A question about clearing SM_OBS_DLL in temp folder

Hi,
Our users are experiencing issues like this "The requested action is not supported for this object [message 131-171] ". According to the searching result, removing SM_OBS_DLL folder in temp folder could fix this issue. But the problem is our users are processing hundreds of orders every day and these issues impact their efficiency a lot. Is there any permanent solution for this?
P.S. our SAP B1 version is 8.8 PL17
Thanks,
Lan

Hi Lan and Marc,
Unfortunately the DI API has never been particularly stable when processing larger amounts of data over extended periods. The error message you receive may not actually be related to the problem. Some patches are better than others. Are you able to do any testing on a different patch?
Is there any monitoring you can do (eg track the memory usage of your add-on over time) on a workstation?
Also, if you are not already doing so, I recommend you garbage collect any DI API objects as soon as you've finished with them:
public static void DisposeObjects(Object obj)
    System.Runtime.InteropServices.Marshal.ReleaseComObject(obj);
    obj = null;
    GC.Collect();
Kind Regards,
Owen
P.S. Incidentally the way that the DI API runtime files are copied to the workstation is changing in 8.82 so, if you can't find a solution in your current version, you could look at 8.82 to see if that makes an improvement.

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