A statement really.  iPhoto is the worst piece of software I've ever tried to use.  I plan to stop using it.

Faces causing problems.   Distorted the photos when I moved them from my previous Mac OSX.   I don't want "faces" but don't how to disable that.
It has created 30,000 records!  It has pulled faces of complete strangers out of some photos!

Well as you were running 10.4, which is two - and almost three - iterations behind the current OS, I'm not sure they'll be entertaining feature requests for it.
You are constantly confusing Machines, OS and software and conflating them into some other entity. You need to separate them out in your head.
I had an Mac OS X 10,4
No you didn't. You had a Mac that had 10.4 on it. That's an older version of the System Software.
came away with an iMac Snow Leopard.
... An iMac with the Snow Leopard version of the OS - 10.6.
From there I transferred the photos to the new Mac.
And the key question is "How?". From your description you imported a library from the external to one on the new. This fits the scenario you describe:
I find after the load I have photos all in a disorganized condition, which much duplication of photos to the point that there are 30,000 photos!
I posted instructions above for bow to migrate a Library to a new machine.
"Faces" were not used on the Mac OS X and I suppose I must have turned them off at some point (?)
Faces is a feature of iPhoto 09 and later. Whatever version of iPhoto you had on the older machine "the Mac OS X") did not have the feature. You did not turn them off. As we keep telling you, you can't turn them off. But as you don't use them they should be invisible to you.
My advice is to trash this bunged up library, redo the migration as per the above instructions and ignore the faces feature.
Regards
TD

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    I have been digitizing some forms for a customer, and this is my first experience with this product. It has not been a good one. I have been using the 30-day trial, and really don't want to buy it now. Here is my list of problems:
    1. When you copy and paste, or move and object, there is a fade effect. On some of my machines, this is not noticeable, but on some, it is very noticeable. There is no way that I have found to turn it off.
    2. When you copy and item, you are moved to a seemingly random place on the page. Why does the page even need to move when you copy something?
    3. When you move an item, you are moved to a seemingly random place on the page. Shouldn't it center me on the item, or at least do something that makes sense?
    4. When you paste an item, you are moved to a seemingly random place on the page. Wouldn't it make sense to paste it in the center of the page, or even close to where it came from.?
    5. Inability to group text / numerical fields. When I am making a form with over 200 individual fields, it would really help to be able to group them in some sort of logical order.
    6. The interface is not standard, like most of the other Adobe products are. Shouldn't it be the same across all products by one manufacturer?
    7. Why not have discreet horizontal/vertical guides, instead of crosshairs? At least give me the option.
    8. When aligning something to a guide, why does it line directly on the guide for the top and left sides, but aligns one pixel in on the right and bottom?
    9. Why do I line up to text fields, and then later those fields are not lined up anymore?
    I have used a lot of Adobe products in the past, and haven't used one this bad since PageMaker 6.5. Come one Adobe, you have a lot of good products...
    This is definitely not something my company will purchase.

    funny... i am currently working on a bunch of forms in LiveCycle and I am sooo incredibly peeved at this application that I searched for "LiveCycle is a piece of crap" and found this post. =)
    Yes, i know the that this post is from over a year ago, but it is obvious they havent made any improvements to the software.
    I'll ditto what Jeff said and add
    10.the debugger constantly disappears (yes, I followed the directions in the "help" file). I have to constantly flip between Acrobat Pro and LiveCycle, close Acrobat Pro, come back, stand on my head, while balancing a banana on my nose to get it to stay. Seriously, I feel like I'm dealing with a set of old-school TV rabbit ears trying to tune in a distant station
    11. the debugger is two lines off in its error reporting. If it says you have an error at line 39, the error is REALLY at line 37. Took me forever and a ton of messageBoxes to finally figure this out.
    12. The debugger doesnt actually support breakpoints, watches, etc inside of livecycle. You can set a breakpoint, but your code isnt visible while you are in preview mode, so what good is it? What good is stepping into your code if you cant SEE your code?
    13. If I have two documents open, and select an object from one via the Hierarchy palette, the view of that document jumps to the beginning of the document.
    14. Why cant you drag and drop objects from the hierarchy palette from one open document to another??
    15. Why isnt there a keyboard shortcut to flip between open documents?? It SHOULD be Ctrl+Tab (following what 90% of other programs use), but instead that flips between the document's different view tabs.
    16. Why cant you click+hold+drag from the lower-right to the upper left to select multiple objects at once?
    17. When you paste in a subForm with its objects, it makes the subForm area on the page HUGE, even if the objects in the subForm are fairly small
    18. When you create a new subForm in the hierarchy pallete, the view in the palette jumps to the very top object, and you have to scroll all the way back down and find your unnamed subform
    19. Why are pdfs produced in LiveCycle not compatible with Acrobat Pro's Accessibility Checker? This one is HUGE. I spent over a week with our Adaptive Computing department trying to figure out why my pdfs were failing the accessibility checker when I had followed every known guide available on producing accessible pdfs. Even more frustrating, despite all the errors Acrobat Pro said were there, JAWS and all the other accessible technologies were able to use my pdfs just fine.
    20. Why do you have to manually add in a guide line via measurement first and then drag it to where it really needs to be? Why cant you just grab the ruler and drag a guideline where you want it like photoshop? Yes, I know I can drag from the upper left and get both a vertical and horizontal line, but if i only need one, then I have to drag the other one back off the document.
    I could keep going on and on and on....

  • Is Time Machine Apple's worst piece of software EVER?

    I am sick of Time Machine not working properly.
    I've tried it with an Airport Extreme and an external disk, with Time Capsule, using Leopard, Snow Lepard and now Lion.
    I do an erase of whichever disk I'm using and then a full backup - and it works fine until I turn off my MBP.  Next day or next week it says:
    "The backup disk image “/Volumes/Backup/Ian’s MacBook Pro 2.sparsebundle” could not be accessed (error -1)."
    And yet... as soon as I tell Time Machine to 'backup now' the Time Capsule disk shows on my desktop, in finder, in Disk Utilities and in the Time Machine prefs window.  But all I get is a message saying "Looking for backup disk..."
    As I say, I've tried Extreme/external disk/TimeCapsule/Leopard/Snow Lepard and Lion and it's never worked for more than a week or two before "The backup disk image “/Volumes/Backup/Ian’s MacBook Pro 2.sparsebundle” could not be accessed (error -1)."
    It's not just useless, it's worse than useless as I cannot rely on it.  And yes, I've read all the support stuff I can find (Pondini etc.), none of it solves the problem.
    (I'm backing up (trying to) over wifi, my partner has her own sparsebundle on the Time Capsue, which mostly works though it slows her MBP to a crawl when it's backing up.)
    Does anybody have any fresh ideas?
    Thanks.
    P.S.  Thank the Lord for Backblaze and CarbonCopyCloner, if I had to rely on Apple for my backups I'd be a nervous wreck.

    Tom in London wrote:
    ian-apple wrote:
    It's not just useless, it's worse than useless
    I realised that the very first day TM ever came out. I've never used it. It doesn't do anything I would need. I use Carbon Copy Cloner.
    Why drive yourself up the wall trying to make it do what it clearly cannot do? Give yourself some peace, and forget Time Machine.
    Truer word have never been spoken.
    Tried to use TM once. It copied the backup copy of my system to a folder on my system never overwriting anything. I was left with the same problem I had before starting the TM restore. Only 32GBs of space missing from my HDD. Never again. I now use CCC.
    Same goes on the Windows side. I use Acronis True Image on Windows and have images files dating back to when I built the system that can be restored to a fresh install or any point in time after that. Same for my newest Dell Latitude. I imaged the drive as it came from the factory, before I logged on for the first time. And with ATI you can image and restore the Complete drive, not just one partition.
    I have never had CCC or Acronis tell me the the volume can't be accessed. Especially when you really need it.

  • Literally the worst customer support experience I've ever had to deal with -- Why don't they let their customers speak to supervisors on demand?

    Call 1: I spoke to them to see if I was eligible for an upgrade. It turned out they had accidentally counted a temporary phone switch to an old device as an upgrade. The representative was extremely slow minded and took over an hour to read through my notes and process what I was saying happened, consulting with his supervisor multiple times. He claimed to have noted everything and told me I had to go to a verizon store to verify in person that I was still using my original phone, and that then I would be able to get an upgrade immediately.
    Trip to the store: Drove an hour only to be told by the store rep that there were NO NOTES on my account about the issue and there was nothing he could do to help me and that I'd have to call customer support again. The store was closing in 20 mins and customer support seems to take 45 minutes minimum to resolve anything, so I left.
    Call 2: Asked a woman to speak to a supervisor about the guy who wasted 2+ hours of my life and gas money. She put me on hold for a long time, came back and said they were all busy right now, would I like to leave my complaint with her? I said no thank you, I will keep waiting. She said ok, and proceeded to hang up.
    Call 3: Asked a different woman to speak to a supervisor, she put me on hold for a long time and then told me that since I wasn't an authorized user I could not speak to one... lol ok. Had a family member call and authorize me.
    Call 4: Asked a guy to speak to a manager. He insisted on taking the complaint himself. Why would I trust someone to take a complaint about their colleague possibly sitting a few desks away when many of them have proven to be incredibly incompetent already? It sounded like we were making progress... then he hung up too.
    Call 5: Asked yet another woman to speak to the manager. She demanded a reason, I told her it was to make a complaint and she told me about a dozen times that the managers would just tell her to take the complaint. I insisted, she refused... finally I threatened to close all of our accounts unless she let me speak to a manager. She said they couldn't right now since the office was closing soon, but that one would call me within 24-48 hours. I'd bet my life savings that never happens. At that point I tried to talk to her about the original upgrade issue, and she said her system had suddenly crashed and that I'd have to call back the next day...  Seriously???
    Absolutely unreal how horrible their customer support is. Will be switching to T-Mobile immediately.

    Having worked in customer service, I have some experience with this kind of situation.  Reps are typically trained to make all attempts to handle complaints by themselves, because there are obviously many more reps than supervisors.  They're usually REQUIRED to fully authorize the account and to get the whole situation from the customer prior to referring you to a supervisor.  One of the biggest problems is that many customers think that demanding a supervisor is a way to guarantee you will get what you want.  If the reason for your request to escalate isn't a valid one, the supervisor won't give in to you either.
    There are plenty of times in my own experience, especially as a brand new rep out of training, that I took a long time to research and get an understanding of the issue.  Yes, I wasn't moving at light speed, but that doesn't make me an idiot.  It means I was trying to gather as much info s possible to try and deal with the issue. But I had plenty of customers tell me I was stupid and to transfer them to my supervisor, simply because I took longer than their patience could tolerate to get all the details I needed.
    I have never had a job that I executed flawlessly day in and day out.  Maybe you have and that's why you can't tolerate a person taking a little longer to wrap their head around the issue, but I'd rather doubt it.
    I also don't think you will find reps who work at light speed and utilize a magic wand to fix people's issues at T-Mobile, either, but I guess it never hurts to try.
    Just to clarify: I do not work for Verizon and never have.  I worked for a residential phone and internet company.

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