and the album as a whole. How can I make my iPhone do the same?
    Thank you for any ideas!

    alice286 wrote:
    Thank you so much! Got it sorted!
    Another quick qu - what do I do if I have a compilation with each song having a different artist? Can I show the individual artist whilst keeping them all in the same album?
    Only in the Album view. Artist view will display them separately unless you have Group by Album Artist turned On. I tend to set the Album Artist (not the individual track artist) as "Various" or XYZ Soundtrack or something similar making grouping them a bit easier.

  • I accidentally deleted a voice mail on my iPhone. Is there anyway to retrieve it?

    I accidentally deleted a voice mail on my iPhone. Is there anyway to retrieve it?

    If your with AT&T you can hit the phone app - voicemail - deleted message - check there to see if your message is still there.
    If your not with AT&T try calling your carrier.

  • My young child bought over $600.00 worth of apps., is there anyway to get the money back

    My young child bought over $600.00 worth of apps., is ther anyway to get the money back?

    Wow!  You learned what could have been a *VERY* expensive lesson at a relatively low price.
    Another poster had set an American Express account (unlimited credit, in many cases) as payment method for iTunes, and had given his iPhone to his grandson.  The grandson bought a $300 zoo-something game.  The other poster may or may not have learned from that episode.
    The lesson is that children do NOT feel financial responsibility when happily clicking to get pretty pictures and fun games and "cool" songs.  That grandfather could have been $80,000 in the hole potentially if the grandson went hog-wild.
    The solution is two-fold, in my humble opinion:
    Buy a prepaid mastercard with a $100 limit.  Make that the payment method.  That limits loss to $100.
    Supervise your cildren when they use accounts you will have to pay for.

  • I downloaded 2 albums and it mixed the album songs together

    I downloaded 2 albums and it mixed the album songs together.  The songs are not in the right albums and some are not in the albums at all.

    Steve MacGuire aka turingtest2 - iTunes & iPod Hints & Tips - Grouping Tracks Into Albums - http://www.samsoft.org.uk/iTunes/grouping.asp (older post on Apple Discussions http://discussions.apple.com/message/9910895)

  • I accidentally bought an e-book, I meant to buy and audiobook, can i get an exchange?

    I accidentally bought an e-book for my ipod, I meant to buy an audiobook how do i get an exchange?

    Maybe.  Officially all sales are final, but if there was a legitimate mistake, they may allow an exchange.  Contact iTunes Customer Service.

  • I accidently ordered an album instead of the movie. is there anyway i can return or delete that purchase?

    Hey everybody its my first time ordering something from itunes and i accidently oredered an album instead of the movie I am really stuck dont know if i can even do anything about it but sure am curious as to fixing this issue please help. tech support is closed and need a responce asap.!

    Open iTunes
    Navigate to iTunes Store:Account:Purchase History
    Click on "Report a Problem"
    Fill out the form detailing why you're seeking a refund.
    Apple should respond within 48 hours.
    Good luck.

Maybe you are looking for

  • T440S OSD Brightness control failure after resume from Sleep

    Hi, I have owned a T440S since late 2013. Relevant Details: T440S Model : 20AQCTO1WW OS : Windows 7 professional (original installation by Lenovo) Latest Drivers installed as of June 2014 - including HotKey and Power Management HotKey ver : 8.30 Powe

  • Access web service

    Hi All, I'm trying to access a web service over a simple eclipse-plugin. The web service is the "helloservice" example of jwsdp 1.3 . When I compile and run the example as java-project in eclipse, it works! But when I try to make a plugin, I get the

  • AirTunes skips every 5 seconds.

    Title sums it up really. My AirTunes will skip every 5 seconds. It's horribly annoying. I don't know what to do. Any suggestions?

  • Networking printer problem Win 7 64bit driver won't connect with win 32 bit

    HP 1320 installed on Win 7 64 bit with driver 1320 PCL 5 won't let win xp 32bit computer connect.  It's looking for NT print file.  I followed instructions to open a local port and it connects, but only prints blank pages.  New HP Computer found the

  • Trying to go to the cloud

    I recently bought iTunes match to save space on my iPhone.  After doing so, I still have all the songs I had manually sync'd with my phone, and can not get them off of my phone.  How do I fix this?