A630 series unable to install driver on Windows 8.1

My Photosmart A630 series printer is connected via USB to my HP laptop running Windows 8.1.  I get a message saying that I need to install a driver for the printer.  When I download the driver software (A630_140_301) from the HP website and execute it I get another message saying "Your computer's operating system requires a driver download in order to install the printer software".  There is a button to click that says "Get Driver Online".  When I click on that button it sends me right back to the same location to download the same driver software (A630_140_301) that I already downloaded which again gives me the same error message and tells me to download the driver.  Please help me out of this hopeless loop.

Hi Super_Dave,
No, the printer software does not install.  As soon as I click on it to install I get the same message "Your computer's operating system requires a driver download in order to install the printer software" and it directs me right back to the same HP site to download the printer software .  I have seen others post about this exact same problem in these forums and I have not seen any solution anywhere.  The printer software worked fine on my Dell Inspiron running Windows 7.  I bought my HP 2000 laptop with Windows 8 installed and I immediately upgraded to Windows 8.1.  Then I tried using my Photsmart A636 printer.

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    [08.11.2013 14:59:07] Information : Running the check: Processor
    [08.11.2013 14:59:07] Information : Getting the check for the checkId : Processor
    [08.11.2013 14:59:07] Information : Calling the method: CheckProcessor
    [08.11.2013 14:59:07] Information : Check processor configuration.
    [08.11.2013 14:59:07] Information : Query WMI provider for configuration of processor.
    [08.11.2013 14:59:07] Information : Querying WMI Namespace:
    \\localhost\root\cimv2 for query: SELECT * FROM Win32_Processor
    [08.11.2013 14:59:08] Data : Clock speed of processor = 1900
    [08.11.2013 14:59:08] Data : Manufacturer of processor = GenuineIntel
    [08.11.2013 14:59:08] Information : Adding the check result entry for checkId: Processor and result: 0
    [08.11.2013 14:59:08] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:08] Data : Result = 0
    [08.11.2013 14:59:08] Data : checkId = Memory
    [08.11.2013 14:59:08] Information : Running the check: Memory
    [08.11.2013 14:59:08] Information : Getting the check for the checkId : Memory
    [08.11.2013 14:59:08] Information : Calling the method: CheckPhysicalMemory
    [08.11.2013 14:59:08] Information : Check the amount of RAM.
    [08.11.2013 14:59:08] Information : Query WMI provider for configuration of memory.
    [08.11.2013 14:59:08] Information : Querying WMI Namespace:
    \\localhost\root\cimv2 for query: SELECT * FROM Win32_OperatingSystem
    [08.11.2013 14:59:08] Data : Found memory = 25119276
    [08.11.2013 14:59:08] Data : Total amount of memory = 25119276
    [08.11.2013 14:59:08] Information : Adding the check result entry for checkId: Memory and result: 0
    [08.11.2013 14:59:08] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:08] Data : Result = 0
    [08.11.2013 14:59:08] Data : checkId = MMCVersion
    [08.11.2013 14:59:08] Information : Running the check: MMCVersion
    [08.11.2013 14:59:08] Information : Getting the check for the checkId : MMCVersion
    [08.11.2013 14:59:08] Information : Calling the method: CheckMMCVersion
    [08.11.2013 14:59:08] Information : Check the version of Microsoft Management Console on the machine.
    [08.11.2013 14:59:09] Data : Version of Microsoft Management Console on the machine = 6.1.7600.16385
    [08.11.2013 14:59:09] Data : Required version of Microsoft Management Console = 5.2.3790.2560
    [08.11.2013 14:59:09] Information : MMC correct version is detected.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: MMCVersion and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = KB962975
    [08.11.2013 14:59:09] Information : Running the check: KB962975
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : KB962975
    [08.11.2013 14:59:09] Information : Calling the method: CheckWindowsHotfix
    [08.11.2013 14:59:09] Information : Check if KB962975 QFE is applied.
    [08.11.2013 14:59:09] Information : KB962975 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Check if KB962975 QFE is applied.
    [08.11.2013 14:59:09] Information : KB962975 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: KB962975 and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = KB975759
    [08.11.2013 14:59:09] Information : Running the check: KB975759
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : KB975759
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\KB975759.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\KB975759 is absent.
    [08.11.2013 14:59:09] Information : Calling the method: CheckWindowsHotfix
    [08.11.2013 14:59:09] Information : Check if KB975759 QFE is applied.
    [08.11.2013 14:59:09] Information : KB975759 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Check if KB975759 QFE is applied.
    [08.11.2013 14:59:09] Information : KB975759 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: KB975759 and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = KB2279787
    [08.11.2013 14:59:09] Information : Running the check: KB2279787
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : KB2279787
    [08.11.2013 14:59:09] Information : Calling the method: CheckWindowsHotfix
    [08.11.2013 14:59:09] Information : Check if KB2279787 QFE is applied.
    [08.11.2013 14:59:09] Information : KB2279787 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Check if KB2279787 QFE is applied.
    [08.11.2013 14:59:09] Information : KB2279787 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: KB2279787 and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = KB2223201
    [08.11.2013 14:59:09] Information : Running the check: KB2223201
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : KB2223201
    [08.11.2013 14:59:09] Information : Calling the method: CheckWindowsHotfix
    [08.11.2013 14:59:09] Information : Check if KB2223201 QFE is applied.
    [08.11.2013 14:59:09] Information : KB2223201 QFE is applied on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: KB2223201 and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = MonadSoftware
    [08.11.2013 14:59:09] Information : Running the check: MonadSoftware
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : MonadSoftware
    [08.11.2013 14:59:09] Information : Calling the method: CheckMonadSoftware
    [08.11.2013 14:59:09] Information : Detect if PowerShell is installed.
    [08.11.2013 14:59:09] Data : Installed Version of Windows PowerShell. = 6.2.9200.16398
    [08.11.2013 14:59:09] Data : Minimum Required version of Windows PowerShell. = 6.0.6002.18111
    [08.11.2013 14:59:09] Information : Required version of PowerShell software is installed on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: MonadSoftware and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = DotNetRequiresReboot
    [08.11.2013 14:59:09] Information : Running the check: DotNetRequiresReboot
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : DotNetRequiresReboot
    [08.11.2013 14:59:09] Information : Calling the method: CheckDotNetRequiresReboot
    [08.11.2013 14:59:09] Information : Check if reboot is required because of Dot Net installation.
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\DotNetRequiredReboot.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\DotNetRequiredReboot is absent.
    [08.11.2013 14:59:09] Information : Reboot is not required.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: DotNetRequiresReboot and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SISFilter
    [08.11.2013 14:59:09] Information : Running the check: SISFilter
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SISFilter
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\SISFilter.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\SISFilter is absent.
    [08.11.2013 14:59:09] Information : Calling the method: CheckSISFilter
    [08.11.2013 14:59:09] Information : Detect if SIS Service is running.
    [08.11.2013 14:59:09] Information : Detect if SIS Filter service SIS is running.
    [08.11.2013 14:59:09] Information : SIS Service SIS is running on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SISFilter and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = MSIVersion
    [08.11.2013 14:59:09] Information : Running the check: MSIVersion
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : MSIVersion
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\MSIVersion.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\MSIVersion is absent.
    [08.11.2013 14:59:09] Information : Calling the method: CheckMSIVersion
    [08.11.2013 14:59:09] Information : Check the version of Windows Installer on the machine.
    [08.11.2013 14:59:09] Data : Version of Windows Installer on the machine = 5.0.7601.17807
    [08.11.2013 14:59:09] Data : Required version of Windows Installer = 4.5.6001.18000
    [08.11.2013 14:59:09] Information : Windows Installer correct version is detected.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: MSIVersion and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = RebootRequired
    [08.11.2013 14:59:09] Information : Running the check: RebootRequired
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : RebootRequired
    [08.11.2013 14:59:09] Information : Calling the method: CheckRebootRequired
    [08.11.2013 14:59:09] Information : Check if reboot is required.
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\RebootRequired.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\RebootRequired is absent.
    [08.11.2013 14:59:09] Information : Reboot is not required.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: RebootRequired and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SQLServerTools
    [08.11.2013 14:59:09] Information : Running the check: SQLServerTools
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SQLServerTools
    [08.11.2013 14:59:09] Information : Calling the method: CheckSqlServerTools
    [08.11.2013 14:59:09] Information : Check if SQL Server 2012 Service Pack 1 Tools is installed.
    [08.11.2013 14:59:09] Information : Inspect.CheckSqlServerTools : MsiQueryProductState returned : INSTALLSTATE_DEFAULT
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlServerTools and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SQLServer
    [08.11.2013 14:59:09] Information : Running the check: SQLServer
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SQLServer
    [08.11.2013 14:59:09] Information : Calling the method: CheckSqlServer
    [08.11.2013 14:59:09] Information : Check if SQL Server 2008 R2 SP2 is installed.
    [08.11.2013 14:59:09] Information : Query WMI provider for SQL Server 2008.
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ComputerManagement11 for query: Select * from SqlServiceAdvancedProperty where ServiceName='MSSQL$DPM' and PropertyName='Version'
    [08.11.2013 14:59:09] Information : SQL Server 2008 R2 SP2 instance DPM is present on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlServer and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = ReportingServer
    [08.11.2013 14:59:09] Information : Running the check: ReportingServer
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : ReportingServer
    [08.11.2013 14:59:09] Information : Calling the method: CheckReportingServer
    [08.11.2013 14:59:09] Information : Check if Reporting Server 2008 R2 SP2 is installed.
    [08.11.2013 14:59:09] Information : Query WMI provider for Reporting Server 2008 R2 SP2.
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ReportServer\RS_DPM\v11 for query: SELECT * FROM MSReportServer_Instance WHERE InstanceName='DPM'
    [08.11.2013 14:59:09] Information : Reporting Server 2008 R2 SP2 instance DPM is present on this system.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: ReportingServer and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SQLAgentService
    [08.11.2013 14:59:09] Information : Running the check: SQLAgentService
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SQLAgentService
    [08.11.2013 14:59:09] Information : Calling the method: CheckSqlAgentServiceConfig
    [08.11.2013 14:59:09] Information : Check SQL Server Agent service configuration.
    [08.11.2013 14:59:09] Data : SQL Server instance name = DPM
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\cimv2 for query: SELECT * FROM Win32_Service WHERE Name='SQLAgent$DPM'
    [08.11.2013 14:59:09] Data : Credentials of the service = LocalSystem
    [08.11.2013 14:59:09] Information : SQL Server Agent service configuration is correct.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlAgentService and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SQLServerService
    [08.11.2013 14:59:09] Information : Running the check: SQLServerService
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SQLServerService
    [08.11.2013 14:59:09] Information : Calling the method: CheckSqlServerServiceConfig
    [08.11.2013 14:59:09] Information : Check SQL Server service configuration.
    [08.11.2013 14:59:09] Data : SQL Server instance name = DPM
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\cimv2 for query: SELECT * FROM Win32_Service WHERE Name='MSSQL$DPM'
    [08.11.2013 14:59:09] Data : Credentials of the service = LocalSystem
    [08.11.2013 14:59:09] Information : SQL Server service configuration is correct.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlServerService and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SqlServerReportingServices
    [08.11.2013 14:59:09] Information : Running the check: SqlServerReportingServices
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SqlServerReportingServices
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\SqlServerReportingServices.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\SqlServerReportingServices is absent.
    [08.11.2013 14:59:09] Information : Calling the method: CheckSqlServerReportingServices
    [08.11.2013 14:59:09] Information : Check if SQL Server 2008 Reporting Services is installed.
    [08.11.2013 14:59:09] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services.
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ReportServer\RS_DPM\v11\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='DPM'
    [08.11.2013 14:59:09] Data : Path of configuration file for SQL Server 2008 Reporting Services = C:\Program Files\Microsoft SQL Server\MSRS11.DPM\Reporting Services\ReportServer\RSReportServer.config
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlServerReportingServices and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SqlReportServerService
    [08.11.2013 14:59:09] Information : Running the check: SqlReportServerService
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SqlReportServerService
    [08.11.2013 14:59:09] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\SqlReportServerService.
    [08.11.2013 14:59:09] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\SqlReportServerService is absent.
    [08.11.2013 14:59:09] Information : Calling the method: CheckRosettaServicesConfig
    [08.11.2013 14:59:09] Information : Check SQL Server 2008 Reporting Services report server service configuration.
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\cimv2 for query: SELECT * FROM Win32_Service WHERE Name='ReportServer$DPM'
    [08.11.2013 14:59:09] Data : Credentials of the service = LocalSystem
    [08.11.2013 14:59:09] Information : Report Server service configuration is correct.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlReportServerService and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = ActiveDirectory
    [08.11.2013 14:59:09] Information : Running the check: ActiveDirectory
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : ActiveDirectory
    [08.11.2013 14:59:09] Information : Calling the method: DetectActiveDirectory
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: ActiveDirectory and result: 0

    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = SQLEval
    [08.11.2013 14:59:09] Information : Running the check: SQLEval
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : SQLEval
    [08.11.2013 14:59:09] Information : Calling the method: DetectSqlEval
    [08.11.2013 14:59:09] Information : Detect if SQL Server is evaluation edition
    [08.11.2013 14:59:09] Information : Starting service
    [08.11.2013 14:59:09] Data : Service name = MSSQL$DPM
    [08.11.2013 14:59:09] Data : Current status of service = Running
    [08.11.2013 14:59:09] Information : Service is already running
    [08.11.2013 14:59:09] Data : Edition = Standard Edition (64-bit)
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: SqlEval and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = ClientTCPEnabled
    [08.11.2013 14:59:09] Information : Running the check: ClientTCPEnabled
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : ClientTCPEnabled
    [08.11.2013 14:59:09] Information : Calling the method: CheckIfClientTCPEnabled
    [08.11.2013 14:59:09] Information : Check if SQL Server has DPM Server already installed on it.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: ClientTCPEnabled and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = RemoteDbDPMInstalled
    [08.11.2013 14:59:09] Information : Running the check: RemoteDbDPMInstalled
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : RemoteDbDPMInstalled
    [08.11.2013 14:59:09] Information : Calling the method: CheckRemoteDbDPMInstalled
    [08.11.2013 14:59:09] Information : Check if SQL Server has DPM Server already installed on it.
    [08.11.2013 14:59:09] Information : The SQL and DPM machine are same so not checking for DPM installed
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: RemoteDbDPMInstalled and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = ReportingSecureConnectionLevel
    [08.11.2013 14:59:09] Information : Running the check: ReportingSecureConnectionLevel
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : ReportingSecureConnectionLevel
    [08.11.2013 14:59:09] Information : Calling the method: CheckReportingSecureConnectionLevel
    [08.11.2013 14:59:09] Information : Check Reporting SecureConnectionLevel.
    [08.11.2013 14:59:09] Information : Getting the reporting secure connection level for SERVERDPM/DPM
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ReportServer\RS_DPM\v11\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='DPM'
    [08.11.2013 14:59:09] *** Error : ReportingConfiguration.RemoveReportingConfigurations COnfiguration file path: C:\Program Files\Microsoft SQL Server\MSRS11.DPM\Reporting Services\ReportServer\RSReportServer.config
    [08.11.2013 14:59:09] Information : Setup detected that the Reporting SecureConnectionLevel is 0.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: ReportingSecureConnectionLevel and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = RemoteDbDiskSpace
    [08.11.2013 14:59:09] Information : Running the check: RemoteDbDiskSpace
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : RemoteDbDiskSpace
    [08.11.2013 14:59:09] Information : Calling the method: CheckRemoteDbDiskSpace
    [08.11.2013 14:59:09] Information : Check the disk space for remote database.
    [08.11.2013 14:59:09] Information : Querying WMI Namespace:
    \\SERVERDPM\root\cimv2 for query: select FreeSpace from Win32_LogicalDisk where DeviceID='C:'
    [08.11.2013 14:59:09] Information : Remote DB disk space required : 900 MB disk space available = 191786 MB
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: RemoteDbDiskSpace and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = RemoteDbTCP
    [08.11.2013 14:59:09] Information : Running the check: RemoteDbTCP
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : RemoteDbTCP
    [08.11.2013 14:59:09] Information : Calling the method: CheckRemoteDbTCP
    [08.11.2013 14:59:09] Information : Check the Named Pipes protocol for remote database.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: RemoteDbTCP and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Data : checkId = RemoteDbMsi
    [08.11.2013 14:59:09] Information : Running the check: RemoteDbMsi
    [08.11.2013 14:59:09] Information : Getting the check for the checkId : RemoteDbMsi
    [08.11.2013 14:59:09] Information : Calling the method: CheckRemoteDbMsi
    [08.11.2013 14:59:09] Information : Check whether the remote DB msi has been installed.
    [08.11.2013 14:59:09] Information : Adding the check result entry for checkId: RemoteDbMsi and result: 0
    [08.11.2013 14:59:09] Information : Got Error Message: Check Succeeded
    [08.11.2013 14:59:09] Data : Result = 0
    [08.11.2013 14:59:09] Information : Getting the string form of report object
    [08.11.2013 14:59:09] Information : Writing the xml string into the file : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
    [08.11.2013 14:59:09] Information : End Inspect.
    [08.11.2013 14:59:09] Information : **************************************************************************************
    [08.11.2013 14:59:10] Information : Instantiating inspect component.
    [08.11.2013 14:59:10] Data : Path of output xml = \PostInstallInspect.xml
    [08.11.2013 14:59:10] Information : Deserializing the check XML from path : C:\Users\root\AppData\Local\Temp\1\DPM3553.tmp\DPM2012\setup\checks.xml
    [08.11.2013 14:59:10] Information : Loading the check XML from path : C:\Users\root\AppData\Local\Temp\1\DPM3553.tmp\DPM2012\setup\checks.xml
    [08.11.2013 14:59:10] Information : Deserialising the scenario XML from path : C:\Users\root\AppData\Local\Temp\1\DPM3553.tmp\DPM2012\setup\scenarios.xml
    [08.11.2013 14:59:10] Information : Loading the check XML from path : C:\Users\root\AppData\Local\Temp\1\DPM3553.tmp\DPM2012\setup\scenarios.xml
    [08.11.2013 14:59:10] Information : Getting scenarios for the product: DPM
    [08.11.2013 14:59:10] Information : Getting scenarios for DPM
    [08.11.2013 14:59:10] Information : Getting scenario for Mode:Install, DbLocation:Remote, SKU:Retail and CCMode:NotApplicable
    [08.11.2013 14:59:10] Information : Query WMI provider for SQL Server 2008.
    [08.11.2013 14:59:10] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ComputerManagement10 for query: Select * from SqlServiceAdvancedProperty where ServiceName='MSSQL$DPM' and PropertyName='Version'
    [08.11.2013 14:59:10] Information : SQL Server 2008 R2 SP2 instance DPM is not present on this system.
    [08.11.2013 14:59:10] Information : Query WMI provider for SQL Server 2008.
    [08.11.2013 14:59:10] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ComputerManagement11 for query: Select * from SqlServiceAdvancedProperty where ServiceName='MSSQL$DPM' and PropertyName='Version'
    [08.11.2013 14:59:10] Information : SQL Server 2008 R2 SP2 instance DPM is present on this system.
    [08.11.2013 14:59:10] Information : Inspect context initialized with
    SQL Server namespace:
    \\{0}\root\Microsoft\SqlServer\ComputerManagement11
    Reporting namespace:
    \\{0}\root\Microsoft\SqlServer\ReportServer\RS_{1}\v11\admin
    SqlServerDetected: True
    [08.11.2013 14:59:10] Information : Check if SQL Server 2012 Service Pack 1 Tools is installed.
    [08.11.2013 14:59:10] Information : Inspect.CheckSqlServerTools : MsiQueryProductState returned : INSTALLSTATE_DEFAULT
    [08.11.2013 14:59:10] Information : Deserialising the Report XML from path : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
    [08.11.2013 14:59:10] Information : Loading the check XML from path : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
    [08.11.2013 14:59:10] Information : Getting the checkResult for the checkId : SqlServer
    [08.11.2013 14:59:10] Information : Getting the checkResult for the checkId : SqlServerReportingServices
    [08.11.2013 14:59:10] Information : Getting the checkResult for the checkId : SqlServerTools
    [08.11.2013 14:59:10] Information : Getting the installables which were not detected
    [08.11.2013 14:59:10] Information : Getting the string form of report object
    [08.11.2013 14:59:10] Information : Writing the xml string into the file : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\\PostInstallInspect.xml
    [08.11.2013 14:59:10] Information : Deserialising the Report XML from path : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
    [08.11.2013 14:59:10] Information : Loading the check XML from path : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
    [08.11.2013 14:59:10] Information : Getting the falures while performing checks
    [08.11.2013 14:59:10] Information : Getting the error results
    [08.11.2013 14:59:10] Information : Getting the warning results
    [08.11.2013 14:59:10] Information : Deserialising the Report XML from path : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\\PostInstallInspect.xml
    [08.11.2013 14:59:10] Information : Loading the check XML from path : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\\PostInstallInspect.xml
    [08.11.2013 14:59:10] Information : Getting the falures while performing checks
    [08.11.2013 14:59:10] Information : Getting the error results
    [08.11.2013 14:59:10] Information : Getting the warning results
    [08.11.2013 14:59:10] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services.
    [08.11.2013 14:59:10] Information : Querying WMI Namespace:
    \\SERVERDPM\root\Microsoft\SqlServer\ReportServer\RS_DPM\v11\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='DPM'
    [08.11.2013 14:59:10] Data : Path of configuration file for SQL Server 2008 Reporting Services = C:\Program Files\Microsoft SQL Server\MSRS11.DPM\Reporting Services\ReportServer\RSReportServer.config
    [08.11.2013 14:59:12] Information : <<< Dialog >>> Inspect Page : Leaving
    [08.11.2013 14:59:12] Information : <<< Dialog >>> User Information Page : Entering
    [08.11.2013 14:59:26] Information : <<< Dialog >>> User Information Page : Leaving
    [08.11.2013 14:59:26] Information : <<< Dialog >>> Install location Page : Entered
    [08.11.2013 14:59:26] Information : Check if the media is removable
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:26] Data : Drive Name = C:\
    [08.11.2013 14:59:26] Data : Drive Type = 3
    [08.11.2013 14:59:26] Information : Check attributes of the directory
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:26] Data : File Attributes = Directory
    [08.11.2013 14:59:26] Information : Query free disk space
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:26] Data : Free Space = 191786
    [08.11.2013 14:59:26] Information : Query free disk space
    [08.11.2013 14:59:26] Data : Folder Path = C:\Windows\system32
    [08.11.2013 14:59:26] Data : Free Space = 191786
    [08.11.2013 14:59:26] Information : Check if the media is removable
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:26] Data : Drive Name = C:\
    [08.11.2013 14:59:26] Data : Drive Type = 3
    [08.11.2013 14:59:26] Information : Check attributes of the directory
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:26] Data : File Attributes = Directory
    [08.11.2013 14:59:26] Information : Query free disk space
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:26] Data : Free Space = 191786
    [08.11.2013 14:59:26] Information : Query free disk space
    [08.11.2013 14:59:26] Data : Folder Path = C:\Windows\system32
    [08.11.2013 14:59:26] Data : Free Space = 191786
    [08.11.2013 14:59:26] Information : Check if the media is removable
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 14:59:26] Data : Drive Name = C:\
    [08.11.2013 14:59:26] Data : Drive Type = 3
    [08.11.2013 14:59:26] Information : Check attributes of the directory
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 14:59:26] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 14:59:26] Information : Query free disk space
    [08.11.2013 14:59:26] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 14:59:26] Data : Free Space = 191786
    [08.11.2013 14:59:26] Information : Caught Exception DatabaseInfoRegKey RegKey shouldn't be null, set DPM DB name to default value
    [08.11.2013 14:59:45] Information : Check if the media is removable
    [08.11.2013 14:59:45] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:45] Data : Drive Name = C:\
    [08.11.2013 14:59:45] Data : Drive Type = 3
    [08.11.2013 14:59:45] Information : Check attributes of the directory
    [08.11.2013 14:59:45] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:45] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center
    2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 14:59:45] Information : Query free disk space
    [08.11.2013 14:59:45] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:45] Data : Free Space = 191786
    [08.11.2013 14:59:45] Information : Query free disk space
    [08.11.2013 14:59:45] Data : Folder Path = C:\Windows\system32
    [08.11.2013 14:59:45] Data : Free Space = 191786
    [08.11.2013 14:59:52] Information : Check if the media is removable
    [08.11.2013 14:59:52] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:52] Data : Drive Name = C:\
    [08.11.2013 14:59:52] Data : Drive Type = 3
    [08.11.2013 14:59:52] Information : Check attributes of the directory
    [08.11.2013 14:59:52] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:52] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center
    2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 14:59:52] Information : Query free disk space
    [08.11.2013 14:59:52] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:52] Data : Free Space = 191786
    [08.11.2013 14:59:52] Information : Query free disk space
    [08.11.2013 14:59:52] Data : Folder Path = C:\Windows\system32
    [08.11.2013 14:59:52] Data : Free Space = 191786
    [08.11.2013 14:59:56] Information : Check if the media is removable
    [08.11.2013 14:59:56] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:56] Data : Drive Name = C:\
    [08.11.2013 14:59:56] Data : Drive Type = 3
    [08.11.2013 14:59:56] Information : Check attributes of the directory
    [08.11.2013 14:59:56] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:56] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center
    2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 14:59:56] Information : Check if the media is removable
    [08.11.2013 14:59:56] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 14:59:56] Data : Drive Name = C:\
    [08.11.2013 14:59:56] Data : Drive Type = 3
    [08.11.2013 14:59:56] Information : Check attributes of the directory
    [08.11.2013 14:59:56] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 14:59:56] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 14:59:56] Information : Caught Exception DatabaseInfoRegKey RegKey shouldn't be null, set DPM DB name to default value
    [08.11.2013 14:59:56] * Exception :  => The path C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM exceeds 64 characters.Choose a path with a shorter length.Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException:
    Exception of type 'Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException' was thrown.
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.ValidateErrors(String binaryInstallLocation, String databaseLocation, String rosettaInstallLocation, String sqlInstance, Boolean isDatabaseDetected, Boolean installingSql,
    UInt64 requiredDataDiskSpace)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationPage.CheckInstallAndDatabaseLocation()
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationPage.OnLeavePage(LeavePageEventArgs e)
    *** Mojito error was: PathTooLong; 0; None
    [08.11.2013 14:59:59] Data : Location of program files = C:\Program Files\Microsoft System Center 2012 R2\DataProtectionManager\Microsoft System Center 2012 R2\DPM
    [08.11.2013 14:59:59] Data : Location of database files = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 14:59:59] Information : <<< Dialog >>> Install location Page : Leaving
    [08.11.2013 15:00:11] Information : Check if the media is removable
    [08.11.2013 15:00:11] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:11] Data : Drive Name = C:\
    [08.11.2013 15:00:11] Data : Drive Type = 3
    [08.11.2013 15:00:11] Information : Check attributes of the directory
    [08.11.2013 15:00:11] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:11] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 15:00:11] Information : Query free disk space
    [08.11.2013 15:00:11] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:11] Data : Free Space = 191786
    [08.11.2013 15:00:11] Information : Query free disk space
    [08.11.2013 15:00:11] Data : Folder Path = C:\Windows\system32
    [08.11.2013 15:00:11] Data : Free Space = 191786
    [08.11.2013 15:00:12] Information : Check if the media is removable
    [08.11.2013 15:00:12] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:12] Data : Drive Name = C:\
    [08.11.2013 15:00:12] Data : Drive Type = 3
    [08.11.2013 15:00:12] Information : Check attributes of the directory
    [08.11.2013 15:00:12] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:12] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 15:00:12] Information : Check if the media is removable
    [08.11.2013 15:00:12] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:12] Data : Drive Name = C:\
    [08.11.2013 15:00:12] Data : Drive Type = 3
    [08.11.2013 15:00:12] Information : Check attributes of the directory
    [08.11.2013 15:00:12] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:12] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 15:00:12] Information : Caught Exception DatabaseInfoRegKey RegKey shouldn't be null, set DPM DB name to default value
    [08.11.2013 15:00:12] * Exception :  => The path C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM exceeds 64 characters.Choose a path with a shorter length.Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException:
    Exception of type 'Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException' was thrown.
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.ValidateErrors(String binaryInstallLocation, String databaseLocation, String rosettaInstallLocation, String sqlInstance, Boolean isDatabaseDetected, Boolean installingSql,
    UInt64 requiredDataDiskSpace)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationPage.CheckInstallAndDatabaseLocation()
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationPage.OnLeavePage(LeavePageEventArgs e)
    *** Mojito error was: PathTooLong; 0; None
    [08.11.2013 15:00:22] Data : Location of program files = C:\Program Files\Microsoft System Center 2012 R2\DPMx\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:22] Data : Location of database files = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:22] Information : <<< Dialog >>> Install location Page : Leaving
    [08.11.2013 15:00:31] Information : Check if the media is removable
    [08.11.2013 15:00:31] Data : Folder Path = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:31] Data : Drive Name = C:\
    [08.11.2013 15:00:31] Data : Drive Type = 3
    [08.11.2013 15:00:31] Information : Check attributes of the directory
    [08.11.2013 15:00:31] Data : Folder Path = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:31] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 15:00:31] Information : Query free disk space
    [08.11.2013 15:00:31] Data : Folder Path = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:31] Data : Free Space = 191786
    [08.11.2013 15:00:31] Information : Query free disk space
    [08.11.2013 15:00:31] Data : Folder Path = C:\Windows\system32
    [08.11.2013 15:00:31] Data : Free Space = 191786
    [08.11.2013 15:00:33] Information : Check if the media is removable
    [08.11.2013 15:00:33] Data : Folder Path = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:33] Data : Drive Name = C:\
    [08.11.2013 15:00:33] Data : Drive Type = 3
    [08.11.2013 15:00:33] Information : Check attributes of the directory
    [08.11.2013 15:00:33] Data : Folder Path = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:33] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 15:00:33] Information : Check if the media is removable
    [08.11.2013 15:00:33] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:33] Data : Drive Name = C:\
    [08.11.2013 15:00:33] Data : Drive Type = 3
    [08.11.2013 15:00:33] Information : Check attributes of the directory
    [08.11.2013 15:00:33] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:33] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [08.11.2013 15:00:33] Information : Caught Exception DatabaseInfoRegKey RegKey shouldn't be null, set DPM DB name to default value
    [08.11.2013 15:00:33] Information : Check the filesystem on which DPM and prerequisites are installed
    [08.11.2013 15:00:33] Information : C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:33] Information : C:\Windows\system32
    [08.11.2013 15:00:33] Information : Query free disk space
    [08.11.2013 15:00:33] Data : Folder Path = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:33] Data : Free Space = 191786
    [08.11.2013 15:00:33] Information : Query free disk space
    [08.11.2013 15:00:33] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:33] Data : Free Space = 191786
    [08.11.2013 15:00:33] Information : Query free disk space
    [08.11.2013 15:00:33] Data : Folder Path = C:\Windows\system32
    [08.11.2013 15:00:33] Data : Free Space = 191786
    [08.11.2013 15:00:33] Data : Location of program files = C:\Program Files\DPM2012R2\Microsoft System Center 2012 R2\DPM
    [08.11.2013 15:00:33] Data : Location of database files = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [08.11.2013 15:00:33] Information : <<< Dialog >>> Install location Page : Leaving
    [08.11.2013 15:00:38] Information : <<< Dialog >>> Commit Page : Entering
    [08.11.2013 15:00:38] Data : An instance of SQL Server to be used to create database = DPM
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    [08.11.2013 15:00:39] Information : **************************************************************************************
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    [08.11.2013 15:00:54] Information : Starting Service:ReportServer$DPM on machine:SERVERDPM flag restart:True
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    Can anyone give me a hint, this drives me crazy :(
    Thank you for any help
    Volkan

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    “Please click the Thumbs up icon below to thank me for responding.”
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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